[Resolved] Cafe Coffee Day — Failure to redeem E-Coupons

ashutosh_bangalore

from Bengaluru, Karnataka

Sep 22, 2012

Address: Bangalore, Karnataka

Despite several reminders and also an email (with apologies) from [protected]@cafecoffeeday.com, I don't know what kind of false statements are being made. If the organization itself can't investigate the problem in 2 weeks within themselves, how can we? It's totally a shame & a big disappointment in the name of Cafe Coffee Day.

I would suggest all the respected customers to restrain from going to CCD outlets. If this would have been a case abroad, by now either Cafe Coffee Day would be in court or paid thousands of dollar fine, punitive damages.

Yours
Ashutosh
Bangalore

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Aug 13, 2020

Complaint marked as Resolved

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Comments

manojharisree

from Chennai, Tamil Nadu

Dec 10, 2012

Hi,

I too faced a similar issue where one of the outlets in Ulsoor had no clue on redeeming the e-coupon and I had to pay full amount for two beverages instead of one. You can contact Jogi in cafe coffee day at [protected]@cafecoffeeday.com, also marking [protected]@cafecoffeeday.com. He called me today to inform a fresh coupon will be issued by email and also he has taken up the matter with all the store outlets in Bangalore. You can also try calling their number[protected].