[Resolved]  BSNL — Waiting for Reconnection for almost 10 months

From: VISHESH NIGAM
( BSNL Consumer # 47618090; Telephone #[protected]
#116, RK Layout-II Stage, 3rd Main, 4th Cross, Padmanabhan Nagar, Bangalore-04
eMail: [protected]@yahoo.com
Mb: 91-[protected]

Complaint against:
Area Manager ( South) BGTD-BSNL Bangalore-4

Subject:
1. Request for Phone connection Re-activation (Pending for 10 months)
2. Receiving bills without activation of the connection
3. No action on verbal and written complaints given to Area Manager.

Dear Sir/Madam,

My case detail is as follow:

Mar-06: I requested for New BSNL Connection with initial deposit of Rs.500/-; which got connected in a month time... (Tel#[protected]; Consumer #[protected]

May-06: Phone got disconnected because of non-payment of Dues (Phone usage was 0 calls till this period… but I understand it was my fault)

Jun-07: I paid Rs. 1045/- as outstanding amount (Receipt #BN 0095860) + Rs. 745 as security deposit for reconnection (Receipt # BN 0094484).
Paid in office by Cash:
Account Officer-TR
Office of AM South, No. 123 Prasanna Complex, DVG Road, Bangalore-04

Aug/Sep/Oct….Dec-07: Constantly following with Padmanabhanagar Customer care for connection and they told me some technical issues they are working on… and then one fine day they told me that my old number is given to some one else… so they are going to assign me new number.

Jan-08: I finally given my written complaint to
Area Manager (South), BGTD - BSNL
Office of AM South, No. 123 Prasanna Complex, DVG Road, Bangalore-04

Status as of Today (Mar-08):
-No connection but new number assigned:[protected]
-Constant Bill since Sep-07 of total outstanding of +Rs.1200/-
-No action from BSNL on my complaints.

I requested this connection primarily for BSNL broadband which is possible on after having the connection… but this service and pain by typical government officers needs to address now.

Looking forward for your positive response

Thanks and Regards
Vishesh Nigam