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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 631

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R
ravindragrr
from Bengaluru, Karnataka
Jun 20, 2010
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Resolved

Address: Bangalore, Karnataka

Dear Sir,

Wish to bring your notice , BSNL- telephone exchange of Kamalanagar by department of Bangalore telecom district is violating all kind of environmental acts since it is commissioned.

The noise levels are so high it is impossible for people leaving adjacent to live peacefully.

Residences sleep and children studies are thrown out of gear since years even after complaints to BSNL head India operations.

Generators of exchange while running produces sound levels as high as 80 to 90 decibels where in it has to be 40 decibels as per govt of India environment acts

Also air condition plants working 24 hours a day throughout the year produces equally bad sound levels of 80 to 90 decibels.

Request for stringent action against responsible officers in violating environmental acts of the country ,and to set right whole system as per norms.

It is suggested to shut down the operations until such measures are taken.

Please allow people to live peacefully and set the standards for others to follow environment rules.

Regards
Aug 13, 2020
Complaint marked as Resolved 

BSNL — High noise in telephone

My telephone no. 23434815 has very large noise and very difficult to hear any communication. Please do
the needful.

S. S. Rai
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    Ravi Paloor
    from Ahmedabad, Gujarat
    Jun 19, 2010
    Resolved
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    Resolved

    Address: West Bengal

    We have complained regarding non availability of outgoing calls and non functioning of dynamic locking system on 3.06.2010 against our telephone no.24630661 to the Divisional Engineer (Intl/Extnl), Russa Exchange, Calcutta Telephones. Nobody has attended the complaint till date even after 17 days.

    Arya Vaidya Sala, Kottakkal, 199Sarat Bose Road, Kolkata 700 029
    Aug 13, 2020
    Complaint marked as Resolved 

    BSNL Mobile — no network under roof

    I am from bhusawal dist jalgaon of maharshtra .i am suffering form no network under roof .I am regd my complent as no 3214844 dt 2 /8/2009 but there is no action on the same . now i want to go to consumer court can i do it
    To:
    P.K. Mukhopadhyay, DE (Admn.),
    O/o GM Kolkata SSA, 135A, B.R.B. Bose Road, Kol-1.
    Subject: Very poor and ineffective connectivity: complain ( Docket No. 3672931 dated 15/05/2009 at BSNL Customer Care Call Centre Mobile No. [protected] ), Kolkata.
    Dear Sir,
    I am forwarding herewith (Trailing Mail), the above Grievance report of mine, registered at your Call Centre on 15/05/2009, which remains unresolved till date, in spite of Reminders.
    My problem has deteriorated. I cannot get connectivity from my bed. Connection from balcony or roof-top also gets disconnected very frequently in less than a minute. You may send someone to verify my grievance.
    Kindly take necessary steps for redress of my grievance by restoring connectivity.
    I shall expect an email acknowledging my complain submitted to you as the Nodal Officer.
    Wish you all the best.
    Dr. Jnanabrata Sil
    Mobile No: [protected].

    --- On Sat, 12/6/10, JNANABRATA SIL <[protected]@yahoo.co.uk> wrote:


    From: JNANABRATA SIL <[protected]@yahoo.co.uk>
    Subject: REMINDER:Very poor and ineffective connectivity: complain (Docket No. 3672931 dated 15/05/2009 at BSNL customercare no. [protected] ), Kolkata.
    To: [protected]@bsnl.co.in
    Cc: [protected]@trai.gov.in
    Date: Saturday, 12 June, 2010, 13:13

    Dear Sir,

    Kindly refer to my Complain (Docket No. 3672931 dated 15/05/2009 at BSNL customercare no. [protected] ), Kolkata.

    Your connectivity has further deteriorated and I, a protagonist of Public Sector, am now compelled to think of changing to some private network, unless some immediate action is taken. It is painful to mention that no one from your end did even contact me and tell how long it may take to rectify the defect.

    I have two connections from BSNL, viz, [protected] and [protected].
    I am a resident of 11/2/1-A, Becharam Chatterjee Road, Behala, Kolkata-700034. I am not getting BSNL network connection from my room for about last six months. I am to run to roof or balcony to receive incoming call, Then again these calls get frequently terminated for network failure. I lodged a complain with my Helpline of BSNL ([protected]) but no action has been taken. My e-mail complains to the BSNL Grievance cell, Nodal Officer and Appellate Authority also remain un-replied.
    Not responding to my complains is also unfair, if not illegal.
    NORMALLY, I SHOULD GET UNINTERRUPTED NETWORK CONNECTION FROM MY BED.
    BSNL DID NOT INFORM ME THAT I SHALL HAVE TO GET THEIR NETWORK CONNECTION FROM ROOF-TOP OR ROADS ONLY.
    As such, I believe, all these amount to blatant breech of contract.
    What can I do to compel BSNL to rectify the unbearable situation?
    Can you please guide and help?
    Present Position: Failing to get any response, I contacted BSNL prepaid mobile Helpline ([protected]) again and they registered another complain (Docket No. 5700719 dated 02/08/2010). As usual, there is no response till date (26/08/2010)
    Grievance Addressing Cell
    BSNL
    Kolkata

    Dear sir,

    I am one of the customers of BSNL for more than two decades last, holding tel. connection no. 22423722.

    In the last part of September, my telephone connection turned dead and, as usual, a complaint was lodged with your automatic fault booking system.

    Having no restoration of the telephone services, while inquiring on the status of the complaint lodged, I was informed through the automatic reply that no complaint was pending for the above tel. no. of mine. I, however, had immediately lodged another complaint under no. [protected] of 11th october, 2912 and had been regularly following up on the status of the restoration work and had been being informed as "the work was in progress", until 20th October, when suddenly and surprisingly I was informed again that there had been no complaint pending relating to my above telephone no. though the line was still dead.

    In an utter confusion.I had lodged the third complaint through you automatic fault booking system on 20th October bearing no. [protected], and had the same experience until 5th November, when I, having been communicated in the same language that no complaint is pending on my above tel.line, had to lodge yet another, i.e the fourth one bearing no. [protected] on 5th November and had been awaiting, perhaps stupidly, for restoration of my BSNL Tel. Services.

    At this stage, I, out of serious dejection, started looking for someone in Grievance redressal exercise in BSNL and contacted the Customer Care Services at the toll free no. 197. I was referred by them the telephone no 2235 6622 for redressal of my complaint, and all my attempt to contact on that tel. no. was futile.

    On my getting reverted back to the Customer care, I was ridiculously asked as to how did I get that no. and the correct no. will be the one of the CGM-CTD which is (o[protected], which also, despite all my futile effort remained totally inaccessible .

    And my third effort to seek effective support from the Customer Care executive ended in yet another corrective reference, providing by them as tel. no. 2415 0002 of CGM,
    which too was, sometime inaccessible and sometime non responding, as usual, till date.

