Canara Bank — unable to operate the account due to sheer negligence of canara bank parent branch

I , O.N.Tripathi, 76 years old ,have a savings account no[protected] with the bank for more than 20 years now, was very happy to learn that with the core banking operations I would no longer have to go to my parent branch, HAUZ KHAS , NEW DELHI which is 25 Kms away from my current residence, Sector 62, NOIDA, instead I would be able to operate my account from a branch in SECTOR 63, NOIDA, which is just 1 Km away from my residence.
Today when I went to operate my account, to my surprise ,my request for withdrawal was turned down as the parent branch had not scanned my signatures and sent to the branches.

I was told by the executive at Sector 63 branch to go to Hauz Khas to operate the account or to lodge a complaint.

What is the purpose of CORE BANKING. Is it to harass a senior citizen like me.
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Canara Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    5261
    Pending
    0
    Resolved
    663
    Canara Bank Phone
    +91 80 2222 1581 [Head Office]
    +91 80 2222 0491 [Head Office]
    +91 80 2222 0490 [Head Office]
    Canara Bank Address
    Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
    View all Canara Bank contact information