Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Fault repair
My land line connection No[protected] provided with Broad Band is out of service from last 15-20 days. A complaint was registered on BSNL phone No 198 with Complaint No.7202843 and recovery no. [protected], but no one attended it. From last 15 days I have registered complaint at our exchange (Nirman Nagar) at[protected] they asked that we not traceable your complaint. Please attend it urgently. All other landlines nearby are in working .Pl. help

My land line connection No[protected] provided with Broad Band is out of service from last 3 days. Please attend it urgently. There is some problem in the line, as some time we are getting incoming calls, but can not get to use for calling or outgoing call .I have already payed an amount instied of that my outgoing call is band .Please attend it urgently to My land line connection No[protected] .

BSNL — disturbing via sms

hello sir,

iam requesting u give a details of this mobile, no is ([protected]) iam getting disturbing abusing messages frm this no and when i try to call operator says switch off. so i hope as soon as possible plz give me a details of this number to my email id. Otherwise i have to go legal way.

thanking you,
Mritunjay Yadav

I am completely unhappy with the service of BSNL.

Dear Sir
i am bsnl Broad band customer with LL No [protected] in Naraingarh distt Ambala i had registered with BSNL portal for check my broadband usages and online bill payments but during the process of registration Security Question entered two time with different question and answer so my online registration is not working so you are requested to set the security question that enable me to operate my account conveniently

Thanks
Manoj Sharma
[protected]
Email ID: [protected]@yahoo.co.in

BSNL — Delay in activation of prepaid sim

Sir
I took a new Cellone general prepaid sim 1 week ago. but it has not been activated yet. The sim has been taken on the name of my uncle Ashok Kumar Singh.
Kindly please look into the problem.

dear sir,
i purchase new sumo power sim 14th of this month this is not yet activated.. i given photocopy of mine election card for proof..
my mobile number is [protected]

Hi,
I'm Sathiya Narayanan. I Purchased BSNL prepaid SIM last Saturday and was promised that it will be activated in 24-48 hrs. But now 4 days gone and not yet activated.

Number [protected] & [protected].

Thanks,
Sathiya

BSNL — Activation Delay Of SIM Card

Phone Number : [protected] Has Not Been Activated As I Was Promised It To Be Activated Within 24 Hrs. The Company Hasn't Activated It As It Was Purchased On 17th Of March 2010.
I Urge To Accept My Complaint I Activate My Sim Card. Please Do The Needfull.
Your's Faithfully,
Lalwani Tejas Girish

sir, my name is santhosh from visakhapatnam. my sim [protected] is new sim, i was take that on saturday 26march in bsnl office visakhapatnam. that sim doesn't activate till now, i dont know what is problem. please take action immediately.

mo no.[protected]

Hi.My name is Asesh chatterjee...I purchased a Bsnl sim on 1.7.2010 but till now it has not activated...Plz activate it quickly...My mobile no is [protected]...

sir, my name is mr shani illahi i have brought new prepaid connection on 12august but my number is not yet activated plz draw attention to my case.
shani-illahi
mob no [protected]

BSNL — ACTIVATION DELAY

I have purchased bsnl sim in month of July'10 but after passing of more than one month but bsnl service providers are unable to activate the service.

Vineet Kumar Srivastava
Waidhan, Singrauli.

Mob no- [protected]

Hi My name is Naresh Chatte-- I purchased a Bsnl sim on 30.08.2010 but till now it has not activated...Plz activate it quicly My mobile no is [protected]

I AM NEW CUSTOMER FOR ... BSNL PREPAID CARD NEW PURCHASE...
SO MY CARD IS NOT OUTGOING & INCOMING CALLS ... SO PLS
START TO MY PREPAIND SIM CARD...MY NUM [protected] (D)NEW
PLS CALL [protected]
NEW SIM CARD -SILLOD DIST ..AURANGABAD
PLS START A NEW SIM & OTHER INFORMATION...

NEW SIM DATE PURCHASE -02/09/2010
pls activatin quickly

hai sir my name is prarveen .my phone number not activate my number is [protected].what can i do sir

Sir my name is praveen from warangal.my sim is not activate sir my phone nu [protected].please take action immediately

CellOne — Delay in new sim activation

I have buy a new Cellone sim last 15days back and submitted relevant adress proof &photo documents on that day for activation of my sim.but till date not activated my sim.Pl go through my complient and activate my sim at the earliest.

My cellone sim number : -[protected]

my no has stolen and i want to know what to do to take a new duplicate no

Hi.My name is SHASHANK DEV I purchased a Bsnl sim on 12.11.2012 but till now it has not activated...Plz activate it quickly...My mobile no is [protected]

I ported to BSNL SIm with my previous no . [protected] on 20th Dec.2018 in Rajahmundry BSNL office. BSNL official has informed that activation will be done by 24Hrs. 7 days elapsed, no message received from myl alternate mob. No is [protected]. BSNL is reputed company and should pass status message at least to me. My email I'd is [protected]@gmail.com. expecting activation message to my mob no.[protected] with in 24 Hrs from 10.38Pm on 26.12.2018.