    To day while trying to find out the status of restorative work, with a grim hope, I was again shelled back with the same comment for the fourth time that you have no complaint pending on my tel. no. and having been constrained to lodge my Fifth complaint, bearing no. [protected], out of total frustration, I prefered to take the opportunity to place on record the unique model of Customer Care extended by BSNL, the Apex body of the Govt. of India for telecommunication

    While on the subject I may also be allowed to put on record the important role, the above telephone connection has in my family, which is consisting of Four senior Citizens only, in an age range of 61 to 92, out of which my mother who is 92+ is a bed ridden patient fighting the bite of a "Non Hemorrhagic Cerebral Infarct" she had suffered on January last.

    In the light of above, I wish to submit most humbly that having no services from the above telephone connection of mine, despite sticking and banging my head from pillar to post, kindly oblige me by either restoring and ensuring the uninterrupted telephone services essential for the family, or treating this communication as the one for surrendering my telephone connection from the date of my first complaint i.e end September.

    Looking forward to receiving an early communication from you.

    C. Dassarma
    Flat- 2A
    77/S, R.K.Chatterjee Road,
    Kasba,
    Kolkata- 700042
    Tel. 24423722
    Mob.[protected]
    After giving several request no one attend to connect my loop or wire for my LAND AND B BAND[protected] .IN THE NAME OF SUVANKAR MITRA, MOBILE +91 [protected], LODGED DOCKET 15 DAYS OVER, SEVERALREQUEST TO SARSUNA EXCHANGE BUT NO INTIATIVE TAKEN, JUST TELLING LEAVE YOUR PHONE OR DSURRENDER B BAND, I HAVE NO PERMISSION TO REPAIR UNDERGROUND FAULT. PLEASE HELP ME, BECAUSE IT WAS A CUSTOMER CARE NO 2493 2944.
    SOUTH BEHALA ROAD, KOLKATA 700061
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      jeangraham76
      from Chandigarh, Chandigarh
      Jun 19, 2010
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      Address: Dehradun, Uttarakhand

      i received a url sms about stock information. I clicked it just to see what it is. As soon as i clicked it 30/- were deducted. The reason for complaint is that i was not given enough info about the service.so that i didnt get the time to decide wether i want to use service or not.and i had to lose 38/- on a service i dont want to use. If a govt org is using such false practices then its a pitty for indian people-[protected]
      Dear, Sir
      without me any information any sms from my BSNL pre paid account has deducted 20 rupees of cricket pack running on yesterday. I am not an agrrey to duduct my account rs of 20/-. because i have not running any pack my account. Please kindly verify my problem as soon as posible.

      Mobile No : [protected]
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        V
        vpmahajan
        Jun 19, 2010
        Resolved
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        Address: Thane, Maharashtra

        19June 10,
        My LL NO 2438614 with broadband facility,I do not get my bill on my bank ac even after several days.For last 2 weeks , I am trying to pay the bill online through BSNL online payment gateway. First it was not accepting my details and now, I can view my bill but when try to clik PAY ONLINE , I can not pay because I do not get any gate way of any bank .
        The authorities who should check the website ,whether it is properly working or not, whether it is user friendly, do not BOTHER about it.
        May be , the officers are computer illiterate.
        v p mahajan
        Aug 13, 2020
        Complaint marked as Resolved 

        Bharat Sanchar Nigam Limited — mudchug

        Dear Sir

        Please cancel MODCHG charges from my landline bill Phone no.[protected].

        Shweta Soman
        Parra Mapusa Goa
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          K
          kksaraswat
          from Gurgaon, Haryana
          Jun 19, 2010
          Resolved
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          Resolved

          Address: Agra, Uttar Pradesh

          Sir,
          My cell No. - [protected] in the Name of S.P. Lawania from Agra .
          Regularly I get unwanted messages from BP-56363 , and after that a sum of Rs. 8/- are charged from my balance by no.[protected] and this is happening from 2nd week of March, 2010 . For which I lodged a complaint on your customer care service vide complaint no. - 6136752, but still the balance of Rs. 8/- is deducted per week , causing me a financial loss of more than Rs. 100/- .
          So I request your good-selves to stop the service immediately and Refund the amount with Interest by way of crediting my balance.

          I[censored] won`t hear then I shall be constrained to move to consumer-forum against you.
          I hope u will do the needful favorably.

          Thanking You,
          Yours Faithfully
          S.P. Lawania , Agra
          Aug 13, 2020
          Complaint marked as Resolved 

          BSNL Cellone — Refund not given

          BSNl Cellone division (Karnataka)

          I had surrendered sim card on April 4, 2008. My cell number was [protected]. I want to get the security refund & rest of the balance back at the earliest possible. I had called the customer care in oct 2008, nothing happpened & now that no. does not exist anymore. Pl help.

          thanks,
          shalini

          BSNL_Cellone — Refund not given

          I have surrendered my Cellone Sim card & got the connection cancelled for my cell number [protected]. Till date I have not received the refund (Rs.2000/-) from BSNL. Its been 1 year since I have surrendered the Sim. I tried to contact the customer care service, but the number ([protected]) is no longer in operation. Pl help..

          BSNL — Incompetency of BSNL internet sevice and harrasment caused by them

          Service provider : BSNL

          Internet and phone services are not at all working from last couple of months.Whenever i called for costumer care services, they keep on saying that, everything is fine, thier must be some problem in your computer. We have been paying the bill for the last 4 months, keeping in mind that they would take any step.And moreover whenever we went to the office they behaved very badly.We are dissatisfied by the services provided by them and also the harrasment caused by these people.
          I had complain for non-functioning of Broadband for 3 months (June~August, 2008) Ph: no. 2556 5789

          Your Paikpara Tel. exchange has accepted and assured me to refund Rs. 500/- for non-functioning of Broad Band service. So far I have not received payment on adjustment to my subsequent bill.

          Please confirm when I can receive refund which will be adjusted to my new bill Ph:[protected]because I have recently transferred to my new house and my transferred phone no.[protected]

          Nearly a year gap of settlement and refund claim astonishingly delayed !!!

          Thanks,
          A.Dan

          CellOne — deactivating GPRS

          i want to deactivate Gprs in my mobile but i can't. so i ask to deactivate it for the mobile no, [protected] indian
          Hi Sir,

          I would like to make my monthly income more, pls. provide me some guide & tell me about the iforex, so that i can learn the try forex trading.

          i am waiting for your reply at the earliest.

          regards,

          Sangeetha Shivakumar
          [protected]
          Dear Bsnl Officer,

          This is complain regarding following services not available from your end.

          1. Online complain number [protected] is no working its saying the number is deactivated
          2. Online complain[protected] is not available saying the same is available.
          3. a)Value added services like caller tune activated without my permission.
          Sent SMS to BT DEACT as well as BT DCT to 56700 as mentioned in websites but responding that invalid song code.
          b) To Deactivate GPRS sent message GPRSDC to 53733 but responded mail at “53733” to improve to internet experience
          c) Want To de activate news services but deactivation is not happening.

