[Resolved]  BSES Rajdhani Power — complaint not attended

Address: South West Delhi, Delhi

Yesterday on 20 aug 2011 I had lodged complaint at BSES at 3.15 pm at ph [[protected]] regarding fluctuation of light in one phase of our society because of which 8 to 10 flats were effected. My complaint no. was 2442. Till 6.00 pm nobody attended our complaint. Again at 6pm I called back [Reminder complaint no. was 3113].
At 11.30 pm there was no electricity in this phase, so I again called back, reply was SORRY we cant help AS SERVER is down.
WE approached high AUTHORITY for help. THEN at 12.15 am we got call from BSES [Prem Malik [PH[protected]] that we have got your complaint now, we will attend after some time.
By this time we had called pvt electrician and got temprary work done.
I had told BSES to come in the morning and check it. TILL11 am nobody has come.
MY REQUEST IS THAT CALL CENTRE EMPLOYEES SHOULD BE CHECKED PROPERLY BEFORE EMPLOYING, ALSO KEEP CHECK ON BSES EMPLOYEES.
MY add-
305, pacific appt, plot no- 39, sec - 10 Dwarka [ph[protected]]