Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL INDIA BROADBAND INTERNET CONNECTION — DELAY IN MODEM REPLACEMENT

I am one of the customers of BROADBAND INTERNET CONNECTION HOMEPLAN provided by BSNL nad have been using this since 2006 september. Unfortunately our modem(Dataone smartex MT882) has got damaged on march20th 2008 accordingly i contacted our nearest customer service of BSNL also commercial office ernakulam-cochin on 19th April 2008 we applied for a new modem and already paid Rs 1248/- in the commercial office ernakulam (refer bill/DN No: 23750/[protected] /KY0033352)
MY TELEPHONE NUMBER : [protected] and Consumer No:1987089
I regret to inform you that, no actions have been taken yet though i paid full amount in advance they neither replaced nor returned the money.For last one month my net connection is out of order and the loss due to that is too much.

I would like to request your good selves to find an amicable solution for this
i will be verymuch grateful to you and the valuable service provided by you to interact with public.
thank you

SHAJI.V.U
11/699, VELUTHEDATH, VADACODE.P.O, COCHIN-682021

Hi all,

My name is Robin Varghese and I belong to Bangalore Urban Circle.Iam located in BEML Layout 6th Stage, Kundanahalli gate, Marathahalli, Bangalore.

I have applied for a new BSNL Telephone connection with Broadband connectivity on April 3rd over Internet.Till date no one has contacted me regarding this new connection.I mailed all the people whom I got from BSNL Site, still no reply.

Till date I have contacted the toll free no[protected] then 1500 and finally they asked me to contact the Marathahalli Commercial Office and given the nos 25289421/25289411 which unfortunately no one is picking up.

Kindly help me if you can.

BSNL has got one of the worst customer service.

THIS IS REALLY BAD.. HEIGHTS OF TAKING ADVANTAGE FOR BEING A GOVERNMENT SERVANT..NO ONE TO ASK ABOUT THERE RESPONSIBLITIES .. THE SERVICE THEY PROVIDE IS V BAD.. NOR DO THEY RESPOND TO CUSTOMER SERVICE CALLS ..IF NOT IN MOOD DONT RECEIEVE THE CALL, IF RECIEVED DONT SOLVE THE ISSUE..SOMETIMES HANG THE CALL..THIS 1957 CUSTOMER SERVICE NUMBER HERE IN MANGALORE IS GOOD FOR NOTHING AND THERE WAS THE OTHER NUMBER 151 OR SOMETHING THEY DONT COME UNDER MANGALORE JURISDICTION SO WE HAVE TO CALL UP TO EXCHANGE.. THERE EVERYONE ARE BUSY ..LAST BUT LEAST WHAT THEY SAY IS TODAY NO ONE IS AVAILABLE AS THE CONCERNED PERSON IS ON LEAVE../ HE IS GONE OUT ON DUTY.. SO WHY DO U PROVIDE THE SERVICE ...? YOU ARE RIGHT THESE PEOPLE ARE ONLY AT RECIEVING END. WHEN GIVEN A COMPLAINT THEY DONT GIVE LOCKET NUMBER.. WHEN ENQUIRED AGAIN THEY ASK ABOUT THE LOCKET NUMBER.. THEY SAY NO COMPLAINT HAS BEEN REGITERED AGAIN IF ASKED TO TAKE THE COMPLAINT THEY SAY " I TOOK IT NOW.." AND WHEN I ASK THE LOCKET NUMBER.. BY THEN THEY DROP THE CALL TURNING THERE HEARS DEAF..NOT EVEN A SINGLE CUSTOMER SERVICE EMPLOYEE GIVES A COMPLAINTS NUMBER.. SAD BUT TRUE AND THEY SAY SERVICE IS GOOD..

Starting to Now my Modems NOT properly worked I Lost my Money of One year.BSNL cann't find The Problem until Now...

I am the customer of internet brodbnd home plan provided by BSNL and have been using this since 2008march .At that month of march 2008 i can get new connection, i am working aboard, thats why i am taken the connection...i am not satisfied with Your service provided by you.Because your staff can't solve that problems ...

However your company people monthly 4 times coming to my home untill now...

But last tOctober and november 2008 they are not attend my complaints .

Now what solution you have to advice...

Can u return the money of which i paid for one year..

MY TELEPHONE NUMBER : [protected]
Exchange : -BSNL Narakkal.

thank you
Denny Peter
Dubai.
[protected]

Internet is not working from past 3 days no action has take..
COMPLAIN NO : 682145.
Please reply me ASAP.

thanks

Good day sir,
i am sreejith from thalassery, my landline number is [protected] wireless high speed internet connection (250 plan monthly unlimited).my internet is not working 26-09-09 onwords.i compliant TLY exchange but they didn’t rectify the problem till date. so I kindly requsted to rectify the problem as soon as possible.

thanking you
sreejith.k.n

i took new EVDO conection me paid money but not working( not enogh range) till today now finished one month what i do no need your conection pls cancell and refund my money

i got shocked by viewing my internet bill last month, i had got a bill of sum RS 9800 for a monthlly plan of RS 250. I WANT YOU TO CHECK MY BILL ONCE AGAIN SO THAT I YOU CAN FIND YOUR MISTAKES.I HOPE YOU WILL DO THE NEED FULL AT THE EARLIEST, MY TEL NO IS[protected]

My landline telephone at Pune 25422595 is not working since last 2 months, We gave copmlaints 2 times but the phone is dead. Some time we receive a call thet the phone will be put to order very soon but it doesn't work. Our above landline is dead since 2 months and we have no alternative to switch to new Mobile Connections. If the things continue till December end 2009, we shall surrender this landline connection and discontinue.

Hope this time the complaint will be resolved

With best regards
mukund rane

My landline telephone at pune 26111557 is not working since the last 15 days. Have given a complaint personally as well as by phone. The concerned person mentioned that we need to go near ladies club he also gave a number but there is no response on both the numbers.

The landline keeps going dead for 15 to 20 days every second month. Kindly see that the sameis resolved at the earliest.

thanks
Marina

Our Landline No. is 25673508 is not working since last 2 months. we gave complaints on phone as well as I personally visted twise. My Father who is 76 yr. old he visted twise. I spoken to Mr. VITANKAR in Model colony Telephone exchange, Pune, Maharashtra on last Friday 12 th Nov. He told me the line man was on leave and i will send the Other area line man to relive the problem on saturday.
AS usuall no one come to see . Today I am trying to speek to Mr. Vitankar but he is not taking his phone and when i call on landline they told me he is not yet come to the office.
If it is not possible to solve this problem let us know, we will surrender our phone.

