[Resolved]  Bajaj Allianz — Sarva Shakti Suraksha - returns

Address: Bangalore, Karnataka

Hi,

I have taken Bajaj Allianz SARVE SHAKTI SURAKSHA policy through CITIBANK and have been paying premium for the same @1500 pm for the past 33 months.(premium is deducted automatically from salary account)
Now I want to surrender the policy. I called BAJAJ ALLIANZ customer care but they were unable to furnish any details regarding what amount exactly I will be paid.

So since on phone nothing worked out, I went to the Bajaj Allianz office in Jayanagar,Bangalore and to my surprise they didn't have the complete information. They said my policy started in July 2011, though it started in July 2010. I called the Citibank customer care people,who confirmed that it was an error and told to me that my policy was started in July 2010 only.Finally, i dropped courier to Citibank office to surrender my policy.
I was completely wrong when i thought my ordeal ended here. Who knew it was just a start.

As mentioned already, I had paid a premium of 1500Rs for around 33 months. So it comes around 49,500 Rs. Now since i asked Citibank to surrender my policy,I got a call from Bajaj Allianz representative on confirmaiton of closure. Now, I was SHOCKED to hear that out of Rs. 49500Rs/- premiums paid by me , I will be getting around Rs. 30,000Rs/- back only.Come on,I was like what are you talking about? This was not communicated to me at the time of applying for policy.I started this policy when i was opening the Citibank Salary account .The then representative guaranteed me good returns after 3years.He was like, after 3 years you can stop this insurance and you will get good returns.So
now I am left in complete mess thanks to the these two Companies Citibank and Bajaj Allianz.I am fully depressed and sad, since i feel i am cheated by companies which i trusted. And the worst part is that there are many people who has suffered from this,and many definitely are.So iam quite sure you guys have realised it is best way to mint money from innocent people.

Also, if this was not enough, I called the citibank customer care people ,to ask about this. The representative said, no one here can tell you
and suggested me to drop a mail to "citi.[protected]@bajajallianz.co.in". I did the same, and its already 5 days, and no one has bothered to reply to me despite sending reminders. And why will they afterall, its about returning money.Seriously,i never expected this in worst of my dreams.

i expect some positive reply from u asap. At least expect my principal amount back

An unahppy customer
Policy Reference No. :- [protected]
Application No:- CB01452