[Resolved]  Bbc Good Homes Magazine, India — Product not delivered

Hi, I had subscribed to BBC good homes for 1 year nearly 6 months ago. Post that the delivery started nearly 4 months ago and everything was ok for the 1st 2 months. After that the mag stopped coming to my address. I have not received it for the last 2 months now.

Have also written to the emails mentioned in the mag without any success. There has been no reply to my complaints from their end.

These cheaters should be punished for fleecing the public of their money. I also saw similar complaints about the same mag on your web page

Would request help to take strict action against the mag and its stakeholders

Regards.....Gaurish
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Aug 14, 2020
Complaint marked as Resolved 
 
10 Comments

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Really agreed to the complaint of Gaurish..Its a cheat to customer.A letter of renewal was delivered also along with early birds payment. After that no issues being delivered.The money is taken and are not delevering the product.Its rea;lly a shame to indiatimes that such act is done
I completely agree.
I had placed an order for 6 monthly subscription of the Good Homes (India) magazine by making a cash payment of Rs. 330/- on 10/10/2009.Yet I have received just one copy of the month February 2010. The other copies are not yet delivered. Even after calling up the help line no. 2273 1717 it was of no avail.
This kind of carelessness is not expected for a brand of of this stature.
I HAVE SUBSCRIBED 3 MAGAZINES ON AUG/SEP 2010
1. LONELY PLANET
2. HOME TRENDS
3. GOOD HOMES
FOR 3 YEARS BY ONLINE
MY FIRST ISSUE OF THE 3 MAGS DUE ON OCT 2010.
WHEN I DIDN'T RECEIVE THE ISSUES BY 10TH OCT 2010 I CALLED ON YOUR GIVEN NO. IN MUMBAI.
MISS SHEETAL REPLIED ME THAT THEY HAVE ALREADY POSTED THE ISSUES. SIMALTANOUSLY SHE LODGE MY COMPLAINT NO 353371 ON 11/10/2010.
FROM THAT DAY I PHONED THEM ALMOST DAILY. THEY REPLIED THAT YOU WILL GET THE MAGAZINE TOMORROW OR DAY AFTER TOMORROW. BUT UNFORTUNATELY TILL DATE I DIDN'T RECIEVED ANY OF THE ISSUES.
KINDLY SUGGEST ME WHAT TO DO?
THANKING YOU.
AWAITING THE REPLY URGENTLY.
HIDAYAT MAHADIK
[protected]
21 SAUDAGAR MOHALLA, NEAR KARGA MASJID, BHIWANDI-421302, THANE

weekly magazine — after payment product not received

By this following promotion add I had paid money through internet banking, I had get subscribtion no. ITE-1898613 MY SUBSCRIBTION STARTED FROM[protected] BUT STILL I AM NOT GET ANY COPY. I HAD CALLED THE CUSTOMER CARE 9 TO 10 TIMES THEY ARE ASURRING ME EVERY TIME WITHIN 4 WORKING DAYS U WILL GET ALL COPIES BUT EVERY CALL ONLY ASURRANCE THEIR IS NO RESULT. AND GIFT ALSO SAME THEY TOLD AFTER SUBSCRITION 3 TO 4 WEEKS STILL THE WEEKS ALSO SAME.







Dear syed,

You are among the select few being offered our most exciting deal ever- SUBSCRIBE & GET FREE MOBILE PHONE! You now belong to the elite group who have received this offer. You have managed to cross all the selection stages because of your sheer good luck and now don't lose this amazing opportunity by ignoring this once in a lifetime offer. Still wondering what it's all about?

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ATTRACTIVE
MOBILE PHONE
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reserved for syed




Abhishek Singh
Executive-Customer Care
Please quote your Subscription Number ITE1896813 or Case id 2712660 in all future correspondence.
You can now manage your Subscription Account online. Please visit www.wecare24x7.in for registration and to get latest schemes and offers.
I subscribed BBC good homes on march 15th.Its already May 14th today and I have not received a single copy of the magazine.
Librarian, SIMER
I also had subscribed Champak Gujarati Megazine for three years. I made payment through my HDFC Debit Card. The amount stated was debited from my account at the same moment but I did not get any confirmation from the website after two days i received the confirmation. But I wanted to know from when my megazine will start coming in. I did not have any contact no. Then from such complaints which i came across for seraching for their contact nos. i got their no and when i called some lady told me that you have done subscription on 10th of March so megazine will start coming in from last week of April (It takes 6 weeks to process our order !!! ) and the first one did come on almost 30th April and the second one came the day after and after that i've not received any copy since. And now nobody is picking the phone up on[protected]. I'm quite worried about my money now. I did subscription with India Mags only becasue I and my husband both are working. So to avoid any confusion or deal with the local vendor i thought to subscribe online. But to my luck !!! I think this site is simply cheating site.. after seeing other people's responses. I wish i could have read them earlier.
I have a similar case . I had ordered BBC Good Homes magazine with subscription period from 01/02/2011 to 01/01/2012. But I have not received a single copy. I wrote at their email id "crm.[protected]@timesgroup.com" and received one call regarding this in 1st week of April and after that no response from their side on either call or emails.
hi i had subscribed to good homes magazine 6 months back .after that i received the magazinefor 3 months after which i stopped receving the magazine .i have made several compliants to customer care executives by name sheetal shalaka but is given false assurances .i am tired of calling them but they have no shame .do not subscribe to these schemes it is a waste of time energy money, they fleece you
very very disgusted being a professional did not expect such unprofessinalism fron good home magzine. SHAME ON YOU.
The Times of India Group, owner and publisher of GoodHomes magazine are the biggest fraudsters in India, but can remain scot-free (reasons known). I had subscribed to GoodHomes magazine 2 months back (renewal) with the subscription number as 32029971, and paid the full money - but yet to receive the gift. Last time I had subscribed, I got the gift with 4 broken mugs out of six and was asked to go to their MG Road office for exchange. My wife had been trying to call their subscription cell in Bangalore on the numbers listed, and they take the customer number and phone number, but no one calls after that. They are the biggest thieves, but can remain immune because of the support from ruling party and can always go on cheating people and get ways. My email id is [protected]@gmail.com

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