Hope this time the complaint will be resolved

With best regards

PISAL MADHURI

We disagree the bill no.[protected]for the month of feb as our landline was shifted & started at 7 march11. landline no.is 25438855.
Mr.Ajay Phutane

i DISCONNET MY PHONE [protected] IN 2006.TILL I NOT RECEIVED MY SEC REFUND.

pANIPAT
Haryana

Sir, I have your bsnl landline No[protected]. Now i have no need for it. so kindly disconnect this landline Number of BSNL. Thanks

Sir,

Our Land line phone was locked with 12419795 .Now phone not working with unlock number 12419794.

Please solve the problem

Our Land Number Is[protected]

My friend applied for EXCELP fecility to get cheaper call rate
at 2 nos, following standard norms., by sending SMS to 53733.
one STD NO was wrongly activated,[protected] instead of
[protected]correct no), due to fault of BSNL Employees, though correct no was sent by SMS, ( message seved in mobile outbox).

After, repeated assurance to rectify their fault, now they are now telling in helpline that same cannot be rectified before 180
days.
Pl. do the needful to activate the correct no.

Regards
contact no- [protected] (BSNL ORISSA CiRCLE)

My postpaid mobile [protected] sim lost along with set, got replacement. However, unable to rectify the problem of out going calls.

when i have taken the GPRS connection the speed was 460kbps but now it is reduced to 115kbps. may i know the reason. pl reply.

why you people are not connected my gprs connection, i am trying from so long days...plz give me collection
mob no [protected] kiran kerketta

Huy! My phone number is [protected] and it is under the Hamirpur BSNL circle. The problem is that the gprs connection speed during the evening hours ( between 7pm to 10 pm) is so small that I am not even to surf on the net. What might be the reason and how can it be solved?

I am using GPRS since nov 2008, every 7 days it is disconnected, after getting customer care calls it is working. now it is not working since weeks. somtimes it will get connected but download very slow.
please do somthing.
Thnks

I have taken BSNL GPRS Voucher for Rs.99 on dt.3.3.09 and get recharge for 30days. Then I access internet for one day, for next day it was disconnectd automatically. Then after when ever I try to connect GPRS my mobile shows "Pocket data not available". Then I complain to Costomer care, they assure me for resetting but they did not. This was negligency or not.

I HAVE TAKEN GPRS POSTPAID, IAM STAYING AT MID TOWN OF HANAMKONDA AT NAIM NAGAR, WARANGAL ANDHRA PRADESH, NOT GETTING GPRS SIGNALS ON MY PHONE.BUT IN OTHER AREAS OF SAME TOWN GETTING NORMAL GPRS SIGNALS AND ACCESS INTERNET. WILL YOU PLEASE ANY THING TO WITH MY MOBILE /SETTINGS TO ACESS NEIBHOUR CELL TOWER SIGNALS

iam complain to custmercare for GPRS activeation ten times but now my mobile GPRS not active. in damanjodi dist-koraput orissa bsnl tower signal problem always. my mobile is nokia 5300

Dear Sir,
I want to unsubscrib monthly Islam Devotional Service on my Cell No.[protected].
regard
Chaman Pal Singh
Sikandrabad (U.P.)
[protected]

Hell,

Bsnl moblie internet speed ? Kb/s Rs. month ?,

download speed ? Kb/s .


Bsnl usb internet speed ? Kb/s Rs. month ?,

download speed ? Kb/s .


you plaese sent to [protected]@gmail.com

poor speed of gprs on internet
i have activated gprs on my mobile no. [protected] for using internet on my laptop . as they told me that the downloading speed will be 12 KB -14 KB but i am getting only 3 KB./ s

I AM FACING THIS problem
i call to customer care many times but no results came out... Shaik furkan mohammed
At nahanga
Po sukleswar
Dist cuttack
Mobile no [protected]

my prior advice to all af you is never ever opt for any narrowband wireless service

I used BSNL prepaid plan & also a GPRS 230 its speed is 512kbps. Please call me for GPRS Solution my mobile no. Is [protected]

bsnl mobile gprs is too slow you should make it fast...

poor speed of gprs on internet(1-2kbps).my number is[protected]. my mobile is nokia 3230.pls solve this problem.

I have activated bsnl GPRS in my mobile no.[protected].but applications like operamini, yahoo messenger, ...etc are not opening.plz solve this problem.

i think all the gsm mobile service provider company is not providing good enternet speed on 2g user, not only bsnl, but also aircel, airtel is giving the most worst speed.they have given a limited usage of 2gb and must provide a minimum speed of 15kbps.

BSNL Broadband — Error 691, From the First Day, till date no resolution

This is Mukesh Sharma from Panchkula (haryana). As i was in need of a Brodband connection and in my area no other ISP is available so i was left with the option of BSNL only.

So i have applied for the same on August 19, 2008. I have deposited the security amount of Landline connection and One Month Advance rental o[censored]L Home Plus 750 plan. At that time the concerned person told me that my telephone connection will be installed with 7 days but..

I waited for a long and after vising the BSNL, Telelphone Exchange sec-5 Panchkula (many a time), at last it got installed with the telephone number 2592994 on 7th or 8th of September 2008. When the BSNL people came to install my telephone connection i asked them of the Broadband connection and they told me that it will be installed within few days.

And after that i keep started waiting for my BroadBand connection. At last on September 16, 2008, Contractor Guy Mr. Manish came and installed the modem and all the related equipment at my home and he have added a UserID "[protected]@bsnl.in" in the Network Connections and told me that my user id will be activated today itself or tomorrow. Again i keep starte waiting for the same.
And till date i am still waiting for the same.

I have called the Customer Service on 12678 and 2713000 hundred a times but all was in vein. One of guy used to told me many a times that these id are activated from Banglore and it will take around a week. and on Thursday 19 sep, 2008 i got a call from BSNL stating that your Userid "[protected]@bsnl.in" and password "password" has been activated. I tried it same time, but my luck it was not working, i was getting the same error no 691, Access was denied.
I keep on calling the Complaint 5 - 10 a day but all was in vein. Nothing worked for me till date.
I have also Visited the SDO, Pkl branch for the same, he call the CC in front of me and then he told me that a BSNL guy will come and will check what is wrong with my connection, but that guy never reached my home.

yesterday 25 Sep, 2008, a guy appeared claiming that he is from BSNL and come to check my BSNL Broadband connection problem. He tried his best to get it connected but it didn't work. Then he tried his own UserId and password and that worked perfectly.

