Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir,
I am P. Nagesh Shettigar, using bsnl prepaid mobile since about 10 years. I am using mobile No.[protected]. My complaint: I am getting regularly service sms in my mobile without my consent, some of the numbers are deducting amounts from my prepaid balance. Those are[protected]JOKES duducting Rs.30/-,[protected]HMSHAKAL Rs.10/-, 59595015 LOVE TIPS deducting rs.15/-, 54000010 HAMSHAKAL RS.10/- THRICE IN A MONTH, 56505 - PHONE BACKUP deducting rs.30/-. Total around Rs.100/- is deducted from my balance monthly without my consent. I have already complained so many times to your customer service centre, bangalore, no use. As per their advice, I have sent sms DND ON 18.05.2011 AND ON 22.06.2011, but no response. I am getting daily service sms regularly and amount is deducted monthly. Sometimes twice monthly. On 30.06.2011, your customer care has registered the complaint under No.F30KA188147 and they said within 24 hours all unnecessary service sms will be stopped. But unnecessary sms are not stopped till now. I would request you to kindly look into the matter and my request is ceded immediately.

With regards,
P. NAGESH SHETTIGAR,
BANGALORE.
04.07.2011 04.35pm

BSNL Broadband — very less speed

I am having the BSNL Brodband since 1 month.They sayt that it's speed will be 256mb but its less than 80 mb.How can get the proper speed and when...?
Please try to do something for me and other users.

dear ranjit, the maximum speed in india is 8 mdps so as u mentioned tha the speed offered was 256mb is wrong. secondly for a connection when issued, read carefully it says speeds upto and not that whats printed thats the speed. so for a connection of 256kbps i[censored]r getting 80kbps thats a good speed

bsnl broadband plan 500 — extremely poor services

dear sir,
it doesnt starts in one go ...u have to wait nearly 30 mins to get the proper connection ...no speed ...worse than ...dial up connection ...i mean it...my ph no. is[protected].plz do something to solve this or else we have to go to media n consumer court ...
thanx

BSNL Broadband Home 250 PLan — Connectivity problem

I have BSNL Broad band connectiopn for the past 8 months . I dont get an uninterrupted connection it gets disconnected in between a lot of times & also when there is an incoming call, ADSL signal light on my router keeps flashing. I had given a lot of verbal complaints to to BSNL Vasai(w) office since I reside in Vasai (W), Thane Dist. I contacted "1500" Broadband Complaint No. they have asked me to get the line checked as there is problem in my telephone line. But no action has been taken. Also in my bill for last month I recieved an usage charge exceeding Rs.3000/-...!!!. As I am typing this email there is a connection available but it wont last long. Kindly help.

BSNL DataOne Broadband 500c Plan — net is not working

for the past 10 days, net is not working properly, and disconnecting regulary and making me angry, not having any customer support, iam complaining regulary they are not even bothering about it, this broadband connection sucks, its the worst service i had ever faced

bsnl/broadband home250 — very less speed

i am using this service from last 8 months, but now we have certain changes in the wiring, maybe due to that the problem of less speed have occured moreover the net dissconects whenever the phone is used, please see in the matter, my contact no. is [protected]

Bsnl broadband 750UL Plus Bill problem — Bsnl broadband 750 UL Plus Bill problem

Bsnl broadband 750UL Plus Bill problem

I received my BSNL Bill for the month August 2008 for Internet Broadband :
At the left side of the bill there is :
Debits :
BBRNT...750 (that's normal )
SL-DN...48 (that is not normal...??!)
Total DEBITS... 798
SERVICE TAX 96
Educatation cess...3 (??)
Amount payable on or before pay by Date 897.00
Delayed payment 20 surcharge.

Their billing is not clear. I red in the newspapaer an bsnl ingenior was killed near bangalore...why... because of all these wrongdoings... He is dead now...but he doesnt understand why... we all pray for him...god bless him...Indian way of life.

Bsnl Broadband Connection — less speed for broadband

Iam connected to bsnl broad band connection just one week before.but the speed of brousing was very less until ever I worked .So please take the required step to recover the speed.[protected]
Phone number:[protected]
Address:No.12, 8th cross road,
Rajaji nagar, Lawspet,
Pondicherry-605008

I hve bsnl 750ul home plan . i am getting to much low speed even if 10 kbps some time. i never get more than 100 kbps i would request to please take further steps in order to solve the problem

iam using 750 unlimited my speed is reaching upto 20 kb but 500 plan is very faster.please improve it.or give some suggestion to increarse the speed

broadband internet — net speed very slow

my net speed is very slow. my Acc.N0.
14524486 please solve my problem.
my name narendra shrma.
my mob. [protected]
email. [protected]@rediffmail.com

broadband internet home plan — net speed very slow

sir/madem
i am narendra sharma .my net speed very very slow. please can you help me.my pc in no virus and no problem. please check net connection line. my acc.no. 14524486
mob.no. [protected]

Dear Sir
I transferred my BSNL Dataone 500 plan to 750 unlimited plan from today(March 1st 2009).
Now the connection speed is very slow. To open a page I have to wait. I am getting downloading speed of aroung 15 kbps. For the 500 plan the downloading speed was 150-200 kbps. I am thinking of shifting back to the 500 plan..
Thank you
kurian joseph

BSNL Broadband-Home plan — no proper services

I had complaint to the BSNL-Perundurai(Erode DT) on[protected] that my broadband connection is not working and they didn't clear my problem till today[protected]. this is the worst service that i had never seen...

I have a similar issue. The problem is because the phone is connected in parellel to your modem without the splitter. To fix the problem what you need to do is disconnect any phones on the line and then connect them to the splitter phone output.

Most BSNL guys are either lazy or don't know anything. But there are some who know stuff. For eg. the above soln was given by my lineman! The only reason BSNL is surviving is because of government's perferential treatment and their ago old network.

i have also shifted my plan to 750ul. but from today it is seeing that the downloading speed is 10 to 15 kpbs which is 70 to 80 kpbs in other plan. to open a page i too have to wait for a long.what to do now that i am confused and bothering about to pay such a big amount in bill.
please suggest
bijay Raj

Broadband Home UL 750 — Slow Speed

I ( from Perumbavoor, Kerala ) have upgraded my 250 home plan to Home UL 750 plan, wef. 04 April 2009, hoping to have a better speed than my previous plan, with unlimited data transfer. To my utter dismay I find it so slow that I can't even browse for my incoming mail.

My current bandwidth reading is: 13.90 kbps, which means I can download at 1.74 KB/sec, which is less than what I get through a ial-up connection.( as per BSNL, Calcutta Telephones Free Broadband Speed Checker.) Authorities may intervene and redress the problem immediately)

I too am experiencing the same problem after changing my plan to Home UL 750. Even not able to browse because of the slow speed. My current bandwidth reading is 10.90kbps, which means I can download at 1.36 KB/sec.( report from www.calcuttatelephones.com server. ). This is cheating by the BSNL and there is no wonder why customers terminate their connection with BSNL and go for other Service Providers who gives a better service

bsnl broadband 750 home plan — bsnl broadband 750 home plan

sir, Broadband connection has not getting connected/ No lik available since some days. we are not able to
access the internet. so pls restore the link as early as possible -
Zainul abdeen
Tele. no. [protected]

BSNL Broadband 750 UL PLUS — Not getting the Speed Specified

Hello Sir,

My name is Bharath Teja. I have taken a new BSNL Broadband 750UL PLUS connection for my home usage which is supposed to be of 256 kbps. For the first two weeks, it worked fine. But now at the end of the month, I am not getting the minimum broadband speed. I am getting only 40 to 100 kbps speed because of which I am unable to do my work. I request you please look into the issue. The telephone number with which I have taken the connection is [protected].

Thank you
Bharath

for last two days my internet speed was too slow. and know its speed become to 5kbp/s please check it out as early as possible. otherwise i will change my connection from mtnl to airtel.

its speed is too slow...bogus...i hate mtnl connection don't connect mtnl broadband internet service.

broadband internet — slow speed of internet

my internet downloading speed is zero. please check it out as early as possible.

Broadband Home 500 + Plan — Change of Plan not affected

My telephone no. is 23752299. I requested change of my broad band plan from Home 500 + to Home 500 on March 13, 2009. But the bill Dt. 08.05.2009, for the month of April'09, is showing the old plan only. I request you to immediately change the bill to Home 500 plan as per my request, and re - issue the bill accordingly.

