[Resolved] BSNL — Telephone is not working!

[Resolved] BSNL — Telephone is not working!

R Rajneesh Madhok from Pune, Maharashtra Dec 24, 2007

Ph:[protected]O), 268210 (R) Mobile :[protected], E-mail: [protected]@vsnl.net Tele-fax:[protected] RAJNEESH MADHOK REGISTERD MEMBER, CORE (CONSUMER ON-LINE RESOURCE & EMPOWERMENT CENTRE) (GOVT. OF INDIA) B-XXX/63, NEHRU NAGAR, ST. NO. 2, PHAGWARA RM/12/1/442 Date: Dec 25, 2007 To The Sub Divisional Engineer, Bharat Sanchar Nigam Limited, Phagwara SUB: REPLACEMENT OF DEFECTIVE TELEPHONE SETS WITH BRAND NEW I.D. DISPLAYING TELEPHONE SETS; SETS PROVIDED ABOUT 20 YEARS BACK AND NEVER REPLACED AT MY PHONE NO. 262569 (O) & 268210 (R) Respected Sir, It has been about 20 years since I got BSNL Landline connections. In the last 20 years my telephone sets have never been change. These sets have not having redialing facility even. 1. Now the sets have got so many problems. Its dialing plate has become defective. We have to press again and again to dial. There is the problem of voice clarity in the sets as well. 2. One can not connect to any number. We have to dial about 20-25 times to connect. There is no redialing facility in the Telephone sets. 3. As I have not been provided the sets from the last 20 years, so now it is my privelage to get the new I.D. Displaying Telephone set. 4. As my telephone sets are not working why the department is not changing my telephone sets. 5. Why the officials don’t comply with my requests. 6. When the customer is paying bill regularly why BSNL authorities not providing him Brand new telephone sets. 7. Why should I pay for the service or bill when I have not been able to dial from the phone sets. 8. What is my fault and why I am being penalized for paying bills regularly whereas the defective instruments have been provided to me and department is not changing the sets provided about 20 years back. 9. Is there any one responsible authority/ employee work with BSNL who can listen to my pleadings or I shall have to file the suit with BSNL to get justice. Thanking you, Yours truly, (Rajneesh Madhok) 1. Madhok Hardware & Paint Store, Railway Road, Phagwara – 144401-(Pb) Phone:[protected]O) 2. Residence: Nehru Nagar Street No. 2, Railway Road, Phagwara-144401 (Pb) Phone:[protected]R) Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

uma sharma

from Panchgani, Maharashtra

Sep 25, 2009

telephone is not working
phone number [protected]

krishan gopal

from New Delhi, Delhi

Aug 18, 2010

BSNL — Telephone Set problem

We have a bsnl landline telephone. In this telephone set the function of light do not work properly which cause a lot of problem while dailing the number and do other operations. We can submit our complete in bsnl office in many times.
No one come to check it. I want that my landline telephone is replace or repair as soon as possible.
My phone no: [protected]

jancyjanz

from Sironj, Madhya Pradesh

Aug 18, 2010

sir,

i am jancy from pathanamthitta, kerala have a very sad complaint about "BROADBAND" connection. my internet was disconnect from more than one month.

I tried a lot to get it back but thease bsnl broadband staffs are very very and very irresponssible, and they are not time pick the phone too, and i am paying the full 500 all months for the net. if by mistake they pick the phone suddenly they give other number and ask me to call thair.

Mr. Thomas
Mr, john p daniel
Mr renjith(1)
M renjith (2)
too many staffs and nobody come to repair my internet. i dont why this bsnl staffs are getting salary.

can u please help me any way please ...

mail [protected]@yahoo.com
mobile [protected]