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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 721

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H
harvir singh sethi
from Adampur, Punjab
May 20, 2009
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SIR
I HAVE PURCHAISED A BSNL BROADBAND CONNECTION IN YEAR YEAR 2007 OF MAY 28. BSNL OFFERS THE FOLLOWING SACHEMES TO ME .
1) FREE DOWNLOADING UP TO 1GB PER MONTH
2) RENT OF CONNECTION WILL BE Rs.250 PER MONTH
3) DOWNLOADING CHARGES ABOVE 1 GB WILL BE 90 paise PER MB
4) DATA LINK MODEM RS 1400

SIR I AGAIN OFFERED A NEW SACHEME BY BSNL THAT RULAR PLAN HAVING RENT Rs 150 FROM MARCH 2009 AS I BELONG TO TALWARA TOWNSHIP DISTT. HOSHIARPUR COMES UNDER RULAR AREA SO I ACCEPT THAT PLAN AND WHICH IS EFFECTIVE FROM MARCH 2009. REST OF THE PLAN IS SAME AS MENTION ABOVE .
SIR FROM MAY 2008 I RECEIVE ONLY RENT AS A BILL FROM BSNL WHICH IS OF Rs 280 PER MONTH BUT I AM SHOCKED WHEN I GOT A BILL OF RS 10542 FROM BSNL ON 19 MAY 2009 ..FROM THE MAY 2007 TO MAY 2009 I HAVEN"TV RECEIVE ANY BILL NEITHER BSNL INFORMS ME ABOUT THAT BILL .
SIR MY ONLY REQUEST IS THAT PLEASE LOOK INTO THAT CASE AND HELP ME TO SOLVE MY CASE .
ISSUE DATE OF BILL 5/5/2009
BILL NO. T[protected]
PLAN 600AR
OPENING METER READING 17842
CLOSING METER READING 17870

CONTACT NO [protected]
Aug 14, 2020
Complaint marked as Resolved 
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    shyam kumar sharma
    from Jaipur, Rajasthan
    May 20, 2009
    Resolved
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    I have opted SMS services of 55500 to receive stock news @ Rs.30 p.m.on my cell phone. Now i would like to unsubscribe the services, i have made several request by sending UNSUBSCRIBENEWS to 55500 but all in vain. They replied "you are not a subscribed user for this service" Kindly look into this matter and oblige me
    Thanking you in anticipation.
    Aug 14, 2020
    Complaint marked as Resolved 
    I am also facing same problem as Mr Shayam Kumar Sharma as mentioned above. Cheerindia.com 55666 is a big scam. Even on their web page they have no facility to UNSUBSCRIBE. Each time you send a message to UNSUBSCRIBE they charge Rs 2/- and continue sending you SMS as before.
    I have opted SMS services of 55500 to receive stock cricket alerts @ Rs.20 p.m.on my cell phone. Now i would like to unsubscribe the services, i have made several request by sending UNSUB CRICKET to 55500 but all in vain. They replied "you are not a subscribed user for this service" and continue to charge Rs. 20 p.m. Kindly look into this matter and oblige me

    Thanking you in anticipation.
    I have opted SMS services of 55500 to receive cricket alerts @ Rs.20 p.m.on my cell phone. Now i would like to unsubscribe the services, i have made several request by sending UNSUB CRICKET to 55500 but all in vain. They replied "you are not a subscribed user for this service" and continue to charge Rs. 20 p.m. Kindly look into this matter and oblige me
    I have opted SMS services of 55500 to receive stock cricket alerts @ Rs.20 p.m.on my cell phone. Now i would like to unsubscribe the services, i have made several request by sending UNSUB CRI to 55500 but all in vain. They replied "you are not a subscribed user for this service" and continue to charge Rs. 20 p.m. Kindly look into this matter and oblige me
    Same problem in Reliance infocom.They are doing intentionally, because if you want to activate it is done in 10 minutes but if you want to deactivate it is not possible/difficult.
    They are cheating, they should be panalised by proper forum.
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      Puneet Sharma
      from Mumbai, Maharashtra
      May 20, 2009
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      Dear Sir,

      My father lost his cell during travelling today. Hence request you to block the SIM at the earliest, to prevent any kind of misuse. Its a BSNL Postpaid connection, cell no [protected]. Please do let me know, how to get the new SIM with the same number. Hope to get a positive response from you as soon as possible.

      Thanks
      Puneet
      Dear Sir,

      i lost my cell during travelling today. Hence request you to block the SIM at the earliest, to prevent any kind of misuse. Its a BSNL Postpaid connection, cell no [protected]. Please do let me know, how to get the new SIM with the same number. Hope to get a positive response from you as soon as possible.

      Thanks
      yogesh
      Dear Sir,

      My father, Mrinal Kanti Sur has lost his cell while travelling today. Hence request you to deactivate the SIM at the earliest, to prevent any kind of misuse. Its a BSNL Postpaid Manikjode connection.
      Cell no [protected]. / Set is NOKIA 1110c Mobile / IMEI # [protected] .
      Please block the IMEI NO. also and do let me know, how to get the new SIM with the same number. Hope to get a positive response from you as soon as possible.

      Thanks
      Sudeshna Sur
      Due to some personal reasons, I'll not be able to continue with BSNL Postpaid sim with cell no- [protected]. I kindly request the authorities to deactivate the at the earliest or describe the manual procedure.

      Thanks,
      bhat.[protected]@gmail.com
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        syam eedara
        from Gudivada, Andhra Pradesh
        May 19, 2009
        Resolved
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        bsnl portal and bb service portal not opening

        my net work also is not working since saturday, this month...
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        psowmya
        from Bhubaneshwar, Odisha
        May 19, 2009
        Resolved
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        i use bsnl dataone broadband connection and have some compliants with it.

        1.whenever i try to connect net it shows ERROR 678: Remote computer did not respond, eventhough all my connections are properply connected.it takes a lot of my time waiting here.

        2.whenabove problem is solved i come across with another problem showing ERROR 676: phone line is busy.i wonder how long it take for a broadband to overcome this problem.it almost takes half or even more of a day.

        3.if i use net for more than an hour then the net gets disconnected due to this i can't continous my work.

        4. the speed of my net is too slow.


        i want you to take these issues seriously and rectify them as quickly as possible.
        Aug 14, 2020
        Complaint marked as Resolved 
        I want to change my password I am unable to do so for last somany days.

        BSNL Dataone Broadband — DataOne HUGE BILL FOR 900 unlimited BroadBand Plan

        Hi Sir,

        I was using DataOne connection from the month DECEMBER 2007 with a plan 250 RC.

        I changed that existing plan to 900C ( Unlimited Downloads). I submitted an application on 28th December 2007.

        I asked the corresponding employee who's accepting the applications about the new plan activation.

        He told me that it will be activated from the 1st January 2008. So, I started using broadband from the day One of January 2008 thinking that i am in 900 UL plan.

        All the days when i use my broadband, i used to check the usage details. But, now a days i am not able to check those details due some problem. The PAGE IS NOT DISPLAYED. It shows some server busy problem.

        But when i check my account recently, it shows an amount of 58222 Rupees. I was shocked and i rushed to the BSNL office and asked the concerned authority about this issue.

        I asked SRINIVAS RAO (A.E. ) Bsnl, he told me that they are facing some problems in the Bangalore, So it will take 3 more months to get the plan converted.

        And i asked solution for my problem, he simply smiled and said am too facing the same problem with my phone bill. There's no solution for otherthan paying the Bill.

        THERE IS NOT EVEN A NOTICE FROM THE BSNL ABOUT THE TIME TAKING PROCESS REGARDING THIS PLAN SHIFT.

        I was collapsed ther only. ..

        I wont be able to pay such a huge amount. There's no other way for me. Either I have to abscond the bill which i can't do... or I have to prepare for suicide.

        Please consider this..

        MAY BE AM NOT THE ONLY ONE FACING THE PROBLEM, BUT IT IS VERY SEVERE IN MY CASE...

        dataone — receive huge amount of bill

        I receive a very big amount of bill of dataone service which i have not used .Please see details about that and reply soon as fast as possible.

        Mr Laxmikant Dwivedi
        My Telno:2540135
        Ulhasnagar-3
        I totally agree that bsnl have been charging much more than what is actually used...On march 22nd I saw that the usage for february was 975Mb.. and on march 28th when I saw it has changed to 1152MB...I dont why they changed the units of february
        my tel no is 2410589-mysore

        dataone — no connect my net

        my net no connect
        they raffer your password and user name no match
        please provide my passwrd and username

        dataone — net is not coming

        for the past 2 days, net is not coming it s working for only 1min

        BSNL Dataone Broadband — Poor quality billing system

        Dear Sir,
        Bsnl(public sector undertaking) offers wide varity of services.
        Quality of service is generally poor(Slower broad band, poor quality mobile service).

        when it coms to billing;it never uses quality billing softwares.
        So customers have to pay for some one elses bill or absord bills.I havnt had internet access this month due to my computers harware problums. But the portal says i was using
        its internet service all the time.

