[Resolved]  Canara Bank — lost money from atm

I am an ex-officer of Canara Bank. Having worked in diffarent branches I had come across many such complaints.These complaints are not difficult to solve. But bank staff overloaded work do not react positively to such complaints. Politeness, courtesy, positive attitude, helping nature. As a
service sector employees one should possess these qualities. However my suggestion is respective circle offices
may authorise any one of the staff member in the branches to
handle such compliants and act as a liason officer and follow up the progress and solve it within a reasonable time. Otherwise bank's reputation will suffer.