Big Bazaar — Poor After sale Service

DEAR SIR,
I HAVE PURCHASED 1 MANUAL JOGGER FROM YOUR BIG BAZAR CITI CENTER, DURGAPUR, WEST BENGAL OUTLET ON 10/12/08.MY CASH MEMO # 150/28634.
PRODUCT CODE [protected] -MANUAL JOGGER 103A AT A PRICE TAG OF 9399.00/=
FROM THE DAY I STARTED USING THAT THE MOVING MAT MOVIES TOWARDS THE RIGHT SIDE(NEAR THE FLY WHEEL) WHICH STARTS RUBBING THE MAT.EVERY TIME AFTER ADJUSTING THE LOWER BARREL AS SHOWN BY YOUR SELLS MAN, SAME INCIDENT HAPPENS.
SEVERAL TIMES I REPORTED TO YOUR SERVICE MANAGER, CUSTOMER SERVICE TRAVELING 34 Km AT MY OWN EXPENSES.EVERY TIME I FOUND THEY ARE ALWAYS TOO BUSY WITH MEETINGS, NOT BOTHER ABOUT CUSTOMER.I WAS GIVEN VERBAL ASSURANCE THAT SOME BODY WILL ATTEND MY PROBLEM 15 DAYS BEFORE.STILL AFTER SEVERAL TELEPHONIC CONVERSATION SURPRISINGLY NO BODY BOTHER TO CALL ME BACK.IN THIS SITUATION BEING A REGULAR CUSTOMER I STARTED LOSEEING FAITH ON BIG BAZAR.I HOPE THAT THIS MAIL WILL SHORT OUT MY PROBLEM SOON.
WILL APPRICIATE A QUICK RESPONCE.
TAHNKING YOU,
SANJIB

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