[Resolved]  Body Care, Gurgaon — Poor Services, Wrong Pricing & Unutilized Amount

Address: Gurgaon, Haryana

Hi,

I joined BodyCare (last year) for my pre-bridal and bridal package and since then I've been in trouble.

From September, 2010 to February 2011 they billed me for various services that they have not provided till date.

For some services they charged me 7500 per session and these services are not even mentioned in "List of Services" for e.g. Wine Body Therapy in which they used local whiskey they got from the liquor shop at DLF Qutub Plaza Market. I got rashes on my body before my wedding.

For some services they charged me an amount that is more than what is listed in their "Price List".

They merged some of the services together in December & January to complete the package - Body Polishing, Dead Sea (not listed in their price list), Stretch Marks (not listed in their price list), Hands & Leg Pigmentation (not listed in their price list). But, I was only given body polishing in the sessions.

There is an amount for more than 25 Thousand (un-utilized) for which I am requesting a refund (verbally); since March 2011. But, they are not listening to me. I want someone to please help me get an refund (at least for the amount that is pending).