[Resolved]  Canara Bank — no work force in davangere,pj extension branch

the canara bank at davangere, pj extension branch is deprived of work force. whenever i go to the bank they are hardly 4 to 5 employees in the bank. and if we question the employees along with the manager are giving some irresponsible answers. they r saying that the employees are on leave for 15 to 20 days. and ask the customers to come after 15 to 20 days. no service. leave about service no proper response atleast. i dont know if its the condition of such high profile nationalized banks, where the customers have to go.

i request the concerned to take suitable actions if at all it matters in this country.
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Aug 14, 2020
Complaint marked as Resolved 
 
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Previously, I also had an experience of the same sort. Canara bank has expanded business in
multitudes of crores but never expanded their workforce. They have no replacement for retirees and transfers. If you look at their service, it is deteriorating due to staff shortage - and the management never recruits young people( while qualified, energetic & capable young men are looking for jobs!).
Branches with 60 people about 8 yrs ago are today with 20 people today- while Deposits and loans and custoomers have grown 10 times. All in the name of computerisation .


Another starnge thing, they dont give customers the chance to interact in their own language. They put Telugu people in Tamilnadu, tamil people in Delhi, Biharis in Ahmedabad and Kerala people in Bihar- as if you dont have any choice. These staff suffers due to home sickness and related problems and customers find it difficult to intract effectively.

I dont know why !!! May be They r experimenting with a new HR technique.

Only way to shut up these is to switch to another Bank. Slowly, the foolish management will understand. I hope so.(Otherwise hold a Dharna in their Head office, but who has the time these days?).
Previously, I also had an experience of the same sort. Canara bank has expanded business in
multitudes of crores but never expanded their workforce. They have no replacement for retirees and transfers. If you look at their service, it is deteriorating due to staff shortage - and the management never recruits young people( while qualified, energetic & capable young men are looking for jobs!).
Branches with 60 people about 8 yrs ago are today with 20 people today- while Deposits and loans and custoomers have grown 10 times. All in the name of computerisation .
I dont know why !!! May be They r experimenting with a new HR technique.

Only way to shut up these is to switch to another Bank. Slowly, the foolish management will understand. I hope so.(Otherwise hold a Dharna in their Head office, but who has the time these days?).

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