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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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25%
Complaints
763
Pending
0
Resolved
186
My energy bill for the month of August 2018 was not sent to the canara bank for ECS payment. I got an e mail from BESCOM that the payment was not made . I immediately paid the amount on at Bangalore One Malleswaram.. I complained to the bank and they the said the bill was not received. This month October Bescom has levied Rs 3 as interest for no fault of mine . The fault is with bescom because they did not send the bill to the Canara Bank. Please deduct Rs 3 from the next months bill.
Seshadri