Dear Madam / Sir,
I have applied for housing loan at your vileparle east branch on 4th May. I wasnt guided at all by the branch on how to proceed. A total laid back attitude was observed. Mr. Raju and Mr.Biju (manager) in housing dept at the branch have a very casual approach towards work. They probably need urgent CRS (compulsory retirement scheme).
Opened my savings account...made DD for legal scrutiny...all advice given on peicemeal basis as when i asked, pleaded and begged for loan disbursement. Otherwise golden silence was observed. Since it was my need i had to show i was also on retirement and having enough free time to come a dozen times to branch !!!
After this quick processing (as told by your branch employees...maybe by canara bank stds and definately not market standards) my application was then forwarded to regional office on 11th june. I was informed my application is forwarded to regional office in prabhadevi and within a week the loan will be disbursed i.e 18th June.
I was told by Mr.Raju to enquire about my loan by 13th. I called on 15th and people in prabhadevi branch told me to call on next day. 16th same story. On 17th they tell me my application is in Kandivali and will take one more week. I wanted to know whether computers are used in any of your processes or is it pure efficient manual procedures. Guess I have landed myself into deep problems just because of your interest rates and also my maternal uncle was a branch manager (Mr.Vasant Nagesh Pai-khar).But I guess I made a wrong decision...with my loan and a couple of thousand rupees into the system as legal & valuation fees I am stuck and hell bent to get loan from your bank.
Can I get a honest reply atleast from you?????
Even my todays call about loan status was put on back burner and was asked casually to call after 2 days...are we operating in Mughal raj or pre-1991. I fail to understand...Even I have been a branch manager in Parle at Citifinancial before my present stint in Godrej...Pls expediete...
Requiring your urgent intervention as even divine intervention has also failed.
My case is geninue with total income of over Rs.90, 000(Rs 60, 000 mine and Rs.30, 000 of my wife who is a doctor) have applied for Rs.22, 00, 000 loan. Resale flat is having clean papers and title. Papers are clean and so are my income/intention too...
Pls help urgently
Regards,
Vinayak Pai
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