Bsnl 750+ Broad Band plan — Service

Very worst service from BSNL
I have given complaint many times about 750 Broad band plan being slow
No response

BSNL Broadband — Very Very Slow band width

Mu telephone number is 26703203. My bb connection speed was very slow 15kbps-50kbps against the claim 256kbps to 2mbps. When I called 1500 call centre, they said that it could be problem of ols system. Initially i thought, the speed could be a problem of my old system. Hence, i had gone for new and latest system after spending Rd.23000/-. Even after changing over to new system, I found speed was very slow. I was very upset over it. I have been calling and complaining to Peravallore exchange SDE and other concerned bb technician and Line man. But no seems to be caring for it. Atleast, bb technician came to house and checked the wiring. Seems to be little better. However, I am not satisfied with the service. Why BSNL service is so bad? Why BSNL authorities are not taking any action on the erring person? Can any one act on this? Why consumer forum tke volutarily the cases against BSNL and act on it? Horrible experiences...

we have same problem connectivity & i have given verbal connection 3-4 time but there is no action taken, i have broadband connection past 3 months, so in this month 23rd i had closed my BSNL 250 plan,

I fully agree with Mr.Sundar complaint. We have been facing the same problem in and around Peravallore exchange. Many times, the wiring of telephone connection itself is horrible. Why all these fools are taking connection from BSNL when this is what they can offer the service. BSNL should be made private company immediately.
Balasubramanian Peravallore.

I have 750 UL home plan. I too have same problems. I think there is no one to solve our problems.

broadband 750/- — change of broadband package

This has ref to my application for upgrading of my present broadband package.[protected]

After my last bill, I called up the call centre and requested for a change in the package from Rs. 500/- to Rs. 750/- sround the 24/5/09 I recd a call and I was told to give the application to the mapusa customer centre which i did and expected that I would be on the Rs. 750/- package from 1/609, this was told to me by the call centre staff.
i have been using the internet from this morning and have been trying to check if my package has been changed. and after several calls i spoke to Mr. Hari Krishna who later informed me thru one Mr. Desai that my application and request was being forwarded to Bamgalore and the changes would be made today or tomorrow.

I feel the public is wrongly informed that, the changes will be made as per the billing cycle i.e.from the 1st of every month.

Unaware...that this is your strategy I will be charged for the hours that have been used by me thinking i am now on the 750 package..this is wrong information given to the users which is very wrong.

I request you to look into the matter and train your call centre staff to inform customers that until they are intimated the changes have not been made.

I would like to be kept posted of your decision in my case.

Regards,

Mrs.. E. Mathias

hi sir.
i have brought 750+ UL bsnl plan from june 2009 and i m getting avg of 20kbps downloading
which i think is very slow
so what to do??????
please help

I hve bsnl 750ul home plan . i am getting to much low speed even if 10 kbps some time. i never get more than 40 kbps i would request to please take further steps in order to solve the problem

Dear Sir
I transferred my BSNL Dataone Home 250 plan to Home UL 750 plus unlimited plan from three months,
Now the connection speed is very slow. To open a page I have to wait. I am getting downloading speed of aroung 15 kbps. For the Home 250 plan the downloading speed was 150-200 kbps. i am very depressed, which i think is very slow, ,
so what to do???

Thank you
Divakar kumar

Biscuits, tin food, cold drinks, chocolates, etc.. made in industries contain harmful chemicals which cause harm to the people and to children in the long run.
Visit these sites to understand which chemicals are harmful and please put a ban all products containing any of the semi-harmful chemicals.
http://www.avianweb.com/diseasescausedbytoxins.html
http://www.lifekind.com/catalog/chemical_glossary.php

http://www.senseaboutscience.org.uk/index.php/site/other/177
http://www.physorg.com/tags/harmful+chemicals/

http://refreshingstuff.com/?q=content/food-additives





HARMFUL INGREDIENTS IN COMMERCIAL PRODUCTS
HARMFUL INGREDIENTS IN COMMERCIAL PRODUCTS

This article is for your information and consideration.

Written by the manufacturer of our "Super Naturals".
Note: For another interesting and educational article about Shampoo Click Here.


Skin is an absorbent organ. What is put on it can be absorbed into the bloodstream. Examples of this are the smokers patch and topical vitamins and topical medications.

One can easily prove this by experiment at home. Take a good dosage of multiple vitamins. Notice that the urine is bright yellow a few hours later. Now wait a few days and without taking any other vitamin supplements, spray on a topical vitamin (Alcer makes one). Notice within a few hours that the urine is, again, bright yellow. The topical vitamin absorbs directly through the skin, into the bloodstream and through the system. The unused vitamins then exit the system the same way as vitamins taken orally.

From this experiment, one can intelligently deduce that soap, shampoo, cream, toothpaste, deodorant etc., when applied directly to the body, will be absorbed into the bloodstream and carried through the system.

The following is a list of some of the harmful ingredients contained in modern cosmetic and body care products.

Cosmetics and beauty products are not regulated by the FDA unless they make a specific health claim. Examples of specific claims are: "kills bacteria" & "helps fight infection". Products are expected to be safe. If products are shown to be dangerous they must be removed from the market. However, what isn't as easy to show is the long term build up, in the body, of some chemicals found in modern cosmetic and body care products.

It took a long time to prove that asbestos causes cancer, in fact, some children who were exposed to asbestos at childhood, didn't develop cancer until much later in life. It takes time for radiation from the sun to build up and cause skin cancer but we've seen over time that this can and does occur.

Knowing that the body does in fact absorb what's put on it, why subject the body EVERY SINGLE DAY to the dangerous detergents and chemical ingredients found in soaps, shampoos, deodorants, creams and toothpaste? Most consumers don't realize that many "natural products" in health food stores contain harmful, and in some cases, cancer-forming ingredients. For example the Environmental Protection Agency (EPA) lists Propylene Glycol as a chemical so dangerous that when it is disposed of it must be handled as toxic waste. However, most "natural" under arm deodorants contain Propylene Glycol as the main ingredient.

Here is a list of some of the harmful ingredients found in commercial products:

LIST OF HARMFUL INGREDIENTS


Sulfates

(These come under the following names: sodium lauryl sulfate, sodium laureth sulfate, ammonium lauryl sulfate and ammonium laureth sulfate.) These are chemical surfactants. A surfactant means literally "surface acting". It acts on the surface of something to break up grease and dirt. Check your shampoo, boxed cake mixes, tooth paste and many other food and cosmetics products and you may be surprised at how many products contain these chemicals.

These are very controversial ingredients. I've read reports, some Pro and some Con on these ingredients. I don't trust these chemicals and tend to believe the scientists who have reported that these chemicals absorb through the skin and settle in the body, especially in the liver, kidneys and eyes. It is believed to be one of the causes of cataracts. Studies have shown that some of these chemicals in combination with other chemicals in shampoo cause nitrates in the body (nitrates are a proven cancer producing substance).

These chemicals have also been found to cause decline in hair growth and hair loss. I first read about this fact in a publication, which was written 6 years ago! Yet when I recently read the ingredients in a friend's shampoo made for balding men, the main ingredient was sodium lauryl sulfate. In essence he had in a bottle one chemical fighting to help him grow hair and another fighting to make him bald! Seems ironic. Should we worry about this? Your guess is as good as mine but why take chances. Is it just a co-incidence that cancer cases skyrocketed when these chemicals came into broad use? It is something to think about. It seems safer to steer away from the chemicals and go natural.

Propylene Glycol (and PEG)

This chemical is not only used as industrial antifreeze and as hydraulic and brake fluid; it is also used as the main ingredient in most anti-perspirants and underarm deodorants. You'll find it in soap, some vanilla extracts, creams, lotions, and other foods and cosmetics. The material safety data sheet (MSDS) for propylene glycol says that contact with the skin can cause liver abnormalities and kidney damage. The Environmental Protection Agency lists it as a toxic substance and when disposed of it is considered hazardous waste and must be treated as such. This particular chemical is the most common moisture-carrying vehicle, other than water, in cosmetics. It is less expensive than glycerin and permeates the skin better but is linked to serious reactions. It's an inexpensive chemical replacement for more natural ingredients. I don't use it in any of my products.

Hidden Ingredients

Cosmetic containers often contain hidden ingredients, which are not listed on the labels, as they are not part of the product ingredients. Some undesirable and even dangerous ingredients are in or on the bottles or in the water. For example, many bottles are sprayed with silicone before the ingredients are added. Silicone is now linked with cancer and Altzimers Disease. Many water supplies contain traces o[censored]ranium and some plastic bottles contain mercury, which is toxic to the body. My bottles and raw ingredients are tested for all of these undesirable elements and are free of them. I use distilled water.

What's in Toothpaste?

My whole purpose in making safe products is based on the fact that skin can absorb what you put on it. In fact, the thin membranes of the mouth absorb even more readily than surface skin. Many of the chemical based personal products we use (soap, shampoo, moisturizer, deodorant, etc.) can be absorbed directly into the blood stream, by-passing the entire digestive system. Some of these synthetic ingredients pass through the body and leave it but others are not so kind. They are deposited in certain glands and organs and accumulate there. For example an independent scientist reported in his research findings that Sodium Lauryl Sulfate (mentioned above), which is an abundant ingredient in most shampoos and toothpastes, absorbs through the skin and can accumulate in the eyes causing cataracts.