He told me that your userid has been shifted from New Server to OLD server, so he need to do something from the telephone exchange and after that he left for the day.
After that i keep on waiting but you know the truth.

It is still giving the error 691.

So it a request, please do the needfull asap so that my net connection start working.


Thanks,

Mukesh Sharma

Phone: 2592994
Mobile: [protected]
#2994, Second Floor
Sector 15, Panchkula,
Haryana,

BSNL Broadband — Extremely Poor service/technical support

This is Mukesh Sharma, #2994, Second Floor, sector 15, PKL (HR). As i was in need of a Brodband connection and my area no other ISP is available so i was left with the option of BSNL only.

So i have applied for the same on August 19, 2008. I have deposited the security amount of Landline connection and One Month Advance rental o[censored]L Home Plus 750 plan. At that time the concerned person told me that my telephone connection will be installed with 7 days but..
I waited for a long and after vising the BSNL, Telelphone Exchange sec-5 Panchkula (many a time), at last it got installed with the telephone number 2592994 on 7th or 8th of September 2008. When the BSNL people came to install my telephone connection i asked them of the Broadband connection and they told me that it will be installed within few days.
And after that i keep started waiting for my BroadBand connection. At last on September 16, 2008, Contractor Guy Mr. Manish came and installed the modem and all the related equipment at my home and he have added a UserID "[protected]@bsnl.in" in the Network Connections and told me that my user id will be activated today itself or tomorrow. Again i keep starte waiting for the same.
And till date i am still waiting for the same.
I have called the Customer Service on 12678 and 2713000 hundred a times but all was in vein. One of guy used to told me many a times that these id are activated from Banglore and it will take around a week. and on Thursday 19 sep, 2008 i got a call from BSNL stating that your Userid "[protected]@bsnl.in" and password "password" has been activated. I tried it same time, but my luck it was not working, i was getting the same error no 691, Access was denied.
I keep on calling the Complaint 5 - 10 a day but all was in vein. Nothing worked for me till date.
I have also Visited the SDO, Pkl branch for the same, he call the CC in front of me and then he told me that a BSNL guy will come and will check what is wrong with my connection, but that guy never reached my home.
yesterday 25 Sep, 2008, a guy appeared claiming that he is from BSNL and come to check my BSNL Broadband connection problem. He tried his best to get it connected but it didn't work. Then he tried his own UserId and password and that worked perfectly.
He told me that your userid has been shifted from New Server to OLD server, so he need to do something from the telephone exchange and after that he left for the day.
After that i keep on waiting but you know the truth.

It is still giving the error 691.

So it a request, please do the needfull asap so that my net connection start working.


Thanks,

Mukesh Sharma

Phone: 2592994
Mobile: [protected]
#2994, Second Floor
Sector 15, Panchkula,
Haryana,

job

I recently bought a Netgear wireless network adapter for my house. I tried many times, I saw the error message ' your modem is preventing'
what is the problem. how to resolve. without wireless router, modem is connecting the internet no problem.

Pls. let me know how I can resolve.

Regards
P.Durairaman

i wish to know that 20%discount is being given to me or not on broadband, connection is on[protected]. discount meant for govt employees and pensioner.i have submitted the necessary proof

i had 15 day's having this erro
error no 691, Access was denied.
username and password invalid

bsnl broadband is really bad . connection is really poor . you can not use mininova . you tube is also not running properly . airtel connection is best now i am using airtel broadband running really smooth. everything is 1000 times better then bsnl

Dear sir,

I am using BSNL Broadband service unlmited planplan from past 1 year. from the last 15 day their were problems in the service so that internet connection was sometimes not proper run . DSL come and out internet disconnect. sir plz solav my problam . Daly 500 hundred lose my cafe.

Bsnl walia di maa di fudi pari

i am subcriber bsnl anant cellone. my no.is [protected] i want change my plan anant to saral anant .i had already message CHGPLN ANANT TO SARAL, 53733 date 3rd sept.2008 and also complain to customer care, complain no.2959969 date 6th sept.2008 but till now days not change my plan . my request is that kindly change my plan anant to saral at the earliest prakash sandil mob. no[protected]

Last Saturday I have applied for a new connection line for Broad band connection. But I need also a ADSL modem from BSNL. So please issue me a new ADSL modem for this purpose.My mob. no- [protected].

I am a subscriber of BSNL, Kolkata Telephones, under Ranikuthi Exchange, my telephone No. is 24997059. It is over 3 months, I have not received any bill. I took the information from the concern dept. Till my bill has not been generated but the connection has been cuted out...

I am a subscriber of BSNL, Kolkata Telephones, under Ranikuthi Exchange, my telephone No. is 24997059. It is over 3 months, I have not received any bill. I took the information from the concern dept. Till my bill has not been generated but the connection has been cuted out...



gautam Ghosh
[protected]

Dear Sir,

Inspite of repeated reminders, my broadband land telephone[protected] has been still lying out of order for last 5 days. I have tried different telephone numbers of Santoshpur exchange or Ranikuthi but no response came...those telephones are ringing aftef ringing.

My docket no. is W-7820.

Please look into this matter seriously.


Regards,

Soumik Basu

re connect my phone [protected]

my phone does not work..plz send any person to repair it

i have send 5 message for changing of bsnl anant life time to saral.but till it was not respond for the same.
mob. no. [protected]
please take necessary action.

Could You please inform me when the 3G Data Card would be available?If it is not available right now, can I apply for the BSNL Data Card(CDMA) for the time being?

My Number is 24285029 and the number is not working after two visits to your office and filling up forms. Can someone from your office please HELP ASAP.

