CCM/Refund, Northern Railway, New Delhi — Non Refund Of Ticket Amount By CCM/Refund, Northern Railway, New Delhi

arctic/CCM NORTHERN RAILWAY NEW DELHI — tdr refund

I am also having same kind of complaint I filed TDR in Jan 09. But yet I have not received my refund amount. I called so many times on railway customer care, also wrote email to the concerned department but nothingb has happend. Please guide me where I can lodge my complaint for the same.

Reason For TDR : Train Late More Than Three Hours.
Class :2A
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 29-Jan-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00 please tel me how many time taken for amount refund in my account

Staff handling e-ticket refunds in Northern Railway, Delhi is in the habit of holding refunds. They sleep on files for months together and then come out with some or the other excuse for not giving the 100% refund. Yours is not the only the case. These people look for loop holes and mistakes in filing TDRs by passengers and IRCTC and are least bothered about sufferings by passengers while cancelling the journey.

Non Refund Of Ticket Amount By CCM/Refund, Northern Railway, New Delhi
Dear Sir,

Ref.
PNR Number [protected]
Booked On[protected]
Transaction ID [protected] IRCTC
From Station NEW DELHI
To Station JALANDHAR CITY
Class 3A
Date Of Journey 07/12/12
TDR Filed On 21/11/2009
Reason For TDR Filing Train Late More Than Three Hours
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : NR
Forward To Railway On : 08-Dec-2012
Refund Status : Refund under Process

I have been making repeated followup with IRCTC but in vain as they say the matter has been forwarded to CCM/Refund, Northern Railway New Delhi from their end. I am yet to receive the refund.

Please look into the matter and help me out.

Thank you.

RAKESH SHARMA
Cell - [protected], [protected]@gmail.com