Another ingredient in most toothpaste is fluoride. We have been raised to believe that fluoride is good for us. It is even added to public drinking water. Yet, every tube of toothpaste which contains fluoride carries a warning which states something like this: "WARNING: AS WITH ALL FLUORIDE TOOTHPASTES, KEEP OUT OF REACH OF CHILDREN UNDER 6 YEARS OF AGE. IF YOU ACCIDENTALLY SWALLOW MORE THAN USED FOR BRUSHING, SEEK PROFESSIONAL ASSISTANCE OR CONTACT A POISON CONTROL CENTER IMMEDIATELY." I copied this quote exactly from a major brand of toothpaste tube - capitol letters and all. There is more interesting information about fluoride (including how and why it has ended up in water supplies and toothpaste) which I won't expound upon here but scientific research exists which shows that fluoride blocks the body's ability to absorb calcium, a mineral which is needed for healthy bones and teeth. Ironically, there it is in toothpaste being promoted as good for teeth.

I found it difficult to find toothpaste without at least one of these two chemicals (fluoride & sodium lauryl sulfate) so I made my own formula, which is safe. You can read more about it on the products page.

References: Multiple Chemical Sensitivity by Pamela Reed Gibson, PH.D. The Harmful Ingredients Report (New Publications); Detergent Penetration into Young and Adult Eyes by K. Green, Ph.D., D.Sc.; Natural Detoxification by J. Krohn, MD; Grolier Encyclopedia ('95 edit.); Health Risks in Today's Cosmetics by Nikolaus J. Smeh, M.S.

by Christine Renna, ZeMc, LLC

whats this???
those who pay higher gets lower speed!

pls improve the speed ...

Well, the 750 plan has 256kbps speed, i.e you will get the maximum download @ 256X0.125=32 and the maximum would be 40-50kB/s but not more than that

remember kbps is not equal to kB/s
kbps = kiloBITS per second
kB/s=kiloBYTES per second

in 500c plan you get upto 2Mbps speed = 2X1024 = 2048kbps = 2048 * 0.125 = 256kB/s which is the maximum speed you can get here.

bsnl is offering 750 plan by reducing the bw to 256 kbps that means our download speed may vary between 25 and 35 kbps, the rest of the plans will get a bandwidth of 2mbps which will have a download speed of 150 to 256 kbps, but we will get the same download speed for bsnl 1350 UL plan . along with cost bsnl reduced the bw . which is quite normal with much of the ISP'S, IT WILL BE BETTER IF BSNL CAN CHANGE THAT AND IMPROVE THE DOWNLOAD SPEEDS FOR 750 UL PLAN

home plane — speed & connect

Dear sir/madam,
I have one connection before one month, but in these days i have lots of problem to bsnl, no one followup complain,
i am only one month old customer but i am thinging why have i taken bsnl brod band connection, bsnl give worthest services to
our customer.
Mobile gives better speed to my bsnl speed.
If you solve my problem i give lots of thanks...

I changed my bsnl bb plane from 250 to Home 750 UL w.e.f June, 09. Since then I am getting very low speed and creating problem in my work. May I request BSNL to look into the matter and take necessary action to increase the speed?

i am using bsnl home unlimited 750 plan.my net speed is very very slow i receive only 256kbps (i.e 28kBs) which is not speed of a broadband connection..bsnl gives very low speed for 750 plan.but gives a higher bandwidth for 500 plan, ..so i kindly request the bsnl to increase the speed atlest to 1gbps for 750 unlimited plan...so many complaints are received but no action have been taken.pls increase the speed of 750 plan...many times the server is down..only receive 10kBps.thats insuficient please take action

I am using BSNL home UL 750 plan from past one and half year.I am getting only 256kbps (i.e 32kBs) whereas my other friends are getting 512kbps (i.e 64 Bs) with the same UL 750 Home plan. This is absolutely ridiculous. Please look into the matter so that I can get the higher bandwidth.Please do something.

BSNL HOME UNLIMITED PLUS — BROADBAND

I have registered a complaint with BSNL For ISP Login Failiure, on 07/26/2009, they said it will take 24 hours to solve the issue, and technical people will call and help with this, then they said they transferred the issue to exchange to check with server, but i am not getting any response from them, chrompet exchange number[protected], no one is picking the call. (Its better to issue this fancy numbers to cunsumer) my complaint number 88424386, Telephone number 22486119.

Sir,

I had HOME 250 plane. It was very nice. this month ( August 2009 ) I changed my plan to HOME UL 750. The second day I found that it was very very slow. Why are you doing like this? Please look into the matter.

i am using bsnl 750 ul plan my downloading sped is not more than 36kbps ???
what cain i do for increase sped please sugges me ...

I hve bsnl 750ul home plan . i am getting to much low speed even if 10 kbps some time. i never get more than 30 kbps i would request to please take further steps in order to solve the problem

BSNL — Getting very lower bandwidth over Broadband Connection

I have taken BSNL broadbrand connection (Plan UL750) as mention it should provide me 256kbps bandwidth but in mycase it is providing me only 14-50 kbps(not KBps).

I have repeatedly compaint the exchange but all went in vain. Please help.

bsnl broadband home 750 — POOR CONNECTIVITY

15/08/2009

Dear Sir,

I have BSNL Broadband internet connection (with phone line). I have Huawei Quidway WA1003A Modem.
The problem is whenever I tried to connect to the internet the connection will be on 5 min. or so, then the connection stops. Refreshing does not help. Sometimes I switch off the Modem and switch on. Sometimes I get the connection. But again the problem persists. Thus, if I want to listen to a song online, it will take an HOUR or so.

I complained to BSNL, Banglore. They responded and the connectivity was OK then. But again after 2 days the same problem continues.

I do not know whether the same type of problem is faced by other BSNL Broadbank users and what is the real problem. Whether it is line fault or failure at BSNL server.

I request you to take up the matter with appropriate authorities and solve the problem.

My landline number is 080.26604464

My mobile no: [protected] (Morning 6 to 9.00 and Evening after 7.00pm)

Regards,

G K SADASHIVA

BSNL 750 plus plan — Amount

Just last month I requested for a conversion for750+ from 500 . To my surprise the bill amount is Rs 1900. ie Rs 900 more than last month . No proper advice/ Selection of plan is given to reduce expenditure.
Further I requested to pass on discount for public sector employee as Iam retired employee (Attested copies were submitted to Customer care office.) Obviously no care is taken. When enquired they are asking me to approach Head office, Commercial officer.
I request concerned authorities shall give proper advice to customers as Offices are spread all over. Only service is required.

even i hate this...u pay more but u get less speed...
i hav updated 2 the 750 plan frm 250 plan, coz i was getting vry high bill in 250 plan, so changed it 2 unlimited downloading wid 750 plan...but my downloading speed is 1-2 kb/sec...this is ridiculous...wat the hell will i do with unlimited downloading when i m getting speed lyk dis...bsnl is a big CHEAT...

i reqest to you broad brand information i hope to you.

BSNL Home 1350 UL — BSNL BroadBand doesn't work

BSNL(Bull Sh*** Nigam Ltd.) is an organization(?) that I am subscriber of (Home 1350 UL Plan). Let's concentrate on UL. How many ULs I got with this connection. 1) UnLimited Tension i[censored] ve something official deadline based work to do. 2) UnLimited loss of face in the office. 3) UnLimited numbers of calls to KashtMar Kare (customer care) with onle one response- Koramangala server down. 4) UnLimited number of BSNL cell no of those to contact to get my problem fixed because customer care is careless itself !!!! Agony doesn't end here. In my apartment one day one BSNL type man came, rang the doorbell and asked us whether we lodged any complaints for broadband issues. I at once said WOOOOOOOW !!! I called my wife and told GOD himself has come !!! I told him very politely, although it was very tough, that we tried lodging complaint but we got some cell numbers perhaps one of them sent you. He at once realized that we did not lodge any complaints and gave me , Guess What !!!!, another bsnl cell no. And then he told he has come for someone's else's complaint and he can only solve our problems if ***** whatever u cud understand I didn't have patience to hear that If clause. Imagine my plight after satisfactorily enjoying 2MbPS Airtel BB for 1.5 yrs, how i must be feeling. Connection never lasts for more than 30 mins. I lose my VPN and can't work from home. Unlike others I've no plans to appeal to so called authorities otherwise I will get guess what yet another contact number. With heavy haert I got married , changed my house and with even heavier heart I had gone for BSNL but now the time has come to feel light and say Bye Bye to all this. And one more thing... Deepika Padukone(Brand JhAmbassador) never came even in my dreams to enquire about my connection.

The people having 750 UL or 750 UL plus, should get atleast 1 mbps speed
While tata and reliance are giving 3.1 mbps @ 1750 per month
We are paying 750 Rs/month. and what we get is 256 kbps.
SEE THE LOGIC:-
for paying 1750 Rs we get 3.1 mbps
1750 -:- 3 = 583.34...
we are paying more than 583.34 i.e we pay 750 Rs
so we should get atleast 1.5 mbps or 1 mbps

Pleeeeeeeeese Help ! I also changed my bsnl bb plan from 250 home plan to ul 750 and from then i'm getting very slow downloading speed . I have too wait a long to see even a video of 2:00 m .This speed is very low than ever before. Please do something to solve this problem.

