[Resolved]  Catwalk — Pathetic pair of shoe, and even further pathetic attitude

Address: Mumbai City, Maharashtra

Picked up a pair of black formal shoes from catwalk Globus counter in Bandra, After exactly 3 times wearing it the shoe is in shambles
On taking the shoe to the nearest outlet of catwalk from my residence which is in Atria Mall, the store has the cheek to tell, you have to take the shoe to Globus as this was bought from there

You run a brand supposedly as big as catwalk, at least have the decency and the courtesy to service your customers across all stores. Is Globus the brand of the shoe or Catwalk

The sales men sitting at our store are so complacent that just because it is a complaint they make the customer wait and attend the ones buying new pairs

Trust me it is not the cost of the shoe which bothers me but the disgusting attitude you carry as far as complaints are concerned

If anyone from Catwalk is bothered, I can be contacted on the below mentioned number

Preeti- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Catwalk customer support has been notified about the posted complaint.
 
3 Comments

Comments

Worst QUALITY

Pair taken in Apr (Model 7277, Bill no 761), for party, post wearing one time it was given for material peel off issue at Pune store (Inorbit). Post 1.5 month of follow up the pair was done a patch work repair and returned with a rude customer service. The pair again worn after 2 months, had the same issue recurr and the customer service denies to repair it.
The material used is PATHETIC, it peels in one wear, the Customer Care is RACIST and deny any support knowing their QUALITY IS WORST!
No wonder they have to go for online deals to clear stock.NEVER BUY CATWALK, it is WORST than ROADSIDE SANDALS
CHEAP and USELESS IS THE word!Talked to Shagupta Khan(Emp code 1004), full useless service too!
I got 3 pairs in march ones shoe bite second and third wear and tear on asking the shopkeeper said you should have bought just one. Bas 2 boond fevikwik aur 1taka... Is this the way catwalk deals with its customers? Branch linking road opposite KFC

Catwalk — Pathetic Quality

I bought Catwalk footwear 2 months ago and the next day itself i found the sore coming off. After wearing it for 15 days the base of my sandals were ripped off. I'm attaching pictures of my footwear after wearing them for just 15 days. I feel extremely dejected and disappointed. Please DO NOT BUY CATWALK !!!

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