[Resolved]  BSNL — disconnection requested due to unsatisfactory service

Dear sir/madam, Regarding refund for oyt connection no[protected] . I have sumitted all the documents at phagwara on dated 28/04/2008, clear all the dues bills, and return back telephone set, since so far i have not receved reund check, Despite reminding they give me detail of letter sent to jalandhar office, letter reference is 4294 on dated 11/06/2008,
PL HELP FOR SEND MY REUND CHECK AS SOON AS POSSIBLE, Hopping for early action and request for your intervention is requested pl
Thanks with regrad
Lakhbir singh
B-15 thapar colony phagwara 144401

to GM
BSNL JALANDHAR

sir,
their is no broad band connection in my town ALAWALPUR (JALANDHAR) having its own 1 lac line telefone exchange.no interest is shown for broad band here on the contraray it has been provided in the nearby village DHOGRI its very pathetic
people of ALAWALPUR are willing for this service from last few years we are ready for connections and even our exchange has facility for it but only equipment is lacking from your side even optical fibre wiring is their
sir, we need this service desperately and this is the voice of many peole of alawalpur which iam forwarding u also include me.
we neeed sincere effort from ur side

Thanking you .

your's sincerely,
Barinder singh
alawalpur, jalandhar

i have 500c broadband plan with unlimited downloading in night from[protected] hrs. but when i downloaded data between[protected] hrs, i was charged. so it increases my bill to 1700. what will i do??
please Reply...

I am using iptv for the last more than one year. My LL is 2421100 and CAF No pj 00011543.I am facing lot of problems such as 1) signal missing 2) interruptions during viewing. 3) high time delays while changing programmes. Matter have been reported No of times to Sant Info….Jalandhar and concerned bsnl officials upto DE level but all in vain. Sant Info….Jalandhar says a)SNR is low on receive b)the bsnl and service cable ( drop wire) should directly connect to modem without joint, c)your Broadband is JLD instead perhaps JLM.They could not supply the min SNR level.Generly SNR remains 6 and above .Bsnl officers assured to do the needful but failed. Broadband and LL is working satisfactorily.
Further the 'Remote' supplied at the time of installation of set of box is quite old, full of dust and scratches;& nobody has demonstrated the working of new modem as for as WI-Fi connectivity is concerned despite my request.
Kindly intervene to set right my problems or let the iptv connection be disconnected & security etc is refunded. THANX

CORRECTION TO MY VERY RECENT COMPLAINT--- 'YEAR' MAY BE READ AS 'MONTH'

To
The General Manager BSNL, Jalandhar
am using iptv for the last more than one month. My LL is 2421100 and CAF No pj 00011543.I am facing lot of problems such as 1) signal missing 2) interruptions during viewing. 3) high time delays while changing programmes. Matter have been reported No of times to 'Sant Info….Jalandhar' and concerned bsnl officials upto DE level but all in vain. Sant Info….Jalandhar says a) SNR is low on receive side b) the bsnl and service cable ( drop wire etc) should connect to modem directly without joints, c) Broadband is JLD instead of perhaps JLM.They could not supply the min SNR level.Generly SNR remains 6 and above .Bsnl officers & Sant Info….Jalandhar, officials assured to do the needful but failed. Broadband and LL is working satisfactorily.
Further the 'Remote' supplied at the time of installation of set of box is quite old, full of dust and scratches;& nobody has demonstrated the working of new modem as for as WI-Fi connectivity is concerned despite my requests.
Kindly intervene to set right my problems or let the iptv connection be disconnected & security etc is refunded. THANX

My experience with BSNL
It was great agony for me that i decided to apply for BSNL(BroadBand) for cyber cafe purpose. becoz I was greatly influenced by bsnl's campaign launched for the promotion of the Broad Band Connection. in which "Deepika Padukon" allegdly misleading the nation by saying "INDIA BOL RAHA HAI" (Something Like That). After disconecting my PCO Connection (BSNL Phagwara) which was being run by me for more then last 15 yrs. Ironically when I have inquired about the connection of broadband and Modem (without which internet connection can not be run). In the ordinary course of business, BSNL department is liable to issue Modem and installed the same for internet user.
Initially When I enquired to the department about this connection the department has told me that we are not able to provide Modem to you and you will have to purchase Modem from Market and this will be installed easily by the concerned person from whom you will purchase from the market. major problem was started when I inquired about the Modem from the market then the shopkeeper told me that we are only selling Modem but we cannot install the Modem by coming at your home and they also informed me that this work will be done by the concerned department. so i decided that "Dil BSNL se bhar chuka apna, hum bhale aur ghar bhala apna" It can hardly believe that a department like BSNL which is reputed for its efficiency can show such carelessness...???

it is shameful for bsnl service

Now its 2017, there no improvement. Situation still same.