Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir
I am sapan from ghazipur (up) my mobile no is [protected], this is got insert sim, when i insert sim in my mobile then that is shown the insert sim, so kindly send the soloutation regarding this problem soon plz...on my email id- [protected]@yahoo.com

Thank you
Sapan Kumar Dubey

Please send me the call details (incoming and outgoing) from the month of September 2008 to 6th October 2008

dear sir,
i need to bill detaila of my mob no.[protected] on last 45 days.

Dear sir/Madam
I m Dipak Panchal from Gujarat
Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected]

dear sir .. iam namitha faisal i am fro nedumangadu please send me the call deatails of all coming and out going calls.
my mobile no. [protected]

dear sir .. iam namitha faisal i am from nedumangadu please send me the call deatails of all coming and out going calls.
my mobile no. [protected]

dear sir .. iam namitha faisal i am from nedumangadu please send me the call deatails of all coming and out going calls.
my mobile no. [protected]

dear sir .. iam namitha faisal i am from nedumangadu please send me the call deatails of all coming and out going calls.
my mobile no. [protected]

Dear Sir/Madam

I am Shamik Sen from Kolkata
Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] of months Sept'08 and Oct'08. Its Very urgent.

Thanks and Regards

Sir, Please forward me call details from[protected] to[protected]

Dear Sir/Madam

I am mahesh rathod
Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] of months Oct'08. Its Very urgent.

plzzzzzzzzzzzzzzzz
thank tou

I want to call detail.

please send me full details of my prepaid mobile number [protected] from dated 24.11.08 to 25.11.08

how can i track my nokia 6300 mobile having sim card of BSNL, and also know my IEMI no.

please send me full call details of my prepaid mobile number [protected] from dated 26.11.08 to 29.11.08

Dear Sir/Madam

I am Ravi Gour
Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] of months November 2008 . Its Very urgent.

Dear Sir,
This is Rajalinga Goud belongs to Medak and my number is [protected]. i brought this 2 months ago my problem is every time when i recharge my number automatically my Balance is reduced with out any activation.

i made a call to Customer care so many time but i did not get any response from them.

kindly send the salutation regarding this problem soon plz...on my email id: k.[protected]@gmail.com or my contact num.

Thanks and Regards:
Rajalingam

I want call details.

I want call details for my PREPAID mpbile No. [protected]

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected]

pls send me the call details of incoming and outgoing calls for my prepiad mobile nos. [protected] & [protected]

Plz send me the details of all my outgoing and incomng calls from 1st November to 31st December, 2008 as soon as possible.

Thanx in advance

please send me full call details of my prepaid mobile number [protected] from dated 26.11.08 to 29.11.08, this email Id

i'm using excel prepaid card, i need one year valdity recharge card and my number incoming and out going number detail

my number : [protected] and [protected]

please send me details of incoming and outgoing calls from [protected]

dear sir plese send me the incoming and our going call details of mobile no:[protected](prepaid)for the month of september 2008

Sir plz giv me the call detail of [protected] frm 15.1.09 to 19.1.2009(12 noon)thn i ll b ever grateful to u.M 4m odisha

dear sir,

send me the detail's for all incoming as well as outgoing calls for [protected] ..ASAP


regds
MOHIT
[protected]

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected]

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] from 1st july to 28 aug. 2008 on my e mail id

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] from 1st july to 28 aug. 2008 on my e mail id

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] from 1st july to 28 aug. 2008 on my e mail id

My mobile no is going to missuse how could I find out I have used it or not. Please provide me the bill details.

Dear Sir,
Will you be pleased to send me the call details of my mobile number [protected] from 20 December 2008 to 12 February 2009. Thanks

i want my ([protected]) mobile number call details jan 2009 to feb.2009

Dear sir,
I want my home mobile number [protected] call details in my mail id plz sent me the my call details in month of Jan 2009 to Feb 2009.
Thanks

i want a outgoing and incoming bill details obsnl prepaid no.[protected]

i want to know my last 10 days incomming calls

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection[protected]

Please send my Postpaid BSNL bill details through email id.
My Mobile No.-[protected].
Account no.[protected].

sir, please send me call details of incoming &outgoing calls on my e-mail id only...

please send me call details of my prepaid connection no. [protected]... on my e-mail id ([protected]@rediffmail.com) only of last month..

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] of months Oct'08. Its Very urgent.

sir Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] of months march 09. Its Very urgent.

please send me full call details of my prepaid mobile number [protected] from dated 01.02.09 to 30.03.09 to my mail id

pls send my incoming &out going call detail in my mail id my number [protected]

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected]

my number [protected] that i have my mobile last three month outgoing and incoming list.

pls send my e-mail address send and fast

my mobile no is [protected], dear sir .. iam sandeep kumar yadav i am from allahabad please send me the call deatails of all coming $outgoing Thanks and Regards

dear sir,

please send me the call details of my prepaid connection.
my Number is [protected]

pleas send me the call details of all incoming &outgoing calls for my house number connection is[protected]

i need a bill detail from feb 09 to 31st march 09.

Please send me the call details of all incoming & outgoing calls for my postpaid mobile connection [protected] from September 2008 to March 2009

Dear Sir
Pleae send me the bill details (incoming and outgoing) of my prepaid mobile no. [protected].

Please send me the details of calls made and call received, SMS sent and received for the month of April and May

Please send me the details of calls made and call received, SMS sent and received for the month of April and May. My mobile no is [protected]

bsnl per paid mobil bill detials

Please send me the call details of all incoming & outgoing calls for my postpaid mobile connection [protected] / [protected] bhopal ( area m.p.) my account no[protected]



billing period[protected] to[protected]

Dear Sir/Madam

I am Abhinav tiwari from jabalpur(m.p.)
Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] of months feb09 and may09. Its Very urgent.

