[Resolved]  Bonanza Portfolio Ltd — Bonanaza online Trading Cheating

I had opened a trading Account with Bonanza on 22/09/2008 as i was being approached by their relationship manager Deepak Shah in Bangalore since 1 month. Subsequently Without my confirmation trading was started on 8th October 2008. even before the margin cheque of Rs. 50000 and Rs. 20000 was not been cleared by my bank and even the account opening cheque of Rs. 888/- and after subsequent enquires i came to know that i have a debit Balance of Rs. 54000.00 for which i received no communication from their office and even after subsequent enquires i did not get any satisfying answer from Deepak Relationship manager, saying that he was on holiday during this time and when i asked for the refund of my Deposit of 70000/- they are saying that I have only Rs. 16000.00 in my account. Till date i have not given any confirmation for any trading in my account and when i asked for proof of trading confirmation from their Bangalore office, they are not giving details on this. Now they are saying that the dealer of their company has done the trading and the company is not liable for the loss. Pls do let me know how I can get my hard earned money
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Aug 14, 2020
Complaint marked as Resolved 
 
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I opened a Dmat A/C in Bonanza (branch - Anna salai, Chennai).

To open the A/C, there are two checks (Rs. 5000 each) have been collected from me and was told Rs. 5000 for BSE and Rs.5000 for NSE by executive. From that, Rs. 5000 only credited as my margin to BSE. Without my knowledge, the other Rs. 5000 has been paid to prepaid brokerage to Bonanza by the Bonanza executive.

I have spoken and mailed to the branch Manager for transfer the prepaid brokerage to my margin, he only expressed deep regret for that mistake by his team person. But he said there is no such option to transfer the prepaid brokerage amount to my margin and assured that he will do trade for me for that brokerage Rs. 5000/-. How can I trust him after this mistake happened? And I wanted him to close my A/C and return my amount. For that also the manager doesn't accept.

I wrote mail to [protected]@bonanzaonline.com, [protected]@bonanzaonline.com. There is no responses.

How to proceed further?

Shall I move to sebi complaints, how to do it? or approach organizations such as www.naavi.org. Please help me
sir your copper report are excelent
It seems that Bonanza Portfolio is managed by unskilled people, not sure what is their selection procedure to recruit staff. I too had similar issue when some trade was done in my account that caused a loss of Rs. 300/- I complained and was contacted by the same person who did the trade & said to compensate me for the amount. Later couple of days back i came to know that person has left the company.

Bonanza did not bothered to look into the matter & forwarded my complain to the person who did wrong, to sort out the issue. They even didn't bothered to do the follow up with me on the matter. When the person left they didn't bother to at least inform of new relationship manager for my account.

ITS PATHETIC TO WORK WITH THEM!!
Dear sir,
please data entory opretor jobs req,

2 years exp, Online & offline kyc opening, and comoddity
I too have a same experience with the above mentioned company.I feel that they are cheating the customers.They don't even call us and let us know which shares they are purchasing or selling.I lost around 7, 500/-Rs trading with them at their Cochin Branch.It is a fraudulant company who just want to make money through brokerage fees.
The person who did the trade in my account was not even having the basic knowledge of what trading is.I even suspect they have removed my profit to their account.Be cautious when you deal with this company or else you will be in deep trouble.I lost 7, 500/-

While other companies call their customers and ask which shares are to be purchased and sold these beggars never turned out to call me.

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