        To day i logged into "BSNL dataone my account" portal using Dataone internet connection; but the sotware said i am offline.
        More over when i tried to change my password the software couldnt actually change that.
        It is real that bsnl billing and service quality is very poor. Their security is also poor . Some times bsnl broadband account website is not accessed. One day, I try to enter my usages account to my portal Id and password but Iam suprised when enterd account. I had checked my usages, but it shows only 200MBinstead of my original usages 900MB . I did'nt belive this thenafter 1-2 minute my attention had get on my Id my profile this time I'm very suprised and very agree because this profile is another customer instead of my profile. That means that had not my usages account, that account is another customer. But I had not changes that account and I had signed out without any changes .
        You can imagine that what is software security of bsnl . I hoped that this condition will changed in few days Only I hope and you also hope.

        dataone — not getting net connection-error-678

        I had made a complaint by e-mail on 13/08/08 that details on that time i am not getting net connection from 08/08/08 showing errors in my Tv screen 678. By e-mail complaint on 13/08/08, nextday i have got two calls from local telephone office they says that today you will able to get net connection. But not still no action was taken to get the net connection. Still I am suffuring, basicaly we are depending on mail service in our work life . Fact sir i am not happy in of your local office service Garia[protected] they are not responding properly.Everyday I had contact & explain them my problem but no responce. i don't know when it will be solve. pls. take care for it.

        Regards,
        Tapan Das
        [protected]/ [protected], [protected]@yahoo.co.in

        BSNL — Difficulty in connecting Broadband Data One

        My Landline Phone No. is[protected].When I want to connect Data One Broad Band Service There appears message `Phone line is Busy' and sometimes `There is no or limited service ' . But actually Phone is not busy at that time. I complained to BSNL office about this. They said There might be some problem in line.I then complained to fault repairing Deptt. of BSNL. Lineman came and checked the line. He talked to someone in BSNL office and said `Awaz to barabar Aa rahi hai, line me gadbad nahi hai '. But my Broadband connection does not connect easily. Specially in the morning hours when Ineed the most.

        BSNL, Dataone Broadband — Not gettng connectivity

        last 10 days against phone no.[protected] Broadband connection is not coming. on regular basis after every 1 minute connection disconnect automatially . several reminders to local exchange & officials nothing has been done yet. Need immediate intervention .

        dataone compi — not getting broadband connection

        for my broadband connection {compi plan }for my phone[protected] under adimali telephone exchange i am not getting connection for the last 3 weeks .ADSL light on the Modem is not coming .i have checked my modem . it is functioning at other broad band connections. i have complained in the adimali telephone exchange several times .but no action was taken from your side. please rectify the fault in my phone broadband connection

        data one broadband connection BSNL — connection problem

        I have broadband connection at Bhandara district of maharashrtra.my no. is [protected]
        I called to bsnl telephone exchange workers about the connection problem but there is no response from there side.sometimes there is no connection or for just 5 minutes.all the devices are ok and the line is also clear there is problem from telephone exchange but they are not giving proper response.I dont have any contact no to whom I have to make a copmplaint about this?

        BSNL BROADBAND DATA ONE — Failure of Internet connection

        On Oct. 26, I made a complain against failure of broad band connection at my home[protected]. After talking to concerned officer, BSNL sent people and rectified it. On the next morning I found the same type of problem and lodged a complain on Nov. 1 with docket no. After that I have talked to the officer concerned several times but no connection yet. Today (Nov. 6)once again I tried to check my complain and found that my docket no. has been erased by somebody without doing any improvement in my connection. Today I tried to contact DE over phone but no response. So I sent him an e-mail re. this matter.

        DATA-ONE (BROADBAND) — DATA-ONE (BROADBAND)

        SIR,
        I CANNOT USE AT A TIME PHONE & INTERNET
        KINDLY SOLVE MY PROBLEM
        I THINK THEREIS IS CONNECTION PROBLEM
        PL SEND YR EXECUTIVE AS EARLY AS POSSIBLE
        THANK YOU

        BSNL Dataone Broadband — dataone usage errors

        My usage list is charging for the hours in which i am not using connection.for more than 5 hrs and all its charging but then during the time shown in tha usage i am not using it then how come its showing usage at that time.who else can use this other than me.why does it show this mismatch in usage.from my house noone is using it during some of the usage time shown.even after giving complaints no action is taken.pls help..
        hi man
        this data one broad band services is really very veru bad,
        i cant check my a/c detail, speed is ok i dont mind, but please check ur web site its not working properly
        thansk
        correct link to BSNL for my broadband connection
        Dear Sir,

        Our BSNL Broadband is not connect from 4 days.
        Plz solve this problem.

        Thanks
        Sanket Pareek
        [protected]
        Recently I have applied for a broad band connecion.And I have been given a User ID with Password.But it is being difficult for me to get connected.

        BSNL Dataone Broadband — Error 678: Connection to Remote server failed

        I have lodged at least five complaints (at the call centre) for the last two months on the above error appearing everytime I try to connect to internet. The problem still remains unresolved. I am totally dissatisfied with BSNL broadband services and decided to discontinue immediately.

        BSNL Dataone Broadband — modem suddenly switches off automatically.

        Sir, I have a Net Connection through dataone broadband of BSNL. The modem, a product of ZTE, suddenly switches off automatically in the middle. Secondly, my Net hangs just as a computer sometimes hangs and does not work at all. My BSNL landline number is[protected].
        I am using 500C broadband plan from BSNL. PC is running in XP and when I start my PC, I am able to surf for 3-4 mins then line gets disconnected. Every time I have to restart the PC and I get connection for 3-4 mins. Modem (192.168.1.1) stops pinging after 3-4 mins. But when I work in Windows 2000, every thing is fine and I get good speed. Problem is only in Windows XP. What may be the problem?
        may you can contact :[protected]@zte.com.cn
        you can contact to :[protected]@zte.com.cn

        BSNL DATAONE — Bad Net Connection

        I am having BSNL 500C plan of dataone intenet connection. The connection is giving very problem. It is disconnectiong always without any reason. it is problem to reconnect always. iam losing importanat data due to this problem. While dowloading a file it is suddenly disconnecting and the download stops. i have to reconnect and start from beginning. so please check this problem for me. My landline number is[protected]. please take care of the problem.

        the username is ramyab_kmn. and user id is bol[protected]

        BSNL — Unable to connect to net

        I have taken the BSNL dataone broadband service in the month of april 2009. there after I came to know that it is foolish to use BSNL services. they are very careless and they even not respond for complaints. I am not getting net from 5 days. I have already complained to the local line man. but he is also not taking any action. I am getting an error that numbered 691. so please help me even after reading the complaint. BSNL is having a good network, but why it is not getting popularity is that because of the employees' laziness.
        i think your land phone must be have a noise...
        if yes there is a minor problem in your telephone cable.. please call any electrician..he can solve your problem.
        bsnl broad band are very poor service on number . net any time disconeted and speed is very very poor .

        BSNL DATAONE — Broadband connection not working

        My broadband connection is not working for more than a week. My complaint no. is Y 2189. The ADSL light is not glowing on my modem. Please restore my connection.
        My internet connection is not good. from the day i Got connected the phone is working when net is in use. I hear big hourable sound . Please i request bsnl for clearing my problem. The Bsnl employers in hoskote are not responding to my complent.
        my Bsnl phone number is 7931823.


        requesting you
        Arun.s
        BSNL dataone has frequent error 678 - remote server not responding - problem especially in the early morning hours of 4-6 am as if the server went to sleep. It throws your work out of gear. Undependable if you are using it for work
        I have purchased a NIC card for internet from BSNL office, me shifting home to hoskote is there NIC SIGNAL IN HOSKOTE
        i am not able to access gmail, orkut, google searches and its related sites..

        BSNL DataOne Broadband — Faulty broadband connection not being corrected

        My BSNL Broadband connection in Magarpatta City, Pune has not been working since 22nd December 2009. Numerous complaints have been filed in this regard but no action has so far been taken to redress the issue. While I am being charged every month for my broadband connection. Please get something done as this has been causing great inconvenience.
        I AM HAVING THE SAME TROUBLE...AS EXPLAINED ABOVE

        B.S.N.L DATAONE — Not responding to complaints

        Despite of repeatable complaints of link failure of the broad band service there is no positive feed back from the company,they sometime contact over telephone thats all never send any representative.1 week ago they have confirmed that the problem was solved but today(18.04.2011) I am again facing the same problem.And it has been continuing science February 2011.Although it is a Govt. company then also I am expecting some positive response.my broadband no is[protected].thanks
        strongly support..

