[Resolved]  Canara Bank — Canara bank ATM machine has retain debit card

Address:

Pune, Maharashtra

Dear Sir/Madam,
I am Sharmilaa Daundkar, having saving bank account with ICICI Bank
The incidance happned (background):-
I went to Canara bank ATM Centre , Bibwewadi Branch Pune on today (26/2/2011) at 13. 32 pm to withdraw cash from my ICICI saving bank account, all the formalities of incert card, pin, cash amount etc has been ask & done by me as per machine instructions, yet the machine displays message your transaction is in process.... & suddenly my card has been retained by machine showing slip your trasaction declined record no 2267. I have slip with me to show as proof.
I was shocked as this is happend first time in life.
After happned all these, I called up to canara bank ATM, customer representative said they can not do anything!! now I can get the card at my Aundh brach.
Then I called up at ICICI bank customer care block the card, & ask for new card to be issued.
It will now take 8 to 10 working days! to get card in my hand.

Compansation claim -
As a customer I suggest if the CANANRA Bank ATM not tie up with ICICI bank, the canara bank ATM should show/display notice or display on ATM machine that this card will not be entertain or you can not do transaction with this bank card etc.
I have gone thru lot of hedech after the incidance happened.
So ultimately the customer is suffering, I want the action point to be taken from Canara bank for the same incidence & do the needful.

Would like to request the loss/charges I have bare to call al the way to CANARA BANk & ICICI Bank customer care & the metal hedech /feeling of insecurity of loosing of cash amount etc to be given by the Bank.

Waiting for Positive reply

Thanks,
Your's Truly
Sharmilaa Daundkar
sd