I am a subscriber of BSNL Kolkata, under Ranikuthi exchange. my tel.no. is 24342546. I have not received any bill from may 2010 to till february 2011 and you have cut of the connection from june 2010. I also gladly accepted for ur kind disconnection, now i hv received one bill from ur office through speed post on 3.3.11 therefore request u may plz adjust the bill amount for 10-may-10. and 10-july-10 from my security deposite. After adjustment if the amount is due plz send the same for payement.
THANKING YOU
URS FAITHFULLY
Babli Pal.
Tel. no. 24342546

dear sir
i beg to state that i niranjan das majumder appleid 0n 2 nd december for shiftiny my land line which is 24307935 from 279/2 n.s.c bose road kolkata-47 to 6b baishnabghata lane, kolkata -47.but still now there is no response.i need your kind co-operation as eraly as possible.
thanking you
niranjan das majumder

I am a subscriber of BSNL Kolkata, under Jadavpur exchange. my tel.no. is 24173763, Customer ID : [protected], Account No : [protected]. My payments were made through ECS but from Dec'19 onwards the payment were not made through ECS why ?. Now, one telephone call has received in my landline no. asking me for payment of due amount physically at Ranikhuti exchange. The online payment option is there in January 2020 bill No EDCWB[protected] dated 06.01.2020 due date is 27.01.2020 for Rs.1035/-. If I pay the bill online will there be problem. There is problem in paying physically in cash that's why ECS option was given. The bill for last 10 years paid through ECS only. Please reply.

Yours sincerely,
Tarun Das.
[protected]

to identify the no of calls made you can look at the printed landline bill.
but if you want more details like how many calls have been made to which number then you have to submit your printed landline bill at the TRA department at telephone exchange office. some office take application for that job and some dont.
afer 7 to 10 days they would call you up and ask to receive your call details from office.

sir,
i want the call details for the month of march 09 in r/o of my tel 22672102. my cons. no. is [protected]. kindly suggest me the way to get it.
Sarat kumar dash

sir,
i want the call details for the month of march 09 in r/o of my tel [protected]. my cons. no. is kindly suggest me the way to get it.
Sarat kumar dash

[protected]

GPRS SETTINGS NOT AVAILABLE
GOOD MORNING

I have mobile (sonyericsson w150i) i am still not able to get GPRS settings from BSNL. I have made complaint many times for the same and tried many times but no reply was received.

right now i m using BSNL sim and my NO. is [protected]
send me settings of GPRS for sonyericsson w150i

BSNL Mobile (Excel) — Can't able to change my prepaid plan

I have a BSNL`s prepaid connection and having Kolkata99 Plan, now i want to migrate from this plan to some other plan but the authority told me that I can not migrate from this plan.

my mobile no is [protected]. i am getting messages from 518190 that your subscription for dating services has been renewed and charged rs 30/for 30 days . i have lost rs 60 so far .i want to unsubscribe it at any cost with immediate effect. i have done everything nsuggested by customer care but of no use. kindley get it rectified immediately

unlawful deduction of rs 30 per month for dating services i dont want to subscribe
my mobile no is [protected]. i am getting messages from[protected] that your subscription for dating services has been renewed and charged rs 30/for 30 days . i have lost rs 300so far .i want to unsubscribe it at any cost with immediate effect. i have done everything nsuggested by customer care but of no use. kindley get it rectified immediately.[protected]@rediffmail.com

BSNL Prepaid — deducted 30 rs

deducted of 30rs reason of lovelogy but i am not activate

Dear sir,

On 30 April, i had come to know that i have my balance less Rs /-30. kindly do the needful regarding this matter.

my cell no is -[protected]

BSNL Mobile — Deduction of 30 Rupees monthly

HI ,

This is pradeep i'm having BSNL SIM with the number [protected]. BSNL is deducting monthly 30 rupees for some Phone backup services. I'm registering complaint for past 3 months and they are telling it will be deactivated and u will get message in 24 hours which is not happened so far.

My september months complaint tracker id is i21ka522711 complaint reg at 21-sep-2011
and
recent one is KA03KA713029 which is register may be on 04-nov-2011

Please look forward to my complaint.

Regards
Pradeep

Dear Sir / Madam,
I am using the tamilnadu cellone no. [protected]. There is a bad and poor signal in royapettah (chennai), i can't able to make a call or receive a call, my important calls and my business are totally collapsed due to the communication. Airtel and Aircel are the few example for good mobile communication.
And the main thing is your customer care people, they speak like a slum people, plz teach the good manner & the way of speech, plz learn it from the Airtel Customer Care. Hope u will take action for the poor signal. If i tell anything wrong plz believe me. thank u sir.

dear sir / madam,
i have a problem of balance goes to negative suddenly, without going to use any service of you .like caller tunes, hello tunes, cellone net services.
this the 3rd time balance goes to negative.
i hope u take action on it.

Dear sir,
I used BSNL mobile([protected]) general plan in tamilnadu...now i want to migrate it to student plan...regard that i went to customer care centre in my own town...they said my number is not updated in IM...past 45 days am using this number...please sir update my number in IM...

Dear sir / madam

I have also the same problem. You just go to the bsnl portal (portal.bsnl.in) and create
your login, here you have the solution

I have booked online Board Band on 28.05.08. Work order No.1352 dated 28.05.08. tel No.[protected], ECHANGE CODE nO.NTVI & A/C. NO.[protected]. Till today i do not have board band connection. I have enquired KALYAN WEST TEL EXCHANGE, KALA TALAO EXCHAGE, THEY ARE SAYING IT WILL TAKE 6 MONTHS. KINDLY LOOK INTO THE MATER VERY SERIOUSLY AND GIVE ME FAVOURABLE REPLY.

SANAL NEDIYARA CELL; NO.[protected]

my name is govind bhagor and my telephone number is[protected] and from beginning when i start my broadband connection i am not received the speed of broad band
kindly look into the matter

thanks

I have logged a compliant that my broad band is not working from 2 weeks the Docket Number 0608/197 on 10/06/08, on person visited on the next day i.e. 11/06/08, he said that the cable needs to change, he informed that he will come next day, Bust still now no one has come and my broadband not working, When we pay money on time why don't we get the service on time. Please help us in getting the broadband problem resolved

Broad band and internet on my landline phone no.[protected] is not working for last 22 days. I have lodged complaint through call centre and in person also. I have gone to the concerning exchange also. They have given me assurances time and again. The broad band service is very poor. I do not know how to complaint and whom to complaint. Please help us in getting the broadband problem resolved

Sir,

My broad line line is not working Properly for the last six months. i already complaint to poonamallee telephone office there is no responce. so please kindly replya and send the no to whom i want to speak about this problem.

Any clarification pls call to this number

Chandrasekar
Edp
Chennai Ford
Poonamalee
[protected]

I have applied for BSNL Broadband connection before 22 days, till now there is no response from the autorities. They say few reasons like cable damage, problem with line, etc., always. Can the higher authorities look into this & solve the probelms.

