[Resolved]  Canara Bank — information regarding BPLR

I have taken housing loan from canra bank in the month of may 2006 with the rate of interest 3.75% below their BPLR.
In the bank statement obtained from the bank no where rate of BPLR is mentioned. it is found that rate of interest has been changed (increased and decreased) by the canra bank but the information for change in the rate of interest (BPLR) with its effective date is not being intimated by the bank from time to time to me (coustomer).
Even after the personal visit I could not obtained the rate of BPLR from the bank .The method/Rules of calculation of the interest with due date of debiting the interest is also could not be clerified by the bank at branch level to verify the correctness of calculation of the interest debited by the bank.
I want the rate of BPLR of canra bank effective from the month of may 2006 and onwards with its effective date with the method/Rules of calculation of the interest aplplicable from the month of may 2006 and onwards with the due date of debiting the interest .
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Aug 14, 2020
Complaint marked as Resolved 
 
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the staff working in branch level do not know the interest calculation method, not updating the BPLR of bank, response to customer is very poor, how they got ISO for their poor service?
k.g.raju, salem(TN)

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