Date: 25.06.2010
To,
The Area Manager
BSNL (Rural)
Nagpur

Sub : Telephones – Out of Order

Our area telephones at Panjari (Rui) are out of order since Dt. 21.06.2010. In this regard we have informed several times to your Butibori & Khapri office. But no action has been taken to restore the telephones service till Dt. 25.06.2010.

Please do the needful at earliest

Regards,

All Residence
Panjari (Ruhi),
Butibori, Nagpur
STD Code:07103


CC: Divisional Engineer, BSNL (Rural) Nagpur
CC: Sub Divisional Engineer, BSNL, Butibori

Dear sir/ Madam,

Last month 5th of june 2010 I complaint in ayanavaram telephone exchange regards that my land line instrument not working properly, till today(17.07.10) morning 10am there is no proper response from them, after long very time convocation to them I got a old instrument.

Note: They not treating as good manner.

Terrible
Thanks & Regards

Praveen Kumar TR
Mobile: [protected]
Phone :[protected]

I have recently (In December-2010) applied for broadband connection and got connection in mid of December 2010. It worked well till 3rd January 2011. From 4th January onwards phone was dead. Please note that all other telephone lines in my apartment and street are working well.

Same day, I have gone to Korattur exchange and has given the complaint. But there were no response from them. On 6th January once again I went to korattur exchange for status of my complaint. Their response were very rude and they stated that some complaints were pending about 2 months. (In fact one employee was drunken during duty hours). I returned back without proper answer.

Same day I went to Ambattur telephone exchange and met Divisional engineer and he says that it will take another 4 to 5 days to repair due to some cable problem. I would like to know that how come only my telephone connection got dead in that street/apartment. If it so, shoud it take about one week to10 days to repair?. Pelase clarify.

I would like to point out that, present competitive scenario your staff should not behave like this with any customer.

I request your intervention in this regard for better customer satisfacion.

Thankyou.


R.SRINIVASARAO

sim card missing — sim card missing with mobile

My mobile with SIM card is missing from 11/02/2009 at approx. 2.00 pm. The phone no. is [protected].
Pls. arrange to block this no. so that it cann't be misused.

My mobile with SIM card is missing from today The phone no. is [protected] Pls. arrange to block this no. so that it cann't be misused.

bsnl/sim — mobile service

ftv model pack deactivate karna hai

SIR,
IM A BSNL USER. BEFORE SOME DAYS IM TAKEN ONE BSNL MOBILE NUMBER, THE NUMBER IS -[protected]. THIS NUMBER STILL NOT WORKING, WHEN IM DOING A CALL THIS MESSAGE IS COMING -SIM CARD REGISTRATION FAILED. AND BEFORE ONE MORE PROBLEM IS THERE, THAT TIME IM CONTACT BSNL OFFICE THEN SOLVED IT. BUT NOW THIS SIM CARD REGISTRATION FAILED PROBLEM IS COMING, WHAT CAN I DO ?? PLEASE HELP ME.

My bsnl prepaid number is [protected] My main balace is suddenly reduced @ Rs 52/- on 28.11.2010 12.05 AM

My main balance of [protected] should be corrected for Rs.104.45 immediately

My main balance of [protected] should be corrected for Rs.205 immediately

Dear Sir,

I have lost my BSNL mobile no. [protected] on dated 14.05.2011 at 08:00 AM in Ranchi. Please sir block my sim card.

Rajesh Kumar Singh
Q.No. PHED Colony, Booty, Ranchi

Dear sir
My mobile with sim has lost in traval. I request to u plz block my. Mobile no [protected] (allahabad)

Regards
Sudhir kumar Thakur
Allahabad

Dear Sir,

I have lost my BSNL mobile no. [protected] on dated 23.09.2012 at 12:00 PM in Kanigiri, Prakasam, A.P . Please sir block my sim card.

Raja sekhar Reddy Narapu reddy.

I lost my BSNL sim[protected] today please deactivate it. Thank U sir.

BSNL BROADBAND services are pathetic. In this era of advanced technology they are not able to provide proper service. I am not able to plan work through internet as it is most unreliable. After 6pm BSNL connections are intermittent and most of the days you are lucky if you have your net connected. So many complaints have been made and the response is poor. I guess TRAI should make an enquiry and call for complaints against BSNL in the newspapers as most customers just put up with the indifference of BSNL. If your bill payment is delayed even a day your line is cut. What about the days there is no internet connection? Is it one sided? Is it the privilege of BSNL ?

Dear sir,


My broadband networking is slow..i do not download big file.. this problem occurred for last 10 days.if i down load anything, meanwhile occurred 404 error.
it will be continue long, i will try to change another broadband.. please ensure never occurred that problem and networking speed... please do the needful

thanks,

BSNL mobile service — Poor connectivity

There is very poor connectivity for cellone customers near Cherpulassery and Pengattiry exchange towers. Sabotage by employees to help rival providers at the time of number portability.

BSNL — Unsubscription service

I want to unsubscribe the service activated by BSNL through[protected] , deducting Rs. 5 every day since last three months. My mobile number is [protected].
Thanking you
with regards,
Mohd Arshad.