Sir,
The connection speed of your so called BSNL "broadband" is very very pathetic.Home 750UL has a speed of a dial up which is insufficient to watch videos and it is not at all enough for to meet demands of web 2.0.Arise BSNL! please adapt yourself to the fast pacing world!.If you would increase the current 256kbps to 2mbps it would be better since the plan is not worth the money.Please increase the speed.

dera sir
750 plan di speed(25kbps) very very slow hai. plz minium speed (150 kbps to 250kbps) kar deo

yes plan 750 is waste cant do nothin wid that...i dont think our compliants wil b taken into account...i am going back to plan 500 itself

the BSNL 750 plus plan provides very slow speed..around 25 kbps..plz do something abt the speed...m paying more money but getting less speed...wat kinda justice is this??

bsnl sucks...i suggest 2 go for airtel unlimited broadband @ rs699 with much better speed
u dont have 2 wait 4 long 2 watch videos

respected sir,
my name is sachin. i changed my plan from 250 to h-750 plus. because i got bill of 3000 rs which quite hike so i changed my plan to unlimited.i am getting downloading speed of 15kb/s, wat the hell is this. we are paying more getting less. bsnl company is worst. no customer support, the staff is so old i wonder how they do work. lunch time is of 30 min but staff come after 1 hr.

connect is better company than bsnl. they offer unlimited plan in just rs 550 and their service is far better than bsnl.

bsnl is hell.

BSNL broadband 750 ul plan — Increase your bandwidth

This letter is for BSNL.

I am using BSNL 750UL Plan.I know it has 256kbps(download speed is 32KB/s).But it was very slow.I am taken this plan for is only downloading.But it is very slow.

So please increase the bandwidth 256kbps to 512kbps for 750UL plan.
So please help me…..
I am waiting for your opinion……..

It's not good, me too having the same problem

BSNL Broadband — SPEED OF NET IS DOWN TO 10%

Sir,
I have a unlimited bradband connection from last six months, my legal speed of the net is 256, but i never get that speed

hi iam ananth

i m using bsnl 750Ul home plan...while downloading or using internet its very slow...plz take further actions to solve this problem..

Hey friends
I am Also Using 750Ul Plan I Thing We Should Find Some Hacking Trick So We Can Hack And Increase Speed One Of My Friend Is Tell me That We Should Open Modem And Hack So I Think U Try To Hack Modem Or I Think U Can Find Some Hacker They Can Help U Or U Can Find Any Hacker And Increase Speed Tell Me Then
[protected]@yahoo.co.in

same is the case with me. my friends get 100-150kb/s speed whereas i get only 10-20kb/s. this is too much. i pay the same amount but lesser speed. wat is this?

I want to know that in 500c plan, the speed is 150-200 kb/s.If i use the modem provided by BSNL, will i get the same speed

i changed 500 plan to 750 plan and the speed to slow and it take to much time load

dear sir please make it faster nor i have to change it to 500 plan or to airtel.

I hve bsnl 750ul home plan . i am getting to much low speed even if 10 kbps some time. i never get more than 100 kbps i would request to please take further steps in order to solve the problem

i changed my plan from 500 to Plan- HOME UL 750 Plus, , the speed is horrible...plzz consider this problem...

it really is rediculous in 750 plus plan the download speed is hell slow and in 250 plan the bill is hell high i think bsnl guys should do something to increase the speed in 750 plus plan.

household — broadband low speed

Sir
I have a bitter experience about BSNL. My telephone No. is[protected] with broadband (750 plus plan). I m deeply sorry to say that despite my written complaint to GM Muzaffarnagar, no heed is paid to my request. It is so disturbing the net services here it is being v hard to utilise the services. I have to go several times to BSNL offices, located at Shiv Chowk as well as a far off placed office, the Head Office. It is v difficult to find out officers on their seat. No person, neither officials, nor officers are available at 11.30 am. And when they started coming after 11.00 their simple reply is….we have noted ur complaint and will do needful soon. But no action is taken. My speed of net is so slow that it is disconnected every minute (10 mbs/second). I went personally to BSNL office (at Shiv Chowk), lodged a complaint, after several complaints on phone, today at 11.00 am…No officer or officials were available except one or two staff. They asked me to lodge the complaint. No person attended my complaint till this time. Will u pl look into the matter…

no use brother. M usin the 500C plan myself. awsome for me! got speed at around 270kbps. But then cut that connection off and got a bsnl datacard instead (2.4 mbps)~~~download speed cuurent is 666kbps(max)!!! M from Guwahati in Assam. Dont know bout other places!!!

i juj recently got 750 home plan but i m not geting good speed surffing n downloading on both condition speed is very slow its belong 20 to 28

ll u please cheak it out n tell me the procceser to get good speed

thankz

Recently I switched from Home 500 C to Home 750 Ul Plus. I used to get a DL speed of 240 - 250 kbps but now I am getting a speed of 32 kbps .It really sucks man. This is what happens in India. People pay money and don't get the value for it. Why should there be a limit in speed. Please do something about it.

Plz anyone help me, i hv 750 plan of bsnl and speed is too slow. just 30 kbps and in my office (same plan) i got speed 165 kbps plz how can i change my speed 30 to 165 kbps...


plz help me ...
Hurry !!

I have BSNL 750UL, BSNL is the worst network provider in the world and Worst customer service in the world, 7 kbps Speed not acceptable, i have raised a Complaint a month ago and yet the issue has not been resolved.

Dont Go for Bsnl unlimited plans, if anyone choose bsnl really i assure you will be affected with the following diseases like Hypertension, Heart Attack, Mental.

home plane — speed is slow

i am your customer from last one year .in starting internet speed was quit good but now a days speed is very slow .presently severl enternet provider giving hi speed enternet browsing upto 2mbps but u are providing only 256 kbps maximum speed.so take step immidiately to survive in maket.i have alredy complaint to ur local authority .he gave me promiss several times that seniors are working on it.but no action is taken by ur side.so i request to u please take action as soon as possible dont compail me to disconnect ur sify connection.
thanku

Sir,
I am a BSNL UL750plus customer and i am highly dissatisfied with the kind of speed i am getting. for Rs 500 plan the minimum is 512 kbps and even though i am paying higher then them i am not getting even half the speed.
My plan is unlimited but due to such slow connection i am not able to download much. My friends who use 500 plan are downloading much more content then me during the non chargeable time.
i feel that i have been cheated.

I use bsnl 750UL plan from june 2009 i get the download rate to between 25-27kB/s. But while others get more than 50kB/s in other plans and other networks. Why this particular plan gets low speed.
I dont think why these guys do like this. Even users use internet with mobile gets more than 28-34kB/s and this unlimited plan doesn't provide. I dont know what they are going to do.
I think They will loose customers if this happens or continuous further like this. Even i'm thinking of getting some other connections but i'm interested in BSNL. So dont loose customers thats what i like to say to them

idoits the speed is very slow than dialup which v get upto 10 kbps dnd
and here only 1-2 kbps

you BSNl people are stupid, your unlimited plan speed is absolutely , keep this speed and time will come when nobody will buy your so called broadband because other companies are giving better speeds

BSNL — Broadband 750 UL speed is very less

I am a broadband user under the 750 UL scheme in the kayamkulam area of Alappuzha Dist , kerala state. . The speed is very low say 50-60 Kbps only. Though BSNL claims the speed to be 256 Kbps. It is utter cheating by BSNL. I request the authorities to do the needful to provide the assured speed to its consumers.

India’s number one Telecommunications Company. I am using UL750 plan of BSNL. UL750 means Unlimited plan with monthly rental of 750INR (taxes extra). It provides speed of 256kbps, which is good for normal surfing and small downloads.

I received many e-mails through the contact page about how to increase the speed of this UL750 plan. Even on Orkut many people ask me how to speed up the connection of BSNL.
Today i am not going to tell you any secret or something different here.I will give you few details about how BSNL or any ISP (Internet service provider) calculate the speed of there connections.

According to plan specifications of 750 UL plan, it is provided that the plan will provide bandwidth of 256kbps (note the small kbps).Means you will get the speed around 32KBps (now note the capital KBps).

If you are aware of storage conventions and about the TB, GB, KB, kb etc. Then you must ware of the table below.
The Fact :
So as BSNL is providing speed of 256kbps which is equivalent to 32KBps !! So if you are getting speed around 30-32KBps while downloading then you are getting best for what you are paying. If you want any such conversions in broadband plans just divide the number by eight. i.e. 256/8 = 32.

GUYS, TAKE IT EASY .THIS IS A INDIA, 3RD GENERATION COUNTRY THAT MEAN ALL THE FACILITIES ARE SLOW...!