Thanks and Regards

Dear Sir/Madam

I am Abhinav tiwari from jabalpur
Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] of months feb'09 and may09. Its Very urgent.

Thanks and Regards

Dear I Want to Detail My Prepaid no is - [protected]

Deer Sir
Kindly give the All Out Going Call Detail Bellow Prepaid Mobile No
[protected]

Deer Sir/Madam
Kindly Give the All Out going call Detail My Email id I am waiting just now

Thanks/Regards
Madan Tiwari

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] for the last 6 months to till date

I WANT MY LAST 2 MONTHS CALL DETAIL WHICH I HAVE CALL OR I HAVE RECIEVED IT, BECAUSE I HAVE LEND MY PHONE 2 OTHER PERSON SO I WANT 2 KNOW THE CALL STATUS PLS

PLS SEND ME THE OUTGOING AS WELL AS INCOMING DETAIL OF MY NUMBER [protected]. FROM LAST 2 MONTH PLS IT, S URJENT. THANK U

I AM VIJAY GOEL.I HAVE BSNL PREPAID CONNECTION.I HAVE COME AN ISD CALL FROM LONDON IN[protected] CALL TIME IS 11:49 AM .I WANT THE NUMBER OF THIS CALL.PLEASE SEND THIS NO. ON MY MOBILE PHONE..

THANKS

MY MOBILE NO IS [protected]

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] from 01/04/2009 to till date.



Thanks & Regards

Mukesh Kumar

How to know my bsnl prepaid incoming/out going call details?

i have lost my mobile w 200i
imei no[protected]
mobile no [protected]

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected]

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection

Rs.[protected]

Dear sir,
please provide me call details(incoming and outgoing)of april 09 to may 09 as soon as possible of my prepaid no.[protected].on my e-mail id.i am waiting for your's responce. it's very urgent...

please send me full details of my prepaid mobile number [protected] my name sharad ghatge

Sir,
Please send me full details of my prepaid mobile number [protected] from dated 01.04.2009 to 25.06.2009. Please its verry urgent.

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] From 01/04/2009 to 25/06/2009 Sir its verry urgent

Sir,
Please send me full details of my prepaid mobile number [protected] from dated 01.04.2009 to 25.06.2009. Please its verry urgent.

Sir,
please send me the call details of all incoming and outgoing calls for my prepaid mobile connection [protected]. From dated 01/04/2009 to 25/06/2009.
Sir its verry urgent please help me.

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] from the date of 01/04/2009 to 25/06/2009 its verry urgent

i need call detail no [protected].

Sir,
Please inform me the call details of all incoming and out going calls for my BSNL land line number [protected]. From 1/04/2009 to 25/06/2009. it will be great full to you. Thank you.

I have required my incoming & outgoing call list from 1 jan 2009 to 16 july 2009
My moiles No. [protected]. please send very aggent.
Please send my bother yogesh diwan email id

thanks & regard

Milind R. Deshmukh

sir, i want the call detail of all dialled, received & misssed calls of my no. [protected]. Please send it as early as possible. Thank you.

from, Santhamma joseph
karakkattu puthen pureckal


Dear sir,

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection: [protected] from may 2007 to april 2008(now this connection is not available).If possible kindly provide sms details too.
Thanks.

please send me full call details of my prepaid mobile number [protected] from dated[protected] to 30-09-09

sir
I am Mahendra Singh from J.p. Nagar, Uttar pradesh
Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] of months July-09 to september-09 with time. Its Very urgent.

Dear Sir,
Will you be pleased to send me the call details of my mobile number [protected] from july 2009 to september2009 with time in mye-mail address. Thanks

Dear Sir/Mam
Plz send me the call detal of my incoming & outgoing calls for my prepaid mobile connection [protected] from[protected] to[protected]. its very urgent for official use. plz accept my request. plz its very urgent.

dear sir please send all incoming & out going call deatils of my phone number. my number is[protected]

I want to cheque my call detail of my bsnl mobile from one month ago. No[protected]

Dear Sir/Madam

I am atul kumar from azamgarh
Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] of months Oct. Its Very urgent.

Thanks and Regards

Dear Sir/Madam

I am aswani kumar
Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] of months 1st june to 35th oct 2009. Its Very urgent.

plzzzzzzzzzzzzzzzz
thank tou

Dear Sir/Madam

I am aswani kumar
Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] of months july 2009 . Its Very urgent.

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] from[protected] to[protected].

Thanks

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected] (from august 2009 to sep - 2009)

land line phone connection — details of phone calls in the bill sept- oct 09

I have been trying to get the details of the bill giving complete details of the calls but could not succeed.

Could you please advise how to get it asince cutomer care at 1500 never responds.

My Phone no is[protected]

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected]

plz giveme the details of my prepaid connection no [protected].

thanks

Please send me the call details (incoming and outgoing) from the month of July to Noveber 2009.my mobile no is [protected].

Dear Sir,

Can you please send me the call details of my BSNL prepaid number [protected].
thank you.

Respected Sir,

I bought the 350 Excel Anant Coupon but he is expired.