My BSNL broadband connection stopped working suddenly from 6th Mar 2009. I immediately called the BSNL BB customer care 1500 and registered the complaint.( Comp. number : 88293508; Telephobe number :[protected]. There is no action on this complaint till now. I call up the customercare daily to follow up on this issue. There is no action till today. Can this be solved at the earliest? I feel that the BSNL would lose out many customers due their poor quality of service, if thing dont improve dramatically in near future.

Broad band conection: Home combo 299 plane.
Telephone No.: 25987625
Problem: Down load video not connecting continuesly every 10 to 15 seconds reloaded
Previous complaint date : 28.3.09 No.88314438 & 30.3.09 No.88316247
Please give attention to this. Thanking you.

my static i pnot working pls enable now my bsnl no is 2455207

Dear Sir,

I hereby request to help us to operate Outlook Express for that i need
POP3 & SMTP related details. So kindly do the needful as soon as possible

With Regard
K. Aravindan
Chennai

Broadband service engineer working in st.thomas mount telephone exchange (incharge for sundar nagar, nandhambakkam) is getting bribe. Soon he will be in Jail

I am also facing problem with the BSNL internet. The technical department doesnot know what the problem is (Coz they donot want to know). No one is ready to resolve the problem. They sit in their office and say everything is fine, but nothing really works.

Recd your bill in that we have changed plan 250 to unlimited 750.00, but bill recd in plan 250, so please change the bill and send the fresh bill so us to make the payment

Furthur to our mail my telephone number is[protected], we tried so much through phone but nobody picking the telephone, that why we will post the compliant, so change the bill and send the revised bill so us to make the payment

Regards
Bharathi Radhakrishnan

I have broadband connection with unlimited home plan. But in this category, there is short band. (not broad band). People choose this plan whose internet usage online movie, gaming is more and pay little more than others. But BSNL choose to differentiate so as to total usage should not be more than others but will receive more fixed rental. When I am paying more, why it should be turned into short band? Shall people be restricted to use internet?

Chandresh Mehta Bhavnagar Gujarat

I have booked the Broad band connection on 22/08/2009. But i didn't get even single call from the BSNL side. If i call to the Number given by the booking agent.No response and not even picking the call.

since i didn't have fessiblity to other service provider in my area, that is the only reason i am booking the BSNL and waiting for it.

My Order Number: 92429989
Order date - 22/08/09
Tharamani Extn.

Pls any body help me to get the Broadband connection.

Thanks,
Senthil.

I have registered for the broadband Connection on 09/09/2009 for BSNL and to my surprise nothing has been done till now.Whenever we visit them they just ignore the issue by giving some silly excuses, Upon calling the office number none is even bothered to respond the call and not even receiving it.

Is that the treatment the customers need to deserve when they have actually paid the BSNL in advance.What kind of telecom service is this.Is there any higher authority to work upon this or do we need to approach even higher people.

My Ref No.92462386
Date:09/09/09
Tharamani Extn

Thanks Shrikant

http://www.easybuyying.com/bags-c-79.html

BSNL broadband services are really poor... My connection was disconnected on 16th Oct 2009 morning. I called up to BSNL CUSTOMER CARE SERVICES NEARLY 25 TIMES but there was NO RESPONSE IE. NOT AT ALL ATTENDING THE CALLS. Later in the evening they managed to pick the call and booked my complaint. But till now ie. 18th Oct 2009 12.09pm there is no response from them. I dont know what they are doing?? and why they are spending excess money in USELESS CUSTOMER SERVICE...

past two days my net connection processing is very low. i cant able to work so please check out my connection and please do the needfull..
Thanking you...

Dear Sir,

I have got a new connection yesturday (04.11.09). The servicepersons is connecting the MODEM and all the things and the Internet is working at that time. But after 15 minutes the connections is cut, it shows Cannot find server - The page cannot the displayed. I can't able to work, so please check out my connection and please do the needfull.

Please give your customer care number. Send Email.

Thanks

Premila

I have booked the Broad band connection on 02/09/2009. But i didn't get even single call from the BSNL side. If i call to the Number given by the booking agent.They respond that, with in two days your land line will be arranged. But till now no one come. I complained to AE and even DE also.
But no use.

Pls any body help me to get the Broadband connection.

Thanks,
Umamahesh
Madipakkam

Hi
I am from HRBR layout Bangalore, I have applied BSNL connection shifting from Rajajinager to HRBR lay out but Umashankar AE told us there is no Feasibility in my Home. But my home owner ground floor has the bsnl connection. My old number is 23151292.

Please check where really there is no facility or some other reason(Some other Broadband ISP is ready to give internet connection.).. Pls check and do the needful.

Kindly note the following:

1. I opted for a new land line with Home Plan Combo 500 C broadband connection. I am very happy to say that that both the telephone (No.[protected] as well as MODEM (Type II) were installed at my residence very promptly for which I give thanks to BSNL.

2. On 18th November 2009 I got an SMS (from [protected] number) where I was informed about my user Id, password etc. On the next day I received another SMS requesting me to contact local telephone exchange for broadband installation.

3. Based on the above I contacted Mr. Sisir Mondal on the mobile number [protected] (got from BSNL web site) since no particular name/number was given in your SMS. Anyway I did not receive any favorable reply (even the person/department to be contacted) instead the gentleman disconnected the line instantly.

4. After repeated efforts I could contact SDO, Manicktala Exchange (Mr. Mondal) and he advised me to contact the marketing department physically.

5. Unfortunalely more than 2 weeks passed I could not go to the telephone exchange as because my busy schedule. As a result with all necessary hardware facilities available with me I can not take the benefit which I opted for a long time. Further note that till date I have not received any official letter as you normally send.

In view of the above will it be possible for you to give me the contact person name with phone number so that I can directly talk to him for installation of the broadband. I am also afraid whether I will receive the bill for the month for which I have not used the broadband. Please do the needful and inform me at the earlist.


