[Resolved]  BSNL Mobile — Bad services of Network and Customer Care

i am subscriber of BSNL since dec 1995.i am just here to complain about dist. exchange samba (j&k).
there is no customer service here in samba.when ever you ask something, they always says to go to jammu bahu plaza exchange.
today i went there to know about my bill problem.there was only one person there who is cashier in the exchange.he says to ask JDO samba who was not in the office.
this is not the matter of today.whenever i go to the exchange, i do not find JDO samba in his office.
i don't know where to send the complain so i am sending here.

My BSNL Mobile no is [protected]. I am using the pre-paid service. Every month I am getting an SMS from 55888020 which states "`Thanks for using our Cricket Service. Your service has been renewed for next 30 days. Rs 20 charged." I am not interested in paying Rs 20 per month for a service in which is of no use. I tried to send an SMS UNSUB ALL to 55888020 to unsubscribe and the message is not at all going in spite of my repeated efforts.

I do not know what I should now and whom to complain. Will the concerned authorities read this comment and treat this as a complaint in the true spirit of customercare and take necessary action . I also request that I should be informed thorough e mail regarding the action taken.

Network Service
Hi
I took a connection of BSNL Mobile 3 yeras ago. I stay in - Ramanaickenpet village, vaniyambadi taluk, vellore district tamilnadu state-635801. Continuously facing network problem. Service is so poor. Network Bar on the handset screen continuously fluctuate, many times disappears. Neither the caller nor me can hear the voice properly. Frequent call drop occurs.

Just frustated callig the customer-care, bcoz evrything is in vain. Forced to write here in hope of some good reply. And solvation of the issue.

Thanks,

my bsnl mobile no [protected] . I purchase this sim 20/12/10 . I also recharge 54 rs according to bsnl office information. but still now my connection is not activate and also tired to get a contact to bsnl customer care service still now[protected].30PM.). It is very nice service in Bharat Sanchar Nigam Limited. I also tried to find out email address. but not find out any suitable email address.

[protected] mohanambal.G I am using samsung mobile GT-B7722 (gprs) MOBILE INTERNETactived but DESKTOP CONECT NOTACTIVE, SETTING FOR : SELECT COUNTRY : other NETWORK PROVIDER : other APN NAME : bsnlnet PHONE NUMBER : *99# BUT result is AUTHENTICATION EVENT OCCURRED, PLEACE CHECK MOBILE INTER NET CONECT TO DESKTOP SETTINGS BROBLEM,
REGARDS
MOHANAMBAL.G
[protected]

I want to know the puk & pin no of the no-[protected]. kindly mail on [protected]@rediffmail.com.

BSNL — poor network and services

my cell no [protected].
i have facing so many problems in your network at raipur.
network hang always and people cann't contact with me at raipur

Bharat Sanchar Nigam Limited — Regarding network problem

Sir,
I think connection allot so many as per customers faith in BSNL but BSNL not capable to give service properly. Everybody say in jokes -" BSNL = BHETAR / BAHAR SE NAHI LAGATA." & suggest to another connection.
I am trying so many bsnl no and other airtel, idea etc but reply receiving, NETWORK BUSY TRY AFTER SOME TIME. I am not receiving another nos. properly call from same no.also, But my call is not going. I complained so many times to customer care but they are replying within 24 hrs your problem will solve but till date my problem not yet solve.Pls do needful.I am unable to make call since last long time.Please solve the net work problem.

Thanks.
Praveen Khandelwal,
Gwalior (MP)
cell : [protected]

Bharat Sanchar Nigam Limited — Telephone was not working over 1 year but were charged every month

Telephone was not working for over 1 year but were charged every month.
Went to Saligao exchange but no action was taken - would say " now you go home, we will send our technician to repair your phone"
Went to Maousa exchange - said go to Saligao exchange.
On 22/11/2011 - went to meet duty Manager in Saligao - he was out of office, so submitted form to disconnect phone.
Need some one in charge to look into this matter and get a refund.
Contact : [protected]@hotmail.com
Will then provide you house number, statemet where in bills were paid every month etc.

For many months now, I get a SMS from 55888020 that your cricket pack has been renewed and Rs 20 charged. I tried many times to unsubscribe from this service, but the SMS would not go. I am not getting any service whatsoever for this 20 rupees which is being deducted every month and I can not unsubscribe from the service. My no. is [protected].

am subscriber of BSNL since last 3 years, but I am totaly unsatisfied with the service. Now I am thinking to swich over to some other services. These days BSNL netwoks is like Hell, its impossible to make or recieve calls & very very bad network
my mob. no. [protected]

my plan is bsnl krushi plan 99 i want monthly call details on my mail pls kindly send thanks!