BSNL — service unsubscription

i am a bsnl user [protected]. plz. unsubcribe www.wap1.indiatimes.com. It is renewed every month although I am not using this service. and return my money i[censored] can.

BSNL — unsubscription of service

In reference of your message I request you that kindly don't renew "Hollywood sizzlers of the day" subservice in my mobile phone no. [protected] on due date of 11.11.2010. Please unsub this service from my mobile phone atonce. I will no liable to pay any amount for this service further.

BSNL — unsubscription of a service

I have not subscribed astrology services in bsnl.yet every month an amount of 20 rupees is cut from my balance saying thank u for taking our services.there is no details o[censored]nsubscribing it.please do the needful.

BSNL mobile service — CHATTING THROUGH CALL CENTRE

I Smt Indira Ghosh (Moblie no.-[protected]) is a BSNL customer. On 01.09.2011 I sent a message to 56700 to decativate my caller tune. But there is no responce. Then on 02.09.2011 at 11.30 AM I have submitted a complain to the call centre No.55365 at 11.42 AM and got a message bearing docked No. 102WB957964. But after several time on my request they (call centre) inform me that it is under process. I also inform my worried about the charges deduction for caller tune .But getting the false assurance (no deduction for caller tune) it has been found on 06.09.2011 Rs. 42/- has been deducted from my account.Then I again communicate with the call centre about this cheating and they replied the same (it is under process). Then approx 18-20 times I want to communicate with the call cente they replied every times your request is forwarded to the senior but after waiting a long period no body response. So it is nothing but a cheating and fraud case. Plese stop this and stop the harassment of the customer.Other wise it will go to the consumer court.

Hi this is Bhabani sankar das. I had once activated waph video pack in my mobile [protected]. Since then everytime it is being renewed without my consent and deducted of Rs.50/ each time from my mobile account.

So I request you to deactivate the said wap h video pack with immediate effect.

Thanking You.

BSNL Landline — Previously owned number

To Whomsoever Concerned,

We have recieved BSNL phone line which seems to be have owned by AQUA GUARD customer service. Its been a torture answering over 25 calls per day for this previously owned number. I have submitted my problem to BSNL complaint cell. However, no action has been taken care so far.

If there is no way to stop the aqua guard calls, could BSNL atleast issue us aged senior citizens a new landline number?

Problem Telephone number:[protected]

Please help.

N.Ramaseshan

pl...my bil
23452561

MY TELEPHONE NO.[protected] WAS NOT WORKING FROM 297/ 05/ 2010 TO 14 /06/ 2010 DUE TO

CABLE FAULT . COMPLAINT WAS GIVEN THROUGH 198 BUT NOTHING WAS DONE

AND CALL CENTRE WAS CALLED NO BODY WAS RESPONDING FOR 10 MINUTES THEN

I PERSONALY MET TO AUTHORITY OFFICER WHO HAS DONE THE WORK STILL EXCHANGE HAS SOME

PROBLEM WHICH CAN BE SOLVED BY HIGHLY TECHNICAL PEOPLE ONLY.

I REQUEST YOU TO WAVE OF MY RENT DURING THE DEFAULT PERIOD.

PATIL

MY TELEPHONE NO.[protected] WAS NOT WORKING FROM 297/ 05/ 2010 TO 14 /06/ 2010 DUE TO

CABLE FAULT . COMPLAINT WAS GIVEN THROUGH 198 BUT NOTHING WAS DONE

AND CALL CENTRE WAS CALLED NO BODY WAS RESPONDING FOR 10 MINUTES THEN

I PERSONALY MET TO AUTHORITY OFFICER WHO HAS DONE THE WORK STILL EXCHANGE HAS SOME

PROBLEM WHICH CAN BE SOLVED BY HIGHLY TECHNICAL PEOPLE ONLY.

I REQUEST YOU TO WAVE OF MY RENT DURING THE DEFAULT PERIOD.

With no proper or absoulte no help from the staff at the Kalyan Telephone exchange I am really confused & disturbed, how can an organisation employ such ridiculous staff at a Government owned organisation, they have no sense of billing, they have no reply to your queries, they have no timing of their job and most of all they are not qualified to hold such positions wherein they are not able to give the customer service.


PATIL


BCC: pqmd [protected]@bsnl.co.in
CC: pq [protected]@bsnl.co.in

To,
General manager,
Bsnl, kalyan telecom (Maharashtra)
10 july 2010
from,
john Philip dsilva
holi, vasai(w)-401201 thane
Ph no-2320931
Mobile no-[protected]
Account no-[protected]
Customer id-[protected]
My landline phone is still dead inspite of complaining to every manager of bsnl for 1 month inspite of complaining to the 198 toll free number no one has bothered to even come and check.not a surprise I expected this kind of service from bsnl.but I will write this complain on every blog on the grahak manch website .
As I told my father has been operated for heart pacemaker and he cannot use mobile phones.so when he is sick landline is the only means to contact me.if there is medical emergency and he cannot contact me I will hold bsnl responsible for this.