SIM CARD IS NOT ATVVSISJFECIJEF[protected]

There is no noise in my land line number[protected] when we lift the phone and during conversation

BSNL Broadband — Regarding BSNL Broadband service is not working properly From Ahmedabad, Krishananagar

Hello Sir, I m very frustrate to tell you that I have purchase bsnl broadband service before 8 month. And I had continuously Complain that it is not working properly. It disconnect in moment. And After 6:00 PM is not working until next morning. And one superior person in BSNL Exchange named Patel who install service at my home told me that Leave BSNL service and use another service. And he also knows there problem in Phone line wiring he has to just make new wiring and my problem will solve. But he is not ready to take any action. Does this make any sense!!! This is the value of bsnl to his customer. Please do something and solve My Problem. I m very tired about this lezzy service provided by BSNL.

i have bsnl brodadbad & is not working properly for this i have complained in the exchange so many times but no one come for solution so help me out

I am facing same problem. In one month around 15 days Broadband is not working and no one solving problems, BSNL broadband is waste of time and loss of Money. BSNL must be "BOGAS SANCHAR NIGAM LIMITED". They are not interested to provide any kind of customer service and charging for full month even if customer is not able to use the service because of problem from BSNL side. And each DIWALI their line man asking for money. There is not any proper complaint department and even when customer visit their offices no one gives proper answer. BSNL IS JUST WASTE OF TIME.

i have bsnl broadband connection, and my broadband connection is not working from last 1.5 months. i dont know why bsnl services are so careless? even bsnl broadband customer care persons dont give proper reply.

now i have decided to take new broadband connection from other good broadband provider

DONT TAKE BSNL Broadband CONNECTION.. ITS worst Broadband SERVICE

I have a BSNL broadband connection. It's worst coneection in the world. It's a broadband connection. I tired from it's connection. Whenever i open my webpage it doesn't work. The service of BSNL is the worst service in the world. I would suggest Airtel or Tata broadband connection. Relience is also like BSNL. The spped is lower but service is good,

since i have taken bsnl broadband connection i am never satisfied with it... frequently link breaks up and redial starts...
so pl help me out

Recently in March 2011 I have shifted my telephone 23291565 from my earler address A-25, Nigam nagar, Chandkheda, Ahmedabad-382424 to my new address A-103, Devnandan Desire, Motera, Ahmedabad - 380005 bearing no 27700608.

Sir after my repated request I could not installed my broadband till date i.e. 13.06.2011. When I or my representative approched to Motera BSNL office I was given a telephone No.[protected] to contact.When we approched to this no we are told that we are comming soon but after a lapse of more than 2 months all in vein.

sir, thereore I am requesting you kindly look into the matter and solve my problem as early as possible.

I applied for a BSNL broadband connection some 15 days back (tel No[protected]. Installation was carried out by a man called Amit bhai. He came with a modem the first day which did not work. He later came back with another modem after 3 days which rarely works - on and off erratically. Installation was incomplete and he said it was line fault. Since then I have called his mobile No [protected] several times but he refuses to pick up. I have visited the BSNL Circle officer - Mr. Thakker at Subhash Bridge office but no help from him. Meanwhile the Modem's ADSL line keeps blinking and very often the internet light is off. I have also complained on the toll free No 1504, 1957 (complaint docket Ref: BF 1800580 on Monday, 20 Jun 2011. No one has attended. Please help !

BSNL Broadband — broadband not working continuously

sir my broad band connection is not working continuously since last one month link brakes down frequentally pl change my modem as even after attending complain problem still persist
my tel no is[protected] udaipur
thank

i have bsnl brodadbad with (tel No[protected] & is not working properly... It disconnect in moment and After 6:00 PM is not working until next morning & it working some time in morning not regularly. for this i have complained many times but no one come for solution so help me out.

RESPECTED SIR, I am u.p. government empolyee&bsnl postpaid mobile customer. a massage autoactivate &run since three months on my mobile . type of massage as follows; MARKET ALERT SENSEX 9500 (+90) % CHANGES 3.0% NIFTY 5000 (+800 % CHANGES 9% SENDER 55500. the following action taken for above massage to stop ; 1-i send UNSUBID massage to 55500 daily to stop but answer of massage sender is YOUR REQUEST COULD NOT PROCESSED BECAUSE COMMAND HAS EXPIRED tilldate. 2-i write a application to bsnl customer care office Renukoot, SONBHADRA UP to stop above massage &request personaly also but no action taken tilldate. 3- i call to customer care executive daily since three month to stop above massage which is verify by customer care phone recard . THE above massage came 10 to 15 times daily which is panic &create lot of distress.so it is requested that pl.stop above massage earliest possible, thanks SRIKRISHNA 3 /703 A.T.P.P.COLONY ANPARA, SONEBHADRA U.P.

now it started working. what i did was-added country code to the service centre number under "settings" in "message".

Dear Sir,
I have been facing a great experince with your prepaid services since 22-10-08 when I by mistaken purchaged your prepaid sim. Since then no outgoing clls are made from this sim [protected]. I have complained 9 times to your so called customer care from that date but the answering machine of there have one and only one answer-" wait for 24 hours" there is no feelings of regreating even they feel great insult in saying sorry or please. Day before yesterday I also complaind in your sight by mail thinking that there will be a way to sort out my problem but still waiting for your answer. Even in between I personally met with your circle officer but he also find himsel[censored]nable to sortout the problem and satisfied me with saying that you are not only the one person several others are facing the same problem and noted my number and said I will forward it and also suggest me thet it might be solve in first chance otherwise you should wait for few days more. That day was 27-10-08. Now I think he was right in his second sentence. Even yesterday I also inquired again your customer care but as I expected the answer was in the next 24 hours your problem will be resolved. It seems that there will be a magical word/stick which solve the problem and the key word ' wait for 24 hours'. Now I think to lodge complains day after day till the date of solving my problems.May god bless BSNL.

I am one of bsnl's esteemed service receiver. As far as I am concerned I AM UNABLE TO AVAIL THE BROADBAND FACILITY- because ever since i have got the broad band I AM DEPRIVED OF THE SPEED----IT IS TOO SLOW THAN dialup

my broad band is working poorly, no fully down loading facility .the link is break in the way

they are not responding even after regestring my complaint that my broad band is not working properly from last 2 months please do hel me

dear sir .about 5to 8 times in 24 hrs i received miss call in my land phone [protected].it is distrubimg to my family and also in night. pl.confirm me the call details to my mail at the earliest.

