Canara Bank Vallioor — ATM Withdrawal

On 22nd August 2009 I tried to withdraw an amount of Rs.5000/- from my account in Canara bank ATM located in Vallioor, Tirunelveli Dist. But from ATM machine I got a message the Transaction is Declined. But an amout of Rs.5000/- was debited from account. Immediately I booked a complaint to Canara Brank Branch Manager as well as ATM incharge person (Vidhya Shankar). I submitted two hand written complaints (The complaint No is 13). But till now I never got any reply from the Bank.