[Resolved]  Country Vacations — COUNTRY VACATIONS MEMBERSHIP

Address: Chennai, Tamil Nadu

Message body
Sir,
I m Dr.B.VIGNESH MBBS., residing at F99, Alsa Apartments, 4th street, Anna Nagar East , Chennai - 600102. I was called to your Country Vacations Office at T.NAGAR, Chennai over phone to consider your membership on May 27, 2011. MR. YUSUF and MRS.BANU explained to me that Country Vacations is providing RCI membership as complimentary if i become a member of Country Vacations for 5 years. They also insisted i can rent out my holidays like Rs.8000/day through Country Vacations itself and i will only have to call your customer care for that.They also insisted i pay the entire amount of Rs.78,000 or atleast Rs.25,000 by credit or debit card on the same evening and they will show me the documents containing the terms and conditions of Country Vacations within an hour. They also said the documents will only contain what they said and its only a formality to sign it. They made me pay Rs.25,000 by my debit card and gave a reciept for it stating DT04/520 as my membership ID and never showed me the documents because it was closing time (8.45 PM). I believed them and accepted their request to sign the document the next day. When i visited the office the next day they insisted me to sign in your Club Membership document with no mention about your Vacation ( Blue and Studio type) and called it to be the new document for Country Vacations. I refused to sign the documents and left your office. I called up your customer care office at Smith Road, Chennai, the same day and came to know that RCI Membership is never a part of your 5year membership plan and i have to pay extra if i needed it.. So i contacted Mr.YUSUF and Mrs.BANU the next day to enquire about RCI Membership. They both insisted people who answered me at your CUSTOMER CARE division are wrong and they will make arrangements for RCI Holidays if i sign the documents. I was really disappointed with the treatment meated out to me by people at your T.NAGAR Office and the false commitments they gave, just to make me a member. I have suffered mental torsure and agony by repeated phone calls everyday from these people to make me sign these documents and also i got no proper answer from them regarding my money.I was always interested in taking your 5 year CV Membership along with RCI for the afore mentioned sum of Rs.78,000 and i m not at all interested in other options.I believed in Country Vacations because it is a reputed firm but i feel disheartened by these actions.I request the concerned authorities of Country Vacations to take necessary steps solve this problem and refund my money as soon as possible
Till now i have not recieved any kind of communication from them. I request the concerned authorities to kindly help me. My email id is [protected]@yahoo.com