          In this way BSNL is billing me these services without my consent.
          Trying to lodge complain through customer care but it said[protected], service to this no. discontinued.

          So it’s very poor on BSNL part while providing service. They still working like SARKARI BABUS .

          My Mobile No. : [protected](Post Paid)
          Name :Pankaj Kumar Agrawal
          Circle :Chhattisgarh (Raipur)

          Kindly immediately discontinue all these, value added services from my Mob No.
          I Think government close the bsnl or sell the company to private sector. Its very Un-efficient organisation, only draining the public money.Its only a Money earning machine for Sarkari Babus and ministers.
          Sir
          My Mobil No is [protected] in the name of Gajendran in Agra one love sms activated with out my permission now their charging every month Rs.30/- and every 15 days their charging Rs.15/ with in formal information, please deactivate this sms and refund my money and i tried for custermer ion 12/11/2011 at 1929 hrs but he did not given proper replay and he disconnected m connection so please take action against conserd person.
          Thanking you
          sir
          ```I am v.kandasamy no.[protected]. I Have been receiving service messages charging 7Rs per week without getting my permission for the last 6 months. I complained many times to customer care persons .they didnt do nothing. So please deactivate this sms and refund my money.
          Thanking you
          what is this SJOKES in bsnl and how to deactivate this option it is charging Rs 15 per month

          please anbody help to to deactivate this option and how.


          my phone no. is [protected] name Jayashree
          Dear BSNL Officer,

          My mobile no. is [protected]. For the last six months without my consent BSNL is deducting Rs. 20/- for East Vault Phone Backup service. I had never activated this service. I had sent sms several time requesting deactivation of this service but to no effect.

          Please disconnect this service as I do not require it at all.

          I will be grateful if bsnl stops harrasing customer.

          Sugata Das
          Garia, Kolkata
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            R
            realityhurts101
            from Bhubaneshwar, Odisha
            Jun 19, 2010
            Resolved
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            Resolved

            I wanted to watch TV on my mobile. Little did i know that it was still a dream .
            You first have to send an SMS “MY3GTV” & send to 55447 ( Rs. 2 for the SMS) and then the application link is sent to your mobile handset via SMS. Once the application downloads (Approx Rs 2 for the download charged by BSNL.)
            I then installed and opened the application and selected watching mobile TV - Channel ESPN MobileTV for one day (Charged Rs. 10 for one day subcription)
            Once I selected the channel it took five minutes to activate.
            Post which a list of programmes comes up ,this is again confusing as there is no time mentioned and I was assuming the ESPN channel to load LIVE which did not happen. I selected almost all porgrammes in the list but none seemed to be working all that I got was a buffer for 2 minutes and then a message saying " the channel will show at scheduled time." or something similar. I dont remember the exact text.
            Once i exited the channel I was charged around Rs.5 for the programmes none of which played forget live streaming of the videos .
            I wasted Rs 19 for nothing which i could have used to make atleast 1900 seconds of calls (@ 1p/sec )
            Website of the technology provider : http://www.mimobi.tv/apalya/
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Sir

            I would kindly request you to send your mobile number and the date of transaction to my email ID deepak.[protected]@apalya.com

            We will fully investigate the issue and will also refund the charges to you

            Deepak Gupta
            VP - Sales
            ddear sir,
            my mobile no [protected] samsung B-7620 need mimobitv download will give me plz plz plz
            how can i show attitude when i have more complaint for this mimobitv aps this aps is totally for i have tried this more then 4 months with no result i m so angry i want to hit...even though my house is by the 3g tower iwant2 always shows error ihave lost about rs300 trying on this aps with monthly...totaly
            But, i am using samsung corby and TV streaming and play is very nice exept that BSNL charges are too high, like almost 1rupee per minute
            I have a samsung wave s8500 mobile Iwant to looking mobile tv pls hlp me... my contact no [protected] My name Dinesh khatri from kukarwada
            i want to use mimobi tv on my samsun-gt5230 monte, but it saying it is not support u r handset kindly explain it wethrt it is possible or not on my handset since i have 3g serivice activeted using bsnl sim youtube working very nice on my handest.plz suggest.
            [protected]@yahoo.com
            Sir i want to see sun tv but in mimobi tv there is no suntv logo
            Sir i want to see MiMobitv i have send so many times the sms to 55447 but no link has been send to me, my mobile number is [protected] and my mobile is samsung galaxy tab GT-P1000. sir how can i set the tv ? please help me
            Dear Sir
            I am using Nokia 6220classic 3g mobile but does not support mimobi tv settings now.my mob no is [protected] Please help me for settings
            Dear sir,
            I am using Nokia E71. I have purchased (subscribed) channels many times .Moneys wesre deducted from my mob no [protected] still channels are not viewed. Always a message appears on my mobile screen that registration is on progress. pl. look into matters.
            With regards,
            Dinesh Prasad singh,
            Jamshedpur
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              M
              mksonly
              from Bengaluru, Karnataka
              Jun 19, 2010
              Resolved
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              Resolved

              Address: Ranchi, Jharkhand

              REMINDER AFTER A MONTH
              [protected][protected]------

              At present I am in Bangalore my mobile no. [protected] and [protected].
              I have paid bill through BSNL site, through ICICI bank account on 16/05/2010 Bill date was 08/04/2010. I have got receipt

              generated by inter net. Its last date was 20/05/2010. on 21/05/2010 BSNL site added fine, my bill was Rs. 1056 which was paid

              on 16/05/2010. now it is showing Rs 1056+40(fine)=1096. It means my bill was not deposited.Please look into the mater.

              Receipt was given below

              Biller Details
              BILL JUNCTION PAYMENT LIMITED
              TRADE WORLD BLDG, CWING, 3RD FLR
              KAMALA CITY, SENAPATI BAPAT MARG
              LOWER PAREL - 400013



              Consumer Details
              L675_BSNL Jharkhand Telecom Circle Ranchi
              Payment Details
              Payment Id [protected]

              Amount (Rs) INR 1,056.00
              Date of Payment 16/05/2010
              Debit Account[protected]
              Payment Status Success
              Payment Remarks teliphone bill 02-03

              BHARAT SANCHAR NIGAM LTD.RANCHI

              TPSL Transaction ID : RCH-1713090

              Bill No :47560071

              Date :16 May 2010

              Name : BSNL RANCHI

              Consumer No: 1713090

              Telephone No: 2443486

              Payment Date : 16 May 2010

              Amount Received : 1056

              Bank Name : ICICI

              m k sinha mail id [protected]@gmail.com
              Aug 13, 2020
              Complaint marked as Resolved 
              Phone Number [protected]
              men 52906 se masala joke aa raha hai. Partdin 1 rupye kat rahe han. Maine Susbcribe bhi nahi kiya hai. Un subscribe karne ke liye Bsnl coustomer care par bat bhi nahi ho rahi hain. Agar joke ki seva ban nahi hui to main consumer court me case karunga.
              Yogendra Pandey
              Sir, I CP Choudhary, Ranchi having mobile Nos [protected], [protected] and [protected]. So many amounts have been deducted from these Nos during last two months, for this I made several complaints with customer care. In spite of repeated contact with customer care still no refund has been given to the above Nos. It is watched that also no proper responce are being given by customer care.