Respected sir,
I john Philip dsilva want to lounge a complaint with you since my land line telephone for bsnl landline is gone dead for last 28 days . The complaint is already registered on the call centre as well as the 198 number for almost 28 days now .After registering the complaint on 198 number also no one comes from bsnl to help it is not only this time but every time I register a complaint on 198 number no one from bsnl is bothered ro even check . but if you give 50 rs to lineman the work is done within a minute. previously there were a few of my neighbours also had their phone dead like me for 28 days but now their phone is working. Because they had complaint to the general manager of bsnl through internet. But my phone is still not working. I am a retired government employee and my age is 75 now and also I have been operated for heart surgery (pace setter)for 10 years now. So my doctor has told me not to use the mobile phone. I can only use the land line phone as per doctors instructions. But bsnl phone is always dead in my house my son goes to work for night shifts god forbid if I get an medical emergency in night time I have no means to contact the doctor in the night. I also give good business to bsnl since my bill is always more than 900 rs per month. And I have always pay my bills on time so I don’t understand why when my phone line goes dead it is not repaired on time. The workers or line men from bsnl come and tell me that it is a technical fault from the exchange and go away and never come back. I am a senior citizen of india who has retired from mazgoan dock ltd company that was also a central government company but I never worked in this manner I always did my work sincerely.
I don’t understand what is wrong with all the government companies that is why all the private companies are taking advantage of it and there will be one day when all the government companies like air india, bsnl will close down. So this Is high time to take action and tell your workers to be on their toes or else they will be left with no job on day. I think since my phone is not working for almost a month now I should also not be charged for my monthly bill. I will also forward this complaint to grahak manch (consumer forum)from my side to get a immediate reply.
Hope so bsnl will help atleast this time.

TO,
GENERAL MANAGER
BSNL, KALYAN
MY TELEPHONE NO 2607831 IS DEAD FROM[protected]. NOW MORE THAN 1 1/2 MONTHS LATER WE HAVE NOT RECEIVED ANY PROPER RESPONSE FROM TELEPHONE OFFICE. WE HAVE LODGED THE COMPLAIN MANY TIMES ON AUTOMATIC PHONE BOOKINGS AS WELL AS GOING PERSONALLY TO BSNL OFFICE. BUT WE HAVE NOT RECEIVED ANY REPLY. WE ARE WORKING PEOPLE AND CANNOT STAY HOME ALL THE TIME WAITING FOR THE TECHNICIAN. THIS WAS INFORMED WHEN WE PERSONALLY COMPLAINED AT BSNL OFFICE. YOUR CALL CENTRE NEVER RESPONDS. WE ARE FEED UP WITH THIS CARELESS ATTITUDE. THIS LETTER BY EMAIL IS THE LAST OPTION WE ARE TRYING.
FOR GIVING YOUR RESPONSE, PLEASE EMAIL TO ravi.[protected]@gmail.com
RAVINDRA HATEKAR

I'm agree with your complaints, problems .Because me also facing such a problems always.My net connection is always disconnected.one of Mr.yeol comes to rectify, But after a week the same problem.Now I'm thinking to contact CONSUMER FORUM.I have paid all the rent and charges in advance for ONE YEAR.
[protected]@yahoo.co.in
saiyed jafar

Kalwa Mahim
Rewal jil palgar
Abijit vartak
Landlin new nambar [protected]
Nambar bukig not caneshan pls instal.

Kalwa, mahim
Rewal jila-palghar
May new landlin nambar bukig not istol pls canshan may nambar [protected]

My Telephone Maharashtra Achhad Exchange[protected] stop
working from 1st April 2015 upto now (29th June) I have
given 2 complain written letters, contact personally to Head at Talasari
exchange, complain to Kalyan tel. also I received complain no. through SMS but
the no. given is wrong, Still I am paying my bill on line regularly up to now,
I was completely helpless, if I call Achhad/ Talasari exchange head they don’t receive call
also.

My land line no[protected] is not working since March 2015. Accordingly, complaint was lodged having no [protected]. The phone is still not working. Mr. Karwal the name mentioned in the sms received to me from bsnl was also contacted several times.It was told that the work of cable is going on as land line phones of Mahavir shopping centre and surrounding are affected.Till date the phone is not working. However, I was sent a bill for 4 months for the telephone which I not used. Today is the last day for payment. It is therefore requested that the bill may be cancelled and not to issue another till the phone gets working.

DEAR SIR,
COMPLAIN IS:---
NEW CONNECTION APPLIED ONLINE 3 MONTHS BACK FROM NOW.
SOMEBODY CONTACTED 1 MONTH BACK FROM NOW.