        BSNL Broadband — Faulty broadband connection not being corrected

        Hi

        My name Monojit Mondal. I'm using your BSNL telephony service
        for more than 3 years now.
        My BSNL Broadband connection as well as landline are not been working
        from last 2weeks. Numerous complaints have been filed in this regard
        but no action has so far been taken to redress the issue. While i'm
        being charged every month for my broadband connection. Please get
        something done as this has been causing great inconvenience.


        Customer Details
        [protected]-
        Name: Mr. Monojit Mondal
        Telephone Number:[protected]
        Mobile:[protected]
        Consumer ID:[protected]
        Mail Id: monojit.[protected]@gmail.com
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          neeraj23
          from Delhi, Delhi
          May 19, 2009
          Resolved
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          Resolved

          My EVDO card doesnot work properly .It doesnot give high speed internet while bsnl haridwar said it is activated. Please check its problem and revert to me on my email id i.e [protected]@yahoo.com.

          My connection no. is [protected]. Thankyou
          NEERAJ KUMAR
          Aug 13, 2020
          Complaint marked as Resolved 

          BSNL haridwar — evdo do not work properly

          My evdo donot work properly. Sometimes it works and sometimes it says remote computer does not respond.Please check it and revert to me.My connection no.is [protected].
          Dear Sir/Madam

          My EVDO is not working from last 4 days. It is unable to connect.
          please do something and give me the solution

          regards

          Amit Kumar Rajput
          [protected]

          BSNL haridwar — evdo not working properly

          My evdo is not working in shivalik nagar haridwar but working in ranipur more and jwalapur.Allthough bsnl haridwar says that it works shivalik nagar and ranipur more only. So what's the problem now. please revert to me on email id .i.e [protected]@yahoo.com.
          NEERAJ KUMAR
          my phone is not working for 15 days, our line men name is mathwar sing .he is not pic our phones.my phone no is[protected]
          my phone is not working for 15 days.please solved my problem.my telephone no. is[protected].
          i m satyendra kumar agarwal. my contact number is [protected] . i m living in gangotri street vishnu garden. sir why does not recive call by kankhal exchange ans me. i will want the call detail of [protected] from haridwar exchange . it is public ph not personal.but exchange emplyee useing it like personal ph. my ph is out of order my research work is deisterbed by it .no where u give the complaint recipt.
          Dear sir,
          please start my two phone number 230320, 230426 my bill number is 41510434, 40383347, 41632829


          thanks &Regards


          For Ravian Life Science Pvt.LTD
          Haridwar
          Dear sir, My EVDO card is not working properly and also not give high speed. my mazor problem is that without any intimation BSNL increase evdo bill 250 to 650 and i am not give this bill, plz solve my this problem and send me reply on my m, ail and my mob no.


          my Evdo no is [protected]
          my mob no is [protected]


          thanks & regards.

          Amit Goyal
          Haridwar
          sir plz clear broadband complain as soon as possible, my no is 260634...plz give attention towards.




          thanks u
          robin


          rani gali bhupatwala
          In Haridwar Sidcul area our telephone no. is[protected]/43Most of the time broadband is not working. It seems BSNL people are trying to promote Private service provider and keep their system down. We are planning to get Sify system.
          I have an broadband connection on 250674 number and i am not getting the actual broadband speed.
          Please pay attention towards my problem.

          BSNL haridwar — not working of gprs facility on mobile

          i have obtaind gprs facility on my mobile phone no [protected] & paying charges rs.99 regularly.but my mobile phone is displaying (subscribe pocket data) for last 8_9 months.i complained to bsnl authorities many times but no results.neither they corrected monthly bill nor they activated the facility.i am unable to use the facility even after paying the charges. svsaxena
          refer my complaint[protected]. no response from bsnl. gprs not working on [protected]. svsaxena

          bsnl haridwar — gprs facility

          refer my complaint dated[protected] regarding non working of gprs facility on my mobile no [protected] even after paying rs148 per month for 8-9 months. i have not received any response from bsnl haridwar so for.pl. take necessary action at the earliest. svsaxena
          the services of bsnl is very poor.bsnl has not responded to my complaint dated[protected] sofar.gprs facility is not working even after paying rs99&rs49 rgularly per month for 8-9 months. svsaxena
          MY BROADBAND CONNECTION ON[protected] HAS NOT BEEN WORKING SINCE LAST 7 MONTHS. FIRST I WAS TOLD THERE IS CABLE FAULT, WHEN CABLE WAS CHANGED, THEY SAID IT IS DP/PAIR FAULT; ONCE DP WAS CHANGED, THE SAID YOU SHOULD CHANGE FROM P2 TO MULTI-PLAY SWITCH BOARD. NOW AFTER ALL ALTERATIONS, THE BB IS STILL NOT WORKING - CONSISTENT DISCONNECTION AND LOW SPEED - BUT NO ONE - FROM LINE MAN TO JE TO SDO TO AE TO DGM TO GM IS WILLING AND CONCERNED TO FIND AND PROVIDE A SOLUTION TO THE PROBLEM. THEIR ONLY CONCERN IS THAT THE CONSUMER SHOULD CONTINUE PAYING THEM THE MONTHLY CHARGES SO THAT THEY CONTINUE RECEIVING THEIR SALARIES ON TIME - SHAMEFUL ATTITUDE AND YES, IT CLEARLY SHOWS THAT BSNL STAFF IS INDIRECTLY PROMOTING PRIVATE SP IN LIEU OF SOME GRATIFICATION
          D/sir

          My B/Band ( 250357 ) has not been working for the last 5 days. My complaints have been falling deaf ears . G M (Telecom ) of Hardwar would please hear.

          Rgds

          Baldev Das Ahuja
          250357
          My evdo is not giving high speed as told by BSNL Roorkee. Please give me right advice regarding this. My EVDO number is [protected] and my email id is [protected]@yahoo.com
          My evdo is not working in shivlok colony haridwar but working in bhadrabad and jwalapur. So what's the problem now. please revert to me on email id .i.e [protected]@rediffmail.com.
          CHANCHAL JAIN
          [protected]

          BSNL haridwar — LANDLINE 223268 OUT OF ORDER

          LAND LINE 223268 OUT OF ORDER SINCE A MONTH COMPLAINT SEVERAL TIMES BUT ALL IN VAIN.
          KINDLY DO THE NEEDFUL.
          REGARDS
          S.K.SHUKLA
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            shraban kumar apat
            from Hyderabad, Telangana
            May 19, 2009
            Resolved
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            Resolved

            i took bsnl broad band connection in 3rd april 09, with download limit upto 1gb pm with Rs 250, but hardly i have down loaded 1gb, when i call bsnl office after 1 month, because i did not recieve thier bill i surprised to know that my bill is Rs 8000+ for one month, during my usage i was not able to even see my usage details due to their problem, site not openning even i didnot got any information that my usage limit has crossed 1 gb, so what can i do now,
            I wish that this case be looked into deeply and I may be suggested appropriate steps for the correction in the Bill.
            Moreover with such silly statements from craps is causing great amount of loss to the entire nation in terms of monetary implication.
            An early look up in this case shall be highly solicited.

            shraban/ [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            I am on BSNL combo 500 plan for the past 1 yr. Throughout this period, I have paid the bill (around Rs. 450 - 600) only for the telephone speaking/minimum scheme charges that too mostly within the free call itself, I have not paid any amount towards interenet usage .i.e., the usage had been well within the prescribed limits under the scheme. But for the month of June, I was shocked to notice that my bill charges imposed by BSNL was Rs 8800/- I was further shocked to notice that internet browsing had been recorded continuosly through out almost on all days for a long period, even for the days we were not at home (my husband was hospitalised during the above period and nobody were at home but internet usage is recorded). Iam and my husband are employed and we leave home early and come back only in the late evenings.But usage is recorded during day time on week days too. Our usage on net is also very very minimum only.

            I approached BSNL on this issue but I was informed that the technolgy cannot go wrong and the usage recordings have been examined and found in order and I have been instructed to pay the bill immediately. How can I pay such a huge amount for the usage that was not actually done by me?

            Iam put into severe mental agony on this .I being a Govt servant and I resorted to BSNL owing to its genuine service . But if BSNL itself is like this where can we go? Iam helpless. Please help me and render justice on this issue.
            ma broadband gets disconnected frequently and wen ma bill came i was shocked it was 145000... ma mom nand i were equally shocked ... the usage shows very high download upload rate... which is a speed that bsnl doesnt provide... pls help me ..

