[Resolved]  Canara Bank — DELAYED IN FUND TRANSFERING

SIR, I AM SENIOR CITIZEN MY SISTER WANTED TO MAKE AN INVESTMENT IN BANGALORE SO I GAVE MY LOCAL CHEQUE(CANARA BANK) FOR INVESTMENT I TOLD HER TO TRANSFER HER FUND TO MY ACCOUNT THEN SHE GAVE RTGS FROM SBI BANK (HER BANK) IT IS ON 03/08/2009 MORNING 12 O CLOCK IMMEDIATELY THE SBI HAVE SENT THE AMOUNT AND GOT ACKNOWLEDGED AT TIME 13:14:54 ON 03/08/2009 BUT THE FUND HAS NOT BEEN CREDITED IN MY ACCOUNT ON NEXT DAY 04/08/2009 MY CHEQUE PRESENTED AND HAVE BEEN SAID DISHONOURED ALSO 250 RS HAS BEEN DEDUCTED IN MY ACCOUNT WHEN I CAME TO KNOW THAT ABOUT THE CHEQUE HAS BEEN DISHONOURED I MET CANARA BANK PEOPLE THEY SAID THAT YOU HAVE BEEN GIVEN GIVEN WRONG ACCOUNT NO AND AGAIN I WENT FOR VERIFICATION THEY SAID IT IS YOUR MISTAKE TO GO FOR RTGS ATLAST ON 12/08/2009 I MET SBI THEY SAID THAT CANARA GOT THE MONEY ON 3RD ITSELF AND THEY SHOWED THEIR ACKNOWLEDGEMENT IN ONLINE ATLAST I CAME TO KNOW THAT MY CANARA BANK BRANCH WAS NEWLY INTRODUCED BEFORE LAST 6 MONTHS SO DONT KNOW HOW TO RECEIVE RTGS SO THEY DELAYED TO RECEIVE MONEY NOW ON14THEY CREDITED THE MONEY NOW TELL WHOOSE MISTAKE IT WAS MINE OR SBI OR CANARA I GOT TERRIBLE MENTLE STRESS AT THAT TIME BECAUSE OF NO FUNDS AND I DONT KNOW WHAT HAPPENED TO MY MONEY FOR 10 DAYS AND SEVERAL STEPS THEY CAME TO KNOW THEIR MISTAKE AND CREDITED IF I DONT ASK THEY WILL SAY NO FUNDS ARE THERE I M HAVING THE SBI PROOF, MY STATEMENT WHAT SHOULD I DO FOR COMPLAINING AGAINST THEM(CANARA BANK)
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Aug 14, 2020
Complaint marked as Resolved 
 
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Sir. I had deposited my salary cheaqe (Citi bank mumbai) on 09.04.2012 around 3.30pm in Ashok nagar canara bank, my a/c No :[protected], and i spoke to customer care on 11.04.2012, they told your amont will be credited on 12.04.2012, but still i didnt get money in my canara bank a/c. On 13.04.2012 i spoke to customer care they told it will be credited on 16.04.2012 due to government holiday . Customer care given wrong information to me and i disappointed with us . Very worst service ..

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