[Resolved]  Big Bazaar — Multiple failure of home delivery

I had bought a Gas Stove on 15th August which was on offer and I was told that they will deliver me by around 17th August. After they failed to deliver it on 17th, I called them up on 18th and I was told that it will be delivered on 18th. I waited the whole day but again they failed to deliver...it happened on 21st, 22nd and today 23rd again...but still I haven't received it. I suffered from their inability to deliver because, my gas stove wasn't working and we have been eating out since past one week because of this. I have a 1 year old, and he suffered from this the most, since I prefer to feed him only home cooked food. So, basically, I suffered both emotionally and financially.
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Aug 14, 2020
Complaint marked as Resolved 
 
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I have purchased a bunk bad from Bigbazar, Bharuch, gujarat on 25 th Jan. They told me to deliver within 15 days. on saturday 30th jan they called me that they will come at home to deliver and remain at home. in evening they again called that we are coming and continuously they called me four times. at 9o.m. they called me that we are not coming now, but on sunday we will come by evening . I waitel till night and remained at home leaving all my outsider work, but they did'nt come. then i called them, but they did not responded well and told me that we will sent it to you on monday(you don't go outside). But same history repeated and on tuesday they left the bed and told that we will join the apareparts by night. But no body came till this date. I called many times, but they reply the same thing that we will come tomorrow. If they want to take complete the same within fifteen days than why should they tell me everytime to come and not to leave my residence. Since five day I am not doing any other work because of them als i am not going outside the home. Today i told to manager about it and he is replying that we will do it within two days. I f they will take completely 15 days, then why should they harrase me everyday and spoiling my work. this is totally the harrasement from them. My children are also awaitng for that and each time they are asking when will they come. I am also tire by giving assurance to my children because of them. I have been cheated by them as I am not able to do anything as I have paid them in advance. They called me 20 times in total and harrasing me. So I request all my Indian people, please purchase everything from outside, youwill get big discount instaed of Bigbazar and very good service. Big bazar never give any service and their managers behave rudely with the customers. So, please never climb the speps of Bigbazar.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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