BSNL — Prank calls

Sir,Im a first year Engineering student and since last several days someone from this number [protected] is vulgarly harresing me ....Please help me in getting the name of this person so that i can take necesssary action!

BSNL — prank call

i am getting call from [protected] bsnl number and the person is is irritating me so much...and he is also using bad language ...please help me out by tell me how to stop this kind of calls and also take some action to this number

I have been getting prank calls from the no.00123456.He is irritating .I have been getting this call since 11th july.PLAESE TAKE IMMEDIATE ACTION ON THIS!!!

respected sir,
My bsnl landline no.[protected] is out of oder from aproximatly two month .I complained for it on 11 may 2009. after that i complained many times but service man is not coming.
our exchange is BHOPALGARH DIST JODHPUR RAJASTHAN.They send me telephone bill but didn't repair my phone.
Kindly either repair my phone or disconnect my phone .deduct my two months bill otherwise I take sheltor of consumer court. So please take a serious action on my complaint otherwise i will disconnected your connection .
My adress
Lal Singh RAthore
V Po.- MAngeria
Teh-Bhopalgarh
Dist -Jodhpur
Rajasthan Pin 342901

i want to unsubscribe my radio service for mob. no. [protected]

i want to unsubscribe my mobile 20paise offer please provied general service

i have power pack plaan...n i want to activate sms booster pack on power pack...mothly 30 rs ..n all local n natinal sms will be 10 p ...will it be activated on power pack...though i alredyy havee 500 local sms ...with that sms pack affect my frees local sms...????? can this sms plaan can be used in power pack plaan...???

BSNL — can't see usage details after 30th july

I can't see my usage details from 31st july please give me a needful solution as quickly as possible

BSNL's Billing & usage frauds
I am using BSNL broadband since mar25th, 2008. I am using home 500c. According to this plan, the free calls for landline should be 175, no fixed monthly rental charges for landline and broadband is free between 2am - 8am.

1. I recieved the telephone bill of months of march and april. i was surprised to see that they have not changed free calls to 175 and fixed monthly rental charge was still 180 for the month of april. when i enquired about this in may they said it was a mistake, we will deduct this in next month bill. Its oct now, but they have done NOTHING.

2. I recieved broadband bill of Rs.4500 for the month of july. Now Plz have a look at my broadband usage record (NIB report) for the month of july by downloading here ->
http://rapidshare.com/files/[protected]/20014619_23092008.xls.html (52KB)

* How many hours make a month??? 24 * 30 = 720, it shows 3577 hrs!!!
* They have promised 2-8 unlimited free net. have a look at the highlighted details. Doesn't make any sense, right?
* Also for few days it has started after 2.

I have lodged complaint about this on aug 22nd. Its oct now. Till now they are giving childish reasons but hvnt done anything.

I, M.PONNAMBALAVANAN, RESIDING AT 76, SUDALAIMADAN KOIL ST., TIRUNELVELI TOWN (PH.NO.2338413) HAVING BROAD BAND
CONNECTION UNDER THE SAME SCHEME HOME 500C PLAND FROM
FEBRUARY 08. NOW i RECEIVED BROAD BAND BILL FOR Rs. 5700/-
FOR OCT 2008. UP LOAD UNITS SHOW 3 TIMES MORE THAN DOWN
LOAD UNIT TOTAL MORE THAN 7000MBS DOWN LOAD 1500MBS
UP LOAD 5500MBS . I WAS SURPRISED AND LODGED COMPLAINT.
UP TO JULY i RECEVED BILL FOR MINIMUM CHARGE OFRs.562/- only . sudden increase by ten times. I am awaiting for reply to my
complaint letter dt.01/11/2008. I also attached dinamalar message under the head FRAUD IN BSNL BROAD BAND USAGE WITH MY COMPLAINT LETTER

Respected Sir

I am Tapan Dhar from brackpore (West Bengal) I am using Broadband connection from last 3 months. I am not able to see my usage details from last months. I lodge complaint for that reason but they are not fixing my problem. I am eagerly waiting for the action taken toward this.

Sir if this is the Broad Band Service No one will able to access it, It have a good speed, and except its Customer care problem it is looking fine to me. No customer care executive are not able to speak properly they have a vague concept about the Net Service.

I am eagerly wating to hear from.

Thanks with Regard
Tapan Dhar

i took bsnl broad band connection in 3rd april 09, with download limit upto 1gb pm with Rs 250, but hardly i have down loaded 1gb, when i call bsnl office after 1 month, because i did not recieve thier bill i surprised to know that my bill is Rs 8000+ for one month, during my usage i was not able to even see my usage details due to their problem, site not openning even i didnot got any information that my usage limit has crossed 1 gb, so what can i do now,
I wish that this case be looked into deeply and I may be suggested appropriate steps for the correction in the Bill.
Moreover with such silly statements from craps is causing great amount of loss to the entire nation in terms of monetary implication.
An early look up in this case shall be highly solicited.

i got bsnl broad band connection in 3rd april 09, with download limit upto 1gb pm with Rs 250, but hardly i have down loaded 1gb, when i call bsnl office after 1 month, because i did not recieve thier bill i surprised to know that my bill is Rs 8000+ for one month, during my usage i was not able to even see my usage details due to their problem, site not openning even i didnot got any information that my usage limit has crossed 1 gb, so what can i do now,
I wish that this case be looked into deeply and I may be suggested appropriate steps for the correction in the Bill.
Moreover with such silly statements from craps is causing great amount of loss to the entire nation in terms of monetary implication.
An early look up in this case shall be highly solicited.
can any body give good suggestion now i cant pay this amount what will be better for me now

shraban/[protected]

