[Resolved]  CPP India — cpp india is a fraud/ embezzle - enrolled me & debited my card without my approval, now refuses to refund

Address: Bangalore, Karnataka

This is Abhishek Srivastava from Bangalore. I saw an entry for Rs 1295 in my statement for the Card number XXXX XXXX XXXX XXXX for CPP protection. I would like to mention that I HAVE NEVER REGISTERED FOR THIS SERVICE and I am very shocked to see that amount could be debited from my card without my consent/approval. I have called up their Customer Service number and they said that they can only provide me 50% of the refund as per the policy. I am very shocked from this treatment, how can somebody just charge any amount from my card WITHOUT MY APPROVAL and then refuse to refund it.

I received a call from them last year where they told me about the Card protection services and I directly refused for this service, but still they enrolled me anyway and debited my card with the charges. They said that they have sent me a welcome kit and renewal letter, but as per this day, I have not received anything or I would have canceled this at that very instant.

I even asked them for any official proof that they might have for my consent/ approval to register for this service, but they said that they do not have the authority for the same. How can a corporate not take responsibility for their action.

This is the way they intend to run their business by embezzling money from random people and then refusing to refund it, I am going to raise this in the appropriate platforms and forums and make sure their FRAUD gets noticed by the common public.

Please in the future beware of any Phone calls from CPP, claiming to provide Insurance, even if you decline, they will still register you for that service, keep checking your statements very carefully for any such entries.