Credit Card — wavier of late payement fee

credit card payement — credit card payement

my card no[protected] i had cancelled the health care insurance within week but ihad been sent a statement for 300rs
and also subsquently charging for late fee which is really torturing me and i need not pay any thing which i had not at all accepted so please cancel my card and do the need full

Credit Card — add late fee without intimate

Sir,

ICICI credit card company add late fee without send any bill & when i compalin they reduce 50% late fee.
i always pay payment before time.
Please find all communication & try to reduce late fee.

Regards

Sapan
[protected]

[protected][protected][protected][protected][protected][protected][protected]---...⇄

Dear Mr. Parwani,

We understand your concern and confirm you that we have received the following payment towards the credit card account.

31/03/2010 CHEQUE PAYMENT RECEIVED, THANK YOU 7050.00CR


Your March, 2010, credit card statement was delivered at your mailing address through BSA couriers Vide Airway bill number J2684911 on March 9, 2010.

However, we confirm you that we have have already reversed the following charges on your credit card account and regret to inform you that we will not be able to reverse any further charges on your credit card account.

31/03/2010 Late Payment Fee Reversal 200.00CR
31/03/2010 Service tax reversal 20.60CR

Please choose any one of the following ways to know the dues outstanding if you do not receive the statement:

1) Call our 24-hour Customer Care and get to know the details of your credit card account by using your 4-digit ATM PIN.
2) Do a Balance Enquiry at any ICICI Bank ATM.
3) Log in at www.icicibank.com for viewing the credit card details online.


You can also check your last and current credit card statements at www.icicibank.com without your user ID or password, through this path. ICICI Bank Home Page>Personal Banking>Cards>View Credit Card statement on the left hand side pane . This is available to you at all times. .

ICICI Bank Home Page>Personal Banking>Cards>Credit Card> View Credit Card E-Statement

We look forward to more opportunities to be of service to you.

Sincerely,
Mohd Zeeshan
Customer Service Officer
ICICI Bank Limited



Our ICICI Bank website www.icicibank.com has a new look. We urge you to visit the website and familiarize yourself with the navigation.

"Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement.This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders."

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-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Wednesday, March 31, 2010 01:23 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Feedback on Customer First Series / Feedback on CustomerFirst Series / ace.[protected]@gmail.com


Title: Mr.
First Name: sapan
Last Name: parwani
An ICICI Bank Customer: Feedback on Customer First Series
Product: Feedback on Customer First Series
Account No: NA
What would you like to say: That i am gold card custmor(card no.[protected]) & i payng all payments timly , but this month i not get bill from your side & last date of payment was 21.3.10.
today i pay cheque for all payments due till date Rs7050/-

Please reduce late fee from my acount & confirm.

regards
sapan
E-mail address: ace.[protected]@gmail.com
Telephoneno:+[protected]
Correspondence address: 413 adarsh nagar
City: jaipur
Country: India
Pin Code: 302004

Dear Sapan,

We apologise for the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.