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I NOT RECEIVED MY TWO WHEELAR VEHICLES(KINETIC 4S SCHOOTER) ORIGINAL POLICY DOCCUMENT. I TAKE MY POLICY ON MONTH OF AUGUST 09. PL. SEND MY ORIGINAL POLICY DOCCUMENT.
Hi,
I spoke to Mr. Phillip from sales dept regarding my car insurance policy and was given an assurance that policy will be renewed in 24 hrs and with quote of 3175rs.
After sending the required documents and making the payment on Friday, 28th May I was assured that I will get soft copy of Insurance within 24 hrs. The person from the accounts dept Mr. Dattaraj refused to give me any receipt on mail. And gave me his contact no as mobile no. which I presume is his personal no and now he refusing to pick up the phone.
He gave me a call back and said he will get back in 15 mins and since then there is no response. I tried his number many times but he is not picking up the phone.
My policy expires today and I will not be in condition to drive the car from tomorrow.
I have made several other attempts to connect to branch office and head office however phone just keeps on passing from pillar to post or is hung up. Finally could speak to Mr. ganesh and he says that he is not from the dept but will try to send the policy by today evening.
This is a serious mis-management and lethargic attitude from Bajaj Allianz.
Transaction mcmd[protected]
[protected] receipt no
[protected]- Dattaraj (probably a personal no given by him)
If an action is not taken immediately I will go to consumer court/media and every possible alternative.
Krina
I spoke to Mr. Phillip from sales dept regarding my car insurance policy and was given an assurance that policy will be renewed in 24 hrs and with quote of 3175rs.
After sending the required documents and making the payment on Friday, 28th May I was assured that I will get soft copy of Insurance within 24 hrs. The person from the accounts dept Mr. Dattaraj refused to give me any receipt on mail. And gave me his contact no as mobile no. which I presume is his personal no and now he refusing to pick up the phone.
He gave me a call back and said he will get back in 15 mins and since then there is no response. I tried his number many times but he is not picking up the phone.
My policy expires today and I will not be in condition to drive the car from tomorrow.
I have made several other attempts to connect to branch office and head office however phone just keeps on passing from pillar to post or is hung up. Finally could speak to Mr. ganesh and he says that he is not from the dept but will try to send the policy by today evening.
This is a serious mis-management and lethargic attitude from Bajaj Allianz.
Transaction mcmd[protected]
[protected] receipt no
[protected]- Dattaraj (probably a personal no given by him)
If an action is not taken immediately I will go to consumer court/media and every possible alternative.
Krina
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+91 20 3030 5858 [Customer Care]
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