Yes, I too have the same problem. I download at about less than 30 KB/s. Sometimes as low as 20 or 15 KB/s.
Any suggestions...?
Er... we can practically improve the speed by reducing the reservable bandwidth in Windows (XP).
Try this, and please feedback, so that I can work on some other ways:
Start > Run > gpedit.msc >Administrative Templates > QoS Packet Scheduler > Limit Reservable Bandwidth (double click it)
It is currently Disables. But ENABLE it and reduce it to 0% from the default 20 %.
That's it.
so please feedback.

sir i have been using BSNL's HOME UL1350 plus plan under which the bandwidth is 512kbps but ISP provide only 52kbps at the max.kindly guide me what to do ??

it is absolutly true bsnl is cheating people

BSNL Broadband — EXTREMELY POOR SERVICE

EXTREMELY POOR RESPONSE ON BROAD BAND COMPLAINTS - INSPITE OF REPETED COMPLAINTS FROM THE DATE OF CONNECTION NO PROBLEM RESOLVED YET. BROAD BAND JUST WORKS TEMPORARILY AND AGAIN THE PROBLEM CROPS UP. FREQUENT DISCONNECTION OR SITES JUST NOT OPEN TILL CONNECTION IS DISCONNECTED AND AGAIN RECONNECTED

Yes, I am also using BSNL UL-750 plan and i get a speed around 29 to 31.2 Kbps only, while others like airtel and MTNL have introduced unlimited plans at 256 KBps for just Rs.599/-, what the Bsnl hack doing over there ...
what hell the BSNL is doing there not cutting the rates. I think its too bad BSNL is non-responsive for all these comments .

I hve bsnl 750ul home plan . i am getting to much low speed even if 10 kbps some time. i never get more than 30 kbps i would request to please take further steps in order to solve the problem

750 ul plan from bsnl — very slow speed

Respected,
i here by state that i got a broadband connection from BSNL 8-9 months back but i never got the speed as promised by them in the beginning. They said in the beginning that you will got a speed from 256KBps upto 2 MBps but i have never got the speed above 28 KBps. Where should i complain i don't know. Kindly suggest.

This is sooo bad...i changed from 500 plan to 750 n i m gettin the worst from it(speed from 10-25kbps).what the bloody hell is this???will bsnl ever correct this huge mistake!!!to make them aware no one should adopt this 750 plan from now...say this to all ur friends people...

Well Mr. Shukla, First of all HOME 750UL+ has a speed allocation of 256kbps, nowhere BSNL says they'll provide speed upto 2mbps. And also please note that its *kbps* not *KBps*. kbps is for kilo bit per second and KBps is for kilo byte per second (8 bit equal to 1 byte). Hence your download speed 28KBps is almost touching the allotted speed for Home 750UL+ (28*8=224kbps)

very bad...
rs 750 and speed is 30 KBps...
i'm going to change my plan to Rs.500 with night unlimited which have around 500 KBps speed...

Wha will I do, When connect the750 plan..It cames ERROR No 769 ?Please...reply immediately..

sir, pleas dont let us drop this connection

this is ridiculous .the speed is 25kb/s.this is the worst connection ever

the speed is very slow for 750ul . i m getting only 23-30 kbps . why we are paying 750 for this speed.

How to setting gprs

sir i want to know sceam 1pesa/1sec call rate.

if you have the proof file a case on that person and see some higher officials that would help you, don, t leave it.

Dear Sir/ Mam

I have a prepaid SIM card bearing number [protected]. Due to my higher education i was out of station last 1 year. Now i continue this old number from your service. But there is a error message ( number not in use) when i dial my old number giving full tower signal without any break. So, plz. reactive my old number that i can continue it again.

Thanks/ Regards

Nilufar Jahan
[protected]

hello sir, i ve a bsnl prepaid connection for the no.- [protected] . i m overseas now a days. there is no network here . i m at sydney, australia . i m unable to c my account. i wa 2 know the validity . how much time is left to recharge it with the validy. plz help me in this regard as if the time passes the sim will be of no use for me. plz do the needful

mera name liladhar madhav meshram
hai mera mobile no.[protected] hai mera mo.no 4 dinse invalid bataraha hai bandh hogaya hai aap mera mobil no chalu kardenge to badi kurpa hogi jay maharashtra

plz bill details my landline phone in dhamtari city in chattisgarh[protected]

please send my landline bill detail

please send my landline bill detail

i want my detail of landline bill from 07/11/2008 - 07/12/2008

I WANT MY BILL DETAIL

I WANT MY BILL DETAIL=[protected]

please send my landline bill for feb 2009.

Respected Sir/ Mam
Send me my landline bill details to my Email address
My landline number is[protected]




Thanking You

Regards
(DHARANI DHARAN R)

please give me call detail feburary 2009 of my landline no.[protected] and my consumer no. is [protected]

Dear Sir,
Kindly send me the call details of January & February 2009 of my landline No.[protected] and my consumer no. is [protected] as bill is charged too.

M.A.Prabhakaran

xx

I want a detail bill of my landline ph. for last 2 month February and March-09.My landline no. is [protected].

I always pay all my bills on time.I have paid my february's bill & havent received march's bill but still outgoing calls from my BSNL landline has been barred.I am an 8 year old customer of BSNL & am greatly disappointed with such a service & inconvinience.

Dear sir, please i want a detail bill of my landline ph. for last 2 month February and March-09.My landline no. is [protected]
please send me detail my email edress [protected]@rediffmail.com

Dear sir, please i want a detail bill of my landline ph. for last 2 month February and March-09.My landline no. is [protected]
please send me detail my email edress [protected]@yahoo.co.in

RESPECTED SIR / MADAM
I WANT DETAIL BILL OF MY LANDLINE NO.[protected] FROM APRIL 08 TO APRIL 09, PLEASE SEND ME DETAIL ON MY MAIL ID [protected]@gmail.com. THANK YOU

i want to see bill detailsof my landline number is [protected]
ples-give me

I am not received my telephone Bill. My telephone no is [protected] Pandeshwar exchange.

I WANT MY BILL DETAILS IN PROVIES MONTH.

i want a detail bill of my landline ph.[protected] from last two mounths, pleasesend me on this email adress [protected]@yahoo.com

I want to view the usage amount of the month June `09

sir i want know about my bsnl landline call details [protected] for april and may

please give me call detail may 2009 of my landline no.[protected] and my consumer no. is [protected].

i want bill details of april month.. please mail to me.. my phone no is 27236094

I WANT MY BILL DETAILS OF MY BSNI LAND LINE NOW MY NUMBER IS [protected]

I want my last phone detail. phone no: [protected].

Dear Sir,

This Month bill No received

sir, i want the outgoing call details for the month of august 2009

RESPECTED SIR / MADAM

I WANT DETAIL BILL OF MY LANDLINE NO.[protected] FROM APRIL 08 TO APRIL 09, PLEASE SEND ME DETAIL ON MY MAIL ID THANK YOU

i want full detail bill of every month

16/9/09 time 9 to 10 am incomeing call detail my telephone no is 2401434

SIR,
MY PH. NO IS [protected]. I HAVE THE PH. DETAILS OF OUTGOING & INCOMING CALLS OF LAST 2 MONTS.

i want a detail bill of my landline ph september2009 and october2009, landline no is [protected]

I want to now the details of our land line bill from January to till date...!!! Kindly send it in to my mail ID as month wise.

plz send me detail of bsnl landline no.[protected]...from april, 9, 2009 to feb, 2010...plz send me soon this detail...m waiting ...

i want to see my bill details in march and april month.
my landline no is[protected]

I want details my landline no[protected] from 2 month march10 to april10 please send my mail id [protected]@gmail.com

I have received an important call today. I dont have that number. I want to know that number now. So, please provide me the details.
Thank you.

my bsnl land line no- [protected]

Dear sir, good afternoon our from sbicap securities ltd from sivakasi we have not received manual bill.kindly arrange the bill immeidieatly or email.our phone no.[protected].our usage unlimited plan.email ID:nagendran.[protected]@sbicapsec.com

INTRNET SLOW VERY SPEED

i am using home 500c plan from few days the speed of the internet is to low.

My BSNL Broadband speed is very low.I feel that I am using Dail-up connection.Please solve my this problem.Increase net speed.And i feel my broadband is slower than Dail-up connection please help me how to resolve this problem.I will be thank full to you.

very low speed
only 10KB of speed
they say in adv.
256kbps to 2 mbps
not good

please healp me on this one my internet speed is very low its like i am using dail-up conn and i tested my internet speed in dataone site it is good but when i test it in other site it worst

I am using 799 unlimited broadband plan
and I get only 20-25 kbps speed

Iam using 750c plan, nowadays when am using orkut, gmail this type of site its taking to much time in uploading..this really sucks so ..

plzz help me out this...

