| Address: Hyderabad, Andhra Pradesh |
I have sent a below detailed complaint to Spicejet. but no reply. please read through this before booking Spicejet
Complaint:
This is regarding the cancellation of the ticket, PNR# Q4LJBE.
By mistake I have booked a ticket for October 5th, actually it was indented for October 15th. I agree that it was a mistake from my end. BUT I haven’t got any intimations (calls or SMS) at least an 30 minutes before the flight departure. I feel like both parties (me and Spice jet) has to bear the responsibility.
So when contacted to the spice jet customer care on 10/07/2010, they are telling it is not possible to reimburse more than INR 2000 (ticket cost INR 7350).
I am really sorry that I cannot accept this deal. I would request you to reimburse at least 80% of the ticket cost.
To bringing you in notice. I am a frequent traveler in Spice jet ( you could check with my Phone number/name, [protected], Name- Babu Rajanish).
After this incident I may rethink my future travel options with Spice jet. Kindly reimburse 80% of the ticket fare. Looking ahead for a positive response from your end. Was this information helpful? | 
3rd class service for travellers. Hats offfffffff to Spicejet...
I, myself Minish Patel had passed thru a very bad experience with Cleartrip Customer Executive.
I had booked 2 return tickets of Spicejet Ahd-Delhi for trip date[protected] through website. After few days i wanted to re-schedule my trip date to[protected], so i process required steps through Cleartrip.com but by the time your server was down, so i called to customer care & concern person on phone over there replied me very positively n said your verification n all necessary details has been taken n re-schedule request has been processed n now we are tranferring your line to our other department just to make additional difference payment, but somehow at that time Phone-line transfer was not possible at your end, so your employee told me to wait for next 1 hour n we will call you back on your registered cell just for payment, rest process has been done. So i waited for a phone call from your side for the rest of d day, n after a long waiting next day when i called to customer care i came to know that by the time flight rate has been hiked by 2800/-. n i have to pay today's rate, while i was been confirmed on fon previous day about ticket rates.
Now you just clarify me, if at that time on fon if i had booked my tickets, then this will not happen... bcoz of your server error n executive's fon line transfer problem i have had to bear atleast 2800 x 4 = 11200 addition loss.
Next time its confirm i will never prefer to go with cleartrip. you can check my login's past records also.
I can be contacted directly on my cell[protected] anytime.