[Resolved]  Canara Bank — pathetic service

The quality of banking service provided by canara bank is on the decline. I have an account in Air Force Station Lohagaon, Pune branch. Most of the time the ATM does not work, if it is working there are no papers for printing of recipts. Now a days they have come down to misbehaving with the customers as well. Just because there are no other banks nearby, they think they are doing a favour on people by providing them banking services. They really misbehave with the customers and speak to them very rudely.
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Aug 14, 2020
Complaint marked as Resolved 
 
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This is very true, the banking service provided by Canara Bank is very pathetic.. and moreover the staff attitude is a let go attitude, not interested in customer service. They feel they are doing a big favour on us. I had a bad experience with the manager of Canara Bank Mahim office, where we were submitting the Netbanking Form, he was rude and was not interested in giving proper service or advice.. i had submitted the request almost 6-8 months back, till date no revert from the bank.. wht kind of service they provide is miserable.. i think staff attitude cannot be changed then the staff should be changed instead..atleast to maintain some quality service

In fact i find it better to deal with other banks than this bank...
dear sir,
i m the canara bank customer since more then 9 years and serving in kendriya vidyalaya, the salary of the whole staff is officially deposited with canara bank, rajendra nagar branch, Bareilly(u.p). the said was deposited with the bank on 2nd of April 2009 . When i visited the ATM to withdraw the amount from the card failed to respond, when contacted the manager telephonically the lady on line at phone number...[protected] on 4-4-09at 11.11 am she felt sorry for being late in the business and the same time promised that the money can be withdrawn from atm after 2.00 pm the same day.
Unfortunately the staff of kendriya vidyalaya could withdraw the salary on[protected].
This could be due to negligence or any thing else, u r to decide but such delay had never been observed earlier before.
u r requested to make the staff of canara bank, rajendra nagar branch, bareilly more cooperative and helpful to the customers. thanking
khan iqbal akhtar
0091-[protected]
dear sir,
i feel sorry to comment once again for not taking any action in the previous complaint against the pathatic condition of canara bank ATM SERVICE provided at CIVIL LINES AREA in BAREILLY.
the atm is in the worst ever condition and most of the time out of order. Sir please take it seriously and solve the problem as early as possible.
thanking you
khan iqbal akhtar
bareilly
customer at canara bank, ext RAJENDRA NAGAR BRANCH

Canara Bank — Bank Staff does not cope up with coustemers

Hello,

I am the account holder of Canara bank Mumbra (Branch) since last 3 years they dont talk properly with coustemer specially in Mumbra Branche i dont know about rest other branches how they treat with coustemers i can say an earthworm is must faster then the employees and the system of CANARA BANK..others also have the problem but they dont know about this site ......

I am just suprised that how this bank is surviving in such a globalised market

Thanks
am the account holder of Canara bank KADUR (BranchIFSC Code: CNRB0000696) since last 7 years they dont talk properly with coustemer specially in KADUR Branche i dont know about rest other branches how they treat with coustemers i can say an earthworm is must faster then the employees and the system of CANARA BANK.We are having 6 accounts at your bank two are NRI account if you not take any action towards staff we are going to cancelld our accounts[specialy taht bald person may be he is supervisor he setting to pass cheues and all he even dont have a manes to talk with person i am dam serious please take some action otherwise we are closed our accounts from your bank.you can also ask local custamers of kadur who are having account at your bank.
Dear all,


I have an A/C in CANARA BANK in one of your branches in MUMBRA from last 2.5 year & have been facing problems with EMPLOYEES & BRANCH MANAGER.

They don`t have manners to speak to the account holder's & behave very very very very badly with them.

I am not at all able to understand whether are they sitting there to work or just to take salary for free?????????????

I have deposited a cheque in my account on 09/01/2012, i.e. on this monday. My cheque was depoisted in the 1st clearing itself but still the cheque is not yet credited to my account. I have also given a written application to the branch to close down my account. I am not at all interested in such a THIRD GRADE & USELESS SERVICE provided by your bank branch staff.

People like me think that we would be treated well & properly in nationalised bank's as compared to that of private bank's, but I have been proved completely wrong by your MUMBRA branch employees including the branch manager. It would have been better if I would have opened an account on any of the private bank's like HDFC or ICICI bank. Government BANK's like that of yours is completely useless & have no respect for their valuable customer's, i.e. account holder's like myself & 7 to 8 other family members of mine who by mistakely opened their account of my word in your useless bank.

I HAVE NOW DECIDED THAT I SHALL GET ALL THE REST OF 7-8 ACCOUNTS CLOSED ALONG WITH THAT OF MINE FOR WHICH I HAVE ALREADY GIVEN A WRITTEN APPLICATION. I SHALL ALSO SEE TO IT THAT ALL MY FRIENDS CLOSE DOWN THEIR ACCOUNTS TOO WHO GOT TRAPPED IN THE MISCONCEPTION OF GETTING GOOD & TIMELY SERVICES @ GOVERNMENT BANKS.

GOOD BYE & GOOD DAY...

Regards,

JAWWAD SHAIKH

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