Canara Bank Chelakkara — Delay In Cheque Clearing

I really reqret to say that I am not at all happy with your services. I have sent a cheque ( Cheque No. 867596, Date[protected], to my sister. she produced the cheque at Dena bank Trichur. They sent the cheque to Chelakara Canara Bank for collection. But the money was not cleared for many days. My sister come to chelakkara canara bank and enquired about the status of the cheque. The Bank told her that the cheque returned, because of not enough fund in my account.

I called the Canara Bank Office Telephone No.[protected] On 24-10-09 saturday. The Manager replied me that , My cheque has been cleared and send to Trichur Dena Bank on 21-10-09. I believe the same and was waiting until last Saturday.

I am lucky, today 09-11-09 I got a call from Sister that the money has been credited to her account. She and the Officers in Dena Bank Trichur made so many enquiry calls to Chelakkara Canara Bank. We have left no other choices but to complaint to heigher authorities to get back our money.

I have lost Rs/- 341 as interest for LIC because I delayed for my policy payment.The Canara Bank is the soul reason for the same. I wonder what will happened if the money was meant for any, more urgent purposes? Meant for any treatment or hospitalization.? I have experience that, No reply from bank for any of my remittance/

I am very happy to know that Our Bank have improved in many ways, but you could have do little more to the customer service,like just reply with an e-mail when u recieved our DD.