[Resolved]  CPWD — Sewage issue pending since 2 months

Address: North Delhi, Delhi

Hi,

We have been facing an issue with sewage blockage in the kitchen each day. In regards to this, we have lodged complaints several times in last two months but every time someone visits our place and just takes the signatures stating this will be taken care off but no action is taken. we are tired of making complaints every other day. My mom, who is a homemaker, finds it very difficult to work in the kitchen due to water-logging which is also a hygiene issue. She has to personally sit down and clear the sewage each day which is impacting her health now. It takes almost half an hour everyday to clear the mess but CPWD seems to pay no attention to our problems.
Additionally, we had also filed a complaint for the moisture in our bathroom walls but it was against unanswered. The complaint was filed 5 months back and we followed up till 3 months but to no resolution. We are quite annoyed with the way the system is working. People sitting out there are just taking salaried for no work, they are least concerned about what they have been hired for.

I have also tried contacting several phone numbers where we can file complaint against CPWD not all numbers go invalid.
Can you please advise which is the higher authority where we can escalate the issue so that it can be taken care off??

Best Regards,
Vaishali Sharma Chauhan
DG-825
Sarojini Nagar
New Delhi - 110023