I bought online netpride kit and etransferred the money Rs.1150/- as per advice of website NetsjobInIndia and then received mail asking to down load the software. Nothing happened when I tried to access the same with their given.It simply was'nt there to work with.What I do about it. It is a serious thing. Everyone experiencing the same would thing twice before trusting any website such are being advertised.

my internet speed is low, my plan is 500c

My speed is too low so i cann't work properly.

Mine is toooooo slow, only kbps at max rate.

I'm using plan 750c. My brodeband speed is now tooo slow after using this connection just one day. Complained but no result!!! my speed is 20-25 kbps.

Hi,
Am facing the same problem what they mentioned.SPeed is just 20 to 25 kbps.
Please let me know the way to increase speed.
Reply to my mail ID

I'm using broadband 750plan. when ever i keep for downloading it downloads @ within 25-27kbps max is 30kbps. But here it is given that 750plan got min 256kbps but i'm not getting why???????
It feels whether i'm using 250plan or 750plan.

I am using 799 unlimited broadband plan
and I get only 20-25 kbps speed

my connection very low for few days

I'm using broadband 550 plan won't my bsnl speed & my connection very low for few days, , , ...

my net speed is so low 32kb

i am using 750+ plan . i am getting only 100kbts

dear i want set caller tune in my bsnl mobile no. is [protected] but i like 1 and 1 song its zindagi ka na toote ladi film kranti plz help

thanks

opp., jikn, oojn

i have won the winning prize

Without my request I have been charged with some CRBT on my prepaid cell phone no.[protected], I was nevr and I am am not interested. I am fearing I may be deducted the caller tune fee from my cell phone balance. I shall be greatful if the same disabled immediately.

Thanks and Regards

dear sir
mere ko CRBT plan nahi chahiya my no.[protected]

Without my request I have been charged with some CRBT on my prepaid cell phone no.[protected], I was nevr and I am am not interested. I am fearing I may be deducted the caller tune fee from my cell phone balance. I shall be greatful if the same disabled immediately.

Thanks and Regards

hai,

I have been charged for Rs.1 daily at 3.00 AM and the message comes as ''Ur request for CRBT subscription renewal is successfull''.I tried to call Customer Care Executive lot of times but this damn BSNL call center but i didnt found any executive free to talk even at 12.00AM also.I think there is no customer care service for the BSNL.

I have been losing Rs.30 every month without any benifit to me.

Pls make me free from this issue.

Thanks...

Gana copy kare star or no dba kar band kar do number [protected]

DATAONE BROADBAND — unattended complaints

i've dataone net connection with phone no.[protected] fron last 2 months. from that day on which we started it was worst day. most of the time it does not work. on repeated complaints we receive reply everytime the same answer that we are sending somebody to rectify the probelm but no body appears. hardly 4 or 5 days it works properly and probelms appear.every time 15days minimum taken by staff to rectify. daily we complaint that net is not working and daily we got answer from bsnl that we are sending somebody to rectify. now we complaint on 20 oct. and till date net is not working. what type of this BSNL connecting india. we got tired of this making comlaints and non working of net. this may be last effort to retain this with hope of some positve solutions. otherwise we have to cancel it.

I have BSNL broadband connection. I got a problem from the first very day that there is loss of DSL in the modem and due to which bb disconnects frequently. I complained to the local exchange many a times but all in vain. what shoul i do now please help me.

The idea of bad service is to make the bsnl internet users to change over to other service providers, that means the bsnl employees are doing this hand in glove with other internet providers.

Sir I want to Deactivate my ACT 4 scheme from my Mobile no. [protected]. Kindly request this service very soon.

I activate the ACT 2 Facility in the month of Dec.2008 and two month later i request to Deactivate the same but ther is no response from the network even if i dont call they deduct the amout from the account please look into the matter Iam just fedup with this Network the one who did not care for the Customer satisfaction.

SIR I WANT TO DEACTIVATE ACT4 MY MOBILE NO. IS [protected] PLEASE DEACTIVATE IT AS SOON AS POSSIBLE THANK YOU

my mob no is [protected] i want to deactivate my act 4 services given no of times sms to deactivate but still it is not deactivated

sir my mobile no. is [protected] & deactivate sms facility and not debit rs. 20 per month

I want to activate the "Act 4" scheme, but i have one doubt that this scheme is for Mumbai also or not? And also want to know the procesure how to activate this.

My complaint no. 323846 date 24 jan 09 for telephone no. 2406048 . No any response till 03 feb 09.

MY MOB NO. [protected]. I HAVE COMPLAINT SO MAY TIME TO CUSTMER CARE BUT NO BODY RESPONDING ME AND IGNORE MY ALL COMPLAINT. MY PROBLEM IS AFTER ALL DAILING AND INCOMMING CALL A MASSAGE DISPLAY ON SCREEN " THANK FOR USING CELL ONE SERVICE" AND MOB NOT WORK TILL THE OK BUTTON IS NOT PRESS MANY TIME.
THEREFORE REQUESTED TO REMOVE THIS MASSAGE DISPLAY ON SCREEN. THIS MASSAGE IS NOT DIPLAYED ANY OTHER FRIENDS MOB . I CHANGED MANY MOB BUT PROBLEM IS STILL.THIS MASSAGE DISPLAYED ON THIS NO.ONLY . PL. REMOVE THIS.
THANKING YOU.

I applied for Broad Bond on 15/01/2010 at Rewari in BSNL office as per assurance of their team UDAAN for smooth working of Broad Band on my land line no.[protected] but sorry to write that Broad Band service has been started since 21/01/2010 but DSL power is never permitted to connect for this I have contacted all the concerned officials i.e.JTO, SDO and others whose nos. I was given by the staff.I have also E-mailed on [protected]@bsnl.co.in and [protected]@yahoo.co.in got from BSNL Help-Desk.These all mails are sent by Dial-up link.Ishall be highly thankfull to the Officer who sorted out my problem.

we were initially using bsnl landline phone no.[protected] and the internet service..the phone stoped working for 4 month.i went to many times in bsnl office but nobody helped me.No one is responding so please give me any positive response for this.i really need the landline phone and the internet connection...last month we have deposit security fee for new connection...but nothing happend...whenever i call the bsnl officials they delay our request...it is happening from ;last 1 month, im facing many problems.plz help me
my mob no is [protected] and im from amritsar (punjab)..

so many time i had complaint about broadband no body come from bsnl but still problem same broad band disconnect after every 5 min and phone disturbance hufffffff lottt of noise, after time a guy came he said you had change the setting then he changed that after one week same problem there even i dont know those guy came from bsnl showing attitude and saying thats my problem i am fuced up with the service that bsnl giving pls help somebody help i am really frastated

Dear Sir,

This is Feroz Sana and my BSNL pre paid mobile is [protected] . On 11th november my bsnl prepaid balance suddenly got reduced by Rs- 35-/ without any action from me. But BSNL not refund that mony. I launched that complaint on 11.11.2010, my complaint no. is “6382853” and also so many till now. When I contract customer care then they always tells me wait…. But there was no solution given to me. So going further am lodging this complain again BSNL so that the thing can be solve as soon as possible.

DEAR SIR,
MY PHONE NO[protected] HAS DEAD FROM LAST 15 DAYS, AND BROADBAND ALSO NOT RESPONDING. I CALL IN EXCHANGE FOR COMPLAINT.CALL TO SDO CALL TO JE THEY SAID, THIS IS UNDER GROUND FAULT, NO BODY LISTEN TO CUSTOMER.KINLY ADVISE ME WHAT SHOULD I DO. UR SERVICE IS SO FAST, KINDLY TELL ME I STAY WITH BSNL OR JOIN WITH ANOTHER COMPANY
THANKING YOU
SUKHBEER SINGH
[protected]

i m also having the same problem for the past few weeks. Someone plz help, i can not view my bb a/c usage. By the way, how to contact the System Administrator.

Sir,

For the past 3 days, I have been trying to pay our BSNL mobile bill through web portal.Out of my bad luck I never could do that. It always gives some 'Server Busy' or 'Session timed out errors' and I could atleast never reach to view my existing bill details. today again I tried entering and it gave following error before even entering into my account. " Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because all pooled connections were in use and max pool size was reached". Finally I got very frustrated with this and wanted to raise complaint on the portal. But I could hardly find any link for complaints even. Finally I searched in Google and found following blog to express my concern. I don't really know whether I could reach them by logging a complaint in this. But there is no other choice.

First of all I am really conecrned about these errors. BSNL, as a huge organization they would know how many customers are existing for BSNL. and definately they would know how many would access the portal within the given point of time. So definately they should build up the capability to process those many requsts.

Second thing is the error description. As a software engineer I may understand what these errors stand for but Thinking about normal users, howmany users can really understand what is the error being displayed? How many users would know what is the next step they need to do if they encounter some error?

Third one is What's the use of launching a portal without even helping the basic customer needs? In my case I couldn't pay my bill since past 3 days. So what's the use of this site if basic bugs are not resolved.