WORK ORDER RELEASE ON 1-3-16
DN ID [protected]
TEL. NO.[protected]

STATUES :--says wires & telephone instrument not available.

all the people will tell that bsnl is the best service in india ... but i dont think it is best ...it is worst ... because my land line is got dead i complinted many times but no one is not responding since last month... is workes is working in bsnl or not...?
please check my details
name VENKATRAMANA REDDY
address PADIGALA KUPPAM (VILLAGE) KONGATEM (POST)VKOTA(MANDEL)CHITTOOR(DISTIC)AP 517424
telephone[protected]

Dear sir,
My landline telephone is not working (dead) from last two months, i already been compliant on tollfree no. l.e. 198 but no result, my tell no. is[protected]

dear sir, I am BSNL prepaid customer coming under thrissur district in kerala...
my mobile no. is [protected]...BSNL Radio Service is started forcibly on my mobile number...nd i've been charged 7*3=21 rs for subscription 4 dis...i want to stop this service immediately...kindly attend the matter as early as possible...

dear sir, Iam BSNL prepaid customer e.My mobile number is [protected]. BSNL Radio Service is started forcibly on my mobile number.i want to stop this service immediately.Kindly stop this facility immediately. regards, braj bhushan tiwary

hello this is b.nageshwar rao from hyderabad, bsnl online radio service was forcefully started on my cell.i have customer care, those pupil gave a no.12630033 and said u call dis number and tell them 2 deactivate.but when ever i call dat perticular no. its teliing dat no. doesnt exist please check the no.
please deactivate this service immediately.
from past so manny months im troubled with this forcible avtivation(every month 25rs. is deducted), it had becum a big headache for me.please stop this service as soon as possible...
my no. is [protected].
regards,
nageshwar rao, hyderabad.

To, The BSNL Hyderabad,

I am having similar issue, the MOBILE RADIO has been forcibily subscribed without my knowledge/permission on my BSNL cell phone # [protected] . This deducts Rs.25 every month from the past 6 months. I want this to be refunded back IMMEDIATELY and credited on my phone and UNSUBSCRIBE me from this service WITH IMMEDIATE EFFECT.

I get a message with deducted amt and it says to unsubscribe call 255533, but which is of NO USE it keeps playing some songs no options nothing is provided. I am very much Fed up with this, this is time for BSNL to concentrate on its customer base before you lose them to other telecom providers, DO some work to keep your customer satisfied.

Thanks.
Vijay Kumar
Hyderabad

LAND LINE PHONE is in dead condition most of the day.

Land line Phone nos[protected] is in dead condition 15 days,
Saphale exchange has four days back person has pick up the call & said i send the engineer but till date no one has coming.
No body attending Customer complaint.
Even after this type of service also bill will be done excessively.

Why this type of misbehaviors, We think the BSNL peoples does not understad the neeeds of the customers.

BSNL KALYAN LANDLINE — BSNL Landline is dead from 20 days

Hi Sir,

Landline phone[protected] is dead from 20 days and it stays in dead condition for almost 15 days in an month.
Complaints are done several times but still there is no outcome for this.Please check the issue and start the landline as soon as possible

My cellone connection shows full signal when on idle mode but when i dial the number or receive an incoming call the network signal drops resulting in poor voice quality.
This is disgusting...

CELLONE (BSNL) — Balance Problem

On last Wednesday, Date[protected] at 9:55 PM. I logged on but done any downloads. But from my A/C. Rs. 66.70 has been deducted. Than I taked with the representative. He looged my my complant & its no. 2808611 of date[protected]. The very next day I talked againg he (official epresentative) told me that if I not download & by mistake if the money is deducted than the same blance will be addid to my A/C within 48 hours. But still now there is noresponce from BSNL. Please let me know its detail either on my call or or on my e-mail.
Mobole-[protected] Md. Azizur Rahaman

The complaint mentioned above is absolutely true. Me to baring the cellone number, I consider this network to be worst and irritating.In addition to the above problem mentioned by Rakesh, I was being charged even when the phone is not connected. Half of my balance is getting wasted every month without any conversation. I was really getting vexed with this network. I am in way to jump to another network. The customer service providing by cellone is not at all satisfactory. I would suggest people in india try to avoid this defective network. Quit this bsnl/cellone from india.

I am also sailing in the same boat.
Several complaint already made are fallen in the deaf ears of the Bsnl people. Due to the BSNL Numbers printed in all my correspondence I am wasting money for three cell phone connections.

Dear Sir/Mam,
This is vikrant having a cellone post paid connection no. +[protected] plan 525, from jaipur
for last four five days i m not able to get connected with other gsm and wll phones due to network problem
i a business man my business goes on phone only so kindly solve my problem
Thanking you
Regards
Vikrant
[protected]

Cellone - BSNL — Network & connectivity problem

First of all there is a issue of network in theses current days.The mobile shows network signal but when called it says that the customer you have called in out of coverage area but mobile shows network signal, due to this reason I am facing a lot of problem in my day today functioning, my superiors as asking me to change the mobile service as I am not contactable, request you to kindly help me out.
I have also activated my call diverts to 17010, but it has not helped as I do not get any missed call alerts from that number, pls help me out as I donot intend to change the service but if there is a network problem still ahead I will be forced to switch over to some other service provider.
Second problem which I face is of Original bill, it is that I donot receive original bill of my mobile & I pay the bill on duplicate bill, but as I am working the same bill is reimbursed to me by my employer, but as I am unable to produce the original bill I am not able to get me claims.
Request you to kindly send me the original bill every month by which I can claim the same.
Request you to kindly help me out to resolve both the issues.

very disgusted with yr amount of bill charged on cell one-manik jod scheme seeing the bill amount. somewhere yr hidden evil designs are working and poor customers are suffering by paying high amount.pl solve my high bill amount of my mobilr no: [protected], account no:[protected]. pl reduce it immediately. then what is the benefit of manik jod scheme.

