| Address: Ernakulam, Kerala |
I HAD SENT BY VRL LOGISTICS ON 5TH OCTOBER 2009 BY AIR CONFIRMING DELIVERY BY 7TH OCT. AT A CHARGE OF RS.7000/- AS THE CONSIGNMENT WAS TO BE DELIVERED ON 7TH EVENING . BUT THE vrl LOGISTICS DID NOT DELIVER THE CONSIGNMENT AS PROMISED ON 7TH AND ONLY ON 8TH THEY INTIMATED ME THE PARCEL IS READY FOR DELIVERY. AND THEY WERE DEMANDING RS.7000/- WHICH I SAID I WILL NOT PAY SINCE IT WAS NOT DELIVERED IN TIME. SO THEY HAVE REFUSED TO MAKE DELIVERY TILL DATE EVEN THOUGH I WAS PREPARED TO TAKE DELIVERY PAYING NORMAL CHARGES AS THE CONSIGNMENT WAS DELAYED AND MY PURPOSE WAS NOT SERVED. TILL NOW THEY HAVE NOT CARED TO MAKE DELIVERY IN SPITE OF MY REPEATED MAILS IN THIS REGARD.
HENCE I REQUEST YOU TO LOOK INTO THE MATTER AND DO THE NEEDFUL TO REDRESS MY GRIEVANCE. Was this information helpful? | 
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