Thanking you in anticipation,


Ram Kumar Bhattacharya

24/B, Girish Bidyaratna Lane
Kolkata – 700009
Mobile: +91 [protected]
Email: [protected]@yahoo.co.in

hello sir,
Good Morning from past ten day my net is not working
so we request you to check as soon as possiable we waiting

Dear sir,
I have booked for Transfer from arumbakkam to avadi, last month 18th still date i have not received any broardband.
My number :24750832
Request Ref : 91557447
Prov An : 92555174
Name : K.Parameswaran
Request Type : Shift from other exch or zone with bb
Shift details : Old address : Arubakkam
New Address Avadi
Link Anno : 92555175
Contact Number : [protected]

I request you take necessary action to get my broad band connection

K.Parameswaran
[protected]

I got the BSNL Telephone connection and Broad Band connection one and half months back. The price and tariff may be very competitive compare to other service provider, To be honest the quality of service is very poor.
My number is[protected], no is on my uncle's name(HARI KISHAN AGARWAL)
In this month i have logged 2 complaints regarding the intermediate disconnection of the broadband. The customer care agents just receive my call and they said they forwarded to technical department. After that nothing is happening. Still I am facing the same issue.SDO of my area does not receives telephonic calls.

1) The worst customer service is availble in Bsnl Broadbands.
In Tambaram Exchange they are not picking there lines[protected][protected]. If do they pick their lines, no one is taking responsible for the issue. Just the default solution is Please call to another no...

2) BSNL customer care is not having touch with Exchange, they also giving nos only. and they dont have enough knowledge

bsnl broadband and sulabh plan — disconnect broadband and start of sulabh plan

I put an application to discontinue my broadband service and start sulabh plan on 8th march 2010 and followop comlpain on15th march as no action was taken after the first application thanks, will appreciate respnse on email

Hi, I am very frustrated with this BSNL Broadband support. I faced power problem with modem and being in IT we need to be in internet all the time.. I logged a ticket with customer care 1 week back and till now no calls from the support and the customer care is always busy ( may be they just make the Voice call to say the same message)

I am very irritated with this issue. my bad luck i don't get even get Airtel connection in my area... I need to have Wireless datacard for my internet acess... I suggest people never ever go for BSNL Broadband

Hi Folks,

Instead of wasting your time on this threads atleast you can do something productive, for the complaints whatever we file itself BSNL employees dont have time to respond, Do you think they would atleast care to read all this threads and forums ??? Nothing will work by giving your comments hear, instead you need to understand that you all are posting your contact informations here which can be viewed by anyone and i beleive its not advisable to give ur names as well as telephone numbers on the open forums. The best possible thing i did is changed my service provider. Hmmm you need to accept the fact that BSNL still works like a typical government organisation.

Thanks

Sath

BSNL — no knowledge of broadband usage

what kind of service is bsnl????they just can't provide me with the correct procedure of knowing my broadband usage. no phone calls are being received nor the websites are working properly.....please help...

This is Naresh from Chennai. Recently I applied for BSNL broadband connection, but still it not done, The Chennai T.Nagar customer service is very sick. There is no one responding properly. They keep phone down while talking. I am requesting BSNL higher authorities, Please take action as soon as possible else u will lose valuable customers. Thank You.

Still this BSNL people don't have proper email ID to to send our
problems which we are facing in our computer...

Booking a complaint thro customer care number...
will increase our blood pressure.

Better solution ...be connect with private service provider...

NANA

yes, i am using broadband connection for the past 20 years and broadbond combo offer 500 i will get 175 calls free and for the past 2 months my broad band is not working and no response and 1500/1504 if you call one music is coming and saying thanking for your patience our customers execuive will contact you shortlyagain mustic and stop. no efforts no response. and my telephone no 26611586/ today i fed up and talk to agm mrs meenalochini no and spoke to her. she said will see and rectify immediately(23.08.2010 at 4.25 pm).
if i am not going to get serviced before today evening i am cutting down bsnl and will go for other networks which they will serve better than bsnl

iam paying monthly for the past 2 months without using broadban 550/-(only calls making 175 callls free)

veryradiculous and unhappy

jayaraman
chennai-10

I am a rural user of broadband connection my telephone number is[protected] and I have requested my local exchange in chittur for tariff change of my existing Bsnl Broadband connection to BB Home Rural Combo UL 500 @ but staff in Chittur said me that there is no plans like this but I have noticed the same in your website under postpaid broadband tariff details.Kindly clarify me whether this plan is available or not. I am unable to get more details regarding this from any your exchange staffs either in Velanthavalam, Kozhinjampara or Chittur or in your customer care center.If plans are not available kindly remove the same from your website.

i didint have internet connection for 15 days, ,
iam using UNLIMITED PLAN (WORTH APPROX 800 INR)...
considering this problem i'm supposed to pay 400 INR approx...
but the OFFICER (J.E. OF EXCHANGE ) said, , we can give u discount on telephone rent but not in inteconnection bill...
and he further explained.. A BIG AMOUNT OF 25 INR WILL BE DISCOUNTED IN THE TOTAL BILL...
YES, HE SAID 25 (twenty five) only...
how is this????
strange right... :(
POOR CUSTOMERS:(
BY SAUD

I had applied for "New Broadband Connection" in Bangalore through Maramma telecom DSA on 26-December-2010 Work order: 45040956. After that no one get back to me. After waiting for 20 days, I did called them they said to get in touch with BSNL and this is not their problem like that. Then I communicated with BSNL office and they said that my workorder has been cancelled. I asked them why without informing and even without contacting me once they have cancelled my workorder. They said they will check and get back.

After this due to no reponse from BSNL, I communicated with Mr. Ramchandra (Sub Divisional Eng). He asked me to submit a written request at bangalore city exchange. I did submitted the written request at office broadband cell but still nothing happened and again 2nd time they asked for the request. I still submitted the request. After repeated calls and follow-ups they did fixed a landline on 13-February and renewed the Work order: 2286823. They promised me that within 1-2 days Broadband connection will be done but again no one get back from bsnl.

Now approx. 2 months are getting over since I submitted request for new connection of BSNL Broadband. Only response I got is DISAPPOINTMENT. I beleive this is the reason why people does not beleive government people and go for private agencies.


Request you to kindly support and do the needful. Below are my details:

Landline no.[protected]
WorkOrder no. 2286823

BSNL sucks...

I got the BSNL Broadband connection after running behind the line man for a month. I opted for 4MB/s link but I never receive the 4 MB/s but I was told that since my home is bit far from Exchange I may not get the complete 4 MB, even I agreed for it since I was initially getting 3.5 MB/s (MAX). But recently my broadband speed dropped and I started getting 350 to 500KB/s and then I was told as I would have increased the Fair usage and even now i am getting 1.5 MB/s. I called up customer care and lodged a complaint but no one has taken care of it. Also I sent an e-mail to the Nodal officer(Mr. Sridhar) but no response from him as well. I use to receive calls from telephone dept, they keep on asking "Internet is working?" if we say yes.. they disconnect and close the ticket.