            [protected]@yahoo.co.in
            Would have been nice if the billed amount against he usage of Broadband is shown on day day basis.

            BSNL Broadband — Excess of amount in billing

            Hi there,
            We hardly use the net for an hour in the morning and couple of hours late night after 7pm or after 9pm.
            But it is shocking to get a bill which amonts to thousand normally we pay only 500 plus. whenever we go online to browse we do not get the line it says the pop up window says the line is disconnected when we use a seperate landline for broadband. or while heking my mail the line i.r the net goes off and says error or net cannot be displayed why while checking even my personal mails it is the same . usually whenever i open the net the home page appears as interner exlplorer bt for pasr coupld of months i get the home page as bsnl karnataka office home page and after enterin into my personal mail it gets disconnected and i again get the home page as internet explorer where i got to relogin into my personal mail for which automatically it get through directly to the mail which i was reading and got disconnected shocking how come?????
            Inspite of me complaining to the telephone via two emails no response from their end. I think shouls I take this to the crime branch and file a case against the company or????
            should i go in for different one reliance tataindicom etc..... i hve been a regular customer sine 1996 onwards till date even my cell phones are bsnl i ever ever faced such a idiotic service someone calling up my landlne and then say sorry why are the call center guys are mismangaing or misdirecting the calls.......?????
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              S
              shekahar sharma
              from Khammam, Telangana
              May 19, 2009
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              sir
              My cell no is [protected], i am from uttar pradesh
              without asking me i was given a caller tune, whcih i want to get it removed now it self,
              i tried them, telephoned them many times to remove it, i spent a lot in vain, if we call for help to reove caller tune, they will ask to press i, 2, 3 and goes on, ispite of wasting money i could not get rid of blady caller tune, take care of your customers, instead of grabbing their money like this

              pl remove the caller tune immediately
              my problem is same as above .my no. is [protected] i receive everydayday service message, and now i want stop & unsubscribe this message .i am not understand to this problem .so sir please solve my problem .thankyou
              sir
              My cell no is [protected] i am from Uttranchal
              without asking me i was given a caller tune, whcih i want to get it removed now it self,
              i tried them, telephoned them many times to remove it, i spent a lot in vain, if we call for help to reove caller tune, they will ask to press i, 2, 3 and goes on, ispite of wasting money i could not get rid of blady caller tune, take care of your customers, instead of grabbing their money like this

              pl remove the caller tune immediately


              Gopal
              [protected]
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                K
                kota. harish
                from Hyderabad, Telangana
                May 19, 2009
                Resolved
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                Resolved

                I have purchased bsnl-power pack and was very happy with bsnl's offers.
                but unfortunately, my phone was missing, then i immediately called customer care and asked for blocking of my sim. then i had gone to police ststion and got FIR registered. then i submitted it in bsnl's office at bapatla in guntur district in andhrapradesh and asked for duplicate sim. but my problem is i got only incoming ond my out going was not yet released . my no. is [protected].
                then by these harassments or by this inconvineince i had taken a new vennela sim.
                please take care of my old sim...
                Aug 14, 2020
                Complaint marked as Resolved 
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                  B
                  bileymenon
                  from Pune, Maharashtra
                  May 19, 2009
                  Resolved
                  Report
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                  Resolved

                  Sir,

                  Complaint 1:

                  Bill for my Landline Number : 2389089 with Consumer Number: 5058715 is not being delivered for many months now. I am constantly facing the problem of BSNL disconnecting my telephone and then I come to know that I have not paid the bill. Kindly rectify this problem at the earliest.

                  Complaint 2:

                  I am not able to login to my online registration with http://www.ernakulamtelecom.gov.in/ for viewing and paying my telephone bills online. And the website provides no option for retreving my password. It will not allow to re-register the number for already registered users. So either send me a password for my following user ids. Or cancel my registration for the following phone numbers.

                  User Id1: bileymenon
                  User Id2: ideadesign

                  Telephone Numbers registered under above user ids.

                  Tel No: 2389089 (Consumer Number 5058715)
                  Name: Biley Elattuvalappil

                  Tel No: 2305089 (Consumer Number 5135250)
                  Name: Bailey E (As per your record - actual name - Biley E)

                  Tel No: 2307689 (Consumer Number 6234369)
                  Name: Chitra Biley (Wife)

                  Kindly cancel the online registrations for the above phone numbers or provide password for the above mantioned Used Ids.

                  Sincerely,

                  Biley Elattuvalappil,
                  Architect
                  Idea Design, 29/53A, Janatha Road, Vyttila, Cochin - 682019
                  Ph: 2389089, Mobile: [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    P
                    pvshajan
                    May 18, 2009
                    Resolved
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                    Resolved

                    From, P. V. Shajan,

                    Dear sir, (mobile no. [protected])

                    I want to know the call details of my mobile photo. For this, what I have to do and how can I get the said details. Expecting your kind cooperation.


                    thanking you

                    yours sincerely

                    pv shajan
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    mobile phone — call details

                    DEAR SIR

                    I'M ONE OF THE CUSTOMERS IN AIRTEL TELECOM COMPANY...MY NAME IS GIBSON J PALLAN, UDUPPI, KARNATAKA...AND MY MOBILE NO IS [protected]...AND I WANT TO BLOCK MY CALL DETAILS AS SOME BODY FROM THE AIRTEL COMPANY TRYING TO REVEAL MY CALL DETAILS TO THE ANONYMOUS PEOPLE...PLZ MAKE IT STRICTLY FORWARDED MY REQUEST TO BLOCK MY CALL DETAILS FROM REVEALING TO OTHERS AND I WANT MY CALL DETAILS TO BE KEPT IN SAFE...OTHERWISE MY CONNECTION WILL BE CANCELLED

                    bsnl mobile 09434047179 — details of outgoing calls

                    sir,
                    im getting huge bills of my post paid connection of no [protected] of my bsnl mobile.please give me the details list of numbers of the outgoing calls on my email.78
                    sir,
                    im getting huge bills of my post paid connection of no [protected] of my bsnl mobile.please give me the details list of numbers of the outgoing calls on my email
                    I had buy an Airtel connection ( prepaid ) my connection type life time but 3 month ago recharged of Rs 333/- amount i got Rs.296.?? and then my validity shown 31th oct. 2009. Regard this matter i was talk to airtel customer care center 3 time. But problem is same. my no [protected] and airtel reference no is [protected] on dated 17/12/08 & [protected] on dated 30/12/08 and also [protected] on dated 29/01/09.

                    I don't hope my problem will short out...
                    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/ 04/ 2009 to 25/ 06/ 2009 . it will be greatfull to you
                    Dear sir, (mobile no. [protected])

                    I want to know the call details of my mobile photo. For this, what I have to do and how can I get the said details. Expecting your kind cooperation
                    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], it will be greatfull to you
                    How to get call details of my cell phone ?
                    I want to know my outgoing calls detail for my number postpaid [protected] from 10/8/09 to 10/9/09
                    Dear sir, (mobile no. [protected])

                    I want to know the call details of my mobile photo. For this, what I have to do and how can I get the said details. Expecting your kind cooperation.


                    thanking you
                    Dear sir, (mobile no. [protected])

                    I want to know the call details of my mobile photo. For this, what I have to do and how can I get the said details. Expecting your kind cooperation.


                    thanking you
                    MY MOB NO.[protected] ACC NO.[protected] I WANT TO SEE MY CALL DETAILS FROM 01.09.2009 TO 30.09.2009. PLS DO THE NEEDFUL
                    sir please send call details for this mobile number [protected] please sir please thanking you very much
                    Dear Sir

                    Plz send me the details at my email address incoming and outgoing call last month
                    mob no. is [protected]

                    Thanx

                    Dibakar
                    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/09/ 2009 to 26/ 10/ 2009 . Please do the needful. i will be greatful if you could send me the details today itself.
                    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/08/ 2009 to 26/ 10/ 2009 . Please do the needful. i will be greatful if you could send me the details today itself. thank you
                    Sir,
                    Please send me the call details of all incoming- outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/09/ 2009 to 20/ 11/ 2009 . Please do the needful. i will be greatful if you could send me the details today itself.
                    send call details of [protected] to me
                    Sir,
                    i want to know about my number details about outgoing & Incoming for this month.
                    Sanjeeb Kumar das
                    Sir,
                    i want to know about my number details about outgoing & Incoming for this month.
                    dedai for this no. [protected]