Hi, I have been using BSNL broadband sinnce March 09. I have home 500 plan and till Feb I got only the minimum amount as bill since my usage is minimum. My broadband connection went dead during April but I got a bill for Rs.3900 inspite of not able to connect to the net!! When I checked my usage, it showed around 7.5 gb download when actually I was not able access the internet!. It was evident that someone had managed to hack into my account and use my user id and password to connect. While the BSNL staff continously claim that the user id is bound to the telephone number and therefore nobody else can acccess my account, this claim has proved to be false in my case. Somebody did manage to use my account froma different number and I am being asked to pay for it. I have registered a complaint with BSNL and eventhough the connection has been restored, I have not been given the proper bill yet. I got a hug amount for May 2009 as well, eventhough my connection was restored around 20th of May.

Hi, I have the connection sine March 2008 and not 2009 as mentioned

home plan combo c — No Usage records

bbservice.bsnl.in is not working in my system and I cannot get the usage information. Please do the needful to get the usage details at the earliest.
Mohammed
My telephone no. is 2335680

Hi i have been using BSNL broad band since last month .The problem that i am facing is about the bill.The bill never reaches my home at time.Previuos month bill never reached on time and our landline and intenet was dissconnected.I went and paid the bill by collecting duplicate bill.Will u please kindly solve this problem.Because this month the time has come to pay the bill but the bill yet not reached at my home.I do not want my both line to be dissconnected.I wil wait for your quick response sir.My landline phone number is 23447982.

PLZ DO ANYTHING

Iam also cannot see my useage for long time

bsnl is good service

Hi i have been using BSNL broad band since last month .The problem that i am facing is about the bill.The bill never reaches my home at time.Previuos month bill never reached on time and our landline and intenet was dissconnected.I went and paid the bill by collecting duplicate bill.Will u please kindly solve this problem.Because this month the time has come to pay the bill but the bill yet not reached at my home.I do not want my both line to be dissconnected.I wil wait for your quick response sir.My landline phone number is [protected]

Dec 21.12.2010

No.ASTS /BSNL/Misc/11/11
To,

Customer Relations Officer
Chief Customer service Officer
BSNL Broadband Service
Malleshwaram
Bangalore: 560003


From,
D. Venugopal
G-02, palasha Apt
9th Cross, 4th Main,
Malleshwaram
Bangalore: 560003

Respected sir,

Sub: - Complaint on BSNL services, Billing, Customer Care and Broadband Services.

Brief History:

I’m unable to check my usage, bsnl have provided a website selfcare.sdc.bsnl.co.in but that broad band is not working from last 20 days and also I’ve registered in that complaint in Malleshwaram BSNL people didn't give any intimation.

Kindly note that I will be not doing the payment from 03rd Oct’10 till 23rd Oct 2010 as there is no usage for 20 days. And also from 30th Oct’10 till 7th Nov 2010.


And you will be billing me for from day one the date of BSNL Broadband Connection is disconnecting. Who is responsible to for the non-usage for 20 days?

I am having broadband connection under plan Home 500 C. Earlier I used to usage account at the click of the mouse with full details; but now after changing the web site to self-care nothing is working. It is not understood why the BSNL discontinued the previous system when the present system is not at all working and I am completely in the dark not knowing how much i downloaded or uploaded as mine is restricted usage of 1 GB per month. BSNL should revert to the old system o[censored]sage account immediately.

Broadband billing meter runs even without using the internet
Broadband on landline connection No:[protected] without using computer, I get a Billing alert of 17228 + MB usage. We have taken bsnl broadband connection 2 months ago. We are not satisfied with your services. Worst service that I have experienced. I can’t guess how much is remaining? its to much bad service provided by bsnl, n if there will b over usage then u will going to add extra charge for that, right, so what to do?


Applied for change of broad band plan. (BB Home Combo ULF 1000). Telephone number[protected] on 20.11.2010.With letter copy hand over to malleshwaram office.


Current Problems:

There are two things which have to be rectified again:

My interest earnings

BSNL's Billing & usage frauds

Local Shift was pending from 23 Oct 2010 from Yeshwanthpur Exchange to Malleshwaram Exchange. The after personally following up many many times by visiting the BSNL office at Yeshwanthpur.

Bill No. [protected] was raised 01.11.2010 for net amount of Rs. 45441/-. This was further revised when I had taken this up with the Customer Relations Officer and the Jr. Accounts Officer on the 19 Nov 2010. The revised amount is now Rs. 8648/-.

I hope that looking at the history you would understand the reasons for my dissatisfaction and frustration that I have been undergoing for over four and half years on having a connection in my name with telephone line at my residence. At least this time I need to tell everybody the reason due to which all this built up to an unsatisfied customer for BSNL. I still remember the numerous visits that I had made to the BSNL office for a solution and when I was asked to meet different people and even people were transferred in between the period and there was not end to my problem. Finally it was only on the interference of Customer Relations Officer &
AM (West) that I got the present connection. I also know that even when my connection was pending for technical feasibility, there were other connections that were given from the same post/area during the interim period.

It is a pity that experienced and qualified officers at BSNL is now not able to comprehend and look into the facts in my complaint which is now being formally raised the fourth time here.

Just restating from my previous latter:

I received broadband bill of Rs.11560.00 for the month of Nov 2010. Now Plz have a look at my broadband usage record (NIB report) for the month of Nov by downloading here ->
http://rapidshare.com/files/



Your early response is much appreciated.

Thank you all for your time and effort in providing an appropriate solution.

I had to visit a Malleshwaram & Yeshwanthpur times to the Exchange & beg the concerned Officers to correct my bills.