Cust Care people say they will fix problem in 24 hrs n we will call u back. but that never happens even after 120 hrs.(I have experinced it.). Nowadays I dont believe them.
They bully customers.
I hate talking to them.
They are always in hurry to disconnect call without hearing full complaint.
I am from Rest of Maharashtra Region.

Cust Care people say they will fix problem in 24 hrs n we will call u back. but that never happens even after 120 hrs.(I have experinced it.). Nowadays I dont believe them.
They bully customers.
I hate talking to them.
They are always in hurry to disconnect call without hearing full complaint.
I am from Rest of Maharashtra Region.

CellOne — Network Problem in my house

Mere Ghar se Cellone Tower ki duri lagbhg 100 Mtr. hai kuch hafto se mere ghar pe network bahut kamjor hai maine customer Care no. pe complain Register bhi karaya lekin abhi tak kuch nahi hua.
Main Mobile se NET bhi nahi jor pa raha hun. Plz meri Samasya ka samadhan jald karo.

I am also using for the past 3 year BSNL Cell one Excel General Gold up to last month I received frequency cleared service, but now, when i coming out of my home, i could not get frenquency outgoing or incoming, even through, i am residing in Chromepet, lakshmipuram ch -44, for which I Got Frequency Tower from (1) Pamml (2) Thiruneermalai, (3) Chromepet SSM, (4) Shankar Ngr. (5) Durga Ngr, at last (6) Lakshmipuram all isx is not fulfill my communication, then what for, i had this communication, I want To The Concern Authorities, To Take Immediate Action. and Solve my problem on Cell Communication

Pespected Madam/Sir
My cellone connection no network coverage in office inside and home inside. please rectifie this problem
thanking you

i have a prepaid connection in my mobile so i want to activate gprs system in there so i sent a message that was GPRS E to 53733 then was coming a message gprs facility will be activated shortly then i called to customer care they told we are sending a settings for gprs activate but till yet i have not received that settings i am trying from dec'08 to till now i dont know have any technical problem or not please do needful for that

thanking yours

subinda laha

I Live in Arumbakkam, near Annanagar in Chennai. Its a busy area and very close to the CMBT. I have a prepaid BSNL connection with which i have never spoken from inside my residence. when my fone rings, I run out to the balcony or to the street sometimes to attend a call and to dial a call also i suffer the same problem.. hell with this BSNL people. i have never received polite replies or kind words from the customer service. I don't know when the problem will be rectified. If anyone could help me with the correct link to launch a complaint, i would be grateful to you.

I am sorry to inform you that the network at Nunna, Vijayawada AP is quite poor and is lot irritating the coustomer. The network is always busy or not able to connect to the other end.You always get a messge that the network is busy. This is obeserved from the last twenty days and there is no let up. To contact any body over the cell a minimum of 20 to 25 times dialling is required and this is a quite a poor performance. you may kindly look into the matter and do the needful.Switching over to other networks is being made possible at the earliest with retaining the same no. this will will be a boon for us and a curse for you. You have not improved and do not allow others to improve with your worst network.

BSNL net work in South Office Para, Doranda, Ranchi-834 002 (Jharkhand) is not good. We could not be connected with anywhere. Please look into the matter urgently.

dear sir,
im a cellone holder, residing at west mambalam is suffering from sending or receiving messages and attending calls from inside the house.there is no signal inside the house and very often it shows this note"EMERGENCY CALL ONLY" .all messages sent in the morning are delivered in the evening(vice versa)... kindly do the needfull.

dear sir,
im a cellone- students pack holder residing at west mambalam. im suffering from sending or receiving messages or attending calls from inside the house.there is no signal and it always shows the note "emergency call only".messages are sent and delivered very slowly. message sent in the morning is delivered only in the evening(vice versa)...kindly do the needfull

dear sir,
im a cellone holder, residing at west mambalam(chennai) is suffering from sending or receiving messages and attending calls from inside the house.there is no signal inside the house and very often it shows this note"EMERGENCY CALL ONLY" .all messages sent in the morning are delivered in the evening(vice versa)... kindly do the needfull.

BSNL Mobile — unable to fix the incoming problem

i am an old person, i have a cellone connection my number is [protected]
The problem is that for the ;last six months incoming is not available on my sim, i have been complaining about this problem to customer care but still no action has been taken .

I am not in a physical condition to go the office everytime .
Please draw the attention of the concerned authorities towards this problem

sir i have a bsnl broadband connection i have chosen home 750+ plan it has 256kbps. sir all the websites all not at all visible only some websites are visible some time link is broken im not able to work continuosly in net please see that

my mobile sony ericsson k770i . PROBLEM: net work problem.drop the network bad signal

my mobil no [protected] & [protected] mare gar me network problam

my home drop the network bad signal my mobil no [protected]

Hi i live in w.B .My cellone number is [protected].My problem is that when i call anyone or received anyone's call.My signal always show up & down.As a result voice quility gone.I cannot speak fluently.Plz help me.