              Sir, should I leave the bsnl service and I should advice to our near and dear to leave bsnl and join other company, as the bsnl is not for general people. Please advice further and immediate responce.
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                John Zacharias
                Jun 19, 2010
                Resolved
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                Resolved

                Address: Ernakulam, Kerala

                Dear sir,
                I would like to inform you that my land line No.2575321 is not in operation for the last one week.Inspite of repeated complaints to our telephone excahnge CUSAT(Cochin University ) ,no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                Best regards
                John Zacharias
                Aug 13, 2020
                Complaint marked as Resolved 

                BSNL - Landline Division — Landline not working...

                Hi

                i have a landline connection with BSNL- Chennai in the exchange Ambattur Chennai - 600053 and for the past one week my Landline is not working and also registered the complaint through phone and got the doc. no. Not only for my residence, more than 2-3 houses in that street face this problem and gave a complaint but till now no steps has been taken...very shame and worst customer service.
                Sir,
                My land line (No.2535284) is not working since 01.07.2010.
                Pl attend the fault.

                K.A.Santhosh kumar,
                Sreevasom,
                Nettayikodath Fifth Cross Road,
                Palarivattom.
                Dear sir,
                I would like to inform you that my land line No.[protected] is not in operation for the last o3 months.Inspite of repeated complaints to our telephone excahnge Peruvanthanam and Perrmedu, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                Best regards
                V. J. Jose
                Vaniyapurackal
                Peruvanthanam Post
                Dear Sir,

                I have applied a broadband connection[protected] shifting on Jun 2010.But they are shifted and connected[protected]Not working) on sept 2nd 2010 but not working yet(They had taken 3 months for a connection shift). I had called several times to Palarivattom exchange .Everyday they are telling like today they will check the issue.
                But iam mentaly tired from their response. please help me to connect my land line as soon as possible. I already wasted my time to call several peoples Now I have a booklet of contact number they have given for this issues(Most of them not working).

                Regards

                BSNL Landline — NOT WORKING FOR LAST 3 MONTHS IN SPITE OF OUR REPEATED COMPLAINT ON 198

                INSPITE OF OUR REPEATED COMPALINT ON 198 AGAINST OUR LAND LINE NO .[protected] FOR LAST 3 MONTHS, NOBODY COME/ENQUIRE ABOUT OUR COMPLAINT
                LAND LINE NO. [protected] OF NAMED RAJENDRA BABURAO SHINDE MKP-2652055 CONSUMER NO. TGJVDR1335506 DEAD FROM LAST THREE DAYS IE FROM 13.10.2010 14.00HRS
                Sir,
                My land line (No.2526144) is not working since 11.10.2010
                Pl attend the fault.
                K.u.Mohammed,
                Kalappoth house
                pallipuramkara
                mudickal P.O
                perumbavoor,
                Pin 683547

                BSNL — Landline not working in spite of complaint

                Land line telephone no.[protected] is not working properly since long last complaint was done on 30/10/2010 complaint no.12979.The linesman did come within a week and after fiddling with phone/line informed that the cable is required to be changed and he will get it changed with a day or two. Sorry to inform that no action has been taken since then. I am still waiting for readdressal of my complaint though several reminders have been given. Hope some authority wakes up and address my agony.

                Anand Nandan, Advocate
                F-1,Plot no 420, Sector IV
                Vashali, Ghaziabad
                UP
                Dear sir,
                I would like to inform you that my broad band connection (Ph:[protected]is not in operation for the last one one and half months.Inspite of repeated complaints to our telephone excahnge (Thiruvankulam), no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                Best regards
                Adv.P.K.Subramanion
                Dear sir,
                I would like to inform you that my land line No.[protected] Thiruvamkulam Exchange) is not in operation for the last 2 months.Inspite of repeated complaints to our telephone excahnge thiruvamkualm Excange no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                Best regards
                M.S. Roy
                Manakkattu, Muringamalam, Mamala,
                (M) [protected]
                My land line (No.2546656) is not working since.
                11.03.2011 Pl attend the fault.
                LAND LINE NOT WORKING
                My land line (No.2546656) is not working since.
                11.03.2011 Pl attend the fault.

                SEKAR C[protected],
                B-47 FACT QUARTERS,
                FACT TOWNSHIP,
                UDYOGAMANDAL & P.O,
                KOCHI-63501.
                MY LAND LINE NOT WORKING
                PH.NO.2350708
                BILL NOT RECEIVED


                THEN WE PAYED THE BILL BY ENQURING YOUR OFFICE

                YET THE CONNECTION IS NOT ACTIVATED
                Dear sir,

                I would like to inform you that my land line No.[protected] Kalamassery Exchange) is not in operation for the last 16 months.Inspite of repeated complaints to our telephone excahnge Kalamassery Excange(Contact personn Lalitha) no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.

                Hoping to hear from you soon

                Best regards

                K.P. Joseph
                Kalapurakkal House, Near Chullikkavu Temple, Kalamassery
                Dear sir,

                I would like to inform you that my land line No.[protected] Kalamassery Exchange) is not in operation for the last 16 months.Inspite of repeated complaints to our telephone excahnge Kalamassery Excange(Contact personn Lalitha Phone No:[protected] no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.

                Hoping to hear from you soon

                Best regards

                K.P. Joseph
                Kalapurakkal House, Near Chullikkavu Temple, Kalamassery
                My Landline Phone Number[protected] was not working from last 2 weeks. I made a complaint on 17th May 2011. Complaint No.C-929. It is not yet rectified even after repeated reminders also.
                Dear sir,
                I would like to inform you that my land line No.[protected] is not in operation for the last six month.Inspite of repeated complaints to our telephone excahnge kuttampuzha, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                Best regards
                M K JOY
                MATTATHIL [H]
                NJAYAPILLY P.O
                KOTHAMANGALAM
                ERNAKULAM
                [protected]
                Dear sir,
                I would like to inform you that my land line No.2762448is not in operation for the three week.Inspite of repeated complaints to our telephone excahnge kolenchery, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                Best regards

                reena babu
                kadayiruppu
                Dear sir,
                I would like to inform you that my land line No.[protected] is not in operation for the last one month.Inspite of repeated complaints to our telephone excahnge, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                Best regards
                A.A.JOY
                AVITTAMPILLY(H)
                NADUVATTOM.P.O
                KALADY
                ERNAKULAM
                PIN 683574
                Dear sir,
                I would like to inform you that my land line No.[protected] is not in operation.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                Best regards

                N. Surendran
                1662-A2
                LAKSHMI HOUSE.
                JAWAHAR NAGAR
                KADAVANTHARA
                KOCHI-682020

                P.S. JOHN — Land Phone Not Working

                Sir, our land phone number is :[protected] located at Mallassery exchange (Pathanamthitta dist.).