Please find the mail conversation below..

______________________________________________________________________________

From: Mohsin Khan <[protected]@yahoo.co.in>
To: "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>
Sent: Thursday, 13 December 2012 8:48 PM
Subject: Re: Docket #: [protected]

Dear Mr. Sridhar,

Is there anyone to help me out with this speed issue? I use to receive calls from the telephone department and they keep on asking "Internet is working"?? if we say yes.. thats it.. they disconnect it. I have told them several times about the speed issue but no one has taken this up. Even I have not received an acknowledgement from you as well. I hope, BSNL is working to serve the customers. At least you please respond as a courtesy..

Warm Regards,

F.Mohsin Khan


From: Mohsin Khan <[protected]@yahoo.co.in>
To: "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>
Sent: Monday, 26 November 2012 6:31 PM
Subject: Docket #: [protected]

Dear Mr. Sridhar,

I am a BSNL Telephone/broadband consumer, I have opted a BroadBand with the speed of 4MB/s with the Plan of "Combo ULD 1350" where I havent got 4MB at all.. I was told that 4MB mean, the consumer will not get the exact 4MB, but I am also a Network Engineer with Cisco Certified and I understand the Networks very well along with the technology Quality Of Service (QOS) which defines the Bandwidth queuing. Even I didnt bother since I was getting around 3MB/s. But from 22nd NOV evening, My bandwidth was dropped to around 300KB and I lodged a complaint with BSNL to look into this.. But today I received a SMS as "Docket No: [protected] is closed, Please call BSNL customer care for more details." When I called the customer care, I was told that the issue is resolved so they closed the docket. But My issue was not resolved.. Also I was disconnected when I insisted him to let me know the reason for closing without confirmation. Please find the below Speed Test result and advice.

http://www.speedtest.net/iphone/[protected].png

I am sending this mail thinking at-least you would take an action. Please do not disappoint me..


My landLine #[protected]
Account # [protected].

Warm Regards,

F.Mohsin Khan

Bsnl service was was very prompt and your service man was very politeful. Much more five times i have arised the complaint but this complain was closed automatically. your service eng.. was not checking physically. Again i have raise the another service request but this time no body can response this type problem then i have mail to your escalation matrix and please check the data reply details below and voice was so noisy.

My number[protected]

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I am using BSNL broadband service for past 1yr. Last two months its getting disconnected for every 5mins .DSL link is fine but internet is not there . I have registered many complaints but useless .Called Pallikaranai BSNL office they will say now it will work .Then immediately internet will work but again after 5mins internet wont work .Again i will call Pallikaranai BSNL office .Daily I use to call 10+ times but still its going in Vain .My studies depends on internet only but worst service here .I dont know where to address this issue .Can someone help me please...

My land line no : [protected]
My mobile no : [protected]

I am Chaitanya bearing the Customer Id [protected]

Account Number [protected]

We have been customers of BSNL since last 3 decades.

We have been using BSNL broadband from the time its is launched in our district.

I am writing this to bring to the public notice that the services from BSNL are ruined these days.

We are experiencing the best worst service ever a service provider can provide.

We are having issues with BSNL broadband connection and despite of several complaints launched the problems remains constant.

There is no proper service at our place.

The issue with our BB connection is, it gets disconnected very often and will resume in some time. When we lodged a complaint they say the entire city is like this and we can not help any more.

cellone postpaid [protected].manytimes registrd complaint no g[protected] that my sms outgoing facility unable for the last 10days but yet still same .did nt bother by services .without sms helpless to do my job.if not possible so i change my network with imidiate effect.

I AM YOUR LANDLINE CUSTOMER . MY PHONE No:[protected].THIS No. IS OUT OF ORDER SINCE 3 MONTHS.I REGISTERED A LOT OF COMPLAINTS ABOUT THE SAME.COMPLAINT No. IS 9003.I ALSO MET PERSONALLY MANY TIMES TO LINEMAN, J.E., S.D.O. BUT NO ACTION HAS BEEN TAKEN TILL NOW.I HAVE TO SUFFER A LOT PHYSICALLY, MENTALLY & ECONOMICALLY DUE TO IT.NOW IF ANY STEP WILL NOT BE TAKEN THEN I WILL HAVE TO CHOOSE ANY OTHER NETWORK.FOR ME B.S.N.L. PROVED:
B : BAD
S : SERVICE
N : NEGLECTIVE ATTITUDE
L : LOTS OF HARASSMENT

MY CELL NO--[protected] IS FACING PROBLEM IN GETTING NETWORK AT BURRABAZAR AREA FOR THAT FROM LAST 15 DAYS REGULARLY COMPLAINING BUT TILL TODAY NO RESULT.I AM SUFFERING MONETRY LOSS DUE TO CANT CONTACT MY CUSTOMERS

TILL TODAY MY PROBLEM NOT SOLVED OF NOT GETTING NETWORK AT BURRABAZAR AREA AT MY OFFICE ETC

my bsnl postpaid sim puk 2 code is blocked ...please do forward my sim puk 2 code ...
Forwarding to you my postpaid mobile no:[protected] registered in the name of Sankar kumar Saha (which is a bsnl manikjod sim). my land line no. is:[protected]. my account no.for the last transaction of the bill for september is:[protected].

i have lost my pin for my number iam from morocco so my number is [protected] and him serial is hlr 3g-2 [protected]

My postpaid BSNL sim is Blocked.I require its PUK number .My phone Number is [protected].Kindly Mail
the PUK number of my sim on e-mail address defined above.

My BSNL postpaid sim is blocked.To bring it back on service I need its PUK number.My phone Number is [protected].Kindly mail the the PUK number of my sim on above given e-mail address

My BSNL postpaid sim is blocked.To bring it back on service I need its PUK number.My phone Number is [protected].Kindly mail the the PUK number of my sim on above given e-mail address. My sim Number is
[protected]

Breach of Contract
B R E A C H OF C O N T R A C T ( "Cellone Manik Jod" B S N L )

I am Biman Baral. On[protected], BSNL advertised on National dailies that "If you have BSNL landline connection, get a rent free Cellonne ( postpaid) connection now and cut down your mobile phone expense drastically" . For this post paid connection, yuo need not pay .Which is totally rent free. I had
also taken and registered under that scheme when it first came into effect but now after almost one year.