Hello Sir,
I have prepaid cell no.[protected] since last 5 years.But my phone does not catch the singnal when i am in my house.I have to come out from my house to make or receive a call. Pls pls have a tower in that area
Manmohan Singh
H.No. 289
Azad Nagar Sultan Wind Road Amritsar(PB)

my felf vipul . my mobile no is [protected] my problem is cut out my balance of Rs27.17 at 9/9/2009 when i call in custemer care then they say resone is our technical problem when clear this problem after balance is return but after two day balance is not return then i calling in custemer care then they say your balance is cut by gprs but my mobile is not support of gprs so why cut out my balance plz help to me

vipul
from (gujrat)

Calls get disconnected in between. Network comes and goes at its will. I live in Modinagar. Here BSNL is the worst service provider compared to other private takers. Voice qualty is poor, coverage area is not sound, congestion is great and most bewildering is the sudden absence of tower.

I have made so many complaint to bsnl cust_care no.[protected] regarding the network problem when I stay ground floor of my house situated at the West Side of Ramrajatala Station, Howrah - 711112 under cal tel exchange no.2657.& it is only 6Kms away from the Head Office of Calcutta telephones but their high value engineer are sitting idle without doing their job & getting extra money from other operators for not doing their duty in terms of bribe.I suspect if they don't change their attitude to solve our problem then one day will come every one like me will through them out to ganges river permanently.

I would request you all to provide the details of the person who is in top of this cellone service at calcutta region for my doing the needful.

Dear BNSL heads, please listen to my plea I got a 3G connection last two days ago from your kolkata office near poddar court I reside in howrah salkia sitanath bose lane. My problem is I am getting network signal outside of my home but inside there is not a single bar or network, no connection I am not able to use my Mobile. Sir I surrendered my Airtel No. all for BSNL 3G service but now I am no where what to do now I have invested more than 1000 bucks for all recharge in data and voice plans. Money is not a problem the issue is with my no. I just mailed across my new Mobile No. to all my contacts and they find me unreachable most of the time, there is no customer care service I am finding it difficult to register a complain. After searching a lot I got this forum where peoples are placing their grievances, does any one got it solved from any side please post it last but not the least please help me or else the BSNL mobile service or trusting on India's no 1 telecoms will ruin my future my Mobile No. is [protected]

I live in Bally (Durgapur). I want a connection for using broadband Internet. For that reason i goes to our local exchange.But they told us they have no such facilities and if i want a new connection then go to sattabala and apply. Is it true? if that is true then what are the utility of that exchange?

When i am making calls in evening i got network busy continously i am very upset with this problem please solve my problem my mobile no. is [protected]

Dear Sir, i m bsnl Post Paid custm. in chandausi Distt Moradabad. having problm in Signal in 3/4 area in chandausi. many complaints made by phone to DT, DGM etc. but no results. signal problm continue from last 2 Year. people In the midle town area troubling more. Kaya Sahi hai... Title by deepika == BSNL best hai mere liye. vastav mein sahi ye hai ki...
B Bhai
S Shaheb
N Nahi
L Lagega. Help.. Help.. Help.. Help.. Help.. Help..

network problem for both postpaid &prepaid services

bsnl is near its extinction .it will just shut down in next two to three years if it does not changes its policies and behaviour towards its customers.

MY CELL NO. [protected] FROM PUNE.
I am now in Gurgaon, Haryana. Generally here I am getting Dolphin signal from Delhi. But from last 2-3 days there is no signal & on cellphone it is written "Limited service" with no incoming or out going phones or sms.
In short cell phone is not in working condition at all. Signal strenth shown is full but there is a sign on phone showing telephone with a full cross stroke accross it.
Please get my phone started.
Why this dolphin signal when there is BSNL network in Gurgaon.
thanks.
thakker

I have had the same problem. Im from Pune and I always have near full network on my phone, till I try to use it. As soon as I make a call I lose network and after about 2-3 mins into the call, the call gets dropped.
I have called BSNL customer care atleast 3 times a day since the past week and have always been assured of correction within 24 hours. But no luck.
I would have changed services long back but am sticking on only because BSNL is the only one with 3G services and i require them for my work.
If anyone has a solution to this problem please let me kno..
email - [protected]@gmail.com

Dear Sir/Mam,
This is Ajay kumar having a cellone post paid connection no. [protected] for last three days . It has no network eccess complian lodged on date 09.07.10 in between 9 to 10 P.M at night vide complain no. 62559868.till time it has not entertin, fasing difficulties plese resolve this case sos basic.

Thanking you
Regards
Ajay kumar
[protected]

my mobile no:-[protected]
my living place is - patel nager,A.K.road,surat,gujarat.
I am having much of network problame.
plese solve my problame as much as fast.

my cell no [protected] not working at 6.30 pm
no singnal saw in my mobile

hey my bsnl no. [protected] is not receiving any network signal since last 2 days
customer care is telling your no is working properly .
there is no problem in their network

BSNL stands for Bad Service Nigam Limited.
Like Air India, their right hand doesn't know what their left hand is doing.
Everything is RAM BHAROSE..