I am totally dissatisfied with BSNL service. I hope someone higher up will correct this state of affairs.

It is a request to look into this matter.

We have been BSNL Customer for a long time. During this period .We are paid all out standing bill as Oct 2010.

We look forward to hearing from you soon.

Thanking you kindly do the needful.



A copy of telephone bill is enclosed here with for your ready reference.

Thanking you



Yours sincerely


Ranganatha Rao ML


Encl: Copy of the Acknowledgement

my mob. no. is [protected]. and sim no.is[protected]H. i make many complaints on customercare bt it is goinng 16 hours to block my sim. please take some action as soosn as possible.
it is very urgent.

have UP East Pre-Paid (Mobile Number [protected]) Connection. my caller tune is atomically on I want default this service but customer care will not tate any call, plz take any appropriate action about it.

i hv a bsnl sim ...and which get blocked and needs a puk number...
mob no----[protected]
sim no----[protected]

sir m sunil chauhan an engineering student. my cell phone has been stolen last year 10/04/2008 its make by nokia and its model no. is nokia N91, its IMEI no is [protected] ; its lost using [protected] no. this no. is now in use by me.
sir i want that please lock my cell phone immediately. thanking you...plz e-mail me at sunil.[protected]@gmail.com

once again BSNL is leading india so wright now with BSNL...
UP EAST CUSTOMER CARE NO is 1500

i have a prepaid connection([protected]) and i do every thing which is possible to know the call histrory on 24, 25 oct 2009 but we cant get this .

Sir m Mohammad athar an engineering student. My sim has been stolen at 29/11/2009 its a bsnl pripaid sim and . i am lost using [protected] no.
sir i want that please lock my cell phone immediately. thanking you...plz e-mail me at [protected]@yahoo.com

Sir, I m Mohammad Athar S/O Sri Mohammad Athar an engineer.I have UP East Pre-Paid (Mobile Number [protected]) Connection My sim has been stolen at 29/11/2009 its a bsnl pripaid sim . i am lost using [protected] no. This sim is isued from jhansi up east.
sir i want that please lock my cell phone immediately. thanking you...plz e-mail me at [protected]@yahoo.com

Sir, I m Mohammad Athar S/O Sri Mohammad Ahmad an engineer.I have UP East Pre-Paid (Mobile Number [protected]) Connection My sim has been stolen at 29/11/2009 its a bsnl pripaid sim . i am lost using [protected] no. This sim is isued from jhansi up east.
sir i want that please lock my cell phone immediately. thanking you...plz e-mail me at [protected]@yahoo.com

Please give me mms setting at [protected] or give method to download it

My Mobile No. [protected] Presently Out Of Service Last 3 Manth I M Contect Costomer caer & Exchange Distt. Raibarele But Not Exept My ID . So Plz. Open My Service. Regard. Shiv Prashad S/O.Sri Ram Krishan H/No.313 Village Dariyapur Distt. Raebareli

plese provied my puk no.
my mo. no. = [protected]

dear sir mere cell phone me music station active ho gaya hai maine kayee bar customer care me call kia but jo no. bataye gaye us se deactivate nahi hua hai aur mera her bar paisa less hota jata hai my cell no.[protected] u p east raebareli ka hai aur mai koi service nahi active karana chahta hoon aur custemer care wale complen no. bhi nahi dete hai pls mere cell phone se sari services hatane ka kast kare .nahi to mujhe consumer forum me majboori me jana padega.jiski jimmedari apki hogi aur jo bhi expences honge o bhi apke dwara dey honge. please take possitive action as soon as possible.
thanx
sushil kumar
[protected]

pls provide PUK number of [protected]
I have UP East Pre-Paid (Mobile Number [protected]) Connection. I want to know PUK number of My Mob number [protected].

dear sir, my mobile no. is [protected] got a sms on 30/01/11at 4.04pm that you had deducted rs.15 for subscribing cricket service.I did not use and send any sms to you for taking the service yet rs.15 had been deducted from my balance.kindly transfer my balance and stop the same service immediately.

pls provide PUK number of [protected]. I have UP East Pre-Paid (Mobile Number [protected]) Connection. I want to know PUK number of My sim no is[protected] my other contact no is [protected]

dear sir, i have pre-paid mobile no. is [protected] connection.outgoing calls is bared so please start this number please immediatly.
thanks for you




pankaj kr. singh

Hi sir, I have prepaid mobile no is [protected] and SIM no.[protected] E. I need my PUK no for my sim. I have sent message on PUK#simNO to 52765 and i got message back your PUK could not found and i contacted to customer care representative and she told we can't help you. I need your help urgently.
thanking you.

have UP East Pre-Paid (Mobile Number [protected]) Connection. I want to know PUK number
My Mob number [protected]. ISPE PUK NO.

pls provide PUK number of [protected] I have UP East Pre-Paid (Mobile Number [protected]) Connection. I want to know PUK number of My mob.no.[protected] my other contact no is [protected]

Sir, my mobile Number is [protected] and I have the Saral Anand plan. Sir I was doing calls local/STD @49 paise per minute. The tarif was expired on 14 Dec 2011. I renewed the tariff ( STV 49) on 15th Dec 2011 from mobile No [protected]. The call rate 49 paise per minute was not changed. Again I recharged for Rs 49/- on 16 Dec 2011 from mobile No [protected]. Both the time I got the message in my mobile but still I am being charged Re 1.00 for local call and Rs 1.50 for STD calls. instead of 49 paise per minute. Please look into this and kindly do the needfull.