However, BSNL has suddenly informed the customers on 8th January 2009, by an SMS that they will be liable to pay a fixed charge of Rs. 40 per month effective from 7th January 2009. This is in contrary to and against the spirit of the offer. Which according to me is a total " BREACH OF CONTRACT" between the BSNL customer on BSNL. They just have taken .the customer as a rat
whom they want to catch by giving a free cheese. This totally disgusting and by this customer has started lossing their faith and trust on this company. The SMS also keeps provision of future enhancements of the fixed charge.

TRAI being watching Telecom Companies, would kindly see the logic
of charging something which has already been declared rent free. Is it not unethical ???

I would, therefore, request T R A I to kindly prevail up on B S N L, and make them
stick to their orginal offer.

bsnl postpaid mobile — puk number

sir,
my mobile no. is [protected] and sim no is[protected]-43026 and i want to know my PUK no. but they not tell me my PUK no.please help me.
Thank You

BSNL POSTPAID — no coverage when power failure

i live in doomdooma dist tinsukia assam 786151.there is no coverage when power failure here. bsnl do not run generator.as we are paying fixed monthly rent we are suffering a lot as everyday this happens for 6-8 hrs.

My cell asking PUK code
My Mo. No. [protected]
My sim no.[protected]

My cell asking PUK code
My Mo. no. [protected]
My sim no.[protected]

my sim is blocked wants puk no.
mobi no. [protected]
sim no.[protected]
my email ...tehlan.[protected]@gmail.com
my other cont no. [protected]

my sim is blocked want puk2 no.
Mob no.[protected]
Sim no.[protected]
My e-mail is raunak.[protected]@gmail.com
Other contract is [protected]

my sim is blocked want puk2 no.
Mob no.[protected]
Sim no.[protected]
My e-mail is devesh.[protected]@gmail.com
Other contract is [protected]

My sim is asking for puck code my sim no. is[protected] cell no. is [protected] (postpaid connection).
please solve this problem and my email address is [protected]@hotmail.com

My sim is asking for puck code my sim no. is[protected] cell no. is [protected] (postpaid connection).
please solve this problem and my email address is [protected]@gmail.com and other contact no is[protected].

my sim is blocked and it is asking for PUK code number
mobile no : [protected]
sim no :[protected]
postpaid connection

please solve this problem and my email address : [protected]@gmail.com
other contact : [protected]

MY SIM BLOCKED PLS GIVE PUK CODE

MY CELL NO-[protected]

SIM NO[protected]

CONTACT NO [protected]

MY SIM HAS BEEN BLOCKED N ITS ASKING FOE PUK CODE
MY CELL NO [protected]
N MY SIM NUMBER IS[protected]
N MY EMAIL ID IS [protected]@gmail.com

my sim is blocked and it is asking for PUK code number
mobile no : [protected]
sim no :[protected]
postpaid connection

please solve this problem and my email address : athira.[protected]@gmail.com

my sim is blocked and it is asking for PUK code number
mobile no : [protected]
sim no :[protected]
postpaid connection

please solve this problem and my email address : [protected]@rediffmail.com
other contact : [protected]

my sim card is blocket and it ask PUK code.
Mobile no:[protected]
Sim No :[protected]
prepaid connection

please help me by solving this problem.
Email id : [protected]@gmail.com
Another contact No : [protected]

my sim is PUK blocked asking for code
ph no [protected]
sim no--[protected]
email pallavi.[protected]@gmail
pl provide solution

My Mobile No.[protected]
My email address [protected]@gmail.com
My Sim No.[protected]
please send me puk no

My Name Vipnesh Khurana
My Mobile No.[protected]
My Sim No.[protected]
I Want Puk No

My Name Vipnesh Khurana
My Mobile No.[protected]
My Sim No.[protected]
My email id is [protected]@gamil.com
I Want Puk No

.mobile no : [protected]
sim no :[protected]
postpaid connection
please solve this problem and my email address : kaseem.[protected]@gmail.com
other contact : [protected], [protected],

[protected] error in puk code for this number
sim num:[protected].
[protected]@gmail.com

My post paid mobile no.[protected] SIM is found blocked due to probably entering repeated wrong pin numbers and now when phone is switched ON, one message displayed asking for PUK code .Kindly arrange to provide the PUK code.
My other phone no is[protected] ; email to: [protected]@gmail.com

My phone asking 8 digit puk code
My postpaid num [protected] Plz give me a puk code my author contact no [protected]

Sir/madam,

we too have the same problem of dead landlines so far no action is been taken despite numerous complaints, its been nearly a week. i don't when they are going to repair this landline.i think bsnl has one of highest record of worst service provider in the world and only it is privatised whole then only the serrvice will improve.


vinod.

my bsnl gprs is not working i am unable to download anything i am being responded that "data server not available "

My BSNL broadband connection is through my land line telephone no 2438033 .My complain is that from evening 6pm till11pm my inernet connection is not fuctioning, in which the connection is cut off and connection is broken every after 2 or 3 minutes.some times whole broadbend is disconnected.I had complaint earlier which was attended by Mr Arun from your office but he not done the needful KINDLY DO ATTEND THE COMPLAINT.
thanks

My land line has been dead since two weeks. I have no bill pay ment due. i have brod band conetion
two and I am facing many problem due to this no once is responding . please lode in to this matter.
My Land line No is[protected]
Thank you sir

BSNL — instrument+bill broadband

instrument not working, replaced from bhankrota, jaipur exchange, replaced model was a very old model which is again dead.
my number is[protected]

broadband connection was taken in last week of july plan 750 unlimited
in the first bill monthly rent on previous telephone connection was calculated proportionately but broadband charges were not adjusted and full charges Rs750 were billed.we feel cheated

BSNL landline with broadband — billing

Sir,

I Smt Naisma Hussain a customer of your BSNl Land Line with Broadband bearing No. [protected].
I have been used the Internet till my connection i.e. 11 th August/08. Till date i have received only one Bill at my Door step and other Bill i already paid in your Office as per Bill amount. But when i search duplicate Bill I was surprised to see the Bill amount I.E. about Rs. 42, 000/ . How can its possible. its unbelievable. my Rental i mean plan @ Rs. 250/- pm. As i know i will able to use ! G.B. free and if exceed than addional bill amount will add . It may to your notice that I used limited . may be within ! G.B. Please clearfy me the billing at an early date as posssible.

[protected] Telephone bill details for the month of May'2011