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I had booked a Pentouch Mobile 3 G phone, and they had told me that the order will be received with in seven days but till now (12th day) (15 Jan 09) I did not get the phone This is my order No[protected]. After enquiring the matter with their office. The reply i got that you please the order back we will refund the money. How they are careless about their work. You will be getting your phone shortly. But no exact date they had given to us.
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I purchased Wespro Digital Camcorder DV6800 Invoice date 19.01.2009 DELIVERED on 20.01.2009 Through TNT.The camcorder turned out to be faulty.I have paid through Credit card.I lodged my complaint with India Times(Ref complaint no.913363) But now more then 8 days nobody bother to call and check my complaint.When you call Indiatimes call centre they say some Aman will call you back but that never happened.I even Called my Bank State Bank of India and they say they cant do anything.If my Bank cant do anything then the Bank name shouldnt appear in the payment mode.This clear case of cheating people by giving faulty goods.As they know that there is no way you can catch hold of Culprits.But I wont keep quite I will see that I get my goods replaced or even I will go ahead with Consumer court if required.So, Indiatimes beaware of this gimmick of selling goods online and fooling people.If any body is listening please take immediate action.
Siraj Sarang
Buyers order no:[protected]
Siraj Sarang
Buyers order no:[protected]
Then my dear friend why don't u launch a cmpliant in consmer forum??
i had ordered a jewel combo order no.[protected] from indiatimes shopping site.n after receiving lodged a complain to replace complain no.1187334.i want the refund of my money n cancellation of the product as soon as possible.as the items i got are not the one i saw on the shopping site.it is of a very inferior n low quality and also all damaged and few sets are not full.i have been cheated so pls cancel my order n get me the refund.any i'll return he product as per the return proceedure.
my order number is[protected]. parcel recevied on 3.8.2009 but gcnot received till 22.8.2009.
our order no.[protected], we are not satisfied after sale service because we cant receive gift cirtificates of rupees 1500, also poor customer care
one of the worst portal
I have had a similar bad experience with indiatimes shopping. I wanted to order a few sarees that they advertise on their products page for the first time ever. Thankfully before ordering the more expensive ones I decided to order a saree for Rs 1600 which by no means is exactly inexpensive.! They sent me something totally different! Different color combination, different design, an ugly saree! When I contacted them about it, they first told me, they will replace it and got it collected from my home via their courier service Aramex. After many phone calls and some waiting, the package arrived the second time to my address. But I was horrified to see that they sent the same saree back to me in an awful state, all crumpled up and totally different from the product that I had chosen from their products page! I got in touch with them again and asked them for a refund, and this time after umpteen number of phone calls and mails I am still waiting for their courier to pick up the package from my home. They give me some excuse everyday and have not yet collected the saree from me in spite of repeated reminders, pleas, mails and phone calls. It has been a total waste of my money, time and effort. And on top of that, from the time I put my mobile number which has been on National DND service for many years now on their site while placing the order, I have suddenly started receiving unsolicited calls and sms from some advertisers, which makes me wonder how exactly did my number get out suddenly after all these years! Really bad service and no reliability at all!
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