I think I am clear on what I want to convey. I hope my complaint would be considered and some thing would be done against this.

Thanks
Bhaskar

Sir,
whenever i open the bsnl portal to view my usage, it took very long time to open the site. but at time it open quickly.

this is to take notice that service provider web site itself open very slow

thank you

Someone plz help i can not open usages details for the past few weeks in bsnl portal.

Dear sir,
i am saleem basha from chennai my broad band speed is very slow.please can you increase the speed of the broad band service.most of my friends advise me take AIRTEL but i belive BSNL (Desh ke Dharkan) i hope i will get good result from you.
Tks/Brgds-saleem

dear sir
i have been using bsnl broadband 4d last 2years.. am not at all satisfied.. in the last 2years i must hav registerd 10000complaints regarding link problems.. wenever i make a complaint someone calls nd sends sumone. d the time being it works for 2-3mnths properly aftr dat back 2the same problem.. am fed up by dis... hw can i solve dis problem???

I took a broad band connection from 12/01/2009 and I have been finding that, the band width speed was very slow (15kbps to 49 kbps only, against the claim 256 kbps-2.0 mbps). When I enquired Sangamam 1500 a call service centre, they have said that it is a system problem. Many of my friends also have said that, it could be a problem of my system which is very old (Had Intel Celeron 435 MHz with 128 RD ram). Hence, I had invested Rs. 21, 000/- and went for a brand new system with latest configuration.

Later I come to know, that even after putting in to new system, the speed was very slow. Once again, I enquired BSNL service 1500, they had guided me to change the settings and no improvement was seen. They had given me a Complaint No.88361042 and they had said that, service engineer would attend the same with in 24 hrs. Waited for 2 days and there was no response. Hence, I had contacted 1500 again. This time, they had given me another Complaint No. 88362055. No response for the same.

Third time, I had called 1504 and briefed him whole story. He also had given me another Complaint No. 88363889. Every time, I call the service centre, they keep giving me different number. But, none of the BSNL persons attend to it and solve the customer problem. When I had called Jawahar Nagar exchange they said to contact Madhavaram exchange. Madhavaram service centre person told me to contact Periyar Nagar and it goes on and on and on………………But problem exists.

Finally, I could catch SDE of Peravallore exchange personally and the line man and BB service engineer thro their personnel mobile number. They have promised me that problem could be investigated and solved at the earliest.

I have suffered mental agony during all these days and I am very upset with the whole incident, I request to waive the broad band charges and monthly rental charges from the date of installation till the date of correction and help me to resolve the speed problem too.

Dear sir,
I am a user of bsnl's Dataone Home 500 monthly plan in General Home Plans. Now I want to change my
password tell me how can i change my password.

slow speed of broad band
I am a user of bsnl broadband service known as Dataone. I am having commercial Plan ul 3300 in which the company provide 2mbps surfing/ downloading speed. I am only able to get around 300 as surfing speed an 10 KBPS download speed.

sir, my bsnl broadband plan is UL750. I have download speed is between 15-20 kbps only but i want 30-40 kbps please help me to improve speed.

BSNL Broadband — huge telephone bills.

please tell me how to access my usage details? pl. tell me if you have any schemes to access unlimited internet. ? thank you

Dear Sir/Madam,

I have applied Telephone and Broadband connection on 29/Dec/08.

My Request reference no: 81538451

Could you please let me know the status for the same.

Thanks and Regards
F.Subashini Filbert

Dear Sir,

We are totally upset with your service for the past 1 month Landline No.26150566 Old No. 26262666, the broadband line is taking huge time to get connect and there is line got disconnected automatically, Pl. resolve the problem immediately.

Your action is highlyappreciated.

Expecting your service all the times.

Thanks
S.Vijay

I have broadband connection in my home. But I am not able to connect the net easily. Whenever I connect the net I have to configure the network then only i can connect the net. I already registered the complaint so many times to customer care and I gave my mobile number for contact. But there is no proper response from BSNL. If you want to contact me, please contact to my mobile.

Yusuf.
My Landline[protected]
Mobile - [protected]

REF:1 Right to know Information ACT 2005
2. BB COMPLAINT No. WEB / BB/88325326


We regret to inform you that BSNL services are very poor in metro city of CHENNAI, The telephone distribution networks are very bad at Ayanavaram Area . We made complaint for BB out of service since 10 days ago . The complaint number is WEB/BB/88325326 . No one from BSNL has approached at my House, this shows that BSNL is not doing their works properly and they are doing mistakes on their works, planning etc .

REF:1 Right to know Information ACT 2005
2. BB COMPLAINT No. WEB / BB/88325326


We regret to inform you that BSNL services are very poor in metro city of CHENNAI, The telephone distribution networks are very bad at Ayanavaram Area . We made complaint for BB out of service since 10 days ago . The complaint number is WEB/BB/88325326 . No one from BSNL has approached at my House, this shows that BSNL is not doing their works properly and they are doing mistakes on their works, planning etc .

My Name is Manoharan. R. Iam an Land line & Broad Band customer of BSNL.. I thought BSNL has improved their customer service due to competion. But off late their staff behavier and the customer service has become very bad.

My telephone Number, 22292746. & my Broad Band is not working since last one week. Even after my complaint to local exchange it has not been set right.

Please help me out to setright the problem

sir,
my phone no is[protected]. I don't no what is my consumer no. Please give some information how to get it.Because i want to pay my bill through online.

I had booked for a broadband connection on 29/07/2009 at CSC Anna Road under HOME UL 750 PLAN and got the connection after nearly a fortnight. I had my own modem which was under the 250 PLAN.
To get my broadband activation I had to represent to the CGM which I had done on 04/8/09. But the broadband since the day of activation is not working properly and my son who is studying his 3rd year engineering is finding difficult to present his papers on various subjects the very purpose for which I have applied for the broadband. Being an employee of BSNL I would like to be loyal to the company even though AIRTEL have already offered better packages to my son for broadband. In case this trend of difficulty in getting connected continues I will be left with no other choice but to surrender the connection .

BSNL-BROADBAND WITH TELEPHONE — JULY-2009- SERVICES WERE DE-LINED HOWEVER BILL IS RAISED

IT IS ON RECORD THAT NO FACILITY COULD BE MADE AVAILABLE AS CAN BE PROVED FROM THE BILL ALSO WHICH SPEAKS ABOUT NON-USE DUE TO SOME FAULT, EVENTHOUGH THE BILL- FOR JULY-2009 HAS BEEN SENT. NO SERVICE NO CHARGES ARE PAYABLE. DO THE NEEDFUL AND CANCLE THE BILL FOR GRANTING REBATE/REFUND AS ASSURED VIDE CGRM-2OO7 WITHIN FOUR WEEKS.

Dear Sir,
I have shifted my residence on 20/08/2009 from SF 20, Pallavan nagar, Vandavasi Road, Kanchipuram - 631501 to "Sri Ambal Houses" 1st floor -'C', Opposite to S.K.Apartments, GemNagar, Kanchipuram - 631501.
The next day I have applied for shifting of my telephone liine to the above (New) address, till date it was not shifted.
There is no cables / wires stock available for shifting the telephone, this is the simple reply your concern officials.
We request you to arrange to shift my telephone from the exisitng address and delete the broad band chrges in the bill until shifting the telephone to my new address.

Dear Sir,

I recieved a masage on 4th September 2009 informing me that I have won 700, 000 pounds in IRISH IN T, L mobile. My mobile no. is [protected]. Please inform me about the masege.



Thanking You
Mr. Pradip Patangia

Dear Sir

I herewith lodging a complaint on BSNL service through agents

One of your employee namely Soundar Rajan whose GSM is [protected] came to my house whom i contacted in your BSNL (near Air port branch ) and collected IRS 500/- along with filled in form with all supporting documents 10 days back.

So far there is no sign of him as his mobile line is switched off.

Kindly investigate the same and reply me - what i need is internet connection right away than money.

Pls take appropriate action on this employee.

Regards

F7, FIRST FLOOR, BLOCK - B, KEYGYES, 16
PUDUVAINAGAR RLY ROAD, MADRAS-44

I have changed my address from west velacherry to adambakkam and shifted my telephone also. BSNL allotted new no. from 22531768 to 22601766. After getting connection my broadband is working well. But for the past 2 weeks i couldn't able to browse. The browser page ask password.
Even if i enterpassword and apply the page cannot open. Please enable the same

I am presently out of station and so do not know my consumer number( Combo plan of Rs 500 per month)
My chennai phone number is[protected]. I had given standing instruction to my Sbi card to arrange for credit. I had this month received mail that my phone bill is Rs 1510. This is very much high considering that normallyu it is very less and Last month most of the period, I was out of station and I expect only the minimum amount. Kindly verify and send the bill and also the usage by email to the above emIL ID at the earliest

G.Govindan

I have received excess billing during last month and I would like to know thedetails of billing. Please let me know how I know the details of billing through on line.

