[Resolved]  BT-ONMOBL — DEACTIVATE UNSUBSCRIBE

Address: Andhra Pradesh

IN JANUARY 2012 BY MISTAKE I OPTED BT-ONMOBL SMS TOLL

FREEPHONE NUMBER.IN THE MESSAGE IT WAS NOT TOLD THAT BT-ONMOBL COMPANY WILL

CHARGE ANY MONEY.BUT ABROUPTLY WITHOUT MY CONCENT Rs25 DEBITED FROM MY BSNL CALL

CHARGES.AGAIN ON APREAL15TH2012 RECEIVED MESSAGE FROM INFORMING ME THEY CONTINEW

NESW SMSs AND FOR DEACTIVATION CALL 12555363.WHEN I CONTACTED SEVARAL TIMES THE

NO.12555363 FOR DEACTIVATION IT WAS NOT METERIALISD AND AGAIN Rs25=10 DEBITED EVERY TIME I RECHARGE THE PREPAID SERVICE FOR THE PAST 7 MKOTNHS THUS IT HAS TAKEN AWAY RS.200 OR MORE.NOW

AGAIN SAME MESSAGE TO DEACTIVATE CALL12555363 AGAIN I CALLED BUT CALL NOT METIRIALISED

THEREFORE IT IS REQUESTED TO DEACTIVATE NESW SMS ON BT-ONMOBL TO MY PREPAID CELL NO.[protected]
HOPE FOR APPROPRIATE ACTION
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Aug 13, 2020
Complaint marked as Resolved 
 
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