                    [protected]@rediffmail.com
                    Plz Send me the out going calls Numbers Details, incoming Numbers details & call Duration on my Mail, Ph No [protected]




                    detail no. [protected]
                    Dear Sir,


                    Please send me the calls detail of my Mobile NO[protected]
                    Please send me the calls detail of my Mobile NO[protected]
                    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between[protected] to 1-1-2010 cell No: [protected], [protected] it will be greatfull to you
                    yours sincerely

                    Shilpa N Doshi
                    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between 01/11/2009 to 13/01/2010 cell no: [protected], [protected]it will be greatfull to you

                    yours sincerely
                    sefali j shah
                    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between[protected] to[protected] cell No: [protected] it will be greatfull to you
                    yours sincerely

                    Mittal Patel
                    DEAR SIR

                    PLS SEND ME THE DETAILS OF MY OUTGOING CALLS ON[protected] CELL NO [protected] I WILL BE VERY THANKFUL TO U
                    Dear sir
                    iI want to know the call details of my mobile no. [protected]. Please tell me what I have to do to get it. Expecting your kind cooperation.
                    Thanking you
                    yours truly

                    Neelendra kumar
                    sir
                    plz send me all the outgoing and incoming calls from 1/2/2010 to 10/2/2010
                    of the no [protected] iam in adeep problem from some one
                    and i want to get rid of that person
                    Res, sir i want to know out going call details this no([protected])
                    please help me
                    sir,
                    i need call details for last 3 months of my bsnl no [protected] on my e mail id quickly

                    thanx
                    Respected sir i want to know the the call details of [protected] of last 2 months. sir this mobile nuber is postpaid number as quick as possible i hope u will give me the call details of last two monts

                    BSNL Mobile Prepaid Connection — Details of incoming & outgoing calls

                    Please send me all incoming and outgoing call details of my prepaid mobile number [protected] from dated 01.03.10 to 03.04.10
                    sir please send me call details of last 1 month of my mobile number[protected] on my id [protected]@yahoo.com as soon as possible.i will be very thankful to you
                    Dear Sir

                    Plz send me the details at my email address incoming and outgoing call last month.
                    mob no. is[protected]

                    Thanks
                    hariah
                    Dear sir
                    iI want to know the call details of my mobile no. [protected] from[protected] to[protected] Please tell me what I have to do to get it. Expecting your kind cooperation. pls sent details my e-mail add- sang.[protected]@gmail.com
                    Thanking you
                    yours truly
                    Please send me the calls detail of my Mobile NO [protected] prepaid mobile between 1.01.10 to 30.6.10 it will be greatfull to you.
                    Sir, Please send me the call details of all incoming outgoing calls for my BSNL saral anand
                    connection No: [protected], from 1/ 07/ 2010 to 29/ 08/ 2010 . it will be greatfull to you
                    [protected]@gmail.com
                    Sir plz send me outgoing/incoming call detail of my bsnl punjab mobile no - [protected] of last two months.

                    I shall be thankful to you.

                    Nirbhai Singh
                    Sir,
                    i shall be highly thankful to you if you will be kind enough to send me the call details of my Postpaid Mobile No. [protected]
                    Thanks a lot!
                    urs sincerely,
                    Sunder Singh Manhas
                    Jammu
                    If anyone ask for call details of his or of others through this website then do you provide them the call details.
                    If anyone ask for call details of his or of others through this website then do you provide them the call details.
                    my number [protected]
                    maine meri complain 15 din se likhvai hai to abhi tak solution huva nahi hai jald se jald mera solution do ya mjje vodafone me vapis bhej do.
                    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between 1-2-2011 to[protected] cell No: [protected] it will be greatfull to you
                    yours sincerely
                    ANU
                    i want the detail of mobile number [protected] frm last 3 months now
                    I ammember your eve.miracle amountintestment 5575/- not receipt anychequ Pl. returemy investment money jkjain[protected]
                    naan 1/6/2011 anru 3g date card vaanki Rs550 kku rechagre seithu downlodge seithu after Rs 197/= moonru murai topup seithu after 103/=19/6/2011 anru recharge seithen. enakku recharge message vanthadu. after naan *123# poottu paartthaal Rs -10 kaanpikkirathu.ennakku onrum puriyavillai pl reply number [protected] 3g my conduct number [protected].pl reply
                    thankyou,
                    sooryanarayanan.n
                    sir, plz send me the call details of all outgoing calls for my BSNL mobile between 1-5-2011 to1-6-2011.cell no [protected].plz forwode my mail .my mail id is ch.v.[protected]@gmail.com.it will be greatful to you. mani
                    please send me calls details for my mobile number [protected]
                    sir send me the call details of
                    sir plaese give d call details of [protected]
                    Sir, Please send me the call details of all incoming outgoing calls for my BSNL post paid mobile connection No, [protected] from 1/ 01/ 2012 to 29/ 02/ 2012 . it will be greatfull to you
                    Sir plz send me outgoing/incoming call detail 2 month of my bsnl rajsthan ganganager mobile no - [protected] will be greatfull to thankful to you.

                    sir argent aj he
                    it will be greatfull to thankful to you.

                    [protected]@gmail.com
                    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/01/ 2012 to 20/ 02/ 2012 . Please do the needful. i will be greatful if you could send me the details today itself. thank you my id [protected]@yahoo.com
                    DEAR SIR/MAM,

                    PLZ. SEND ME THE CELL DETAIL OF ALL INCOMING AND OUTGOING CELLS FOR MY BSNL PREPAID MOBIL BETWEEN 1/04/2012 TO 20/04/2012 CELL NO:- [protected] . PLZ. DO THE NEEDFUL.I WILL BE GREATFUL I[censored] COULD SEND ME THE DETAIL TODAY ITSELF.


                    THANKING YOU


                    VIRENDER
                    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected] from 1/ 04/ 2009 to 25/ 06/ 2009 . it will be greatfull to you
                    Dear Sir

                    Plz send me the details at my email address incoming and outgoing call last month
                    mob no. is [protected]
                    i want to know incoming and out going call details of 6th and 7th august for the number [[protected]].
                    plz this is my father's number and me and my mother is suspicious about his links these days.
                    Dear Sir/Mam
                    i Want call Details of all incoming and outgoing for my BSNL prepaid mobile of august 2012 my cell no [protected] send my email id [protected]@gmail.com
                    please sir/mam
                    Dear sir/ mam
                    pls send recent sept-2012 incoming nd outgoing calls nd msg of my given no . [protected] on my email id priyanka.[protected]@gmail.com.pls sir its my hummble request.
                    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile my mobile photo cell No: [protected] it will be greatfull to you


                    yours sincerely
                    lakhwinder singh

                    For getting Incoming/Outgoing call details - Comment #1512094 - Image #0
                    [protected]@ymail.com
                    Sir plz send me outgoing/incoming call detail of my bsnl uttrakhand mobile no - [protected] month of oct 10- 25 oct 2012 my email sristi.[protected]@rediffmail.com

                    I shall be thankful to you.
                    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/09/ 2012 to 21/12/ 2012 . Please do the needful. i will be greatful if you could send me the details today itself.

                    For getting Incoming/Outgoing call details - Comment #1552467 - Image #0
                    dear sir
                    i want to know the call details of my mobile number [protected]
                    plz send the call details on my email id [protected]@gmail.com
                    sir please my name s.sankar my cell no: [protected] incomming calldetails date[protected] evning 4 to 6 O"clock details please send my email id : [protected]@gmail.com
                    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between 20/10/2012 to 20/04/2013 of cell no: [protected]. Please don't call on this Number.

                    Please detail send on my No. [protected]
                    or E-mail ID :- [protected]@yahoo.com.au
                    please provide the incoming and outgoing detail of [protected] in my address which is given below

                    [protected]@gmail.com
                    [protected]@yahoo.com

                    please provide the same as soon as possible
                    please provide the incoming and outgoing detail of [protected] of last four month ie from 01.01.2013 to 30.04.2013 in my email address which is given below

                    [protected]@gmail.com
                    [protected]@yahoo.com

                    please provide the same as soon as possible
                    Sir, Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile between[protected] to[protected] cell No: [protected], it will be greatfull to you
                    yours sincerely
                    vijay please sent my email: viji.[protected]@yahoo
                    Please forward incoming and outgoing call details (last three months) of my Punjab mobile No. [protected] to my email ID i.e. [protected]@gmail.com.
                    Thanking you,

                    RAJIV KUMAR DEVGAN
                    SUB-INSPECTOR, CRPF
                    Please send me the calls detail of my Mobile NO [protected]
                    Please send me call history of my mobile [protected] for last month on my mail id [protected]@rediffmail.com
                    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between[protected]toto[protected] cell No: [protected], [protected]it will be greatfull to you
                    yours sincerely
                    Ple send me outgoing and incoming calls details pls for my no.[protected]
                    Sir
                    I want to know my incomming call (Mobile No [protected]) details from 15th November 2012 to 31 January 2012.

