[Resolved]  Bonanza Portfolio Limited — request to close demat account

I am ssory to say that the agency of Bonanza Portfolio Ltd. situated at Near Chouhan Pyau, Thatipur, Gwalior (MP), run by some Mr.Anurag is not dealing with its customers properly and rather misguiding them, e.g., on 22nd Feb'08 I contacted the said agency for opening D-mat account and delivered five share certificates (100 shares in each certificate) of Asian Oilfield Ltd. which were in the joint name of Mr.Yogesh Verma and Umesh Singhal. I was advised to open demat account in my name (Smt.Ranu Verma) and I consented for the same. After delivery of aforesaid shares till 20th May'08 I have heard nothing from their side, though in between I tried to know about what is going on but I have been told that the shares had gone for transfer and when after three months I received the shares duly transferred then only I came to know that the shares have been transferred in the name of Yogesh Verma, which now cannot be transferred in my demat account and this fact when I wanted to bring into the notice of the said agency at Gwalior (MP), I was not heard nor any heed was paid to me, and thus, I was accordingly misguided by the agency at Gwalior by Mr.Anurag, who is running the agency.
This act of the agency at Gwalior is very penic to me for the reason - (i) the agency has not taken prompt and quick action in getting the shares transferred and caused delay for a period of three months, otherwise by the time I would have sold the shares when they were going high thereby causing me loss; (ii) when the shares were transferred in the name of Yogesh Verma, I should not be guided by the agency to open the demat account in my name, instead of Yogesh Verma; (iii) a very rude and unwanted behaviour of Mr.Anurag, director of agency at Gwalior, with its customers like me.
This act of Mr.Anurag has compelled me not to join the Bonanza Portfolio Ltd. further more. I therefore hereby inform/request to close my demat account with immediate effect and I shall not be liable for any dues if any in future. I further request to take appropriate action against the said agency at Gwalior with a view to maintain the credit of Bonanza Portfolio Limited.
As per Instruction slips given to me, my client id is 00389097 and DP ID is 12033500.
I would like confirmation regarding closing of my demat account with Bonanza Portfolio Ltd. on my email id - ranu.[protected]@yahoo.com or on my Cell No. [protected].

RANU VERMA