Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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28%
Complaints
1306
Pending
0
Resolved
369
BSES on line complaint centre is hopeless, once even after 24 hours of light failure, i got the reply from helpline that we have no update till now, i asked for any contact no of higher ups, got negative reply, then i asked for any no. of my nearby centre of BSES, again reply was negative.
My question is what for they are sitting at the call centre if no information is available with them.
Sandeep Sahai
R/O T-Block, Uttam Nagar