                    Regards

                    Ramesh
                    ramesh.[protected]@gmail.com
                    Sir plz send me outgoing/incoming call detail of my bsnl taminadu mobile no - [protected] of last year 2013 to 2014 call details

                    i shall be be thankful to you
                    by
                    Divya
                    sir i want out going call details of my number [protected] from Jan 2014 to march 05th 2014. [protected]@gmail.com
                    my name is benny john, and can you please give the details of the outgoing calls of my landphone and my number is [protected].
                    I want to know my outgoing calls detail for my number postpaid [protected]from 7/7/14to 10/8/14 problem sir
                    sir,
                    i want to know about my number [protected] details about outgoing & Incoming for this month.
                    Please send me the call details my email [protected]@gmail.com
                    Dear sir,
                    mobile no. [protected]

                    I want to know the call details and message, For this, what I have to do and how can I get the said details. Expecting your kind cooperation.


                    thanking you

                    send me all detail on my email, [protected]@gmail.com
                    this mobile number reg on my name amrit singh/ jas

                    yours sincerely
                    amrit
                    i want call detail of my bsnl number [protected] from 1st november to 2 december
                    pls send it on my email id hatinder.[protected]@gmail.com
                    Sir,

                    Please send me the call details of all incoming outgoing calls for my BSNL prepaid mobile connection No: [protected], from 1/12/2014 to 8/2/2015 . Please do the needful. i will be greatful if you could send me the details in today itself.

                    [protected]@gmail.

                    thank you
                    dearsir please sent me 29.3.2015 out going calls to the noumber [protected]
                    please send me the outgoing calls to the number [protected]
                    dear sir plz i want to this number [protected] incoming calls and out going calls time name plz send me deatils


                    email: [protected]@gmail.com
                    Dear Sir

                    my bsnl sim miss place on 27.3.2016 so please i want 28.3.2016 to 25.4.2016 incoming calls & out going calls details miss place sim no - [protected]

                    subbaiah.K
                    Deogiri(P)
                    sandur(t.q)
                    Bellary(Disit)
                    Karnataka
                    Dear Sir

                    my bsnl sim miss place on 27.3.2016 so please i want 28.3.2016 to 25.4.2016 incoming calls & out going calls details miss place sim no - [protected]

                    Mail id --- subbu.[protected]@gmail.com

                    subbaiah.K
                    Deogiri(P)
                    sandur(t.q)
                    Bellary(Disit)
                    Karnataka
                    Sir, Please send me the call details of all incoming outgoing calls for my BSNL postpaid mobile connection No: [protected], from 5/08/ 2016 to 5/ 11/ 2016 . Please do the needful. i will be greatful if you could send me the details today itself. thank you

                    [protected]@gmail.come
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                      D
                      Dipak Kumar Naha
                      from Pune, Maharashtra
                      May 18, 2009
                      Resolved
                      Report
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                      Resolved

                      Dear Sir

                      I am customer of your BSNL Broadband service, and having an unlimited broadband connection,
                      3 days back my dsl modem was restored as factory default settings, so i have lost my previous username along with its password also. now I am unable to find those things. so please give me my user name along with passwod that I can reuse the service accordingly.

                      Ph No : 24619975
                      Name : Dipak Kumar Naha
                      17E Dover tares. kolkata 19
                      mobile : [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I have lost the username and password for checking the billing of my bsnl broadband connection. Please help me retrieve the details.
                      i have lost my user anme and pasword of my bsnl broadband connection .pls help me retrieve the details.
                      I have lost the password for checking the billing of my bsnl broadband connection. Please help me retrieve the details.
                      Dear Sir

                      I am customer of your BSNL Broadband service, and having a limited broadband connection,
                      3 days back my dsl modem was restored as factory default settings, so i have lost my previous username along with its password also. now I am unable to find those things. so please give me my user name along with passwod that I can reuse the service accordingly.

                      Ph No : 2242804
                      Name : Guriqbal Singh
                      1158 sant nagar
                      Ladowali Road
                      Jalandhar
                      mobile : [protected]
                      i lost my username and password to check the usage .can anyone suggest me, what can i do ????????? please please . please . if you want to help me . mail to [protected]@ymail.com
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                        S
                        Sandeep Kumar Srivastav
                        from Chandigarh, Chandigarh
                        May 18, 2009
                        Resolved
                        Report
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                        Resolved

                        Sir,
                        I am sandeep Kumar Srivastav address- Vill-Koili Purwa, Post- Mustafabad, dist-Bahraich. sir i rechareg my BSNL Prepaid cell fone no is [protected] I recharge my number amount of 195 and i got Rs 10.99 talk time. and one month (30 day) validity of GPRS use. I recharge my account on 09 may 2009, time 9:13 am, Reference No is[protected]. transfer mobile no which recharge my account is [protected] then i use GPRS free after 5 days date 13 may 09, my gprs service is deactivate from the service provider. When I call call center then inform me that your account is not recharge. your last recharge date is 29 april this information is provided by the Customer Care dated on 15 may 09, Time 10:15am provider name amit kumar. after that I try to inform him my problem but service provider company take no intrest my case. Plese tell me What I can do.
                        --
                        Sandeep Kumar Srivastava
                        Vill- Koilipurwa
                        Post-Mustafabad
                        Dist-Bahraich
                        Uttar Pradesh
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Sir,
                        I am sandeep Kumar Srivastav address- Vill-Koili Purwa, Post- Mustafabad, dist-Bahraich. sir i rechareg my BSNL Prepaid cell fone no is [protected] I recharge my number amount of 195 and i got Rs 10.99 talk time. and one month (30 day) validity of GPRS use. I recharge my account on 09 may 2009, time 9:13 am, Reference No is[protected]. transfer mobile no which recharge my account is [protected] then i use GPRS free after 5 days date 13 may 09, my gprs service is deactivate from the service provider. When I call call center then inform me that your account is not recharge. your last recharge date is 29 april this information is provided by the Customer Care dated on 15 may 09, Time 10:15am provider name amit kumar. after that I try to inform him my problem but service provider company take no intrest my case. Plese tell me What I can do.
                        --
                        Sandeep Kumar Srivastava
                        Vill- Koilipurwa
                        Post-Mustafabad
                        Dist-Bahraich
                        Uttar Pradesh
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                          V
                          vijaibhaskar
                          from Bengaluru, Karnataka
                          May 18, 2009
                          Report
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                          [protected]@bsnl.co.in,
                          [protected]@bsnl.co.in
                          BSNL-BANGALORE

                          Dear Sir,

                          phone: 23655023

                          This phone has not worked since installtion .After several feedbacks i
                          receive a letter cancelling the connection and waiver of all charges
                          till date.

                          CRO{NE}/RRB BB/23655023/AUG-08/150DT @BGTHE 30-09-08

                          Now you have not disconnected the phone but are still sending the bills.

                          When i checked over telephone they said they have eaen away my deposit and i can
                          Dear Mr. Rao,

                          BSNL has been my tormentor since when I took the landline and subsequently dial-up Internet and broadband. They have thousand ways of hoodwinking the customers. Let me tell you just a few:

                          1. EARLY 2000: I was asked to guarantee deposit after they cut my connection by saying they did not receive my payment, though that was duly placed through post office. Then I had to cough up !500 as security deposit at Ranikuthi Exchange, Kolkata and I was told that the sum will be adjusted with bill after one year. That never took place as yet. Mind you, Before that they took the then statutory deposit of 3000 before sanctioning the phone. I tried to contact with senior personnel and each time they were either "unavailable" or "busy in meeting".

                          2. MID 2000: There was huge billing on the dial-up, to the tune of[protected] and I could not ever convince them that I did not use that much of Internet.

                          3. LATE 2000 (Ongoing) I changed my residence in between and thought to go through the customary process of "shifting" system of BSNL. Not only that took long time to materialize, but made me weary of running to their zonal head office time and again. And there is no end to the harassment: I'm still receiving "monthly billing" Mail for both the old number (that shows 0 amount by God's grace) and the new number. In between there are occasions when I had to provide "complementary sum" to the BSNL personnel who would come to repair my connection after repeated calls.

                          4. LATE 2000 (continued): A staff of BSNL appeared one day and offered me a "manikjod" sim card and said it's absolutely free. Eventually I lost that sim and even informed the local office, but they said they cannot help if I cannot provide the number! It's from the next month they started billing me Rs 40. And there's more! Even after I paid that sum for the last month at their authorized kiosk, the next bill on that "promised free sim: carried forward that amount to the new month's amount.