BSNL — Unused service counts in Billing.

I have been using BSNL postpaid connection since a year. I have just activated my BSNL TUNES service at the montly rental of 25/month and renew at 12/month. My service is still not activated and they have charged me. I don't know were I can file my complaint against them. Please Help.

Dear sir,

Consumer Number [protected]

Bill No.[protected]

My Phone no is 29085250

I am customer of NIC DATA card, so far I am paying monthly Rs.437 as fixed charges(including the card rent). But this month(bill date 10/01/2010) the bill amount is exceed to Rs.654.

Since it is the unlimited download scheme with fixed charge, let me know the reason why the bill amount has increased.

In the above mentioned bill the following additional charges are added,

Installation of bb modem 250.00

FWT on NIC - D Charges

But I got NIC internet connection on March'2009 itself.

My question is why the installation charges are added now?

Please clarify..

Mobile No. [protected]

I have noticed from the last 2 months billing was too high and I had complaint twice to the BSNL and gave me the password to check the usage but it is not working.

Consumer Number [protected]

Bill No.[protected]
My Phone no is 23642321

I am customer of BROADBAND DATA card, so far I am paying monthly Rs.600 as fixed charges(including the card rent). But this month(bill date 10/03/2010) the bill amount is exceed to Rs.2123. Last month also the bill was too high and i had given the complaint on the same but no action has been taken.

My webmail ID is [protected]@dataone.in and hence kindly send me the password to check the broadband usage.

My Mobile NO.[protected]

internet broadband home — shifted broadband connection not connected

Sir/Madam,

I had shifted my phone on november 2009 from chromepet New colony chennai to Urapakkam (coming under Guduvanchery). My phone number is 22384822. Still the bill alone coming but not shifted and not connected for past 5 months. When i am asking the officers they are asking me to wait but still no solution. Kindly take necessary action to get my broad band connection as soon.

Thanks & regards,
Karthik.S
No.3, Guruvayurappan avenue,
Urapakkam - 603202
Kanchipuram district
chennai

Dear sir/ Madam,

Last month 5th of june 2010 I complaint in ayanavaram telephone exchange regards that my land line instrument not working properly, till today(17.07.10) morning 10am there is no proper response from them, after long very time convocation to them I got a old instrument.

Note: They not treating as good manner.

Terrible
Thanks & Regards

Praveen Kumar TR
Mobile: [protected]
Phone :[protected]

Dear Sir,

My name is VNV SIVA RAMA KRISHNA (BSNL Consumer # [protected]) I have applied for intenet connection in May ending (scheme Rs. 500 per month unlimited usuage), landline has been installed in June first week. After calling sevaral times to BSNL on 29th June I got inetnet connection . From 29th June to 25th July internet was not working during night time (7pm to 6am). Somany times I gave online complient and met your department people about this problem, finally they found problem with the phone line given by department. later they changed theline.now internet is working perfectly..

June Intent bill amount 2, 199.00 I have paid through online, details are below.

Phone No TransID Bill Number Bank TransID Bill Amount Status
[protected][protected][protected][protected][protected][protected]
26502268 BDC1676940 [protected] MCIT[protected] 2199.0 Success

The reason behind writing this mail is, today I saw July internet bill in BSNL site, the amount is 3, 612.00, I'm just wondering after seeing this huge amount.. I don't know why the bill amount is this much.. Would request you to please clarify this and rectify the bill. my bill amount should be around Rs. 600.00 only. {Rs. 500 for internet change + 85 excess telephone calls + Tax.}.

Really I'm so vexed with BSNL service and response.. If you can't clarify this high bill amount, I'll give a complient in consumers form on this.

Regards

VNV SIVA RAMA KRISHNA
Phone: 26502268
#16, 1st Lane, Teachers Guild colony
VILLIVAKKAM
CHENNAI - 600 049
e-mail: [protected]@yahoo.com

Dear sir,

I have go the broadband connection through the tel.No. 24485242.

I am not getting the internet connection properly. Even afetr trying for it for a long time, sat for about one hour, I get the connection, but it is getting disconnected on its own with in a very sgort time say about 4 to 5 minutes.

I have been making complaint to various persons in your BSNL, but so far no result. ( getteing connection to 1500 or 1504 is very very difficult )

I am really suffering without the internet serives. I am upset with your level of service so far.

I request you once again to look into the mattaer on top priority and solve the probelm permanently.

Thanks & regards,

S. Durai manikkam.

Mobile No. [protected]

Broadband Tel. No. 24485242

E-Mail: [protected]@yahoo.com

BB Home Combo ULF 900.. Wired BB connection to[protected]K.Ganesan. BB connection was given on 22.7.2010. Though it has been clearly stated that the speed upto 512 for first 8 GB, 256 kb/s thereafterfor. The average transfer rate available between 00 kb/s to 25 kb/s. I made complaint for three times. But I have not received bb service not even for 100 kb/s. I am rarely downloading a software. To get BSNL web page it took 8 minutes. Just immagine the speed!.

No Eco-Frindly phone is supplied to me

Unfortunately I forget to put the sign in Cheque. But this billing process people never verify any thing else. simply they are processing. if they verify while billing processes, then i can save my penalty.Unnecessary, I have paid penalty for Cheque dishonour.This is happened in Kanchipuram

Broadband — No service in certain area in Chennai

There is no broadband coverage in my area which is situated just 2 KM away from BSNL exchange office and it is also a main area in chennai.Please provide some broadband service in this area.

Good Morning Sir
We want to disconnect the STD calls for Our Phone numbers 26650278/79 & give us the item wise billing with full details.


Please do the needfull at the earliest.


Regards
Lakshmi
SVM Motors Pvt Ltd

Dear Sir,

My telephone number is 24403272 in Kottur, Adayar and having a broad band connection. The broad band connection is giving problem continuosly for more than two months now.It does not get connected or if connected it gets disconnected in a short time.We have been complaining many times.The technicialns and engineers visited more than once and assured everything will be fine. But the problem continues.

I am away from home and not able to connect by skype or communicate over email. My daughter is appearing different entrance exams after 12th where internet connections is very essential for applying, seeing results, counselling etc.The broad band connection problem is putting us in deep trouble.

I will be grateful if you can arrange to solve the problem immediately.

C.M.Muralidharan
Flat 13, Asian Bharati Apartments,
Bharati Avenue
Kottur, Chennai 600085

A/c No[protected]- V Ramachandran Landline No[protected] : mail id [protected]@rediffmail.com
I have taken your BBG FN COMBO 600 on 31.10.2012 and have paid the triyearly subscription for the period from
31.10.2012 to 30.10.2015. As per the plan, I am entitled for 250 calls and you were allowing the discount accordingly
during the period from Nov 2012 to April 2013. I however find that you allowed discount only 145 calls during May 2013
(vide your bill dated 6.6.2013) I also find that you have now split the calls made into offnet and onnet and you allowed
discount only the on net calls. When I entered into contract with you, it was agreed that you will allowed 250 calls
free every month . You said that triennial broadband charges have been revised from April 2013 and that this will be
applicable to me only after the expiry of current plan period and this means you will have to bill me only at the old rates
and according to the plan terms and conditions as at the date of my payment of triennial broad band charges i.e
31.10.2012. If you are changing the plan and its terms now it is highly illegal and unethical. Please therefore allow me
the rebate for the balance 105 calls in my next bill and also ensure that your bills are made strictly in accordance with
the rates as applicable on 31.10.2012 until 30.10.2015. In the meanwhile I am paying the bill to avoid disconnection
and under protest RAMACHANDRAN V. M51/2 (14) I ST MAIN ROAD, BESANTNAGAR CHENNAI 600090

MY land line number is[protected].

My contact number is [protected].


Sir

I was using bsnl broadband plan for last couple 6 years. I was using bsnl broadband combo 630 for the last couple of months. Last month night unlimited download has been withdrawn suddenly without prior notification. I got message in my mobile only on 04/07/2014. So I didn aware of that for the first three days.So i used as usual in the free night timings. So the bill was very high for this month which am not able to pay.. Could you please look in to that and give some discount in my bill.. Hoping for the best reply..

My mobile number.[protected] activate urgently

i register 2 no for excel power plan on 5th feb 2009. I got the registry msg.
But the problem is this that the excel power plan is not activate till 23rd feb 2009.
When i call to customer care, they didn't give proper response and they cut the phone.
Then suggest me to what to do?
Thank u.

BSNL Excel Prepaid — Signal problem

BSNL Excel General Pre Paid User For More than 5 years

Tower problem While enter into house, This problem Escalated to Local Nanganallur Telephone exchange

Till now No response, Please look into this matter and do the needful.

Prepaid - cell no - [protected], since 2 days, not receiving incoming calls say error to the caller.

dear sir i have a no jharkhand([protected]) location is tatanagar, adityapur-1, tower shown on screen is AIADA.last 7 days there r too much call drops.balance is deducted but unable to talk.so pleasee needful work for this.