[Resolved]  BSNL — deduction of balance

complaint again bsnl service provider for deduction of amount.

hey bro, i also have similar problem on that day (10th april)
i call bsnl customer care they said refund not possible so he told to wait 13 days to process the compliant and on 15th april again 5 rs was deducted from my mob bal .. I am helpless ... Can anybody help???
Sorry abt my english..
Sujan
[protected]

hello,
i just want to know why you people always deduct my balance whenever i recharge. do you people want some diwali chanda or anything because i am really not able to understand the reason. plz return my money if possible otherwise i don't respect this network and this will remain same. ([protected])

I have the sim of BSNL No. i.e. [protected], my balance is deducted many times from the last 3-4 months, every time a new service is activated on my number unknowingly without my permission and when i contact with customer care , they didn't response me correctly.
Please Please Please ....Solve my problem....

My no. is [protected]. I don't know what the hell is Boss Ka Toss, just a messasge comes and my Rs.8 is deducted from the balance; but i didn't subscribe for any Boss ka Toss. You are running such a big company and you do such fraud things with the customers. Customer care people just say your complaint number has been lodged and you will get a message but i didn't get any message & when i call the next day they don't even give the complaint number. Its such a cheap act deducting balance from your so-called valuable customers' account without any reason!! JUST REFUND MY MONEY

dear sir,
its really painstaking to see that main balance of my mobile is being deducted,and never has the amount been refunded..i use bsnl sim...automatically some of the services get activated but the service providers deny the fact..

Hello,

My name is Priyam Paul, BSNL No- [protected].

recharged my mobile for last thre time with Rs 50/- each time.

Some kind of VOLT Service n stuff deducted Rs 25/- every time for which I never requested for the service, not even in my dream.

The best part is, when I tried to reach 1503, 198, [protected], [protected], [protected]...All these numbers are getting connected, giving options to a certain level, BUT GETTING DISCONNECTED Automaticaly when we are trying to launch a complain or speak with Customer Care Rep.

Hello,

My name is Priyam Paul, BSNL No- [protected].

recharged my mobile for last three time with Rs 50/- each time.

Some kind of VOLT Service n stuff deducted Rs 25/- every time for which I never requested for the service, not even in my dream.

The best part is, when I tried to reach 1503, 198, [protected], [protected], [protected]...All these numbers are getting connected, giving options to a certain level, BUT GETTING DISCONNECTED Automaticaly when we are trying to launch a complain or speak with Customer Care Rep.

Hello,

My name is Priyam Paul, BSNL No- [protected]. My alternate number is [protected]

recharged my mobile for last three time with Rs 50/- each time.

Some kind of VOLT Service n stuff deducted Rs 25/- every time for which I never requested for the service, not even in my dream.

The best part is, when I tried to reach 1503, 198, [protected], [protected], [protected]...All these numbers are getting connected, giving options to a certain level, BUT GETTING DISCONNECTED Automaticaly when we are trying to launch a complain or speak with Customer Care Rep.

My BSNL no.-[protected] (Jharkhand)

I am trying to call BSNL customer care 1503/[protected] but it never works & never response to our call.
As I have not activated any services but BSNL have deducted 45 rs balance for cricket pack since last 3 months i.e 15 rs/month(30/3/2013, 30/4/2013, 30/5/2013) & i want to activate DND service and also my 45 rs back in my talk time but not able to connect customer care.

As i have mailed to [protected]@bsnl.co.in i.e head of jharkhand region but no response is coming back and also twice i have complained through BSNL website but their is no response coming back.

Please give response for my problem.

Regards,

Abhishek
[protected]

Sir,
I am a Bsnl cell. user customer. I had a balance of Rs.900 approx. in my cell, no. [protected] on date 25.-06-2013. My service provider sent me 13 sms at the same time that some service is acctivated on your no. and deduct Rs. 695 from my balance. Co. sent me the following sms;-
Dear customer, your subscription to nexGTv Gold Pack of validity 30 days has been renewed and you have been charged Rs. 99 (five time, means 99*5 = Rs. 495) 2. Dear customer your subscription to nexGTv Sony Pack of validity 30 days has been renewed and you have been charged Rs. 25 ( eight time, means 25*8= Rs. 200)
Sir, I talked to the customer care reg. this, they repllied me that balance will not be refunded.I shocked. I have fade up with Bsnl service provider due to this incident. How a customer can afford this type loot of bsnl. I can not bear this harashment any more of this co. Sir you are requested to take action for refund of said money and also request to not give me any more harashment .Thanks a lot.

SIR
my balance is deducting from my account due to some "follow service" nd every day my rs 5 is deducting from my account. i have deactivate this service lot of time but there is no response so please solve this issue.
thanks...

SIR
my balance is deducting from my account due to some "follow service" nd every day my rs 5 is deducting from my account. i have deactivate this service lot of time but there is no response so please solve this issue.
thanks... my contact number is [protected]