                1) before, this phone was having regular disturbance in line while talking (was not clear).

                2) and when talking to some one, we were hearing our neighbour's talk to his friend and he was able to hear what we talk, thus we were unable to continue our talk.

                for years this is happening and now the phone is not at all working for months. we cannot use the land phone other than mobile, however, we are to pay the normal telephone bill without any fail.

                what the technicians there doing which we don't understand, only we know we cannot use the land phone.

                for years we were complaining about this problem but as of today nothing has been done by the technicians/ authorized personnel.

                your kind intervention and urgent necessary action in this matter would be appreciated.

                yours faithfully,

                Saji John
                Qatar
                Sir,
                My land line No.[protected] is not working for the last two months.Inspite of repeated complaints to our telephone excahnge, no action is being taken to rectify the fault.
                I have given a request for Broadband connection also.
                Kindly investigate and do the needful to rectify the fault as soon as possible.

                Raju N.k
                NO ACTION HAS BEEN TAKEN BY BSNL AS OF TODAY ON THE ABOVE COMPLAINT. THIS IS RIDICULOUS!
                Dear sir,
                I would like to inform you that my land line No.[protected] is not in good operation for the last one month have BSNL internet BB connection under my existing telephone line. the internet connection also faulty because of noise and some times no dial tone. Repeated complaints made to the BSNL ( Sreemoolanagaram ) Exchange.I connected the instrument direct wiring from the exchange and found that the line is under fault outside also. I took the internet connection for my online MT work, I can't do my job up to date with these problems. Kindly investigate and do the needful to rectify the fault as soon as possible.

                Hoping to hear from you soon
                Best regards
                umesh menon
                vellarappilly south,
                sreemoolanagaram,
                [protected]
                Dear sir,
                I would like to inform you that my land line No.[protected] is not in operation for the last two years.Inspite of repeated complaints to our telephone excahnge, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Please do the needful.
                Best regards
                Biji
                Sir,

                The data services in my land phone[protected] is being faulty for the last two weeks even if the basic voice phone is working. Last week the complaint has been attended by the lineman and he expressed his inability to rectify the same, as there is a cable fault. No, further follow ups are noticed to rectify the complaint. I have just been made paying for the services I'm not availing. Please look into and intervene.

                Best regards,

                K K Georgekutty
                Kollialil
                Vengola
                Onamkulam, Perumbavoor
                Dear sir,
                I would like to inform you that my land line No.[protected] is not in operation for the last one month.Inspite of repeated complaints to our telephone excahnge, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible. Already informed Telephone exchange Complaint register Arakkunnam exchange.Register No X 266 on MARCH 5th.

                Hoping to hear from you soon

                Thanks & Regards,
                K J Jacob
                Koomullil (H)
                Vettickal po,
                Mulanthuruthy
                Ernakulam.
                Dear sir
                I would like to inform you that my land line No[protected] is not working for the last two month.Inspite of repeated complaints to our telephone exchange, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                my exchange is mangalathunada, (kolencherry division).
                Please do the needful

                Thanks & Regards,
                BIJU YACOB
                My land phone No.[protected] is not working kindly do the needful.
                Sir,

                My Land phone No. 2577383 is not working for the last few days. Kindly do the needful
                I would like to inform you that our office land line No.[protected] is not in good working condition for the last 4, 5 months. In spite of repeated complaints to our telephone exchange (Kakkanad), they called here at that time there is no complaint .after their call the phone became dead or overlap calls came.
                Last 4, 5 months our bill also high, we didn’t make the calls properly but we don’t know how this bill rate is high. We inform to BSNL ernakulam main office. In our phone the overlap calls from outside india. We don’t know the international call charges will pay by us? Our minimum rate less than Rs.1250/- but the recent bills we paid the double charges. Kindly do our favour at the earliest.

                Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                sir, i have take a broadband connection before 10 day. till now i am not getting internet properly . hardly i use it only for 2 hours in this 10 days. i raise complaint to narrakal exchange twice but once they came but they can rectify it . last i gave a complaint on 26/07/12. but till now no action is taken to rectify my problem. my no is 2498976.i request you to take necessary to rectify the fault as soon as possible.


                SHEFFIN K JOSEPH
                S/O KK JOSEPH
                KALATIVEETIL HOUSE
                OCHANTHURUTH
                VYPEEN
                PHONE [protected]
                HOSPITL PHONE IS NOT WORKING_[protected]
                Dear Sir,
                My Telephone number is[protected] of Thripunithura Telephone Exchange. From 6.9.2012 onward my telephone is not working. I tried to contact the telephone numbers 2778300, 2776300, 2780100 of Thripunthura Telephone exchange (which is already advertised in your telephone directory) for the last 13 days to inform about the default of my telephone connection. But nobody is attend my call. Therefore you take immediate action to rectify default otherwise I will constrained to give up telephone connection.


                K.S. GOPI
                'Saroja' RamDev Lane,
                Eroor, Thripunithura-682306.
                .
                Dear sir,

                I would like to inform you that my land line No.[protected] Kalamassery Exchange) is not in operation for the last 3 months ( Since 1st July 2012 ).Inspite of repeated requests, complaints and reminders to the telephone excahnge at Kalamassery, the fault is not seen to be fixed.Kindly look into this matter and sort out the problems as soon as possible.

                Thanking you

                Best regards

                Shanavas

                Nest, Sneha Nagar-17

                Near Govt. ITI

                Marakkar Sir Road, HMT colony PO.
                Sir,
                This Office telephone (No[protected] is not in operation for last two weeks. Inspite of repeated complaints (Through fault booking and by Official letter)to our telephone exchange (Thrikkakara), no action is being taken to rectify the fault. As this is a Central Govedrnment Office phone kindly investigate and do the needful to rectify the fault at the earliest. Copy of the Official letter addressed to the Sub Divisional Officer Telephones, Thrikkakara is also enclosed.

                Assistant Engineer (Elect)
                KCESD III, CPWD
                Kochi 37
                Dear Sir,

                I have a land line connection having consumer No[protected]Manjapra), It is not working for more than one moth. I had registered various complaint through 198 and 1500 but it is not yet rectified. So i here by humbly request you to take necessary action for rectifying the complaint and avoid the telephone charges for these period.

                thanking you

                Yours Truly,
                Joykutty Joseph
                Kannen House,
                Manjapra P.O
                Ernakulam Dist
                Kerala
                Dear sir,
                I would like to inform you that my land line No.[protected] is not working last one week.Kindly investigate and do the needful to rectify the fault as soon as possible.