I am a BSNL customer in Pune and due to 3G I am still hooked on to their network until we see more private players. Tata Docomo has just launched but their network coverage is poor.
Just like someone said above, signal strength varies so much that by the time you call, signal bars go down. I am using 3G and it keeps falling back to 2G. I am using iPhone and E71.

I have met the DGM but nothing much happened and it takes ages to get to customer care. If people have seen Idea ad on TV where Abhishek tells that woman in bus to get Idea. The woman is showed waiting for BSNL customer care (listen carefully).

My BSNL landline is noisy for last 1 year but BSNL staff is not working on it and giving reasons which are not acceptable.

Anyway. all the best to BSNL users. I think its high time. BSNL should be privatized and govt. money (people's money) should be saved.

if you are having a prepaid connection dial *123# and call in your mobile phone. The type of connection, validity period will be displayed. If it is a general connection/women power use recharge coupon for Rs.280. For saral anant connections use topups for validity and talk time. also use magic 49 for pay per second

sudhir patel
[protected]

To,
BSNL- SURAT (cellone)
I have a post paid 325 plan since 2007. we not receive full network in ganeshnagar magob surat
so solve your problem before this time we have a good network but now power tower network.

sir,
I am Dipayan Mukherjee with mobile number [protected], live in madhyamgram, kol-700129.I am not getting any network coverage since last four months.Though I have made 10-12 times complain in customer care but still no action is yet been taken, Please take some immediate action or I have to opt for some other Mobile service.I hope you will take suitanble actions immediately.
yours faithfully
Dipayan Mukherjee
mobile no:-[protected]

No signal or very low signal in the area of DRDO Kanchanbagh, Dhatunagar, Sri DattaNagar under Rakshapuram/Hyderabad Zon.
Please rectify it .

Dilip Raj [protected]

this is lakshmi narayana.i am the bsnl user.we have been suffering from lake of bsnl signals in my village (EAST GODAVARI, MALIKIPURAM MANDAL, GUDIMELLANKA).so many bsnl users are their in my surroundings.we are facing this problem for last five years onwards.We gave a complaint to bsnl office but we didn't get any response from their.

Very bad network in 42 mouza cuttack.

I am living in Uttam nagar, NDA Road, Pune
I am facing very serious network problem with my BSNL prepaid sim
to answer and recieve a single call i have to put my head out of the window or run to find some network.
all my other companions freely and casually talk inside the room laying over the bed. and i have to ttalk standing near the window or so.
the service provider should do something about this issue. as we pay.

I and many people using the BSNL sim but no signal in my area in pali ( Raj, )District's gandhi nagar, i request please solve this problem as soon as possible. my mobile number is [protected]

nbn

hi dear sir/mam
hiii i am Ujjal from Kirnahar, nanoor, Birbhum, West Bengal reason to that complaint sir my village name is Kirnahar in my village install bsnl tower in village all person use bsnl network but prob is sir bsnl tower not work properly in month 2 months full time network problem
sooo plz sir/mam regard mii help my villagers its big prob for my village plz i request u from my self and my villager plz plz do somthing to this towr..

thank u

The problem I am facing for the past Six months, since then your Technical people relocated Teppakulam Tower to other place.
During these time I have made several complaints and your Technical people tried to their level best but failed to set right the problem and finally told me that a New Tower to be installed to correct the problem.
Now a days I am not able to speak a single call with out obstruction and had to use alternate phone to complete the call.
I have taken so many photos of signal showing in my phone with my other phone.
Since I have no option to attach these photos with this mail, I am just informing you.
Please send competent Engineer from other zone to set right the problem.
Regards,
K T RAMARATHINAM.

I face lot of problem on 3g network. It won't work 24*7 .

Now I m facing 3G network could not be access. More than 3 I was informed to bsnl customer care. But still now problem was not solved. I m fully waste my net pack

My name prakash nandwana
Muje bahot time se cellone ka network milta hi nahi.me mumbai dahisar me rahata hu.bhayander cross kiya to problem suru
.ghatiya network hai.koi problem soll nahi hota me 8 years se dekh raha hu.custmer care me bar bar ek hi tarif sun ne ko milti hai ki reparing kam chalu hai.
My dolphin number [protected]

My name is M.A.Veluswami. My cell phone number is [protected]. This is a cellone (BSNL) number. I live in Saravanampatti, Coimbatore, Tamilnadu. I could not get cellone network from 3pm today. I am an old person and I depend only on call taxi for my movement to hospital and for any emergency. Since there was no network, from 3pm, I could not go intime to the hospital by calling the taxi through my cell phone. I do not know where to complain or report this difficulty of mine. I am very humbly requeting you to kindly do the needful urgently to resume the cellone network connection, knowing well my necessity to have the mobile connection. I have always respected the services of BSNL. But today there was a very big disappointment and have faced enormous difficulty due to my inability to communicate with anyone for help. Please do the needful immediately to get the cellone network connection.

Thank you.
With regards.
Veluswami

in my mobile not at all showing network symbol
before. im not used that sim about 8 months
is athere any solution plzz

what to do all the govt. employee is sleeping they are getting the salary for sleeping. They cant do any thing in there live