This is in regards to the Sone Ki Chidiya (SKC) scheme being run by BIG BAZAAR chain of stores.
I had made purchases in their store in Chinchwad and against that they gave me SKC stickers around 12 nos and asked me if I would like to redeem the same against a list of gifts offered . This was on the 6th of May. After going through the list I informed I would like to redeem 11 stickers against a Dinner set mentioned in the list.
To my surprise the gift counter informed the gift is unavilable and that I can redeem it at a later date before 15th of May when the scheme gets over. Today I visited the store again and was surprised to note that the gift is still not available. After lot of efforts I was put through one Mr. Lawrence who is supposedly the store manager. On talking to him, he said the particular gift is unavilable and if I need the same I should go around the city to their various branches by myself to redeem the same. This is totally absurd as the gift should be available at the counter from which the purchases are made. I requested Mr. Lawrence to make a note in writing that as the said gift was not available by mistake of theirs, they would let me have it as and when the same is available. He refused that too saying that he is not authorised to make such committments.
Now the above instance clearly points out a form of planned cheating of the customers being carried out by BIG BAZAAR group. First they place well informed advertisements of their scheme to attract customers. When the customers finishes his purchases, they say the gifts mentioned in the scheme is not available, so the customer settles for some other item or looses his gift. These schemes should also be brought under the preview of MRTP ( Malafide and Restricted Trade Practices ) act so that the customer is not taken for ride in the future.
I would appretiate if you could forward the said mail to their head office customer cell Was this information helpful? | 