                Jose Associates
                Imperial Lodge Annex Room no:411
                TD Road Ernakulam
                Pin code:682035
                mobile :[protected]
                Dear sir,
                I would like to inform you that my land phone (Ph:[protected]Belonging to Chottanikkara exchange is dead for more than a month. many complaints were made to the SDE, Chottanikkara exchange and the great line staff but nothing turned futile. Two months back when the same complaint happened I filed a complaint before the Permanent Adalath, situated at High Court and notice was sent to the Authorities by the adalath. within no time it was set right. But now the old problem has again arisen, and no action is being taken to rectify the fault.Therefore, Kindly do the needful to rectify the fault as expeditiously as possible.

                With regards
                Adv. Sreevalsan
                [protected]
                Dear Sir, My land Telephone number is[protected]not working since four days, please needfull actin early as possible.
                parackal rock products
                North Mazhuvannoor
                Dear sir,
                I would like to inform you that my land line No.2546134 is not in operation for the last few weeks.Inspite of repeated complaints to our telephone exchange -Eloor, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                Best regards
                Pathukkutty PM
                My land phone no.[protected] is not working from September 2012 onward. I have already complainted manytimes at Thankamany Exchange and after a complaint at Ernakuklam Customer complaint office on 14th, 18th and 21st of this month but in vain. Will you take necessary steps to solve this problem at the earliest?
                Dear sir,
                I would like to inform you that my land line No.2444715 is not in working for the last 3 week, but broadband is workig. Inspite of repeated complaints to our telephone excahnge north paravur they came 2 or 3 times and no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                Sir,

                I am a BSNL Land line customer, my land line[protected] was not working, I was registered a compliant through BSNL Azheekal division, Toll free number and online portal i am just booking the complaints for the last 40 days, several reminders unfortunately up to now no action has been taken. when i was try to contact customer service azheekal number[protected] service man informing to appeal to the highest authority of bsnl as per the information i was contact DE his number [protected] he was agree he will be solve my complaint as early relay disappointed to us until now same problem i cant even tolerate if this problem persist i will surrender the landline at the earliest. .Kindly investigate and do the needful

                Thanking You,
                Bhasurangi Vasu
                Tel: 2502734
                Dear sir,
                I would like to inform you that my land line No.[protected] is not in operation for the last 40 days . In spite of several complaints to our telephone exchange (azheekal tel #[protected], Unfortunately no action has being taken to rectify the fault when we call that service number[protected] the person who is attend the call she is blaming the line man is not coming in office (Azheekkal telephone exchange) and he is not attend any service call she is helpless relay I'm surprise to hear the answer from a govt: servant as per the instruction from staff complaint higher to authority i was call 3 times to (DE # [protected]) still same even service person want to check whether phone is working or not But am mentally tired from their response. I feel so sad because in my home my only mother she is above 80 yrs she doesn't know how to operate cell phone no way to contact her . I already wasted my time to call several peoples . Kindly investigate and do the needful to rectify the fault as soon as possible.
                Please do the needful.
                Best regards
                siji
                [protected]
                Dear sir,
                I would like to inform you that my land line No.2421667 is not in operation for the last one week.Inspite of repeated complaints to our telephone excahnge kakkanad, no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                Best regards
                Joseph P.S
                Dear sir,

                Please be informed that my land line No[protected] is not working for the last two weeks.
                I have registered a complaint through '198' and reminded several times, but no action has been taken so far. Now the phone is dead. I always get a reply" your complaint has been re-registered and processing''.
                Please look into the matter do the needful to rectify fault at the earliest.

                James.K.V.
                Federal Gardens
                Pulinchode, Aluva
                Dear sir,

                My landline No[protected] is not working for the last two weeks. I have already registered a complaint through Landline fault booking No.198.
                No action has been taken so far. Please do the needful to rectify the fault at the earliest.

                James.K.V.
                land line no[protected] not working. Please rectify.
                Dear sir,

                I would like to inform you that my land line No.[protected] is not in operation for the last one month.In spite of repeated complaints to our telephone exchange PUTHOOR MUKKU under(PUTHOOR EXCHANGE), no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.
                Hoping to hear from you soon
                Best regards

                Vijesh govind PS
                kulakkada
                mob:[protected]
                Email:[protected]@gmail
                Our BSNL landline connection (No. 2542932) under Kalamssery exchange not working. Kdly attend the fault.

                Dr.Antony M.T.
                I would like to inform you that my land line number[protected] is not working for the last 17 days. Inspite of repeated complaints to our telephone exchange UDAYAMPEROOR(and as well as thripunithura) no action is being taken to rectify the fault. Kindly investigate and do the needful to rectify the fault as soon as possible.

                JIBY JOSE
                PITTAPPILLIL HOUSE
                KANDANADU P.O
                THIRUVAMKULAM VIA
                ERNAKULAM
                PIN 682305
                My broad band connection of [protected] is not working for the last 10 days.Please do something to get it rectified

                V.Viswakumaran Nair
                5B, Kalpaka Fort Palace,
                Raghavan Pillai Road,
                Edapally.P.O
                COCHIN-682024
                2617540 Land Line not working


                From,
                Johny P.P.
                Punnassery house
                Thuravoor P.O.
                ANGAMALY, ERNAKULAM (Dist)

                To
                BSNL Complaints
                Ernakulam

                Sir,

                My telephone land line number[protected]
                of Thuravoor Exchange, Angamaly, Ernakulam District is not working for the last
                two weeks. I already gave complaint to Thuravoor BSNL office many times but
                till now the problem is not yet solved. Please note that this same Telephone
                number was not working for 3 months continuously and recently only it started
                working again. Now again the same problem started.We are just paying the
                telephone charges without having any use to us.

                So I humbly request you to take necessary action to solve my problem. Also please
                take necessary action against the irresponsibility of the
                BSNL staff of Thuravoor Exchange.

                Thanking you

                Johny P.P.
                Land Line No. 2617540 of Thuravoor Exchange not working

                From,
                Johny P.P.
                Punnassery house
                Thuravoor P.O.
                ANGAMALY, ERNAKULAM (Dist)

                To
                BSNL Complaints
                Ernakulam

                Sir,

                My telephone land line number[protected] of Thuravoor Exchange, Angamaly, Ernakulam District is not working for more than two weeks. I already gave complaint to Thuravoor BSNL office many times but till now the problem is not yet solved. Please note that this same Telephone number was not working for 3 months continuously and recently only it started working again. Now again the same problem started.We are just paying the telephone charges without having any use to us.

                So I humbly request you to take necessary action to solve my problem.

                Thanking you

                Johny P.P.
                Dear Sir,

                My BSNL Land Line No.[protected]Thuravoor Exchange, Angamaly) is continuously not working for the last 45 days. From 2014
                June 22nd onwards it is not working. I complained about this to the BSNL authorities of Thuravoor Exchange many times and until now the problem is not solved. I have sent complaints to the BSNL authorities by e-mail also but still my land line remains as dead.

