[Resolved] Cadbury India / Drinking Chocolate

[Resolved] Cadbury India / Drinking Chocolate — contains insolubles

T Thangavel Parivallal from Chennai, Tamil Nadu Mar 2, 2008

3.3.08 Dear Sir, As the subject matter indicates, the 'drinking chocolate' of Cadbury brand has insolubles. I have sent my concerns to the Cadbury company so many times but got no reply from them. Hence this registration of complaint with you. Kindly do the needful. I give below the copy of my concerns that I sent to Cadbury during the last month. Regards. Thanking you, Yours truly, T Parivallal. 26.2.08 22.2.08 18.2.08 Dear Sir, Day's Greetings. Do not be surprised to find 3 dates mentiaoned above. They are, in fact, the dates on which I tried to send my feedback to you but in vain. When tried to send from my e-mail address I got the feedback that your mailbox was full. It is with great disappointment that I write this mail after trying 'Cadbury Drinking Chocolate' at home. We bought 500gm. container at Latta Supermarket, Velachery, Chennai-600042 on 6.2.08 at Rs. 110.00. I had the fortune, rather misfortune of having to taste it today. But it was a total disappointment to put it mildly. Firstly, it was like I was drinking tasteless Bournvita. If at all I wanted to drink Bournvita, I would have bought Bournvita, not 'Drinking Chocolate'. I expected it to taste like a cube of Cadbury's Milk Chocolate. When I chew a milk chocolate, the taste lingers in the mouth till the very last moment. But alas, it was not to be with 'Drinking Chocalate' as it tastes just like the cup of bournvita that's offerred at roadside shops. Secondly, and more serious one, after drinking, I found some insolubles at the bottom of the tumbler. How come insolubles like chicory in a bit of chocolate. Whenever I tasted a milk chocolate, I had never experienced any hard particles of any sorts in my nearly 30 years of love relationship with milk chocalates. If you have anything to say about the insolubles, I am sorry to add that the container resembles (look alike) a milk chocalate bar in colour and pictures. So, whenever I see the container, it is the bar with no insolubles that immediately comes to my mind. What is really worrying me is what the insolubles do in a drinking chocolate and what kind of health harzards do they possess to me and my family. I expect an immediate and convincing reply from you in this regard. Otherwise I have to check it out by going to proper sources. Finally, if at all I want to buy any new Cadbury product henceforth, I will think twice and look for a better alternative. Regards. Thanking you, Yours truly, T Parivallal Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

kaushley mehra

from New Delhi, Delhi

Mar 28, 2009

TO,
DEAR CADBURY INDIA
I HAVE JUST TAKEN A CADBURY DELITE
AND IT IS PKD. AT 042005 AND THE CODE IS OOE W17H5W1 AND I HAVE WASTED 60 RS ON THAT IF IT COULD BE CHANGED THEN DONT GIVE IT BACK TO ME GIVE ME 6 TEN RUPEE MILK CHOCLATES INSTEAD OF THAT.
THANKS
REGARDS,
KAUSHLEY MEHRA

Ranjani

from Jaipur, Rajasthan

Jan 31, 2010

Dear Mr.Parivallal,

Your complaint is dated 2-3-08 which means you have written it in 2008 and now its 2010, still i would like to write a reply because i really liked cadbury drinking chocolate. As you said, of course it contains insolubles as in bournvita, but its not hazardous to your health in any way. You should follow the instructions carefully. It must have been said that you must first mix 2-3 t'spoons of cadbury to 1 t'spoon of water, then add it to a glass of cold milk and stir properly. If you follow these then you will notice a big difference in the taste. Do try it.

P.S: The drinking chocolate contains 73% of sugar in it. So if you are a sugar patient kindly keep away from it.

Simran12

from Delhi, Delhi

Jun 10, 2016

Rotten taste of Cadbury silk

I bought a Cadbury dairy milk silk from Annapurna store in karol bagh.. It's manafacturing date was of march.. It's appearance and taste was not at all good..it had a foul taste and was crumbly in texture

neetu94

from Ludhiana, Punjab

Jun 14, 2016

problem in dairy milk chocolate

I am purched a dairy milk piece of 3. But in three one piece was not in good condition even packing was appropriate. So I want to check this piece and give me a compensation because unconvienense.