I bought a Senator Bed Set with Coir Mattress, Side Stand and Senator Cupboard with Mirror from Big Bazaar, Coimbatore branch on 16th Aug'09 which was paid for fully by credit card on the same day. The same was delivered as promised within a week and the person came and assembled the same in my house. Within 3 months of the product being in my house, the Bed has cracked at the headboard, the screws have come off and the bed is giving a creaking sound when you sit on it. Today the door of the cupboard fell off, fortunately my daughter escaped from being hurt as she moved off just some minutes back or else it would have fell on her. I have been calling the furniture dept manager to inspect and replace the goods. Today i have given him an ultimatum to take the goods back and replace with a fresh pc or return my money immediately. If the issue is not resolved with the next couple of day, i will have no alternative but to take it to Big Bazaar and dump it in front of their shop.
Can any senior manager from Big Bazaar get in touch with me and have this issue resolved on an immediate basis.
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