[Resolved]  Bajaj Electricals — failure to provide warranty services

Address: Ghaziabad, Uttar Pradesh

Hi,

I bought a bajaj water heater on 1st of December 2011. After about 8 months it started having some problems regarding leakage and electrical
indicators not working. I made a complain about this at the customer care by phone. There was a visit by someone from bajaj and he failed to fix the problem, also he said that the water heatre was working perfectly fine just the indicator fuse had gone down which he will replace later.

After a few days there was a some spark in the water heater and it was completely down. I made repeated complains there after but always some one comes and says we dont have the spares and we will come soon with the spares.

This story has been repeating since almost 2 months now and now the local service center guys have simply started ignoring my complains.

I just have 4 days left in my warranty now, and i don not think there is some solution for me.

Please suggest me the way to reach consumer court near by my location and how to proceed with every thing.

Thank you

Deepak Kumar
[protected]@gmail.com
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