Canara Bank — Suspicious debiting of my saving bank account

Sir
I have a saving bank account in the canara bank, Sarita vihar branch. As on 2004 my bank account had a balance of Rs 78000/- approx. Due to certain unavoidable circumstances for 2years I could not go personally to the bank to get my pass book updated, however I regularly tried to communicate with the bank in writing and telephonically also so that my account doesnt become inoperative, and due assurances were given by the bank verbally. Later on, when I went to get my pass book updated, a saving balance of Rs 1500/- was shown in my saving bank account no 3699. I requested the bank manager and other officials to look into the matter who attributed the lapse to the software. Interestingly, the bank is not posting any entry in the passbook for the period[protected] i.e.2years.Supposedly, the bank authorities projected a problem which needed some technical expertise from their TM section in the connaught place.I personally went to the TM section where Mr R.B.Sinha Sr manager assured me that the problem will be solved within 2 days.TM section pointed out that the concerned branch should come up with the problem to them. The attitude of bank manager Sarita vihar was rude and discourteous to me. when I approached the TM section again, Mr Sinha was alrready transferred by that time and Mr Naresh Kumar was looking after. The latter took some time to brush up with the case and when I approached 4th time to him, he showed helplessness due to non availability of manpower and also intimated me about his plan of proceeding on leave. The next incumbent was Mr Bhaskaran, who showed straight reluctance to initiate a remedial action.When I approached bank officials again, they tried to push their problem again to TM section. I registered a complaint online also last month but no response has been received. Thereafter, I contacted circle officer Mr I R Singh in Nehru place branch also online and brought out all the facts in my complaint but, the bank authorities are not even acknowledging my complaints and written communication.
I therefore request your king self to look into the matter at earliest as I am in dire need of money and have been running from pillar to post withou any success.