                          5. AND THE LATEST (JUNE 2009): Few minutes back I received a mailed bill for this month, a bundled one with Internet billing. To my amazement I found the broadband bill amounted to 1054, while my usage exceeded just 674 MB (that too according to their portal). I use a 2.5 GB Home 500 plan.

                          AND THERE WAS MORE: I checked my phone calls of the month of may from their "view bills online" section. I found the number o[censored]nits actually called is less than what their fortnightly meter billed for the month. It's in the tune of 50-55 units. Then I checked the bills of the previous months and found the same thing in them.

                          It's for our tight schedule and lackadaisical attitude they carry on with their mission to siphon thousand customers. I'm carefully preparing the dossier of their misdeeds through decades and I wish someday I'd pray for justice from the competent authorities, thus letting them playing in for some more time.
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                            S
                            Sanket Bandyopadhyay
                            May 18, 2009
                            Resolved
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                            Resolved

                            Sir/Madam,
                            I am suffereing BSNL's poor service since few years now.

                            (1)At the moment, my phone is dead for over 15 days and inspite of logging in a complaint, no one cares to repair the same.I have been given numerous numbers by numerous BSNL employees and no one comes to repair, inspite of requesting humbly.
                            (2)The drop wire to my phone has been cut at places due to the poor quality.I have done repair jobs for over a dozen times because the line-man never turns up.No one is willing to replace the drop wire at BSNL.
                            (3) I am residing on Varthur road close to Kundalahalli junction in Bangalore.My phone goes dead moment the rains come and is live again when the skies are clear.I am not sure what kind of service is this.

                            I feel I am up against a wall called BSNL.Fortunately I have another line from Airtel which always works and my communication is on.

                            Regards,
                            SANKET.
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            BSNL — wire are cut

                            dear Sir, i am a bsnl broadband user. the wires of bsnl line are cut near Bharam Toli Bariatu, Ranchi. near Don Bosco. it is almost a month the line has not been restored. despite complaint at the Bariatu office (near Rims) no action has been taken. it has put many bsnl customers into inconviniences. plz pass this complaint to the office. thanks

                            Ashok K.
                            Bariatu
                            BSNL wires cut
                            dear Sir, i am a bsnl broadband user. the wires of bsnl line are cut near hinoo, darzee mohalla, doranda, Ranchi. it is almost 3 month the line has not been restored. despite complaint at the office no action has been taken. plz pass this complaint to the office. thanks
                            Mohib-uz-Zaman
                            Darzee Mohalla,
                            Doranda,
                            Ranchi
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                              Rahul
                              from Bengaluru, Karnataka
                              May 17, 2009
                              Resolved
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                              Resolved

                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              please send my portal id & password
                              please send my password detail
                              Hi,
                              give the me link for daily Ussage, so that i can know how MB has been upload or download
                              sir i forgot my portal password so pls send me a password to the given e-mail id
                              plz send me, ma portal id n password, as i forgot it ... request
                              sir, I forgot my PORTAL password...
                              and my Id is val[protected]...
                              plz send me my portal login details...
                              Sir/madam,
                              I have fogotten my portal ID and password.SO kindly provide me with the requested details on my email ID.
                              my phone number[protected]shamshabad)

                              Thanks
                              bsnl portal id & password
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address [protected]@yahoo.com
                              please send my portal id & password
                              Sir/madam,
                              I have fogotten my portal ID and password.So kindly provide me with the requested details on my email ID.
                              Hi Sir,

                              I have forgot my password to access the dataone mails and to check my internet usage,

                              USERNAME : mani_shipnet
                              PASSWORD : ????

                              can you please send to my e-mail id ???

                              Mail id - [protected]@yahoo.co.in

                              Thanks in advance.
                              sir, i have changed the portal id after that i cannot check the broadband usage.so how can i get the portal id?
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
                              sir i have lost my portal id and password please send me it via my mail address kabira.[protected]@gmail.com
                              Sir/ Madam i forgot my portal id and password... Please kindly send the id and password...
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address...[protected]@rediffmail.com
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address...[protected]@rediffmail.com
                              my phone number [protected](kuppuswami)
                              Sir,
                              I have taken the broadband internet connection. Sir could kindly email me the portal id and password. I m frm Goa and my landline No. is [protected]. Pls email me the details on [protected]@yahoo.co.in
                              sir i forgotten my portal password.so pls send the portal password to given e-mail address...
                              sir i forget my portal password so pls send my portal password to given e-mail address.
                              my phone no is[protected]
                              Sir/ Madam i forgot my portal id and password... Please kindly send the id and password...

                              user name-lr88mpald
                              ph.-no [protected]

                              .
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
                              Dear Sir/Madam

                              Kindly send the portal iD and password for the no.[protected] to my email id [protected]@gmail.com
                              The connection is in the name of shivaray shenoy
                              sir I forget my portel id . My phone no is [protected]. please send portel id through e- mail
                              sir, I got a new broadband connectrion from Ist of august, since i am requesting to send portal id for my conecction, but i not getting proper response from your customer care centre, hence make arrangements to send the portal id to find my usage of broadband. Thanking you and awaiting for your reply. my landline no.24387748, please send portal id and password to my email add.
                              Dear sir/Mam

                              I have not received my user id plz send it
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password. PLEASE!
                              plz reply me as soon as possible. BSNL broadband of[protected]
                              Sis please send me the portal id & password
                              sir please send me my portal id and password
                              sir please provide me my portal id . my phone no is [protected]. my username is goyalanil... please help me out as soon as posible
                              i'm a new user plz send me my portal id. . .my bsnl no. is [protected]. . .and what is my mail id. . .
                              i have forgot my portal id and password...my mobile no is [protected] and landline no is[protected]...please help me as soon as posible...
                              Hi SIr / Madam,

                              My email id is [protected]@bsnl.in . I am putting my password but it is not matched. Please send my password in my mobile no. [protected] through SMS.

                              Regards.
                              Sir,
                              I have taken the broadband internet connection. Sir could kindly email me the portal id and password. I m frm Jamshedpur, Jharkhand and my landline No. is [protected]. Pls email me the details on
                              [protected]@rediffmail.com
                              your bbservice.bsnl.in is not working.
                              check it out. This is final request kindly treat is urgent otherwise be ready for legal consequences.
                              Thanking You
                              Sir/madam, I have forgot my BSNL Broadband Portal Id and Password, It would be very kind of you if you send them to my email address. My phone number is [protected]. and user name-sagar_jlp
                              sir my landline no is[protected] i forgot my portal id plz send me my portal id.
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
                              sir/madam
                              i forgot my portal id
                              can u just mail my portal id to the email id
                              my phone number is[protected]
                              sir,
                              I forgot my portal id & password, plz send me correct PORTAL ID & PASSWORD
                              sir, i forget my bsnl portal ID & PASSWORD so please send the portal id & password to the given email address
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
                              please send my portal id & password
                              sir,
                              could you please send me my portal id and password to my email..my landline no is[protected]
                              sir,
                              i forgotten my portal password and username .so pls send the portal password to given e-mail address...
                              sir,
                              i have bsnl broadband with plan home combo 500c i have my portal id but forgot my password, pls help me out & my portal id is cha[protected]. hope u'll mail me
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address [protected]@yahoo.com
                              sir i forgot my portal id plz send me my portal id to the given email address
                              my username is rao452
                              telephone number[protected]
                              sir, i have a broadband connection. i will not cheak my broadband usage because i forget my portal id & password.pls tell me sollution & renew a portal id & password
                              Hi,
                              give the me link for daily Usage, so that i can know how MB has been upload or download
                              Sir, i forgot my portal id password...my id is sai[protected]...how can i get my password??
                              i do not know my portal id, please send me the portal id on above email address or on mobile no:[protected]
                              i want to check my account usage..
                              can u mail me my user id and password??
                              sir can u please send my portal id and password to my email adress
                              sir/madam i have lost my BB PORTAL ID. I request you to please send it to me.
                              e-mail - manojkumar.[protected]@gmail.com
                              phone no.[protected]
                              i changed my username and password of my portal... Now i forget it... is there any way to get it back...if so plz mail me sir...to [protected]@yahoo.co.in
                              I've forgotten my portal id and password.Please send me the details to this e-mail address.
                              I am changing my bsnl portal id & password. but still not working new id & old id. please send any help
                              My bsnl broadband user id id[protected] not working pl take need action
                              to know my downloading account at the date of request
                              Sir/madam,
                              I have fogotten my portal ID and password.
                              SO kindly provide me with the requested details on my email ID FIROZKHAN.[protected]@gmail.com
                              my phone number[protected]

                              BSNL Broadband — password not received

                              dear sir,
                              i am using broadbrand service of 250/month scheme.i started to use it from last month, but till now i had'nt recieved password and user name for cheking my usage and amount.so please inform me what i want to do to get my password.