                Please be kind enough to look in to this matter and solve our problem at the earliest possible.

                Thanking you,

                Yours faithfully,

                Johny P.P.
                Punnassery House
                Thuravoor P.O.
                Angamaly, Ernakulam SSA
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                  M
                  mamata joshi
                  from New Delhi, Delhi
                  Jun 19, 2010
                  Resolved
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                  Resolved

                  Address: Gulbarga, Karnataka

                  Sir,
                  i have been issued BSNL Unnathi SIM card at the time of issuing the ration card. Now its validity is going to expire on 12th july 2010. In this regard i enquired with BSNL officials and also with BSNL customer care. Both shifting their responsibility on each-others, totally there is no proper response. Therefore please take necessary action and advise me which plan is suiting my SIM for extension of period validity.

                  My details as folows
                  satyanarayan joshi
                  STRT 14/1 cross road 16th Alstom township
                  Shahabad 585229 Dist GULBARGA Karnataka
                  cell no. [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    D
                    dawa tsering
                    from Ottappalam, Kerala
                    Jun 19, 2010
                    Resolved
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                    Resolved

                    Address: Dehradun, Uttarakhand

                    My name is Dawa, My mobile No. is [protected], my service provider (BSNL) has actvated for MVDO service without my knowledge and charged Rs.30.00 from my account. Please help me to deactivate this service. In fact I even don't know the meaning of MVDO.

                    Thanking you

                    sincerely yours

                    Dawa
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Hi I am Anil Singh Rathour and my mobile No. is [protected]. My connection is 2G. My service provider (BSNL) has actvated for MVDO service without my my consent and charged first time Rs.15.00 and after complane again charged Rs. 30.00 from my account. Please help me to deactivate this service and refund my money if possible.

                    Regards

                    Anil Singh Rathour
                    I too suffered from the instantly deduction as well as activation of MVDO without any authentication. So please deactivate the same and if possible deducted amount may be refunded, accordingly to my cell no. [protected]. from: Sushil Kumar, Jind, Haryana(India)
                    few days back i compained you about unnecessery sms comming to my no [protected] (Krishna Kumar Pailoor). SMS comes from BT-55666, BT-BSNLIVE.STOP SENDING SUCH SMS IMMIDIATELY, IT DISTURBS ME A LOT. I HOPE YOU WILL TAKE ACTON IMMIDIATELY. OTHERWISE I WILL APPROACH ADVOCATE FOR HELP.
                    My name is girish gupta, My mobile No. is [protected], my service provider (BSNL) has actvated for MVDO service without my knowledge and charged Rs.30.00 from my account. Please help me to deactivate this service. In fact I even don't know the meaning of MVDO.please refund 30.00 to my account

                    BSNL Mobile — Activating MVDO without permission

                    My name is Ashish Kumar.
                    My Mobile number is [protected]. On this number the company activate MVDO service without my knowledge and charged Rs. 30.00.
                    it activates every months on its own.
                    when I tried to complain to customer care all time their lines comes busy and if I get connected they dont receive it.
                    please do something.
                    My name is Johnson, my phone No is [protected], my service provider BSNL has activated for MVDO service without my knowledge and charged Rs.30 from my account every month, so please help me to deactivate this service immedietly


                    Thanking you32843
                    My name is Sandeep, my phone No is [protected], my service provider BSNL has activated for MVDO service without my knowledge and charged Rs.30 from my account every month, so please help me to deactivate this service immedietly
                    my name is binurajan, my phone No is [protected], my service provider BSNL has activated for MVDO service without my knowledge and charged Rs.15 from my account every month, so please help me to deactivate this service immedietly.
                    Even for my no[protected] ther activate new service every month without permission. The bsnl are irresponsibe, they dont know that the non goverment employee hardwork to develope indian economy but they are cheating others . We have to sacrifice time, work and happiness to go and complaint... Bsnl chennai is taking away publics trust on goverment organi... And scam in 2g 3g also now... PPl who read this msg .. dont pay tax to goverment... spend all the money in tax exception charity... dont pay tax citizen .. show the power of democracy... You know gove is eating all money and we r fools that we still pay tax. Indian money stands 4 in swiss bank. Wake up.. Pass this msg to all .. Cut copy past..
                    My name is somasundaram, My mobile No. is [protected], my service provider (BSNL) has actvated for MVDO service without my knowledge and charged Rs.30.00 from my account. Please help me to deactivate this service.
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                      H
                      hassu13
                      from Bengaluru, Karnataka
                      Jun 18, 2010
                      Resolved
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                      Resolved

                      Address: Jagatsinghapur, Odisha

                      i am a recident of ppl paradip,orissa and i have taken bsnl broadband connection..the net connects one day and it doesn` connect for next 2 days showing error 676 and sometimes when it connects it ony lasts for certain bytes.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      BSNL — BSNL Data One Broad Band

                      BSNL Data One Broad Band internet connectivity is very very pooooor for ph no[protected]
                      I have applied for the business 250 plan for the broadband internet connection.

                      My phone no is[protected].

                      Modem is installed after 10 days after the application.

                      Yet not received login name and password.

                      Please revertback urgently.
                      good morning sir,
                      i am santosh bhure[protected] brod band customer. last month means 1-5-2008. i am using only 1.01gb but i got bill more then 530. plz check & reply
                      our Broad Band Connection conectivity is not possible due to main line falt. we are requested to many time to Shastri Nagar Exchange. please Help Me.

                      I have applied for theCombi 500 plan for the broadband internet connection.

                      My phone no is[protected]

                      Yet not received Link.

                      Please revertback urgently.
                      i have broad band connection to number[protected] home plan 250 i have given my order home 250 to home 750 ul plus dated 21.06.07but still no response .they told me to change in 01.07.08


                      i am waiting for your responce thanks and regards

                      munish
                      I want to change my password given by Bsnl. but I am unable to do so.Plz. help.
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                        S
                        Shaira
                        from Bengaluru, Karnataka
                        Jun 17, 2010
                        Resolved
                        Report
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                        Resolved

                        Address: Khordha, Odisha

                        {Phone line is not working properly and voice distortion}
                        We have a business farm at Nayapali, Bhubaneswar. We are using BSNL Land Line as our main contact number for our business and paying near about[protected] Inr every month. But the line is not working properly since from last 4 month & most of the time lot of voice distortion is going on.

                        We gave complaints so many times to BSNL. But till we don't get any improvement in the line. Now it's too much.

                        Finally if the problem will not solve we will go to consumer court for further step.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          V
                          Vikrant Kumar
                          from Pune, Maharashtra
                          Jun 17, 2010
                          Resolved
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                          Resolved

                          Address: Patna, Bihar

                          Dear Sir,

                          I am very much upset due to non activation of message alert on my Mobile no.[protected]. So kindly activate these services on above no. as soon as possible whether it is chargable or non chargable i accepted it on every term and condition.