I have UP East pre-paid Mobile Number [protected] (Saral Anand life time Plan). I recharged the tariff of Rs 49/- on 15th & 16 Dec 2011 to make the call @49 paise per minute. But still I am being charge Re1.00 for local call and Rs 1.50 for STD calls. If the plan is not being implemented why they are accepting the amount, So I paid twice for this but everything is in vain. So please look into the matter and implement the plan accordingly. otherwise ask the Customer Care service to refund my money ie Rs 49 +49 = Rs 98. Thanking you.

dear sir, i have pre-paid mobile no. is [protected] & Sim no[protected] connection.limited service so please start this number please immediately.
thanks for you

Dear Sir, My mobile no is [protected], and i am using free bsnl to any bsnl number using tariff Rs500/- but my problem is i donot have to make a call to any bsnl number (STD) since yesterday(03/01/12). Kindly shut out my problem as soon as possible to prevellage the benefit of tarrif Rs500/-

Thanks
Amardas

Sir,
I have pre-paid mob no.[protected], up-east.You are activated the Love alerts service in my mobile no.[protected], without my permission.and deducted amount from my balance for this services.Kindly deactivate love alerts services immediatly.


Thanking you
subrata bose
[protected]

Sir i have UP East Prepaid (Mobile Number [protected]) Connection. my caller tune is atomically on and I want to deactivate this service but customer care will not take any action & i also try by sending sms to deactivate this service but every time it shows we cannot process your request this time.So please take any appropriate action about it and deactivate this service.

Hi sir, I have prepaid mobile no is [protected] and SIM no.[protected]. I need my PUK no for my sim. I need your help urgently.
thanking you.
PAWAN MADHESIYA
pawan.[protected]@gmail.com
mob.no-[protected]

pls provide PUK number of [protected]. I have UP East Pre-Paid (Mobile Number [protected]) Connection. I want to know PUK number of My sim no is[protected] my other contact no is [protected]

pls provide PUK number of [protected]. I have UP East Pre-Paid (Mobile Number [protected]) Connection. I want to know PUK number of My sim no is[protected]... plz e-mail me at suresh.kumar.[protected]@gmail.com

Dear Sir,
Mai Amit Kumar singh
Mai nivedan kar hun ki maine apna reliance gsm ka sim bsnl me port ke liye apni id 15 din se diya hun abhi tak mera mob no activate nahi hua hai jisse mujhe kafi pareshani ho rahi hai, maine do baar upsc code bhi de diya hu lekin koi action nahi hua...
my mob no-[protected] and upsc code is -332278 hai, id mai shahjahanpur ke bsnl office me diya hun,
kripa karke action jaldi lijiye.

thanking you.

we take 750+ combo broad band connection and in may change into 625unlimted combo then broad band speed is go down .before change connection speed 45kbps to 90kbps and after change so down 20kbps to 30kbps .so please solve this problem . thank you .

sir, am a old customer of your network assigned by the number [protected]. Sir i recharged my number by the sum of Rs.100 on 10/nov/2012 at 11:00AM. After 2 hour i received a message conveing that i have been suscribed to BSNL VCS service where as nothing such type of request was sent by me for the subscription of the service.

I called to the customer care executive 3 times, they cancelled my service but havnt refunded my money. I lodged a complain against unnecessary deduction of money and subscription of service by the complain docket number K10UE304759.

Sir, kindly consider my problem so that i can have a great service.
I hope you will consider my problem and resolve it as early as possible.

Thanking you,
sir

Details:

Name: Anish kumar singh
Phone No.: [protected]
Docket no.: K10UE304759

mera phone no[protected] hai
yeh mahanagar exchenge se hai coplain kiya sdi rggistar par complain likhai bina theek kiy complain band ho jati pls deh len

proof


ComplaintId PhoneNumber ComplaintType ComplaintSubtype CreatedDate Status
[protected] [protected] Technical Phone Dead 10/27/2012 Resolved
[protected] [protected] Technical Phone Dead 10/30/2012 Resolved
[protected] [protected] Technical Noisy 11/4/2012 Resolved
[protected] [protected] Technical Phone Dead 11/23/2012 Resolved
[protected] [protected] Technical Phone Dead 11/27/2012 Resolved
[protected] [protected] Technical Phone Dead 11/29/2012 Resolved
[protected] [protected] Technical Phone Dead 12/2/2012 Assigned to ITO
rajiv poonam yadav 01-bhikhampur paper mill road nishatganj lucknow 226006 mobile no-[protected]

sir mera no [protected] jisme ki bsnl ki taraf se per month free balence aata tha jo ki band kar di gai hai please ishe phie chalu kari jaye

mai ek sim liya hai jo 5 din ho gya abhi activate nahi hua

BSNL UP EAST — PREPAID BALANCE DEDUCTION

Dear Sir,MY BSNL PREPAID MNP Number:[protected]. Having some technical problem to my number is.. I cannot know my actual balance deduction after a call drop.. kindly solve my issues with BSNL UP EAST Fatehpur Circle. Thanking You amardas powergrid.fatehpur

landline 26121203 is dead since 10/11/2008.I have already lodged complaint at BSNL exchange, Complent num is :[protected])233707 but still no action is taken.The telephone is very much need for our Share Broking Firm. So kindly do favour for me as soon as.

i am purches 14 march bsnl prpied sim but not strtad today

My Landline phone[protected] dead from last month .

