[Resolved]  BSNL — VAS

Address: Uttar Pradesh

BSNL [protected]
About 18th October - 2012 , I got a SMS : "Thank you for subscribing bhavishyavani pack. Will be charged Rs. 1.00/5 Days."(BP-ONMOBL). I checked my call log and I didn't have any outgoing calls or SMSs that could have subscribed for that. Then for the next few days, the service kept charging me Rs. 1 for 1 day. It said :Dial 1255530/1255599(different numbers in different SMSs) to deactivate.
Now, I dialed that number (on of them) for few times in next few days, and the call just ended without any message or tone. Once on calling that number, it said that this number is for only mobile phones (I was calling using BSNL NOIDA sim: [protected]) !!!
Other than that I didn't receive any Bhavishyavani SMSs. Instead of those, I was getting BP-OVERSEA SMS, with "shayarees" in it. Then the balance reached to 0. Again when I recharged my phone on 21st November's night, in the morning the balance was deducted by 20 something. I had only Rs. 1.6 left. I tried to call customer care ([protected]/[protected]). But most of the (maybe all) companies charge for only talking to the customer care representative(CCR). Instead of that, the call was charged from the second it got connected. And before I could reach to the CCR, call ended.
Now I can't recharge my phone because I don't know when I'll be able to talk to CCR, and before that the "Pack" could get activated resulting in reduced balance. Lost almost Rs. 50-60.
I want this pack to be deactivated and the amount charged to be refunded, because I didn't receive any bhavishyavani SMSs at all
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Aug 13, 2020
Complaint marked as Resolved 
 
5 Comments

Comments

sir my without request activate service in my mobile 2 nd time in 10days . i am very sad . i want to justice
Weekly deduction of 10 Rs from mob no [protected].
Message is u have been charged 10 Rs for using Vastu service.
I am trying to deactivate BV-GBEENT VAS service it is not responding please deactivate & stop deducting Rs.3/- in every 3rd days. My Mobile No. [protected].
I got better service now I do not need any more.
i am receiving the msg "thanks for renewal to dressing room at..." from 54646 almost everyday since long time and rs. 3/- charged fm main balance. i have complaint in this regard to customer care but still i am receiving the same msg on my mob. no-[protected] and deducting Rs.3/-. Please deactivate and stop deducting rs 3/- everyday.

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