                          Please activate all type of message alert on My Mobile no.[protected] otherwise i shall go shelter in consumer forum for take it seriously action against your false services

                          regards,

                          S K Singh
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          BSNL/CellOne — No Response From the Service Team

                          Hi,

                          This is Sridas. I started using my bsnl broadband from May 5, 2008, but I recieved a bill in May as I have used it in April also. No higher authorities have mailed me in response to the bill (extra bill) despite my repeated mails. Nobody has the courtesy to find out or to reply me why it has happened and how and everybody says go there, next counter. Is it ok to sue them...Please advice.

                          Thank you,



                          S. Sridas
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                            Vikrant Kumar
                            from Pune, Maharashtra
                            Jun 17, 2010
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                            Address: Patna, Bihar

                            Dear Sir,

                            Please note that I am losing my peace and patience with unsolicited calls and text messages that keep on coming every day. I am receiving upto 25-30 unwanted SMS through various companies as advertisements for various products that I do not need. Also, I do not want to receive unsolicited calls from credit card/hotels/resorts/insurance callers etc. I had registered myself in the BSNL website so as not to receive any unwanted calls, but still it is a wonder how I am receiving so many calls from so many companies.

                            I also want to kindly request to stop the unwanted SMS that keep popping everyday from various advertisement companies as well as this has become the biggest nuisance for working people like us. Just imagine we are driving vehicles to reach our destination and we suddenly receive this advertisement. We stop at the side of the road thinking someone in distress has messaged us and when we finally park the vehicle and see the message of some advertisement, just imagine the situation.

                            I hope timely action would be taken in this matter.

                            Regards

                            R K SINHA
                            MOB: [protected] AND [protected]
                            [protected]@kirloskar.com
                            I agree. I am customer of BSNL postpaid connection as well and have been receiving these unwanted messages for the last one or two years and this should be stopped.

                            Aditya Gogoi
                            Cell No. [protected]
                            [protected]@gmail.com
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                              S
                              sreejiattukal
                              from Thiruvananthapuram, Kerala
                              Jun 16, 2010
                              Resolved
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                              Resolved

                              Address: Kerala

                              For past few days I am facing the automatic redirection in IE browser to motive.bsnl.co.in.
                              I am using BSNL dataone broadband connection. Since last week, whenever I open google.com or some other site, it gets redirected to motive.bsnl.co.in. It is really annoying.

                              Couple of times, it happened when I was doing some online payments.
                              I tried installing it after downloading the software for about one hour and tedious steps. The software didnt work as it failed to detect the modem. During all these days I was calling 12678, the BSNL HELP DESK number which was answered for two weeks.

                              Yesterday at around 9 AM the call was answered and I was told by a lady that the software SHOULD NOT BE INSTALLED AS IT RESETS THE MODEM.

                              If it should not be installed then why am I redirected?

                              I am very disappointed with BSNL not to mention there are so many other people who face the same issue.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                aftar7
                                Jun 16, 2010
                                Resolved
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                                Resolved

                                Address: Nagaon, Assam

                                Sir, I Md Aftar Hussain Chowdhury, now a NRI. I need a landphone with internet connection (so I can use video conferencing with my family members) in my home of Hatikhali, P.O Borhawar. Nagaon, Assam. When I was in my home I met a big profile officer in Nagaon BSNL office but he said me no benifit to apply for a new telephone as BSNL has no scheme for extending it's underground cable towards our village from Tangia Forest village.

                                We have experience of a faulty telephone line since 1998 to 2006. This line was with another 3 lines using naked wire with 27 posts and the distance between 2 wires in posts were only 1.5 inch, So often this naked wire jointed and line interrupot. But BSNL always send bill and we have to paid it. Several times we complaint about it but who hear us!.

                                Can somone give me a hand of help to gain a fault free telephone line in my home?
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Non Responding servicing Provided to Costumer Bsnl Nagoan and Kaliabor.15 November 2010 one land line and broadband connection. that time of period non function land line and broadband connection Bsnl not provided consider bill of payment BSNL Nagoan ''Just U can Work this table to that table''. i already paid full payment, the presently land line one-way and Broadband DSL not-fixing.

                                I just Asking 'Who will Provide Good Servicing'
                                Can we step 21st century
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                                  gr8heaven86
                                  from Roha, Gujarat
                                  Jun 16, 2010
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                                  Address: Gujarat

                                  BSNL evdo has the worst services in Ahmedabad.... Technical team is poor to solve any issues from the consumer side .... " Sarkari Kamkaj" ..... My complain regarding the issue of poor network coverage at Vijay Char Rasta , Ahmedabad is still not resolved from past 15 days.....

                                  EVDO — BAD SIGNAL POOR SPEED

                                  HI I am chetan my customer no is 51793380 i am frequently facing the problem with the EV-d0 device. As the company as promised me for 2mbps speed but know i am not getting connected only then where's the speed matters so i am requesting you to solve my problem as early as early as possible or i may take seviour measures on beof of your company

                                  Thanking you
                                  B.Chetankumar
                                  I AGREE WITH HIM
                                  yes i agree with his complaint
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                                    Praveen Mittal
                                    from Mumbai, Maharashtra
                                    Jun 16, 2010
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                                    Address: Alwar, Rajasthan

                                    Sir,
                                    I've registered for the Do not disturb service with BSNL. But i'm getting promotional SMS almost every day.I am also receiving SMS from UK regarding winning in Mobile draws.If this continues then I will go to Consumer Court & also File a criminal complaint.you shall be liable for all expenses.My Mobile no. is [protected]
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                                      I
                                      ishan ojha
                                      from Delhi, Delhi
                                      Jun 16, 2010
                                      Resolved
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                                      Resolved

                                      Address: Rajasthan

                                      Hello Sir

                                      My name is Ishan Ojha. I have changed my sim from BSNL office Bajaj Nagar Jaipur. My Number is [protected] and I have converted my 2G plan to 3G.

                                      Still I have my new sim as well as I keep my old sim. I don't understand why they provided me new sim without handover my old sim. My new sim is not activated. I have again deactivate my 3G connection due to bad signal.

                                      please sort out this problem anyone can help me.

                                      Thanks
                                      Regards
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        J
                                        js_dindsa
                                        from Chennai, Tamil Nadu
                                        Jun 16, 2010
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                                        Address: Punjab

                                        My cell no is [protected] & sim no 158991538106131065802 showing Regestation failed & also no network is coming
                                        there is no covrage in ghagga it`s in distt patiala, i have many time to complaint bt no any action plz solve this...www.[protected]@gmail.com
                                        My cell no is [protected] for last 3 year &showing Regestation failed & also no network is coming i am call costmer care & sdo abohar but no any response
                                        my other no. is [protected] plz solve my problam thanks
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