Respected Sir,
My Phone No is[protected]
In the last month I have taken broadband connection. 25 days before I have made complaint & requested to provide smooth & effective service. But my request not considered & gone in vein. Because
again I am experiencing very irritating services. First of all the connection is not established showing error No 678 that REMOTE COMPUTER IS NOT RESPONDING. By luck if at all it is connected, it frequently disconnecting. While typing this complaint connection dissconnected at least 30 times withine 10 minutes.
This is very miuch irritating. It is nothing but harashment of customer. Shall you mean that we have not option of other service provider. It is also heardt that TOP MANAGEMENT of BSNL not giving proper attention to give better & improved services to the customers because they want to sale the company to private service provider. The TOP MANAGEMENT only knows the best reasons of it.
But at present we are harashed by BSNL. I will complaint to TRAY for inefficiency in the services by BSNL..
Please take the note that I have received your Bill for payment of Rs.2900/- which includes modem charges. But I am not going to pay it. Your services are worst. No qualitative & effictive in services.We are westing our valuable time & money by proccuring your services. Therefore I wish to change my service provider. Dissconnect my land line & broad band connection immediately.Please do not persue me for payment of Bill being your services are worst.

my land line number is 25444027 is dead since last 25 days. we lodged complaints everywhere. but there is no response and giving no satisfactory answer.as i am a senior citizen facing many problems.let me know whether this problem is going to solve or not? or otherwise i will take further action

my phone no..[protected] .. Phone is dead .. Please do the needful at earliest to rectify the fault

my telephone no is :[protected], it has dead since 26th July 2009, so please send the technical person to repair it.

Respected Sir / Madam,

My Landline No.[protected], outgoing calls have been blocked without any prior intimation from last 20-25 days, and since i have been launching the complaints my docket Nos. are 392897, 394040, and 396014 but yet it has not been rectified. I have been continuously calling up to Divisional Engineers Number of Wadgaon sheri 27035092 & Viman Nagar 2701100, no one is receiving calls on this numbers, I Dont know what the hail are they doing in office, They are in office or not?, We the BSNL Customers are fools to take BSNL Connections? We are Literally feedup with such type of Service from BSNL.
KINDLY PAY ATTENTION AND RECTIFY THE FAULT.

THANK U.

Sir
My Te. no 26612371 last one year my phone was not work . I complent So meny times i am complent Mumbai PRO last time some days my phone work But still My BSNL Landline not work can you tall me what to do know ?
aniruddha halande
[protected]

My residence landline No. is[protected]Pune STD 020)Please advise how to register for STD facility.
Also some users have complained(from Delhi and Bangalore) are not getting my No., what is the reason.

S.K.Gera

My house land line is dead for last two days. Please do the needful.
Address:- Rajas M. Nerkar, 1317, Shukrawarpeth, Near Telephone Exchange, Pune.

my telephone no :[protected] is dead from last 6 months i needa immediate action on it

My home landline[protected] is dead since morning so plz cheak it & plz take some immediate measures.
Landline No.[protected].
Mobile No.- [protected].

My home landline[protected] .the outgoing calls are not working .but we can receive the calls.

This is re Land line[protected] which is dead since Sat Feb 20.
Complaint No. 002096 and several reminders from other phones.
No action taken so far in spite of promise to act. Disgusting.

My land line phone No[protected] is dead from today morning. Can you please repair it as early as possible? Thanking you.

Sir/Madam,
My BSNL land line no.[protected]Dhanori area) is dead for the last 20 days.I made a complaint earlier but no action has been taken to make it serviceable so far. Please do the needful to resume the connectivity.

my bsnl LL [protected] is dead for last 1 wk. pl do the need full.

Dear Customer Service Officer,

My telephone connection 2771082 is not working since last three four days.

I already loged the complaint in BSNL Kaushambi center yesterday.

Would you please activate the Phone connection or if there is any problem to activate it please let me know.

Regards,
Ranjith

Dear Customer Service Officer,

My telephone connection[protected] is not working since last ten days.I already loged the complaint in BSN Loni center before nine days.But till now i am waiting for repair my phone line.Would you please Repair the Phone connection or if there is any problem to activate it please let me know.If problem can not solve then i will cut my phone line.my phone line mostly dad in every months

sir my telephone no is[protected] is not working since last four days
pls kindly attention it



vinod kumar
[protected]
ghazibad

Dear Sir,

My telephone no. 2840392 linked with pratap vihar exchange is dead for last 12 days I lodged a complaint the same day and I talked to line man, Junior Engineer and SDO but they says repeatidly there is fault in cable and the same will be repaired today. I am quite helpless since I am not able to manage my e mails and other business activities related to land line.

If I dont receive a satisfactory feed back I have no option but to get all connections of bsnl disconnected I am using for such a bed customer carring where there is no room for attending complaints
and I dont think there is any check by the senior officials on such day to day activities.

Dear Customer Service Officer,

My telephone connection[protected] is not working since last six months .I already loged the complaint in BSN Loni center before nine days.But till now i am waiting for repair my phone line.Would you please Repair the Phone connection or if there is any problem to activate it please let me know.If problem can not solve then i will cut my phone line.my phone line mostly dad in every months

anusuyprasad
[protected]
ghazibad

customer care centre no-1500 not working properly and a std. word is using for giving satisfaction i.e. "APPKA CALL HAMARELIYA AMULYA HAI, HUM KUTCH SAMAY ME APPKE SAMAKSHA UPLAVDHA HONGAY, PRATIKSHA KARNEKELIA DHANYABAD" I was wait for apporx. one hour. but fail to contact with deptt. executive for my complain.and I dont think there is any check by the senior officials on such day to day activities. kindly look into the matter. My broad band connection line frequently breaking the link thats why I am getting very mutch problem kindly arrange to repair the same. my Ph. no- 2623492

Dear Customer Service Officer,

We are leaving in Adhyatmik nagar NH-24 near dasna railway crossing. We are facing a problem of "network busy" from 5:00 pm to late night(1:00 am). There are many users of bsnl . So the single tower not provide the facility to all bsnl users. May be it will due to single tower for more users.

So please solve the problem. To increase no. of tower or if there is any other problem then solve it.
Thanking You...


Regards,
Vineet Singhal
[protected]
IMS ENGINEERING COLLEGE