                              thanking you.
                              Sir, I have taken the broadband internet connection. Sir could kindly email me the portal id and password. I am from coimbatore and my landline No. is[protected]. Pls email me the details on [protected]@yahoo.in
                              please send my bsnl portal id & password to following email_address:
                              [protected]@yahoo.com
                              Sir, please send my BSNL portal id & password to the following email_address:
                              My landline number is[protected]
                              Krishna Majumder
                              70/N, Vivekananda Road, Baishali, Sheoraphuly, Hooghly
                              West Bengal
                              PIN-712223

                              My email address: [protected]@yahoo.com
                              sir i'm using broad band service. But i don't know the portal id details, please send me the datails.
                              thanq sir.

                              to [protected]@gmail.com or[protected].
                              sir i forgot my portal id plz send me my portal id to the given email address
                              my username is [protected]@bsnl.in
                              tephone number[protected]
                              i have my portal i.d. no. but i forget my password. please send it to me
                              Hi Sir,
                              I have taken the bsnl broadband internet connection. kindly email me the PORTAL ID and PASSWORD .
                              I am from madurai and my landline No. is[protected] . Please email me the details on
                              indirabecs @yahoo .com .
                              Sir,
                              i can not see my brodband usage pls send my portal id & password to given email
                              sir,
                              i have taken brodband internet connection.sir could kindly email me the portal id and password my
                              landline no. is[protected] & cell no. is [protected] .pls send me.
                              From which website I can see my internet usege.
                              Please send me my portal id and password. i forgot the details.
                              i forgot my portal id and password my phone number is[protected]. please help me
                              Sir can you kindly send me my Portal id and password my phone number is
                              [protected] [protected]@yahoo.co.in
                              Thanks in advance...
                              Sir,
                              I forgot My Portal Id and Password, My Telephone No is[protected]
                              Please email me [protected]@yahoo.co.in, [protected]@gmail.com



                              Regards
                              harikrishnan.R
                              Sir, I have forgotten my portal ID. Please send.
                              please send me my portal id and pass word to this mail number my ph no is[protected]
                              sir plz send me my portal id and password to this mail address...my phone no is[protected] and [protected]@yahoo.co.in
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
                              please send my portal id & password
                              Sir,
                              I have taken the broadband internet connection. Sir could kindly email me the portal id and password. I am from Tirupati and my landline No. is[protected]. Pls email me the details on [protected]@yahoo.com
                              pls send my portal id on my e-mail address
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address.

                              my phone. 227930.
                              I forget my portel id & passward. so pls send the portel id & password to given e-mail id. my ph no. is[protected]
                              My e-mail id- [protected]@gmail.com
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address
                              please send my portal id & password
                              PH NO:[protected] KERALA
                              I have taken the broadband internet connection. Sir could kindly email me the portal id and password. I m frm Nanded (mh)and my landline No. is [protected]. Pls email me the details on [protected]@gmail.com
                              Plese portal Id And Password

                              My phone Number is[protected]
                              sir i forgotten my id no. and password no. pls send the same to my e-mail address i.e vermaline.[protected]@rediffmail.com
                              plz send my portal id and password to see uses
                              my phone no is [protected]
                              sir i forget my bsnl portel ID & PASSWORD so please send the portal id & password to the given email address..
                              Hello Sir/Madam,
                              I forget my bsnl portal ID & PASSWORD so please send the portal id & password to the given email address
                              Dear Sir,

                              I forgot portal id password, please send my password to the following mail id

                              [protected]@yahoo.co.in

                              My portal id is ele[protected]


                              Thanks
                              Dear Sir,

                              I forgot portal id password, please send my password to the following mail id

                              [protected]@yahoo.co.in

                              My portal id is ele[protected]
                              telephone no is[protected]

                              Thanks
                              Dear Sir,

                              I have forgotten my user ID and passward which was allotted to me at the time of giving boardband connection.

                              I request you to please mail the same to the email ID mentioned above.

                              My particulars are:

                              Name : Parvathi BS
                              Telephone No.[protected]
                              address: # 480, 10th 'G' Main,
                              6th Block, Rajajinagar,
                              Bangalore 560 010

                              Thanking you,

                              Parvathi BS
                              i forgot my portal and password...please send the portal id an d password to my email id...
                              thanks..
                              Dear sir
                              i forgotten my portal id &password.
                              please send my portal id &password
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                                D
                                DR.ARUP KUMAR BANERJEE
                                from Tiruchchendur, Tamil Nadu
                                May 17, 2009
                                Resolved
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                                Resolved

                                Arbitrary/false telephone billing

                                To, Date: 07.05.2009.
                                The Chief General Manager,
                                B.S.N.L.Calcutta Telephones, Calcutta.
                                B.B.D.Bag, Kolkata-700001.

                                D/Sir, Re: Attention Mr. Chief G.M
                                --and--
                                Sub; False Billing for Tel. No.[protected].
                                In the event of refusal of my SPEED POSt with A/D letter by your office I am resending the same to you with all attachment/communications & ask for your immediate reply stating about...
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                                R
                                Ramakishore B
                                from Hyderabad, Telangana
                                May 17, 2009
                                Resolved
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                                Resolved

                                My number is[protected] and I am not receiving my monthly bills since February. I am managing to pay thru Eseva but I need the bills hard copy to know the details of my usage of telephone calls local and STD and also broadband seperately. I request the authorities to send me atleast this month bill immediately to my address.

                                Regards

                                Ramakishore B
                                F-402, 4th floor
                                Venkatasai Enclave, Vijaipuri colony
                                Uppal
                                Hyderabad - 500039
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                this is Mir Inayath Hussain my no. si[protected] i had got connection 2 months ago but still i did not recived my bill, i just get dummy bill from the Charminar Exchange and pay, i need the hard copy of the bill at my home to pay the chargable amount at the correct time.
                                sir,
                                My BSNL landline telephone 27207462 is out of order for two months and disconnected still am getting bill without usage. i would like to whom to contact.
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                                  J
                                  Joy T J
                                  from Kizhake Chalakudi, Kerala
                                  May 17, 2009
                                  Resolved
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                                  Resolved

                                  Dear Sir,

                                  I have a BSNL pre-paid mobile connection under the scheme 'Excel Saral Anant'. My mobile number is [protected]. Recently, I received a message from[protected] stating ' Thanks for downloading this java game. You have been charged Rs. 100 @ 17:05 on 10/05/09'. I have not downloaded any java game from any source. But, to my surprise, I observed that my account has been deducted by Rs. 100/-. Since the deduction was unauthorised, I sent a SMS message to the number[protected] stating that I had not downloaded any game and hence to refund the amount for which, I did not receive any reply till date. To my surprise, I received another message from[protected] stating ' Thanks for downloading this video. You have been charged Rs. 30 @ 16.59 on 14/05/09'. Again, I received another message from[protected] stating ' Thanks for downloading this javagame. You have been charged Rs. 100 @ 7:46 on 16/05/09' In short, my account has been deducted by Rs. 230/- unauthorisedly during the month of May 09. I am experiencing such an incident for the first time. I am writing this message to enlighten all the mobile subscribers of BSNL! I would also seek your help to get refund of the amount looted from my account.


                                  T J Joy.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  my mobile no-[protected].complain for gprs activeation.
                                  This is my Fourteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030
                                  Thanking you

                                  Nema Ram Bamniya
                                  Ward No.-20,
                                  Meghwal Mohalla, Jaisalmer, Rajasthan
                                  Pin-345001
                                  Mob. No.[protected]

                                  Today, I again send message about my problem, but the problem is still under process.
                                  This is my Fourteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030
                                  Thanking you

                                  Nema Ram Bamniya
                                  Ward No.-20,
                                  Meghwal Mohalla, Jaisalmer, Rajasthan
                                  Pin-345001
                                  Mob. No.[protected]

                                  Today, I again send message about my problem, but the problem is still under process.
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                                    K
                                    kiran
                                    from Hazaribagh, Jharkhand
                                    May 16, 2009
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                                    Dear Sir,

                                    My Landline number is[protected], when i was checking my data account yesterday (15-May-09) it shown 1.281 GB, however when i checked today (16-may-09) it showing 1.780 GB, since no in my home was not there today. i surprisesd to see this. kindly check out where gone wrong. let us know the exact data we used.

                                    Regards,


                                    G.P.Kiran
                                    wen i always chech ma usage is just showing so much high

                                    i never use ma net not for a long time den howzzzz it possible yar
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