[Resolved]  Canara Bank — ATM Transaction Error

Dear Sir / Madam,

Yesterday I have withdrawn Rs.5000/- from you ATM located at Burkit Road, Chennai -17.

The withdrawal slip shows a balance of Rs.200.39 instead of Rs.10,200.39.

Before this withdrawal I have applied for 10,000/- & I received a slip showing Transaction declined, Insufficient Funds Vide Sr. No.1859.

But in this Sr.No.1859, Transaction happened in my Standard Chartered Bank A/c.

I had sent a mail to Standard Chartered Bank customer care also, further attaching herewith the withdrawal slips- 3 nos.

1. 1859 - Shows my transaction was declined (But at your end wrongly withdraws)
2. 1860 - Shows again my trasaction was declined.
3. 1861 - Shows I have withdrawn Rs.5000/- only and the balance shows
Rs.200.39 wrongly instead of Rs.10200.39.

Kindly take necessary action immediately to rectifiy this technical issue, since I need money to balance my month end / beginning commitments.

Plz do the needful and waiting for your reply.


Thanks & Regards,
G.G.Padmavathy.
Ph: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
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February 18, 2010


To
The Manager
Canara Bank
St. Joseph Complex
150/21 Upstairs
Meenakshipuram
Nagercoil



Dear Sir,

Sub : Non Withdrawal of Amount – ATM – reg.
Ref: Savings Account No:[protected], Saravanan.T.

I would life to bring to your notice that on 27.07.2009, I had been to Indian Overseas Bank Valliyoor to withdraw cash of Rs.500/- through ATM . TO my surpise I found that the amount was not received for the four transactions but only the transaction slip were received by deductions Rs.2000/- The details are as under:

1) ATM[protected] 04985079 Rs.500/-
2) ATM –[protected] 04985080 Rs.500/-
3) ATM –[protected] 04985081 Rs.500/-
4) ATM –[protected] 04985083 Rs.500/-

Later, I went to canara bank, Valliyoor and withdraw Rs.500/- the detail also is as follows.

1) ATM –[protected] 04985083 Rs.500/-

I had given a letter to your office on[protected] .stating that the amount was not withdrawn by me and requested you to kindly check on this issue.But till now amount was not credited into mu accout .Hence, I am submitting the letter once again to take necessary steps and the said amount of Rs 2000/-into my account at the earliest .




Thanking You

Yours truly,


T.Saravanan

Copy.To

IOB
Vallioor
22/02/10

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